This report contains 2014 statistics for selected Ontario public libraries serving populations over 250,000. It includes data on electronic resources, technology access and use, social media participation, and technology/social media programs. Key metrics reported are number of databases, e-books/downloads, public workstations, website and social media visits, and technology program attendance. All libraries participate in social media including Facebook, Twitter and YouTube, with some also using blogs, LinkedIn, Pinterest and other platforms. Program attendance totaled over 32,000 across nearly 5,000 technology and social media courses offered.

1. For Selected Population Group > 250,000
Public Library Information Communication Technology & Social Media Report
Library Name
Number of
Databases
Number of
Electronic
Periodicals
e-Resources
Titles
(number of e-
Resources
Titles)
e-
Resource
Copies
Public
Workstations
with Internet
Access
Lending
Laptops,
Netbooks,
and Tablets
(e.g. iPads)
E-
readers
e-Books and
Downloadable
Item
Circulation
Number of
People
Using
Library
Workstations
Number of
Times
Databases
Accessed by
Library Users
Number of
People using
Public Library
Wireless
Connection
Number of
Electronic
Reference
Transactions
Number of
Communications
Technology &
Social Media
Transactions
Number of
Electronic
Visits to the
Library
Website
Number
of Social
Media
visits
Social
Media
Participation
(1-Yes or 0-
No)
Brampton 54 48,318 31,640 33,609 321 204 0 1,870,232 456,400 679,796 517,000 2,850 71,550 2,595,424 0 1
Hamilton 50 62,349 67,957 73,702 404 0 0 804,804 818,750 423,384 542,450 2,000 58,250 3,584,568 38,272 1
London 56 26,914 22,650 30,791 424 110 0 300,560 569,100 364,884 179,050 8,200 49,750 4,039,048 48,412 1
Markham 119 22,056 58,470 69,566 152 0 0 285,584 181,750 573,196 1,209,200 750 11,550 2,130,648 3,046,472 1
Mississauga 83 58,905 27,392 35,492 291 0 0 534,768 667,700 391,664 3,729,350 2,850 212,200 504,296 25,532 1
Ottawa 78 47,324 38,265 206,196 630 150 0 1,002,508 751,850 151,112 496,550 26,600 128,100 14,306,292 730,444 1
Toronto 110 44,937 112,337 221,960 1,844 56 0 3,627,780 6,537,250 1,680,952 2,328,650 14,850 407,500 31,164,744 2,089,932 1
Vaughan 180 39,773 23,787 24,278 147 66 35 68,692 181,750 508,404 403,400 500 49,050 1,066,728 135,980 1
Total : 730 350,576 382,498 695,594 4,213 586 35 8,494,928 10,164,550 4,773,392 9,405,650 58,600 987,950 59,391,748 6,115,044 8
Technology, Social Media and Computer Literacy Programs
Public Library Name Number of Programs Number of Attendees
Brampton 161 1,000
Hamilton 302 1,573
London 600 3,300
Markham 841 3,968
Mississauga 772 2,536
Toronto 1,704 19,722
Vaughan 487 690
Total: 4,867 32,789
Ontario Public Libraries 1
2014 Statistics

2. For Selected Population Group > 250,000
Public Library Information Communication Technology & Social Media Report
Social Media Participation
Public Library Name Social Media Types
Brampton Twitter
Facebook and YouTube
Hamilton Blogs
Twitter
Facebook
RSS feeds
Flickr
YouTube
LinkedIn
History Pin
Instagram
Pinterest
London Blogs
Twitter
Facebook
RSS feeds
Flickr
YouTube
Markham Blogs
Twitter
Facebook
YouTube
LinkedIn
Instagram
Tumblr
Yammer-for staff to share new ideas, discuss trends in
libraries, etc
Mississauga Twitter
Facebook
Ottawa Blogs
Twitter
Facebook
Ontario Public Libraries 2
2014 Statistics

3. For Selected Population Group > 250,000
Public Library Information Communication Technology & Social Media Report
Public Library Name Social Media Types
Ottawa RSS feeds
Flickr
YouTube
LinkedIn
Pinterest
Toronto Blogs
Twitter
Facebook
RSS feeds
Flickr
YouTube
LinkedIn
Instagram
Pinterest
Tumblr
Vaughan Blogs
Twitter
Facebook
RSS feeds
YouTube
LinkedIn
Ontario Public Libraries 3
2014 Statistics