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Mobile Media Opportunities August 2010 Mobile Marketing Opportunities
Half The Planet  Is Currently Mobile. 3.4 BILLION People  Have Mobile Phones. (and that number is forecast to soar higher)
14.7% 106.5  Million  Viewers 50% 3.1% 500  Million Users 1.7  Billion Netizens As Compared To Mobile’s 3.4 BILLION Subscribers?
And it's changing how (and where) our audiences  communicate with  each other… and how (and why) they interact with  brands. Mobile Has Arrived! 
Marketers have  never  witnessed this  stunning scale of ubiquitous adoption  coupled with such a unique, instantaneous  and always-on communications channel. UNPRECEDENTED SCALE
Morgan Stanley analysts predict the Mobile Web will be bigger than desktop Internet use by 2015—with Gartner projecting mobile devices to overtake  PCs as the most common Web devices by 2013. ‘ First Screen’ In 3-5 Years Morgan Stanley findings  here  and Gartner findings  here .
Welcome To The  New  Normal: Everyone looking down  (instead of ahead). Multi-tasking and multiple conversations at once:  in person, through text messaging and via online social-media channels. Everything  available in  real-time. B2B: Your Revenue Opportunities are calling But if innovation drives opportunity, which in turn fuels new profit centers and lucrative new market segments, why do so many BtoB marketers dismiss social media as merely a BtoC play? Moreover, if business professionals automatically qualify as "engaged" around an expertise or practice area—unlike fickle consumers easily lured by the latest fad—why aren't more BtoB marketers engaging with them?
Mobile Has Morphed Our Phones  Into Handheld Computers… …  That Also Just Happen To Ring.
(which are mobile devices, too.) MOBILE = MORE THAN PHONES.  And don’t forget the burgeoning new market categories of tablet computers and e-readers
Your target audiences  aren’t always at their desktop computers when they require information. But the data they need when they’re remote still very much influences their purchasing habits and decisions. The Anywhere-Anytime  Purchasing Opportunity.
Mobile is the most  personal communications channel, and the  closest you’ll get to your market (other than in-person). With Mobile, It’s “Personal.” B2B: Your Revenue Opportunities are calling But if innovation drives opportunity, which in turn fuels new profit centers and lucrative new market segments, why do so many BtoB marketers dismiss social media as merely a BtoC play? Moreover, if business professionals automatically qualify as "engaged" around an expertise or practice area—unlike fickle consumers easily lured by the latest fad—why aren't more BtoB marketers engaging with them?
Understand Your Target Users that are repetitively checking  the same information  (i.e. stocks, sports scores, weather, etc.).  Users who are looking to kill time and want to surf the web while  they wait.  Users that need information immediately. These are task-based users who want a fast, clean and efficient  mobile experience.  “ Repetitive Now” “ Bored Now” “ Urgent Now”
Which  Mobile  Tools  Are  Available  To You? Key Question
M O B I L E T O O L S
Mobile  Web Sites Web sites that  are developed for  the small screens of mobile phones to deliver a superior experience for prospects and customers.
Keep In Mind! Unlike Apps, Mobile Web sites  are viewable  from ALL  web-enabled  phones  (as they are browser-based)
MobilePlaybook.360i.com:  Web  site
MobilePlaybook.360i.com: Mobile Web site ( optimized for smartphones )
MobilePlaybook.360i.com: Mobile Web Site  ( optimized for iPad )
Have YOU viewed your site  on a mobile phone, lately? (Yikes) …  Chances are, you need to optimize for the smaller mobile environment.  
What  Information Would You Feature In Your Mobile  Web site? Key Question
SMS Alerts Text alerts that are sent to mobile device users via short message service (SMS) that  can’t be longer than 160 alpha-numeric characters. BMW:  Joy is here:  http://bit.ly/aju1hy
  Just as you create opt-in email newsletters to dialog with your audience, opt-in SMS alerts can create a new communications channel with your customers and prospects.
Feature News & Breaking Developments
Extend  Brand Stories
Audience Voting & Participation
How could your business use SMS to introduce a new channel of communications with your audience? Key Question
Video The use of video in campaigns, case studies, discussion of best practices, branded entertainment segments, tips, etc.  Note: Video pertains to mobile devices like smartphones that have the capability to view video.
According to eMarketer’s forecasts, the number of  mobile video viewers in the U.S. will grow nearly 30% in 2010 to reach 23.9 million, with those numbers set to  double  by 2013 and increase  still further in 2014.
How could your business use video to engage mobile AND PC  users? Key Question
Mobile Advertising Mobile-based  advertising.
SMS:  Full text messages or ads inserted into the end of 3 rd -party alerts from popular companies. In-App advertising:  Ads  embedded into mobile apps. Mobile web site ads:  Banner ads placed on high-traffic Mobile Web sites. 3 T Y P E S
If Web advertising is part of your current marketing program… assess how mobile might be a better bang for your buck. Action Point
Mobile Apps An application, downloaded by the user to their mobile device, that is small in comparison to comprehensive desktop applications, but can be quite sophisticated, and very popular.
Keep In Mind! Apps have  FAR MORE functionality than Mobile Web sites… but they have to be developed for EACH  mobile OS.
There are many “categories” of Mobile Apps…
Content- Based Apps
Entertainment-Based Apps
Branded- Utility Apps
Straight Utility Apps
Mobile Extensions
In-Venue Apps
Key Questions What content,  or  key competency, does your company provide that would work well in a mobile environment? How does your app underscore your brand's value proposition?  What specific benefit does your app provide and/or what problem would your app solve for audiences? Would your app be free or available for a fee (and at what price)?  How would you promote your app? How many mobile OS platforms must your  app accommodate?  (e.g. iPhone, Blackberry, Google Android, etc.)
Location-Based Services A location-based service (LBS) is an information and entertainment service, accessible with mobile devices that enables the ability to make use of the geographical positions of mobile users.
Check-In Services  Location-Based Games  Location-Based Mobile Marketing (Ads Via Text) L B S T Y P E S
The market leader in the “check-in” method; FourSquare’s members receive benefits from checking into specific locations—or prizes for being the ‘mayor’ of specific locales  (members that check-into locations  most frequently).
Another LBS provider that utilizes check-in based services to perform updates, Brightkite recently launched a promotion for check-ins at McDonalds.  The first 500 people to check-in at select McDonald’s locations received a $5 VISA gift card.
An example of LBS software that goes beyond the simple ‘check-in’ and provides location-based games and challenges for users to share with friends.
A white-label solution, Placecast is a prime example of a LBS that does not require the subscriber to check in or perform tasks.  Instead, businesses define an “electronic fence” or virtual border around their locations…a process called geo-fencing.  When subscribers using the system “cross the fence,” Placecast’s retailers provides subscribers with opt-in offers.
Key Questions How could your business use location-based services to engage your audiences, provide new sources of  value… and increase brand awareness among prospects?
Mobile  Barcodes Also known as “QR Codes” (for Quick Response), mobile bar codes  are used through subscribers’ snapping a picture of the code with their camera—with software on their phones translating it—and  performing the  associated action within a few seconds. 
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
 
The “Back Jack” mobile campaign is part of a larger campaign to the U.S. Congress in Washington to drive petitions from members of the public to make Jack Daniel’s birthday into a national holiday.  Wherever a member of the public snaps a  picture of the Jack Daniel’s JagTag (the “QR code”) they will be sent information to download  campaign updates and sign the petition.
Sammy Wong, business development director of Green Tomato, Hong Kong. “ The objective of the iPhone campaign is to link up Toys ‘R’ Us’s vast database of video contents to real-life shopping  so that the great mini-form of entertainment can directly enhance customers’ in-store experience and eventually lead to more purchases.”
Key Questions How could a Mobile Bar Code enhance your marketing—and initiate, extend or support a dialogue with your target audiences?
But The  BIG   Question Is . . .
With  Half  The Planet  Already Mobile …
And With This Level Of Innovation. . .
What Are You Waiting For?
Thank  You ! Blog:  CKBlog.com Web:  CKB2B.com   Twitter:  @CKsays

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Mobile Marketing Opportunities

  • 1. Mobile Media Opportunities August 2010 Mobile Marketing Opportunities
  • 2. Half The Planet Is Currently Mobile. 3.4 BILLION People Have Mobile Phones. (and that number is forecast to soar higher)
  • 3. 14.7% 106.5 Million Viewers 50% 3.1% 500 Million Users 1.7 Billion Netizens As Compared To Mobile’s 3.4 BILLION Subscribers?
  • 4. And it's changing how (and where) our audiences communicate with each other… and how (and why) they interact with brands. Mobile Has Arrived! 
  • 5. Marketers have never witnessed this stunning scale of ubiquitous adoption coupled with such a unique, instantaneous and always-on communications channel. UNPRECEDENTED SCALE
  • 6. Morgan Stanley analysts predict the Mobile Web will be bigger than desktop Internet use by 2015—with Gartner projecting mobile devices to overtake PCs as the most common Web devices by 2013. ‘ First Screen’ In 3-5 Years Morgan Stanley findings here and Gartner findings here .
  • 7. Welcome To The New Normal: Everyone looking down (instead of ahead). Multi-tasking and multiple conversations at once: in person, through text messaging and via online social-media channels. Everything available in real-time. B2B: Your Revenue Opportunities are calling But if innovation drives opportunity, which in turn fuels new profit centers and lucrative new market segments, why do so many BtoB marketers dismiss social media as merely a BtoC play? Moreover, if business professionals automatically qualify as "engaged" around an expertise or practice area—unlike fickle consumers easily lured by the latest fad—why aren't more BtoB marketers engaging with them?
  • 8. Mobile Has Morphed Our Phones Into Handheld Computers… … That Also Just Happen To Ring.
  • 9. (which are mobile devices, too.) MOBILE = MORE THAN PHONES. And don’t forget the burgeoning new market categories of tablet computers and e-readers
  • 10. Your target audiences aren’t always at their desktop computers when they require information. But the data they need when they’re remote still very much influences their purchasing habits and decisions. The Anywhere-Anytime Purchasing Opportunity.
  • 11. Mobile is the most personal communications channel, and the closest you’ll get to your market (other than in-person). With Mobile, It’s “Personal.” B2B: Your Revenue Opportunities are calling But if innovation drives opportunity, which in turn fuels new profit centers and lucrative new market segments, why do so many BtoB marketers dismiss social media as merely a BtoC play? Moreover, if business professionals automatically qualify as "engaged" around an expertise or practice area—unlike fickle consumers easily lured by the latest fad—why aren't more BtoB marketers engaging with them?
  • 12. Understand Your Target Users that are repetitively checking the same information (i.e. stocks, sports scores, weather, etc.). Users who are looking to kill time and want to surf the web while they wait. Users that need information immediately. These are task-based users who want a fast, clean and efficient mobile experience. “ Repetitive Now” “ Bored Now” “ Urgent Now”
  • 13. Which Mobile Tools Are Available To You? Key Question
  • 14. M O B I L E T O O L S
  • 15. Mobile Web Sites Web sites that are developed for the small screens of mobile phones to deliver a superior experience for prospects and customers.
  • 16. Keep In Mind! Unlike Apps, Mobile Web sites are viewable from ALL web-enabled phones (as they are browser-based)
  • 18. MobilePlaybook.360i.com: Mobile Web site ( optimized for smartphones )
  • 19. MobilePlaybook.360i.com: Mobile Web Site ( optimized for iPad )
  • 20. Have YOU viewed your site on a mobile phone, lately? (Yikes) … Chances are, you need to optimize for the smaller mobile environment.  
  • 21. What Information Would You Feature In Your Mobile Web site? Key Question
  • 22. SMS Alerts Text alerts that are sent to mobile device users via short message service (SMS) that can’t be longer than 160 alpha-numeric characters. BMW: Joy is here: http://bit.ly/aju1hy
  • 23.   Just as you create opt-in email newsletters to dialog with your audience, opt-in SMS alerts can create a new communications channel with your customers and prospects.
  • 24. Feature News & Breaking Developments
  • 25. Extend Brand Stories
  • 26. Audience Voting & Participation
  • 27. How could your business use SMS to introduce a new channel of communications with your audience? Key Question
  • 28. Video The use of video in campaigns, case studies, discussion of best practices, branded entertainment segments, tips, etc. Note: Video pertains to mobile devices like smartphones that have the capability to view video.
  • 29. According to eMarketer’s forecasts, the number of mobile video viewers in the U.S. will grow nearly 30% in 2010 to reach 23.9 million, with those numbers set to double by 2013 and increase still further in 2014.
  • 30. How could your business use video to engage mobile AND PC users? Key Question
  • 32. SMS: Full text messages or ads inserted into the end of 3 rd -party alerts from popular companies. In-App advertising: Ads embedded into mobile apps. Mobile web site ads: Banner ads placed on high-traffic Mobile Web sites. 3 T Y P E S
  • 33. If Web advertising is part of your current marketing program… assess how mobile might be a better bang for your buck. Action Point
  • 34. Mobile Apps An application, downloaded by the user to their mobile device, that is small in comparison to comprehensive desktop applications, but can be quite sophisticated, and very popular.
  • 35. Keep In Mind! Apps have FAR MORE functionality than Mobile Web sites… but they have to be developed for EACH mobile OS.
  • 36. There are many “categories” of Mobile Apps…
  • 43. Key Questions What content,  or key competency, does your company provide that would work well in a mobile environment? How does your app underscore your brand's value proposition? What specific benefit does your app provide and/or what problem would your app solve for audiences? Would your app be free or available for a fee (and at what price)? How would you promote your app? How many mobile OS platforms must your app accommodate?  (e.g. iPhone, Blackberry, Google Android, etc.)
  • 44. Location-Based Services A location-based service (LBS) is an information and entertainment service, accessible with mobile devices that enables the ability to make use of the geographical positions of mobile users.
  • 45. Check-In Services Location-Based Games Location-Based Mobile Marketing (Ads Via Text) L B S T Y P E S
  • 46. The market leader in the “check-in” method; FourSquare’s members receive benefits from checking into specific locations—or prizes for being the ‘mayor’ of specific locales (members that check-into locations most frequently).
  • 47. Another LBS provider that utilizes check-in based services to perform updates, Brightkite recently launched a promotion for check-ins at McDonalds. The first 500 people to check-in at select McDonald’s locations received a $5 VISA gift card.
  • 48. An example of LBS software that goes beyond the simple ‘check-in’ and provides location-based games and challenges for users to share with friends.
  • 49. A white-label solution, Placecast is a prime example of a LBS that does not require the subscriber to check in or perform tasks. Instead, businesses define an “electronic fence” or virtual border around their locations…a process called geo-fencing. When subscribers using the system “cross the fence,” Placecast’s retailers provides subscribers with opt-in offers.
  • 50. Key Questions How could your business use location-based services to engage your audiences, provide new sources of value… and increase brand awareness among prospects?
  • 51. Mobile Barcodes Also known as “QR Codes” (for Quick Response), mobile bar codes are used through subscribers’ snapping a picture of the code with their camera—with software on their phones translating it—and performing the associated action within a few seconds. 
  • 52.
  • 53.  
  • 54. The “Back Jack” mobile campaign is part of a larger campaign to the U.S. Congress in Washington to drive petitions from members of the public to make Jack Daniel’s birthday into a national holiday. Wherever a member of the public snaps a picture of the Jack Daniel’s JagTag (the “QR code”) they will be sent information to download campaign updates and sign the petition.
  • 55. Sammy Wong, business development director of Green Tomato, Hong Kong. “ The objective of the iPhone campaign is to link up Toys ‘R’ Us’s vast database of video contents to real-life shopping so that the great mini-form of entertainment can directly enhance customers’ in-store experience and eventually lead to more purchases.”
  • 56. Key Questions How could a Mobile Bar Code enhance your marketing—and initiate, extend or support a dialogue with your target audiences?
  • 57. But The BIG Question Is . . .
  • 58. With Half The Planet Already Mobile …
  • 59. And With This Level Of Innovation. . .
  • 60. What Are You Waiting For?
  • 61. Thank You ! Blog: CKBlog.com Web: CKB2B.com Twitter: @CKsays