SlideShare a Scribd company logo
1 of 3
ChaPTER 1

   1. What is organizational behaviour?
   2. What challenges do managers and employees face in today's workplace?
   3. Isn't organizational behaviour common sense? Or just like psychology?

        CHAPTER 2

   1.   What is perception?
   2.   What causes people to have different perceptions of the same situation?
   3.   Can people be mistaken in their perceptions?
   4.   Does perception really affect outcomes?
   5.   What is personality and how does it affect behaviour?
   6.   Can emotions help or get in the way when we are dealing with others?

        CHAPTER 3

   1.   What are values?
   2.   How can we understand values across cultures?
   3.   Are there unique Canadian values?
   4.   What are attitudes and why are they important?
   5.   How do we respond to diversity in the workplace?

        CHApter 4

   1.   What is motivation?
   2.   How do needs motivate people?
   3.   Are there other ways to motivate people?
   4.   Do equity and fairness matter?
   5.   What role does reinforcement play in motivation?
   6.   What are the ethics behind motivation theories?

        Chapter 5

   1.   Is money an important motivator?
   2.   What does an effective reward system look like?
   3.   What kinds of mistakes are made in reward systems?
   4.   Are rewards overrated?
   5.   How can jobs be designed to increase motivation?
   6.   How can flexible workplaces increase motivation?
   7.   Can we simplify how we think about motivation?

        Chapter 6

   1.   What are teams and groups?
   2.   Does everyone use teams?
   3.   What kinds of teams are there?
   4.   How does one become a team player?
   5.   Do teams go through stages while they work?
   6.   How do we create effective teams?
   7.   Are teams always the answer?

        Chapter 7
1.   How does communication work?
2.   What are the barriers to communication?
3.   How does communication flow in organizations?
4.   What are other issues in communication?

     Chapter 8

1.   What is power?
2.   How does one get power?
3.   How does dependency affect power?
4.   What tactics can be used to increase power?
5.   What does it mean to be empowered?
6.   How are power and harassment related?
7.   Why do people engage in politics?

     Chapter 9

1.   What is conflict?
2.   How can conflict be resolved?
3.   What are the effects of conflict?
4.   How does one negotiate effectively?
5.   What are the contemporary issues in negotiation?

     Chapter 10

1.   What is the purpose of organizational culture?
2.   How do you read an organization’s culture?
3.   How do you create and maintain organizational culture?
4.   Can organizational culture have a downside?
5.   How do you change organizational culture?

     Chapter 11

1.   What is the difference between a manager and a leader?
2.   Are there specific traits, behaviours, and situations that affect how one leads?
3.   How does a leader lead with vision?
4.   Are there leadership roles for nonmanagers?
5.   What are some of the contemporary issues in leadership?

     Chapter 12

1.   Is there a right way to make decisions?
2.   How do people actually make decisions?
3.   How can knowledge management improve decision making?
4.   What factors affect group decision making?
5.   How can we get more creative decisions?
6.   What is ethics, and how can it be used for better decision making?
7.   What is corporate social responsibility?

     Chapter 13

1. What are the key elements of organizational structure?
2. How flexible can organizational structures be?
3. What are some examples of traditional organizational designs?
4. What do newer organizational structures look like?
5. Why do organizational structures differ?

     Chapter 14

1.   What are the forces for change?
2.   How do organizations manage change?
3.   Why do people and organizations resist change?
4.   What are some of the contemporary issues in managing change?

More Related Content

Viewers also liked (15)

Idioms2
Idioms2Idioms2
Idioms2
 
Pl sql
Pl sqlPl sql
Pl sql
 
Generaciones
GeneracionesGeneraciones
Generaciones
 
Brandon Vetere's Visual Resume
Brandon Vetere's Visual ResumeBrandon Vetere's Visual Resume
Brandon Vetere's Visual Resume
 
21 cose da fare (e 21 cose da non fare) a Napoli
21 cose da fare (e 21 cose da non fare) a Napoli21 cose da fare (e 21 cose da non fare) a Napoli
21 cose da fare (e 21 cose da non fare) a Napoli
 
Mukesh
MukeshMukesh
Mukesh
 
Maggio dei-monumenti-2013
Maggio dei-monumenti-2013Maggio dei-monumenti-2013
Maggio dei-monumenti-2013
 
Pm upfromslaverysample
Pm upfromslaverysamplePm upfromslaverysample
Pm upfromslaverysample
 
Meteorología agrícola
Meteorología agrícolaMeteorología agrícola
Meteorología agrícola
 
Brandon Vetere's Visual Resume
Brandon Vetere's Visual ResumeBrandon Vetere's Visual Resume
Brandon Vetere's Visual Resume
 
Atul Training Project Report
Atul Training Project ReportAtul Training Project Report
Atul Training Project Report
 
NTM
NTMNTM
NTM
 
Mobile operating system
Mobile operating systemMobile operating system
Mobile operating system
 
Estate 2012 a napoli
Estate 2012 a napoliEstate 2012 a napoli
Estate 2012 a napoli
 
All Cure For Diseases
All Cure For DiseasesAll Cure For Diseases
All Cure For Diseases
 

Similar to Organizational behaviour

Ob important question
Ob important questionOb important question
Ob important questionSb Raja
 
Why of Team Minimums
Why of Team MinimumsWhy of Team Minimums
Why of Team Minimumsaiesec_poland
 
why of team minimums.pptx
why of team minimums.pptxwhy of team minimums.pptx
why of team minimums.pptxaiesec_poland
 
Principals retreat ppt culture and conversation
Principals retreat ppt culture and conversationPrincipals retreat ppt culture and conversation
Principals retreat ppt culture and conversationLaura Davis
 
Leadership 1.Does a leader have to be tough Please explai.docx
Leadership 1.Does a leader have to be tough Please explai.docxLeadership 1.Does a leader have to be tough Please explai.docx
Leadership 1.Does a leader have to be tough Please explai.docxjesseniasaddler
 
Week # 8Leadership is the use of power and influence to dire
Week # 8Leadership is the use of power and influence to direWeek # 8Leadership is the use of power and influence to dire
Week # 8Leadership is the use of power and influence to direnicolleszkyj
 
Building Global Dexterity on Company Teams
Building Global Dexterity on Company TeamsBuilding Global Dexterity on Company Teams
Building Global Dexterity on Company TeamsJean AbiNader
 
Quick reference material for e2 e3 training
Quick reference material for e2 e3 trainingQuick reference material for e2 e3 training
Quick reference material for e2 e3 trainingamit5556
 
LDR 531 Great Stories /newtonhelp.com
LDR 531 Great Stories /newtonhelp.comLDR 531 Great Stories /newtonhelp.com
LDR 531 Great Stories /newtonhelp.combellflower181
 
LDR 531 Effective Communication/tutorialrank.com
 LDR 531 Effective Communication/tutorialrank.com LDR 531 Effective Communication/tutorialrank.com
LDR 531 Effective Communication/tutorialrank.comjonhson233
 
The Five Levels Of Leadership Essay
The Five Levels Of Leadership EssayThe Five Levels Of Leadership Essay
The Five Levels Of Leadership EssayPaper Writer Hickory
 
LDR 531 GUIDE Introduction Education--ldr531guide.com
 LDR 531 GUIDE Introduction Education--ldr531guide.com LDR 531 GUIDE Introduction Education--ldr531guide.com
LDR 531 GUIDE Introduction Education--ldr531guide.comagathachristie279
 
LDR 531 GUIDE Achievement Education--ldr531guide.com
LDR 531 GUIDE Achievement Education--ldr531guide.comLDR 531 GUIDE Achievement Education--ldr531guide.com
LDR 531 GUIDE Achievement Education--ldr531guide.comagathachristie186
 
Bad Leadership Answer all questions below and please provide a r.docx
Bad Leadership Answer all questions below and please provide a r.docxBad Leadership Answer all questions below and please provide a r.docx
Bad Leadership Answer all questions below and please provide a r.docxikirkton
 
Chapter 1 Definition and Importance of Leadership V2003.ppt
Chapter 1 Definition and Importance of Leadership V2003.pptChapter 1 Definition and Importance of Leadership V2003.ppt
Chapter 1 Definition and Importance of Leadership V2003.pptAhmadEssam31
 
Frequently Asked QuestionsQuestionAnswerEmployee1. What is.docx
Frequently Asked QuestionsQuestionAnswerEmployee1. What is.docxFrequently Asked QuestionsQuestionAnswerEmployee1. What is.docx
Frequently Asked QuestionsQuestionAnswerEmployee1. What is.docxhanneloremccaffery
 
Leadership Styles Of A Leadership
Leadership Styles Of A LeadershipLeadership Styles Of A Leadership
Leadership Styles Of A LeadershipSheena Crouch
 

Similar to Organizational behaviour (20)

Ob important question
Ob important questionOb important question
Ob important question
 
Why of Team Minimums
Why of Team MinimumsWhy of Team Minimums
Why of Team Minimums
 
why of team minimums.pptx
why of team minimums.pptxwhy of team minimums.pptx
why of team minimums.pptx
 
Principals retreat ppt culture and conversation
Principals retreat ppt culture and conversationPrincipals retreat ppt culture and conversation
Principals retreat ppt culture and conversation
 
LCM QUESTION BANK.pdf
LCM QUESTION BANK.pdfLCM QUESTION BANK.pdf
LCM QUESTION BANK.pdf
 
Leadership 1.Does a leader have to be tough Please explai.docx
Leadership 1.Does a leader have to be tough Please explai.docxLeadership 1.Does a leader have to be tough Please explai.docx
Leadership 1.Does a leader have to be tough Please explai.docx
 
Week # 8Leadership is the use of power and influence to dire
Week # 8Leadership is the use of power and influence to direWeek # 8Leadership is the use of power and influence to dire
Week # 8Leadership is the use of power and influence to dire
 
Building Global Dexterity on Company Teams
Building Global Dexterity on Company TeamsBuilding Global Dexterity on Company Teams
Building Global Dexterity on Company Teams
 
Quick reference material for e2 e3 training
Quick reference material for e2 e3 trainingQuick reference material for e2 e3 training
Quick reference material for e2 e3 training
 
The healing circle module 3 18
The healing circle module 3 18The healing circle module 3 18
The healing circle module 3 18
 
LDR 531 Great Stories /newtonhelp.com
LDR 531 Great Stories /newtonhelp.comLDR 531 Great Stories /newtonhelp.com
LDR 531 Great Stories /newtonhelp.com
 
Better Self-areness, Better Leadership
Better Self-areness, Better LeadershipBetter Self-areness, Better Leadership
Better Self-areness, Better Leadership
 
LDR 531 Effective Communication/tutorialrank.com
 LDR 531 Effective Communication/tutorialrank.com LDR 531 Effective Communication/tutorialrank.com
LDR 531 Effective Communication/tutorialrank.com
 
The Five Levels Of Leadership Essay
The Five Levels Of Leadership EssayThe Five Levels Of Leadership Essay
The Five Levels Of Leadership Essay
 
LDR 531 GUIDE Introduction Education--ldr531guide.com
 LDR 531 GUIDE Introduction Education--ldr531guide.com LDR 531 GUIDE Introduction Education--ldr531guide.com
LDR 531 GUIDE Introduction Education--ldr531guide.com
 
LDR 531 GUIDE Achievement Education--ldr531guide.com
LDR 531 GUIDE Achievement Education--ldr531guide.comLDR 531 GUIDE Achievement Education--ldr531guide.com
LDR 531 GUIDE Achievement Education--ldr531guide.com
 
Bad Leadership Answer all questions below and please provide a r.docx
Bad Leadership Answer all questions below and please provide a r.docxBad Leadership Answer all questions below and please provide a r.docx
Bad Leadership Answer all questions below and please provide a r.docx
 
Chapter 1 Definition and Importance of Leadership V2003.ppt
Chapter 1 Definition and Importance of Leadership V2003.pptChapter 1 Definition and Importance of Leadership V2003.ppt
Chapter 1 Definition and Importance of Leadership V2003.ppt
 
Frequently Asked QuestionsQuestionAnswerEmployee1. What is.docx
Frequently Asked QuestionsQuestionAnswerEmployee1. What is.docxFrequently Asked QuestionsQuestionAnswerEmployee1. What is.docx
Frequently Asked QuestionsQuestionAnswerEmployee1. What is.docx
 
Leadership Styles Of A Leadership
Leadership Styles Of A LeadershipLeadership Styles Of A Leadership
Leadership Styles Of A Leadership
 

Recently uploaded

Science 7 - LAND and SEA BREEZE and its Characteristics
Science 7 - LAND and SEA BREEZE and its CharacteristicsScience 7 - LAND and SEA BREEZE and its Characteristics
Science 7 - LAND and SEA BREEZE and its CharacteristicsKarinaGenton
 
microwave assisted reaction. General introduction
microwave assisted reaction. General introductionmicrowave assisted reaction. General introduction
microwave assisted reaction. General introductionMaksud Ahmed
 
Sanyam Choudhary Chemistry practical.pdf
Sanyam Choudhary Chemistry practical.pdfSanyam Choudhary Chemistry practical.pdf
Sanyam Choudhary Chemistry practical.pdfsanyamsingh5019
 
Contemporary philippine arts from the regions_PPT_Module_12 [Autosaved] (1).pptx
Contemporary philippine arts from the regions_PPT_Module_12 [Autosaved] (1).pptxContemporary philippine arts from the regions_PPT_Module_12 [Autosaved] (1).pptx
Contemporary philippine arts from the regions_PPT_Module_12 [Autosaved] (1).pptxRoyAbrique
 
Micromeritics - Fundamental and Derived Properties of Powders
Micromeritics - Fundamental and Derived Properties of PowdersMicromeritics - Fundamental and Derived Properties of Powders
Micromeritics - Fundamental and Derived Properties of PowdersChitralekhaTherkar
 
BASLIQ CURRENT LOOKBOOK LOOKBOOK(1) (1).pdf
BASLIQ CURRENT LOOKBOOK  LOOKBOOK(1) (1).pdfBASLIQ CURRENT LOOKBOOK  LOOKBOOK(1) (1).pdf
BASLIQ CURRENT LOOKBOOK LOOKBOOK(1) (1).pdfSoniaTolstoy
 
Mastering the Unannounced Regulatory Inspection
Mastering the Unannounced Regulatory InspectionMastering the Unannounced Regulatory Inspection
Mastering the Unannounced Regulatory InspectionSafetyChain Software
 
The Most Excellent Way | 1 Corinthians 13
The Most Excellent Way | 1 Corinthians 13The Most Excellent Way | 1 Corinthians 13
The Most Excellent Way | 1 Corinthians 13Steve Thomason
 
Kisan Call Centre - To harness potential of ICT in Agriculture by answer farm...
Kisan Call Centre - To harness potential of ICT in Agriculture by answer farm...Kisan Call Centre - To harness potential of ICT in Agriculture by answer farm...
Kisan Call Centre - To harness potential of ICT in Agriculture by answer farm...Krashi Coaching
 
PSYCHIATRIC History collection FORMAT.pptx
PSYCHIATRIC   History collection FORMAT.pptxPSYCHIATRIC   History collection FORMAT.pptx
PSYCHIATRIC History collection FORMAT.pptxPoojaSen20
 
Separation of Lanthanides/ Lanthanides and Actinides
Separation of Lanthanides/ Lanthanides and ActinidesSeparation of Lanthanides/ Lanthanides and Actinides
Separation of Lanthanides/ Lanthanides and ActinidesFatimaKhan178732
 
Arihant handbook biology for class 11 .pdf
Arihant handbook biology for class 11 .pdfArihant handbook biology for class 11 .pdf
Arihant handbook biology for class 11 .pdfchloefrazer622
 
Alper Gobel In Media Res Media Component
Alper Gobel In Media Res Media ComponentAlper Gobel In Media Res Media Component
Alper Gobel In Media Res Media ComponentInMediaRes1
 
Q4-W6-Restating Informational Text Grade 3
Q4-W6-Restating Informational Text Grade 3Q4-W6-Restating Informational Text Grade 3
Q4-W6-Restating Informational Text Grade 3JemimahLaneBuaron
 
How to Make a Pirate ship Primary Education.pptx
How to Make a Pirate ship Primary Education.pptxHow to Make a Pirate ship Primary Education.pptx
How to Make a Pirate ship Primary Education.pptxmanuelaromero2013
 
Measures of Central Tendency: Mean, Median and Mode
Measures of Central Tendency: Mean, Median and ModeMeasures of Central Tendency: Mean, Median and Mode
Measures of Central Tendency: Mean, Median and ModeThiyagu K
 
Organic Name Reactions for the students and aspirants of Chemistry12th.pptx
Organic Name Reactions  for the students and aspirants of Chemistry12th.pptxOrganic Name Reactions  for the students and aspirants of Chemistry12th.pptx
Organic Name Reactions for the students and aspirants of Chemistry12th.pptxVS Mahajan Coaching Centre
 
Presentation by Andreas Schleicher Tackling the School Absenteeism Crisis 30 ...
Presentation by Andreas Schleicher Tackling the School Absenteeism Crisis 30 ...Presentation by Andreas Schleicher Tackling the School Absenteeism Crisis 30 ...
Presentation by Andreas Schleicher Tackling the School Absenteeism Crisis 30 ...EduSkills OECD
 
A Critique of the Proposed National Education Policy Reform
A Critique of the Proposed National Education Policy ReformA Critique of the Proposed National Education Policy Reform
A Critique of the Proposed National Education Policy ReformChameera Dedduwage
 

Recently uploaded (20)

Science 7 - LAND and SEA BREEZE and its Characteristics
Science 7 - LAND and SEA BREEZE and its CharacteristicsScience 7 - LAND and SEA BREEZE and its Characteristics
Science 7 - LAND and SEA BREEZE and its Characteristics
 
microwave assisted reaction. General introduction
microwave assisted reaction. General introductionmicrowave assisted reaction. General introduction
microwave assisted reaction. General introduction
 
Sanyam Choudhary Chemistry practical.pdf
Sanyam Choudhary Chemistry practical.pdfSanyam Choudhary Chemistry practical.pdf
Sanyam Choudhary Chemistry practical.pdf
 
Staff of Color (SOC) Retention Efforts DDSD
Staff of Color (SOC) Retention Efforts DDSDStaff of Color (SOC) Retention Efforts DDSD
Staff of Color (SOC) Retention Efforts DDSD
 
Contemporary philippine arts from the regions_PPT_Module_12 [Autosaved] (1).pptx
Contemporary philippine arts from the regions_PPT_Module_12 [Autosaved] (1).pptxContemporary philippine arts from the regions_PPT_Module_12 [Autosaved] (1).pptx
Contemporary philippine arts from the regions_PPT_Module_12 [Autosaved] (1).pptx
 
Micromeritics - Fundamental and Derived Properties of Powders
Micromeritics - Fundamental and Derived Properties of PowdersMicromeritics - Fundamental and Derived Properties of Powders
Micromeritics - Fundamental and Derived Properties of Powders
 
BASLIQ CURRENT LOOKBOOK LOOKBOOK(1) (1).pdf
BASLIQ CURRENT LOOKBOOK  LOOKBOOK(1) (1).pdfBASLIQ CURRENT LOOKBOOK  LOOKBOOK(1) (1).pdf
BASLIQ CURRENT LOOKBOOK LOOKBOOK(1) (1).pdf
 
Mastering the Unannounced Regulatory Inspection
Mastering the Unannounced Regulatory InspectionMastering the Unannounced Regulatory Inspection
Mastering the Unannounced Regulatory Inspection
 
The Most Excellent Way | 1 Corinthians 13
The Most Excellent Way | 1 Corinthians 13The Most Excellent Way | 1 Corinthians 13
The Most Excellent Way | 1 Corinthians 13
 
Kisan Call Centre - To harness potential of ICT in Agriculture by answer farm...
Kisan Call Centre - To harness potential of ICT in Agriculture by answer farm...Kisan Call Centre - To harness potential of ICT in Agriculture by answer farm...
Kisan Call Centre - To harness potential of ICT in Agriculture by answer farm...
 
PSYCHIATRIC History collection FORMAT.pptx
PSYCHIATRIC   History collection FORMAT.pptxPSYCHIATRIC   History collection FORMAT.pptx
PSYCHIATRIC History collection FORMAT.pptx
 
Separation of Lanthanides/ Lanthanides and Actinides
Separation of Lanthanides/ Lanthanides and ActinidesSeparation of Lanthanides/ Lanthanides and Actinides
Separation of Lanthanides/ Lanthanides and Actinides
 
Arihant handbook biology for class 11 .pdf
Arihant handbook biology for class 11 .pdfArihant handbook biology for class 11 .pdf
Arihant handbook biology for class 11 .pdf
 
Alper Gobel In Media Res Media Component
Alper Gobel In Media Res Media ComponentAlper Gobel In Media Res Media Component
Alper Gobel In Media Res Media Component
 
Q4-W6-Restating Informational Text Grade 3
Q4-W6-Restating Informational Text Grade 3Q4-W6-Restating Informational Text Grade 3
Q4-W6-Restating Informational Text Grade 3
 
How to Make a Pirate ship Primary Education.pptx
How to Make a Pirate ship Primary Education.pptxHow to Make a Pirate ship Primary Education.pptx
How to Make a Pirate ship Primary Education.pptx
 
Measures of Central Tendency: Mean, Median and Mode
Measures of Central Tendency: Mean, Median and ModeMeasures of Central Tendency: Mean, Median and Mode
Measures of Central Tendency: Mean, Median and Mode
 
Organic Name Reactions for the students and aspirants of Chemistry12th.pptx
Organic Name Reactions  for the students and aspirants of Chemistry12th.pptxOrganic Name Reactions  for the students and aspirants of Chemistry12th.pptx
Organic Name Reactions for the students and aspirants of Chemistry12th.pptx
 
Presentation by Andreas Schleicher Tackling the School Absenteeism Crisis 30 ...
Presentation by Andreas Schleicher Tackling the School Absenteeism Crisis 30 ...Presentation by Andreas Schleicher Tackling the School Absenteeism Crisis 30 ...
Presentation by Andreas Schleicher Tackling the School Absenteeism Crisis 30 ...
 
A Critique of the Proposed National Education Policy Reform
A Critique of the Proposed National Education Policy ReformA Critique of the Proposed National Education Policy Reform
A Critique of the Proposed National Education Policy Reform
 

Organizational behaviour

  • 1. ChaPTER 1 1. What is organizational behaviour? 2. What challenges do managers and employees face in today's workplace? 3. Isn't organizational behaviour common sense? Or just like psychology? CHAPTER 2 1. What is perception? 2. What causes people to have different perceptions of the same situation? 3. Can people be mistaken in their perceptions? 4. Does perception really affect outcomes? 5. What is personality and how does it affect behaviour? 6. Can emotions help or get in the way when we are dealing with others? CHAPTER 3 1. What are values? 2. How can we understand values across cultures? 3. Are there unique Canadian values? 4. What are attitudes and why are they important? 5. How do we respond to diversity in the workplace? CHApter 4 1. What is motivation? 2. How do needs motivate people? 3. Are there other ways to motivate people? 4. Do equity and fairness matter? 5. What role does reinforcement play in motivation? 6. What are the ethics behind motivation theories? Chapter 5 1. Is money an important motivator? 2. What does an effective reward system look like? 3. What kinds of mistakes are made in reward systems? 4. Are rewards overrated? 5. How can jobs be designed to increase motivation? 6. How can flexible workplaces increase motivation? 7. Can we simplify how we think about motivation? Chapter 6 1. What are teams and groups? 2. Does everyone use teams? 3. What kinds of teams are there? 4. How does one become a team player? 5. Do teams go through stages while they work? 6. How do we create effective teams? 7. Are teams always the answer? Chapter 7
  • 2. 1. How does communication work? 2. What are the barriers to communication? 3. How does communication flow in organizations? 4. What are other issues in communication? Chapter 8 1. What is power? 2. How does one get power? 3. How does dependency affect power? 4. What tactics can be used to increase power? 5. What does it mean to be empowered? 6. How are power and harassment related? 7. Why do people engage in politics? Chapter 9 1. What is conflict? 2. How can conflict be resolved? 3. What are the effects of conflict? 4. How does one negotiate effectively? 5. What are the contemporary issues in negotiation? Chapter 10 1. What is the purpose of organizational culture? 2. How do you read an organization’s culture? 3. How do you create and maintain organizational culture? 4. Can organizational culture have a downside? 5. How do you change organizational culture? Chapter 11 1. What is the difference between a manager and a leader? 2. Are there specific traits, behaviours, and situations that affect how one leads? 3. How does a leader lead with vision? 4. Are there leadership roles for nonmanagers? 5. What are some of the contemporary issues in leadership? Chapter 12 1. Is there a right way to make decisions? 2. How do people actually make decisions? 3. How can knowledge management improve decision making? 4. What factors affect group decision making? 5. How can we get more creative decisions? 6. What is ethics, and how can it be used for better decision making? 7. What is corporate social responsibility? Chapter 13 1. What are the key elements of organizational structure? 2. How flexible can organizational structures be? 3. What are some examples of traditional organizational designs?
  • 3. 4. What do newer organizational structures look like? 5. Why do organizational structures differ? Chapter 14 1. What are the forces for change? 2. How do organizations manage change? 3. Why do people and organizations resist change? 4. What are some of the contemporary issues in managing change?