P6 Services: How to install, configure, tips and troubleshooting

P6 Services: How to install,
configure, tips and
troubleshooting
Ruben Reyes M, Pablo Oyarzo M

Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Restricted6
Program Agenda
 Definition & Architecture
 Working with P6 Services
 Troubleshoot and Best Practices
 Q&A

Definition & Architecture of
P6 Services

Job Services v/s P6 Services
– Job Services (Pre release 8.x)
 Windows based
 Limited functionalities
 Not Scalable
– P6 Services (Post release 8.x)
 Java based (platform independent)
 Multiple functionalities
 Highly Scalable
 Publish Project and Global data

Definition of P6 Services
– P6 Services
 ASAP Services
 Project Scheduled Services (Summarize, Apply Actuals, Level, Scheduling)
 Publication Services
– Project Services
» Project Arbiter
» Publish Project
– Global Services
» Publish Enterprise Data
» Publish Resource Summaries
» Publish Resource Management
» Publish Security
What PX tables are updated when running Global Scheduled Services or Publish Project (Doc ID 1491245.1)

Architecture of P6 Services
P6
EPPM
DatabaseMidTierApplications
Web Application Servers
Web Application ServersWeb Application
Server(s)
Web Browser P6 Professional Client
P6
Services
P6 Services
Server(s)

Working with P6 Services

 Prerequisites:
– P6 services executed in the same P6 server will use the same resources that P6
server utilize.
– P6 services executed in a different server will require to have installed a certified
version of JDK for P6 to work. (Refer to Tested configurations)
– In a different server a JAVA HOME variable must exist
– It can be installed and configured in UNIX or Windows OS.

 Prerequisites:
Number of
Objects/Deployment
categories
SMALL MEDIUM LARGE
Projects 200 1,000 50,000
Active Users 50 100 200
Activities 100,000 1,000,000 5,000,000
Activities per project 5,000 10,000 20,000
Resources 500 1,000 4,000
Resource assignments 100,000 1,000,000 5,000,000
Resource assignments
per project
5,000 10,000 20,000
Risks 100 500 2,500
Resource/Deployment
categories
SMALL MEDIUM LARGE
Operating System
Oracle Enterprise Linux
(OEL) 64-bit or
Windows server 64-bit
or equivalent
(OEL) 64-bit or
or equivalent
(OEL) 64-bit or
or equivalent
CPU
Intel Xeon 5000 series
(Quad Core 3.46 GHz)
or equivalent
or equivalent
or equivalent
RAM 8 GB 8 GB 16 GB
Java Heap Size 4 GB per node 4 GB per node 8 GB per node
Storage
50 GB, depending on
log historic log storage
75 GB, depending on
100 GB, depending on

 Configuring P6 services in a different server
– P6 services uses the file p6service.jar to execute all the jobs that were explained previously.
– Executing the p6service.jar file will create a new configuration in the Primavera administrator.
– It is recommended to disable the job service execution in the P6 server and enable it in the new
configuration. Unless the load or execution of the services requires to be shared in P6 server
and P6 services server.
– The configuration process will allow to set the amount of memory that P6 services will use.

How To Configure LOG4J With The P6 Services (P6Services.jar) (Doc ID
1479979.1)

How To Configure a Separate Server Or Java Process for P6 Services (Job Services) in P6 EPPM r8.1 And Later Releases [ID 1357440.1]

 Configuring P6 services
– Job service Poll Rate is the time that is
verified in the JOBSVC table if there is a
new job to be executed
– ASAP cleanup rate is the interval that is
used to clean up the table JOBSVC and
JOBLOG for the ASAP jobs
– Enable Job Cleanup on Startup is used
in case of failure, once P6 server is
started
Settings
Default Value
(recommended)
Valid Range
Services/Publication/Services/Project
Arbiter/Concurrent Threads
1 0-1
Services/Publication/Services/Publish
Project/Concurrent Threads
2 0-20
Enterprise Data/Concurrent Threads
1 0-1
Enterprise Summaries/Concurrent
Threads
1 0-1
Resource Management/Concurrent
Threads
1 0-1
Services/(Scheduler,Summarizer,Apply
Actuals)/Concurrent Threads
2 0-20

– Page Size the number of business objects
that can be processed per thread.
– Max Job Count the number of parallel threads
that can be processing business objects.
Type of Data Setting
Default Value
(recommended)
Valid Range
General
Page Size 32 1-8192
Max Job count 1 1-20
Time Distributed
Page Size 16 1-8192
Blob
Page Size 25 1-8192
Note: The number of the page size will improve the performance of the P6 services but more resources will be required in the server.

– Log severity level for all publication
services. The values are inclusive. For
example, choose ‘debug’ to log all
messages; choose ‘warning’ to log
both warning and error level
messages.

Setting Global Schedule Services

Project Schedule Services
Web Access
ASAP Job Services
Professional Client

 Status of the services
•Delegated: When the parent summarization job is running and waiting for child
jobs to be completed.
•Pending: the service was just created or if the service is waiting in queue.
•Running: the service is running on the service machine.
•Failed: When the service cannot be completed
•Completed with Errors: Completed with Errors is returned if only one project in a
group of ten projects could not be summarized.
•Complete: When the service completes successfully.

Troubleshoot of P6
Services

Troubleshoot of P6 Services
 Logs created by P6 Services
 Desktop Client
» Job Status (Tools > Job Status)
 Web Client:
» Project Scheduled Services (Project View)
» Global Scheduled Services (Administer > Global Scheduled Services)
» View Services Status (Project View > Activities > Actions > View Services Status)
 Files:
» <local drive>P6Homep6WebAccessLogsP6WebAccess.html
» <local drive>P6Homep6WebAccessLogsservices<service_name>
 Database
» Jobsvc table
» Joblog table

Troubleshoot of P6 Services: Schedule Services
 Desktop Client
– You can find details about Scheduled
and ASAP Services in Job status
option, under the Tools menu.
– After version 8.2, the “View Log”
button was added to Job status
window.
– “View Log” allows you to read log files
from the database that may be helpful
to troubleshoot the issue.

 Web Client
– There are 2 views where we can find
information about scheduled
services:
– Project Scheduled Services
– View Services Status (Project View
> Activities > Action)

 Files
– <local drive>P6Homep6WebAccessLogsP6WebAccess.html
 Database
– Jobsvc table
– Joblog table > job_log_data column

 Troubleshooting a Failed service using Client application, Web Application,
Files and Database

 Error found in View Log Icon (P6 Web): “Error ??EXCEPTION:
com.primavera.summarizer.SummarizerException:Failed calculating field rollups for project 4357 and wbs ids [24526, 24527, 24525, 24535,
24534, 24533, 24531, 24530, 24529, 24539, 24538, 24537, 24536]??”
 Error found in Joblog table: xml version='1.0' encoding='UTF-8'?><log><logs.error i18Value="true"
type="STRING">EXCEPTION: com.primavera.summarizer.SummarizerException:Failed calculating field rollups for project 4357 and wbs ids
[24526, 24527, 24525, 24535, 24534, 24533, 24531, 24530, 24529, 24539, 24538, 24537, 24536]</logs.error></log>
 Error found in P6WebAccess Logs: “com.primavera.summarizer.SummarizerException: Failed calculating field rollups for
project 4357 and wbs ids [24526, 24527, 24525, 24535, 24534, 24533, 24531, 24530, 24529, 24539, 24538, 24537, 24536]
at com.primavera.summarizer.dao.ActivityDAO.buildSummarizedFields(Unknown Source)
at com.primavera.summarizer.ProjectDataSummarizer.a(Unknown Source)
at com.primavera.summarizer.ProjectDataSummarizer.summarize(Unknown Source)
at com.primavera.summarizer.Summarizer.a(Unknown Source)
at com.primavera.summarizer.Summarizer.a(Unknown Source)
at com.primavera.summarizer.Summarizer.runJob(Unknown Source)
at com.primavera.jobsvc.common.JobServiceExecutable.c(Unknown Source)
at com.primavera.jobsvc.common.JobServiceExecutable.a(Unknown Source)
at com.primavera.jobsvc.common.JobServiceExecutable.execute(Unknown Source)
at com.primavera.infr.threadpool.ThreadPoolImpl.run(Unknown Source)
at java.lang.Thread.run(Thread.java:662)
Caused by: java.lang.NullPointerException…”

 Go to My Oracle Support and search for the error message:

Troubleshoot of P6 Services: Project Publication
Services
 Web Client
– Track Services from Project View >
Activities > Actions > View Services
Status .
– Able to see Scheduled and Project
Publication Services.
– If you click on the “View Log Icon” you
can see more details about the service.
– The logging severity level configured in
the P6 administrator

Services
 Files
– Go to P6 home folder (or P6 services
folder) and then jt_project folder. P6
will create one file per job.
 Database
– Jobsvc table . Job_name similar to Px
Project <DATABASE PROJECT ID>.
– Logs from: Joblog table > job_log_data
column

Services
 Example of 2 Common Issues:
1) Error: "Connection has been recycled.
Database <name of the database> Pool
PML“
2) P6 Project Data Is Stuck and Not Being
Published

 Factors that can impact in performance issues:
 Number of concurrent jobs
 Number of Activities / Projects / EPS
 Java Memory Assigned to P6 services or P6 deployment
 Database server impact

 Performance issues
– Task Manager: To monitor the CPU and Memory usage of the server where P6
services are running.
– Troubleshooting Performance issues using Java Development Kit (JDK) Tools:
– Java VisualVM: http://docs.oracle.com/javase/6/docs/technotes/guides/visualvm/index.html
– Jconsole: http://docs.oracle.com/javase/6/docs/technotes/guides/management/jconsole.html
– JRockit Management Console:
http://www.oracle.com/technetwork/middleware/jrockit/overview/index-090630.html

Best Practices
 Summarize Projects instead of EPS
 Monitor the Heap Memory Usage of P6 Services.
 Run heavily data-intensive jobs in off-peak hours
 Deploy P6 Services as a separate application
 Use the latest Service Pack / Hot Fix available for your version

Top Articles and Community Links
 Knowledge Base notes
– How To Configure a Separate Server Or Java Process for P6 Services (Job Services) in P6 EPPM r8.1 And Later
Releases (Doc ID 1357440.1)
– How To Find What Project Failed When Running a Summarize Scheduled Service (Doc ID 1532839.1)
– How To Enable Publication Services in P6 EPPM R8.1/R8.2 (Doc ID 1324828.1)
– How To Change the Connection Pool Settings For P6 Web Access (Doc ID 1484704.1)
– P6 Project Data Is Not Being Published Via The Publication Services (Doc ID 1333858.1)
– Configure P6Services.jar (Scheduled Services) as a Windows Service (Doc ID 1392903.1)
 Oracle Technology Network documentation
– P6 Extended Schema White Paper 8.1:
http://docs.oracle.com/cd/E20686_01/English/Technical_Documentation/Reporting_Database/P6%20Extended%20Schem
a%20White%20Paper.pdf
 Oracle Blogs
– https://blogs.oracle.com/priminout/entry/px_services_project_publication_arbiter
 Community:
– https://communities.oracle.com/portal/server.pt?open=514&objID=224&mode=2&threadid=720142

Summary
 P6 Services definition
 How to work with P6 Services
 How to troubleshoot P6 Services
 Best Practices to work with P6 Services
 Links to highlighted documents
What we covered today

Learn More
 About Oracle Support Best Practices
www.oracle.com/goto/proactivesupport
 Get Proactive in My Oracle Support
https://support. oracle.com | Doc ID: 432.1
 Get Proactive Blog
https://blogs.oracle.com/getproactive/
 Ask the Get Proactive Team
get-proactive_ww@oracle.com
Available References and Resources to Get Proactive

Questions & Answers

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