1. G. Ortiz Kingstrom Resume Page 1 of 2
Gloria Ortiz Kingstrom, SPHR, SHRM-SCP
8 Ridgeway, Goshen, NY 10924| Home: 845-294-8535| Mobile: 917-270-2404|gkingstrom@yahoo.com
SUMMARY
Human Resources professional with 20 plus years of hands-on HR experience. A true strategic business
partner with a “roll-up yoursleeves” attitude and proven track record in working with all levels of staff and
management in support of the organization’s HR initiatives.
PROFESSIONAL EXPERIENCE
The Bank of New York Mellon April 1994 – May 2016
Human Resources Business Partner, Vice President 2002 – 2016
HRBP – supported 500+ employeesin the US, APAC and EMEA.
Partnered with business managersto proactivelyprovide and communicate variousHR, and HR-related,
products,programs and initiativesthat supported businessstrategiesand needs; e.g., performance management,
compensation planning, employee relations and talent management, includingtalent reviewsand succession
planning, change management.
 Collaborated with BusinessHeadsand BusinessPartnersto develop strategies to ensure that human
capital was aligned with the firm’sneeds, includingtalent reviews, succession planning, employee
engagement and development.
 Analyzed metricsand research that measured the success of our human capital strategiesand
recommended effective solutions to senior management.
 Counseled senior and line managerson HR and company guidelinespertainingtotalent strategy,
compliance, employee relations and compensation.
 Partnered with HR’sCentersof Excellence to provide specialized client support to managersand
employees.
 Strengthened the firm’sHR global communityby coordinating and moderating global Information
Sessions in various regions/time zones, ensuringthe sessions were current, well organized and
comprehensive.
 Spearheaded the HR effort in the NY Metro area for the firm’sTreasury ServicesOperations
Consolidation project, involving federal, NJ and NYWARN for the transfer and displacement of over 325
employees. Collaborated with Site Managers, Staffing and Global Mobility in the migration of positions
to identified growth centers.
 Supervised a staff of 1 Junior Generalist and 2 Recruiters/ Administrators asthe HR Manager for 41
branchesand 350 employees in the Mid-Hudson and Connecticut regions prior to the former Bank of
New York spinning off its branch network in 2006.
Recruiter 1998 – 2002
 Developed resourceful and innovative approachesto recruiting, includingOpen Houses, brochures,
flyers.
 Developed and implemented a comprehensive high school program, coaching studentsin resume
writingand interviewing. Subsequentlyhired manyintoentry level positions.

2. G. Ortiz Kingstrom Resume Page 2 of 2
Middletown Savings Bank 1991 – 1994
Benefits Administrator and Payroll Clerk
 Managed all benefitsadministration, includingenrollment, orientation, COBRA, preparingand processing
insurance premiumsand benefitsreports.
 Prepared and entered all payroll data for transmission to ADP. Balanced General Ledgersand remitted state
and federal taxes.
AWARDS & RECOGNITIONS
Recipient of two Outperformance Awards for HR leadership in the Treasury ServicesFormal Mentoring
Program and HR leadership for the NYportion of the Treasury Services Lockbox Consolidation project.
CERTIFICATIONS
SPHR - Senior Professional in Human Resources
SHRM-SCP – Society for Human Resource Management-Senior Certified Professional
EDUCATION
Michigan State University
Oakland University
High School Diploma, Paul K. Cousino High School
MEMBERSHIPS
Member of Society for Human Resource Management (SHRM)
Proficient in PeopleSoft HR Management, Workscape Compensation System, Success Factors Performance
Management System, Microsoft Office (Word, Excel, PowerPoint), Outlook