Mobile Communications:  Staying Current and Relevant Mousetrap Mobile Applications  •  Communications  •  Text Marketing Presented by  Greg Nasto & Nicole Piggott
Who is Mousetrap Mobile? Applications  •  Communications  •  Text Marketing Full service marketing and mobile solutions company Specialize in mobile applications, communications & marketing Provide turn-key mobile solutions to a wide range of industries focusing on utilizing today’s preferred method of communication,  mobile.
Evolution of the Cell Phone Original ‘Smart’ Phone
Evolution of the Cell Phone Briefcase Phone
Evolution of the Cell Phone Bag phone
Evolution of the Cell Phone Brick Phone
Evolution of the Cell Phone Today’s Smartphones
Evolution of Texting Morse Code- Telegraph
Evolution of Texting Telegrams
Evolution of Texting Pagers
Evolution of Texting Texting
Evolution of Social Media Bulletin Boards
Evolution of Social Media Chat Rooms
Evolution of Social Media AOL instant messenger
Evolution of Social Media Myspace, Facebook & Twitter
Smartphone Statistics In 2010, there were  60.2 million  smartphone users in the U.S. By the end of 2011, it’s estimated that  50%  Americans will own one! In April 2011, nearly half of all smartphone owners in the U.S. were ages  25-44 .
Interactive Poll Do you own a smartphone?
SMS Text Statistics In 2009,  2.5 billion  texts were sent out each day in the U.S. In total,  6.1 trillion  texts were sent in 2010 and its estimated that that number climb to  7 trillion  for 2011 & up to  10 trillion  by 2013. 90%   of texts are read within  3minutes  &  99%  are read period.
So Who’s mobile? EVERYONE! By  2014  mobile internet usage is expected to exceed desktop usage. Today,  25%   of U.S. internet users are  MOBILE-ONLY . 59%   of consumers browse internet  DAILY   on mobiles and spend  56%   of that time on mobile APPs.
Who’s texting? EVERYONE! While the highest volume of texting comes from 13-17 year olds, even 65+ send on avg.  41 texts/month ! 66%   of mobile phone users text. Text is preferred to calls  3:2 . 95%  of mobile contracts include text messaging packages
Why mobile? Effective  ∙  efficient  ∙  preferred Expenditure on mobile advertising worldwide is predicted to be  $3.3 billion  in 2011 and up to  $20.6 billion  by 2015 89%  of U.S. online consumers age 15+ own a cell phone.  86%   of people have their phones within reach at least  16 hours a day! Of those users,  83.2 million  use the web on their phone. For  every job  created in Michigan's mobile technology industry,  3.9 additional jobs  are created in the state in other industries!
Interactive Poll How often do you access the internet from your phone?
What is considered mobile? Tablets/ iPad Cell Phones Smartphones iPod touch
Why Applications? There’s an increasing percentage of mobile internet users. People are  mobile High value   for sponsors Real-time  data capture Instant  communication reach Cost effective  marketing ½  of all local searches are   performed on mobile devices!
Featured Industries for APPS Education Municipal Conferences/ Events Hospitality Association/ Corporation Communications Automotive and many more!
Education Applications: Text School Closings Text Unexcused Absences  Sports/ Club Notifications Emergency Notifications Sponsorship Opportunities - Direct Targeted Marketing - High Value Impressions
Municipalities Applications: Emergency Notifications Public Notices/ Ordinances Mobile APP  - Way-finding - Merchant Listings & Promotions Event Alerts Sponsorship Opportunities  Direct Targeted Marketing Up-sell or Added value to merchants
Conferences/ Events Applications: Mobile APP - Way-finding - Conference/ Event info Event  Text Reminders Interactive Voting & Polling Customer Surveys- Instant  Feedback Sponsorship Opportunities High value, direct impressions Up-sell or Added value
Hospitality Mobile APPs Customer Loyalty Programs 70% of all room bookings are done through 3 rd  party vendors. Up-sell Additional Services & Offers Increase Customer Satisfaction Ratings Save time, resource & money
Associations/ Corporations Communications Internal Communications & Coordination Text Voting & Polling New Product/ Company Info & Updates Internal Operations Event Text Alerts & Reminders Text- 90% within 3mins read Email- 20% within 72 hrs
Dealership Text Promotions Live Lead Capture Service & Sales Text Reminders & Communications Customer Loyalty Programs Sales Interaction at Customer’s Comfort Level – Texting Overcome Current Buying Trends - More people shop when dealers are closed - More people shop online - People want to avoid car sales people
Benefits of APPS High value  impressions Capture  live user data  for database growth Interactive  real-time  marketing opportunities Mobile  coupons/promotions Geo & demographical  user info for high targeted marketing It’s  green !
Communications B2B  &  B2C Business to Business Internal Communications & Coordination Voting & Polling Internal Operations Business to Consumer Time-sensitive Direct Marketing High-impact/ Low-cost Customer Loyalty
Communications Products Mobile Apps Text Promotions Text Coupons Mobile Clubs Text Surveys/Polling Interactive Text2Screen Mobile Sponsorship
Are mobile  &  social critical? YES.  It’s unique to each business & is great for  reputation building  & exposure Employees can be ambassadors  to the  company by being socially active
Case Study: MANA Presented by: Jennifer Dickie, CMP
Case Study: MANA
Case Study:  Mousetrap Mobile Cold Stone of Royal Oak Custom Mobile APP
Case Study:  Mousetrap Mobile 2011 ALSD Conference Interactive Conference & Mobile APP Event & Session Reminders Interactive Voting  & Polling “ The text program was a huge hit this year!  …we  need  to do the program in the future. We’re working on securing sponsors for next year.” -Amanda Verhoff, ALSD “ Thank you! Your program really helped out with the reminders at the show.” -Scott Hinzman, ALSD
Case Study:  Mousetrap Mobile Dr. Marshall  Cats Veterinary, Text Appointment Reminders “ The Mousetrap Mobile Reminder System has been a valuable asset in reducing our overall operational costs and increasing our patient confirmation efficiency.” -Dr. Dan Marshall, DVM Cats Veterinary
Q & A Questions??? ASK AWAY!
 

ORGPRO 11

  • 1.
    Mobile Communications: Staying Current and Relevant Mousetrap Mobile Applications • Communications • Text Marketing Presented by Greg Nasto & Nicole Piggott
  • 2.
    Who is MousetrapMobile? Applications • Communications • Text Marketing Full service marketing and mobile solutions company Specialize in mobile applications, communications & marketing Provide turn-key mobile solutions to a wide range of industries focusing on utilizing today’s preferred method of communication, mobile.
  • 3.
    Evolution of theCell Phone Original ‘Smart’ Phone
  • 4.
    Evolution of theCell Phone Briefcase Phone
  • 5.
    Evolution of theCell Phone Bag phone
  • 6.
    Evolution of theCell Phone Brick Phone
  • 7.
    Evolution of theCell Phone Today’s Smartphones
  • 8.
    Evolution of TextingMorse Code- Telegraph
  • 9.
  • 10.
  • 11.
  • 12.
    Evolution of SocialMedia Bulletin Boards
  • 13.
    Evolution of SocialMedia Chat Rooms
  • 14.
    Evolution of SocialMedia AOL instant messenger
  • 15.
    Evolution of SocialMedia Myspace, Facebook & Twitter
  • 16.
    Smartphone Statistics In2010, there were 60.2 million smartphone users in the U.S. By the end of 2011, it’s estimated that 50% Americans will own one! In April 2011, nearly half of all smartphone owners in the U.S. were ages 25-44 .
  • 17.
    Interactive Poll Doyou own a smartphone?
  • 18.
    SMS Text StatisticsIn 2009, 2.5 billion texts were sent out each day in the U.S. In total, 6.1 trillion texts were sent in 2010 and its estimated that that number climb to 7 trillion for 2011 & up to 10 trillion by 2013. 90% of texts are read within 3minutes & 99% are read period.
  • 19.
    So Who’s mobile?EVERYONE! By 2014 mobile internet usage is expected to exceed desktop usage. Today, 25% of U.S. internet users are MOBILE-ONLY . 59% of consumers browse internet DAILY on mobiles and spend 56% of that time on mobile APPs.
  • 20.
    Who’s texting? EVERYONE!While the highest volume of texting comes from 13-17 year olds, even 65+ send on avg. 41 texts/month ! 66% of mobile phone users text. Text is preferred to calls 3:2 . 95% of mobile contracts include text messaging packages
  • 21.
    Why mobile? Effective ∙ efficient ∙ preferred Expenditure on mobile advertising worldwide is predicted to be $3.3 billion in 2011 and up to $20.6 billion by 2015 89% of U.S. online consumers age 15+ own a cell phone. 86% of people have their phones within reach at least 16 hours a day! Of those users, 83.2 million use the web on their phone. For every job created in Michigan's mobile technology industry, 3.9 additional jobs are created in the state in other industries!
  • 22.
    Interactive Poll Howoften do you access the internet from your phone?
  • 23.
    What is consideredmobile? Tablets/ iPad Cell Phones Smartphones iPod touch
  • 24.
    Why Applications? There’san increasing percentage of mobile internet users. People are mobile High value for sponsors Real-time data capture Instant communication reach Cost effective marketing ½ of all local searches are performed on mobile devices!
  • 25.
    Featured Industries forAPPS Education Municipal Conferences/ Events Hospitality Association/ Corporation Communications Automotive and many more!
  • 26.
    Education Applications: TextSchool Closings Text Unexcused Absences Sports/ Club Notifications Emergency Notifications Sponsorship Opportunities - Direct Targeted Marketing - High Value Impressions
  • 27.
    Municipalities Applications: EmergencyNotifications Public Notices/ Ordinances Mobile APP - Way-finding - Merchant Listings & Promotions Event Alerts Sponsorship Opportunities Direct Targeted Marketing Up-sell or Added value to merchants
  • 28.
    Conferences/ Events Applications:Mobile APP - Way-finding - Conference/ Event info Event Text Reminders Interactive Voting & Polling Customer Surveys- Instant Feedback Sponsorship Opportunities High value, direct impressions Up-sell or Added value
  • 29.
    Hospitality Mobile APPsCustomer Loyalty Programs 70% of all room bookings are done through 3 rd party vendors. Up-sell Additional Services & Offers Increase Customer Satisfaction Ratings Save time, resource & money
  • 30.
    Associations/ Corporations CommunicationsInternal Communications & Coordination Text Voting & Polling New Product/ Company Info & Updates Internal Operations Event Text Alerts & Reminders Text- 90% within 3mins read Email- 20% within 72 hrs
  • 31.
    Dealership Text PromotionsLive Lead Capture Service & Sales Text Reminders & Communications Customer Loyalty Programs Sales Interaction at Customer’s Comfort Level – Texting Overcome Current Buying Trends - More people shop when dealers are closed - More people shop online - People want to avoid car sales people
  • 32.
    Benefits of APPSHigh value impressions Capture live user data for database growth Interactive real-time marketing opportunities Mobile coupons/promotions Geo & demographical user info for high targeted marketing It’s green !
  • 33.
    Communications B2B & B2C Business to Business Internal Communications & Coordination Voting & Polling Internal Operations Business to Consumer Time-sensitive Direct Marketing High-impact/ Low-cost Customer Loyalty
  • 34.
    Communications Products MobileApps Text Promotions Text Coupons Mobile Clubs Text Surveys/Polling Interactive Text2Screen Mobile Sponsorship
  • 35.
    Are mobile & social critical? YES. It’s unique to each business & is great for reputation building & exposure Employees can be ambassadors to the company by being socially active
  • 36.
    Case Study: MANAPresented by: Jennifer Dickie, CMP
  • 37.
  • 38.
    Case Study: Mousetrap Mobile Cold Stone of Royal Oak Custom Mobile APP
  • 39.
    Case Study: Mousetrap Mobile 2011 ALSD Conference Interactive Conference & Mobile APP Event & Session Reminders Interactive Voting & Polling “ The text program was a huge hit this year!  …we need to do the program in the future. We’re working on securing sponsors for next year.” -Amanda Verhoff, ALSD “ Thank you! Your program really helped out with the reminders at the show.” -Scott Hinzman, ALSD
  • 40.
    Case Study: Mousetrap Mobile Dr. Marshall Cats Veterinary, Text Appointment Reminders “ The Mousetrap Mobile Reminder System has been a valuable asset in reducing our overall operational costs and increasing our patient confirmation efficiency.” -Dr. Dan Marshall, DVM Cats Veterinary
  • 41.
    Q & AQuestions??? ASK AWAY!
  • 42.