This document provides an overview of communication and defines key terms. It discusses communication as involving people sharing meaning through symbols, and identifies the core components of the communication process - a sender encoding a message, a receiver decoding the message, and feedback. The document also examines causes of communication breakdown, such as differences in cultural background or nonverbal gestures not matching the verbal message. Effective communication relies on both verbal and nonverbal forms of communication being conveyed clearly.

1. ORAL COMMUNICATION
LESSON 1

2. OBJECTIVES:
• DEFINE COMMUNICATION
EN11/12OC-IA-1
• DISCUSS THE NATURE AND PROCESS OF COMMUNICATION
EN11/12OC-IA-2
• EXPLAIN WHY THERE IS BREAKDOWN OF COMMUNICATION
• GAIN UNDERSTANDING WHY COMMUNICATION IS IMPORTANT
ASPECT OF HUMAN LIFE.

4. WHAT CAN YOU SAY ABOUT THE PICTURES?

5. The working definition of communication
calls attention to 4 essential points;
 That communication involves people;
 That understanding communication involves trying to understand
how people relate to each other.
 That communication involves shared meaning which suggest that in
order for people to communicate, they must agree on the definition
of terms or symbols they are using; and
 The communication involving symbols: words, sounds, letters,
numbers and words – can only represent or approximate the ideas
they are meant to communicate.

6. • The picture suggest that for an effective communication to the place
between two or more individuals present in any communication
event the sender sends ideas in verbal or non verbal form to a
receiver. On the other end the receiver upon receipt of the message
and decodes the message in order to provide the feedback.

7. COMMUNICATION BREAKDOWN
Activity

8. Communication Breakdown : Causes
• DECODING –
Cultural Background
Incongruence between the verbal language and the non verbal
gesture
Feedback, which completes the communication cycle (Verbal and
non-verbal)

9. •Clearly, both verbal and non-verbal
forms of communication are of
paramount importance for the message
to be received exactly as how the sender
intends it to be interpreted.

10. • The process of communication involves sharing not only of thoughts
and feelings verbally, in written or spoken mode, but also of their
non-verbal aspects.
• Communication is a process and is characterized by dynamism. It
reflects change and an active interface. How a conversation starts
may not be consistent with how it ends.

11. • WRITE THE WORD TRUE IF THE STATEMENT IS CORRECT AND FALSE IF
THE STATEMENT IS NOT.
1. People’s participation is not a requirement in the process of
communication.
2. Communication only involves spoken and written words.
3. Communication starts even before words are spoken and can last
long after the word stopped.
4. Communication may involve any process in which people share
information, ideas and feelings.
5. There are more than one level of communication