Oral communication is an essential component of business that allows for the exchange of verbal messages between parties. It is more immediate than written forms of communication and is a natural way for companies to interact with both internal and external stakeholders. Oral communication in business is used in various forms such as corporate communication, interviews, meetings, and conferences to share information, discuss topics, and create a favorable public perception of a company.

1. Oral Communication
• Interchange of verbal messages between sender and receiver
• More immediate than written communication
• More natural/informal

2. Oral communication in Business
• Communication is the most essential component in business
• Without oral communication, companies cannot interact with their
customers
• Internally, confusion will arise which result slow productivity/yield

3. Applications of O.C in business
• Used in different forms, such as
Corporate Communication
Interviews
Meetings
Conferences

4. Corporate communication
• A set of activities involved in managing all internal and external
communication
• Aimed at creating a favourable point of view among stakeholders on which
the company depends

5. Types of Corporate Communication
• Internal Communication
• Customer Services
• Technical Knowledge
• Communicating Ideas
• Efficiency and productivity

6. Interviews
• An interview is planned conversation
• Have a specific purpose
• Involving two or more people

7. Meeting
• Two or more people sit together to discuss one or more topics
• Meetings may be
Face to Face
Virtual

8. Conference
• A formal meeting of people with a shared interest
• Typically one that takes place over several days.
• Conferences may be
Face to face
Virtual ( Video Conference , Tele conference)