The document discusses how to create a successful intranet using SharePoint. It covers introductions to the speakers and their company, which provides SharePoint consulting services. Examples are given of award-winning intranets for Heineken and a manufacturing company. The key drivers for a successful intranet are discussed as change management, usability, information management, and governance. A project approach and methodology are outlined, along with the importance of engaging users and designing for their experience.

1. SharePoint 2010 Roundtable – Successful Intranets
MICROSOFT CLOUD SPECIALISTS OFFICE 365 DYNAMICS CRM ONLINE
Lee Ralph – OSC
Eddie Foubister – OSC

2. What we will cover….. MICROSOFT CLOUD SPECIALISTS OFFICE 365 DYNAMICS C
1. Introductions
2. Award winning Intranets
3. Demonstration
4. How to ensure my Intranet is successful
5. Q&A and 1:1 sessions and arrange a
consultation

3. Introduction
OSC Services
 Consulting Services
 Information Management and Cloud Strategy
 Graphic Design & Usability
 SharePoint Online and Exchange Online
 Form and Workflow Development
 Training & Custom Development
 Intranet/Extranet/Internet Projects
 SharePoint Support Services
 Everything SharePoint!
OSC Value Add
 10 years of re-usable IP
 We can share our experience within your
industry vertical
STRATEGY CONSULTING SUPPORT SHAREPOINT CONSULTING INFORMATION MANAGEMENT BUSINESS PROCESS

4. Introduction
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5. SharePoint Design Based on Mobile Device
 Familiar Interface
 Icon driven
 Simple

6. Heineken Intranet
 Search driven design
 Graphically aesthetic
 Good corporate branding
 Dedicated real estate for quick links
 Encouraging a sense of community
 Users currently online are listed on the
side of the page.

7. Heineken Intranet
 Creating internal awareness of the
brand’s external web presence
 Heineken-related videos posted on
YouTube and images posted on Flickr
also appear on the site, giving users a
sense of how the brand is being
portrayed.

8. Manufacturing
 Project Control Centre (PCC)
 Major projects
 Task orientated, graphical view
 Workflow
 Project Managers make key
decisions at the point of need

9. RPS Sample
 Key Features
 Corporate Intranet
 General Document Management
 Project Meeting Sites
 Project Management Portal
 Forms
 Social Collaboration
 Suppliers/ Vendors/ Customers

10. Input Forms
 Input - forms
 Process – workflow/ alerts
 Output – KPIs, supporting more
effective project management and
enabling key decisions at the point of
need
 Automating business processes
 Validation to reduce email & errors

11. STRATEGY CONSULTING SUPPORT MICROSOFT CLOUD SPECIALISTS OFFICE 365 DYNAMICS CRM

12. Key drivers for a successful Intranet
Change • Training User Adoption
Management • Communication
• Solve user problems
Usability • Make it an enjoyable experience
Information • Search
Management • Information Architecture
• Manage / maintain / monitor solution
Governance • Infrastructure / Users
How do we get there? Use the right methodology!
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13. Project Approach
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14. Priority Quadrant
CONCEPTUAL PRIORITISATION
HIGH
Intranet Requirements:
- Corporate Intranet
- General Document Management System
- Effective Search
Complexity Level
- MySites
- Project Centre
- Advanced Document Workflow (Document Lifecycle
Management)
- Commercial Information Forum
- Form Centre
- Virtual Team Meetings
- Ask an Expert (Troubleshooting Forum Q&A)
- Knowledge Management (Wiki)
- Mobile Access
- Extranet (suppliers/ contractors)
LOW Value to the Organisation HIGH
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15. Engaging the User
Usability is the ease in which people can use a
particular tool or object to achieve a particular
goal.
User experience is the experience a person has
when they interact with a product or service.
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16. What’s the difference?
nSynergy training offering
Usability User Experience
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17. Our design process
What we do…
 Fundamental to our approach
 Dedicated design team
 Produce concepts based on brief
 Map design to Master Page and CSS
 Build branding package
 Feature stapling ensures consistent
branding
 Supports governance
STRATEGY CONSULTING SUPPORT SHAREPOINT CONSULTING INFORMATION MANAGEMENT BUSINESS PROCESS

18. Personas
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19. Lo-fi Wireframes
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20. nSynergy Management – Governance Plan
Information training offering
Conclusion
Most fundamental success factor for
SharePoint is Planning and Design:
 Define Vision and Scope
 Define a Logical Model
 Define a detailed Information
Architecture
Core Business Document Types:
 Content Types can be re-used
between sites, content deployment
hub provides way of distributing
across site collections
Search – most tangible ROI:
 Search will crawl everything within
SharePoint, shared drives and other
systems
Governance:
 Must define clear lines of
responsibility
STRATEGY CONSULTING SUPPORT SHAREPOINT CONSULTING INFORMATION MANAGEMENT BUSINESS PROCESS

21. Why OSC? MICROSOFT CLOUD SPECIALISTS OFFICE 365 DYNAMICS C
 We are a leading, proven and established
Microsoft Global Gold Partner
 We believe that user involvement increases
adoption
 We can accelerate your project and ensure
it’s right first time
 Leverage our extensive Intellectual Property
 We have the experience from over 400
SharePoint projects

22. Q&A…… ask us anything
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23. Contact Us
The Americas United Kingdom Asia Pacific
Karl Redenbach Lee Ralph Simon Tyrrell
 Ph: +1 (212) 231 8234  Tel: +44 (0) 20 7060 4080  Ph: +61 (0) 409 929623
 Email: karl.redenbach@onlinesc.com  Email: lee.ralph@onlinesc.com  Email: simon.tyrrell@onlinesc.com
MICROSOFT CLOUD SPECIALISTS OFFICE 365 DYNAMICS CRM