Organizational behavior Apple Inc
PRESENTATION OUTLINE

• Introduction
                        • Training and development
• History
                        • Taking care of people
• Company Values
                        • Taking care of employees
• Company employees
                        • Outcome Measures
• Employees’ benefits
                        • Conclusion
• Workforce diversity
• Internal communication
HISTORY


• Founded in 1976 by
  Steve Jobs and Steve
  Wozniak.
• Employee 60,400

• 362 Apple Stores
COMPANY VALUES


• Empathy for Customers/Users

• Aggressiveness/Achievement

• Positive Social Contribution

• Innovation/Vision

• Individual Performance
COMPANY VALUES


• Team Spirit


• Quality/Excellence


• Individual Reward


• Good Management
COMPANY EMPLOYEES


• PROUD
• INVOLVEMENT
• CHALLENGE
• VALUED
• FAIRLY TREATED
COMPANY EMPLOYEES

 Apple OB           Employees          Social Benefits
Management           reaction
                                            Fast
Selection system     Feel special
                                        improvement
  Employees        Self-satisfaction
                                        More efficient
 responsibility       Feel smart

   Training         Love- loyalty      Better workers
                                         Change the
   vision and
                     Motivation         world, always
    mission
                                       stay on the top
EMPLOYEES’ BENEFITS


• Competitve rate of pay and performance related
                      rewards
Apple’s Salaries < competitors salaries


Apple doesn’t figure in the list of best employers


Salaries claims an augmentation
EMPLOYEES’ BENEFITS




 Discounts                               Holidays




Health and life
                        Fitness         Counselling
  insurance
WORKFORCE DIVERSITY

• Apple refuses to disclose numbers of diversity in
  the workplace - Why?
• Why should they release their numbers?
• Supports same sex marriages



• One of the first companies to
  offer equal rights and benefits
  to its employees.


• Involvement with E-Verify
Supplier Diversity Program
• Formally established 1993

• National Minority Supplier
  Development Council (NMSDC)

• Women’s Business Enterprise
  National Council (WBENC)

• Veteran–Owned Business
  Expositions
INTERNAL COMMUNICATION


INTERNAL and fear-based
  Secrecy COMMUNICATION
Equality and Diversity
Apple is an committed to diversity
Apple is an Equal Employment
 Opportunity and Affirmative Action
 Employer.
PAY AND BENEFITS

 Benefits packages depend on employees’
  position, location, and years with the company
TRAINING AND DEVELOPMENT

Training workers on their rights
Training managers on their obligations
 Supplier Employee Education and
 Development (SEED) program
HEALTH & SAFETY AND WELLBEING


 strict safety standards
 provide workers with safety training
 employee assistance programs to improve worker
  well-being
BUSINESS ETHICS


 Suppliers expected to maintain the highest standards of
  ethical conduct
 Supplier Code of Conduct clearly states a range of
  practices considered essential to running an ethical
  business.
TRAINING AND DEVELOPMENT



A pproach customers
  robe politely to understand all the customer’s needs


  resent a solution for the customer to take home today

  Isten and resolve any issues or concerns


  nd with a fond farewell and an invitation to return
PASSIONATE CAREER IN THE COMPANY


• Rough rules


• With Details training


• Making sales force
  important
TAKING CARE OF PEOPLE




  Plan                 Return on
sponsor               Investment



                                    Adapt to
           Managing                employees
           mistakes                  needs
TAKING CARE OF PEOPLE

                       Health
                    assessments



  Medical                              Health
examinations                        assessments
                    employee
                     wellness
                     program


        smoking
                              Seminars on
        cessation
                               nutrition
        program
CONCLUSION
Is Organizational Behaviour Apple’s top priority?

• Employees Assistance Programs


• Extra Bonuses


• Support of workforce diversity


• Very high ethical standards
Organizational behavior  Apple Inc

Organizational behavior Apple Inc

  • 1.
  • 2.
    PRESENTATION OUTLINE • Introduction • Training and development • History • Taking care of people • Company Values • Taking care of employees • Company employees • Outcome Measures • Employees’ benefits • Conclusion • Workforce diversity • Internal communication
  • 3.
    HISTORY • Founded in1976 by Steve Jobs and Steve Wozniak. • Employee 60,400 • 362 Apple Stores
  • 4.
    COMPANY VALUES • Empathyfor Customers/Users • Aggressiveness/Achievement • Positive Social Contribution • Innovation/Vision • Individual Performance
  • 5.
    COMPANY VALUES • TeamSpirit • Quality/Excellence • Individual Reward • Good Management
  • 6.
    COMPANY EMPLOYEES • PROUD •INVOLVEMENT • CHALLENGE • VALUED • FAIRLY TREATED
  • 7.
    COMPANY EMPLOYEES AppleOB Employees Social Benefits Management reaction Fast Selection system Feel special improvement Employees Self-satisfaction More efficient responsibility Feel smart Training Love- loyalty Better workers Change the vision and Motivation world, always mission stay on the top
  • 8.
    EMPLOYEES’ BENEFITS • Competitverate of pay and performance related rewards Apple’s Salaries < competitors salaries Apple doesn’t figure in the list of best employers Salaries claims an augmentation
  • 9.
    EMPLOYEES’ BENEFITS Discounts Holidays Health and life Fitness Counselling insurance
  • 10.
    WORKFORCE DIVERSITY • Applerefuses to disclose numbers of diversity in the workplace - Why? • Why should they release their numbers?
  • 11.
    • Supports samesex marriages • One of the first companies to offer equal rights and benefits to its employees. • Involvement with E-Verify
  • 12.
    Supplier Diversity Program •Formally established 1993 • National Minority Supplier Development Council (NMSDC) • Women’s Business Enterprise National Council (WBENC) • Veteran–Owned Business Expositions
  • 13.
    INTERNAL COMMUNICATION INTERNAL andfear-based Secrecy COMMUNICATION
  • 14.
    Equality and Diversity Appleis an committed to diversity Apple is an Equal Employment Opportunity and Affirmative Action Employer.
  • 15.
    PAY AND BENEFITS Benefits packages depend on employees’ position, location, and years with the company
  • 16.
    TRAINING AND DEVELOPMENT Trainingworkers on their rights Training managers on their obligations  Supplier Employee Education and Development (SEED) program
  • 17.
    HEALTH & SAFETYAND WELLBEING  strict safety standards  provide workers with safety training  employee assistance programs to improve worker well-being
  • 18.
    BUSINESS ETHICS  Suppliersexpected to maintain the highest standards of ethical conduct  Supplier Code of Conduct clearly states a range of practices considered essential to running an ethical business.
  • 19.
    TRAINING AND DEVELOPMENT Approach customers robe politely to understand all the customer’s needs resent a solution for the customer to take home today Isten and resolve any issues or concerns nd with a fond farewell and an invitation to return
  • 20.
    PASSIONATE CAREER INTHE COMPANY • Rough rules • With Details training • Making sales force important
  • 21.
    TAKING CARE OFPEOPLE Plan Return on sponsor Investment Adapt to Managing employees mistakes needs
  • 22.
    TAKING CARE OFPEOPLE Health assessments Medical Health examinations assessments employee wellness program smoking Seminars on cessation nutrition program
  • 23.
    CONCLUSION Is Organizational BehaviourApple’s top priority? • Employees Assistance Programs • Extra Bonuses • Support of workforce diversity • Very high ethical standards