The Mobile Enterprise in Action: Managing Business Processes from Your Mobile Device

The Mobile Enterprise in Action
Managing business processes from your mobile device
Copyright © 2014, Oracle and/or its affiliates. All rights reserved. |
Steven Davelaar
Mobile A-Team
Oracle Corporation
@stevendavelaar

Agenda
Enterprise Mobility – Goals and Challenges
The Oracle Mobile Platform
The Mobile Enterprise In Action – “My City” Demo
Going Mobile – Some Practical Guidelines
1
2
3
4

Safe Harbor Statement
The following is intended to outline our general product direction. It is intended for
information purposes only, and may not be incorporated into any contract. It is not a
commitment to deliver any material, code, or functionality, and should not be relied upon
in making purchasing decisions. The development, release, and timing of any features or
functionality described for Oracle’s products remains at the sole discretion of Oracle.

“If you don't have a mobile strategy,
…you don't have a strategy
for growth”
Eric Schmidt, Google Executive Chairman

Your Logo
Mobile & Cloud Computing
Source: Forbes: Mobile Business Statistics For 2012
By 2015 mobile app development
projects will outnumber native PC
projects by a ratio of 4-to-1.
90% of CIO expect to deploy
more than 25 mobile apps in
2014.
Market for Cloud-based
Mobile Apps is expected to
grow by 88% from 2009 to
2014

Differentiate your business CLOUD
ON-PREMISE
PACKAGED
APPLICATIONS
CUSTOM APPLICATIONS
Create new experiences
Engage users
Extend what you have
Enterprise Mobility
What you want to achieve

Mobility Is A Significant Challenge for I.T.
Top Mobility
Challenges for CIOs
41%
31%
28%
Securing corporate
information
Integrating with
other systems
Supporting
multiple devices
CIO Insight: Top Challenges of Enterprise Mobility, 2012
Mobility is Expensive
McKinsey, 2012: Mobility Disruption: A CIO Perspective
41%
CIOs cited Mobility is expensive
& a critical challenge
Up to$250
per device/ annually
Includes cost of connectivity, infrastructure
and support
Bring Your Own Device (BYOD)
Practices in 2011
74%
74% Allow some sort of
BYOD usage.
Less than 10% “
FULLY AWARE” of
the devices
accessing their
network
10%
Forbes: Mobile Business Statistics For 2012

Enterprise Challenges in Mobile Development
Time spent
On
Integration
Current state of Mobility
2/3 of the time spent on mobility
projects is connecting to, and
securing back-end systems
Source: 2014 Triangle Research Survey

IT: Having a Hard Time Keeping Up
A solution - empower some business
users
Reduce the delay in answering
immediate user needs
IT can further enhance the app
9
Developers
Users

Re-Think Mobile
Develop cross platform multi channel
and multi device applications
Integrate data and services across the
Enterprise and Mobile devices
Secure information uniformly across all
layers of enterprise and mobile apps
Deploy Manage cloud and on-premises
for multi-channel delivery
Oracle Mobile Platform
Multi-Channel
NATIVE, WEB, HYBRID
ORACLE MMOOBBIILLEE PPLLAATTFFOORRMM
DEVELOP
INTEGRATE
SECURE
ON-PREMISE
PACKAGED
APPLICATIONS
CUSTOM
MANAGE
DEPLOY
APPLICATIONS CLOUD

Oracle Mobile Suite
Mobile
Development
Framework
Enterprise Adapters
Service Bus

Oracle Mobile Application Framework
Productivity boosting mobile development framework
• Build Once, Run on Multiple-Platforms
• Simpler UI development
• Java, JavaScript, and HTML5-based
application development
• Choice of development tools
• Offline-capable: SQLite with Encryption
• Full Access to Native Device Features
• Modular, Reusable Components

Business Logic Development
Access and Process Application Data
• Code logic with Java
• Lightweight JVM
• Native library on device

UI Implementation Options in Oracle MAF
• Component based page definition
– AMX Components
• Programmatic HTML5
– with any third-party HTML5 frameworks
• Remote URL
– Any server-side HTML

Extend and Expand
Add capabilities to the framework
• Cordova Plug-in Support
–Add functionality such as barcode scanning,
NFC, geo-fencing, etc.
–Cross platform
• Custom AMX Component Support
–Allows developer to add custom UI components
to the framework
• Declarative reusable Component Support

Built-in Security Features
• Authentication
• Access Control
• Encryption
• Oracle Mobile Security Suite Integration
– Containerization
– Multifactor login
– Oauth, Web-Form, Basic
– Single sign on
– Device access control

Oracle Service Bus
• Service virtualization for your apps and
services
• Non-intrusive
• No need to change existing system
architecture/implementation
• Connectors for Apps and Cloud
• Seamless REST/JSON Support
• Data Shaping
• Monitoring and SLA
Service Bus

OSB - Mobile Enablement
• Easily expose any service or
reference as REST
• Wizard to configure REST
interface
• Choice to use XML or JSON
• Map operations to existing
services bindings
• Auto-generation of test payloads
URLs
21
REST JSON Support

Map to existing business logic and define new interfaces
Declarative Development

Visual Development
• Define logic and transformations visually

Oracle Service Bus – Extensive Connectivity
Copyright © 2014, Oracle and/or its affiliates. All rights reserved. | 25

Enterprise in Action – “My City” Demo
Citizen App
Reporting
Incidents
Government Responder App
Managing incidents
Two roles: action officer, case worker

My City Demo – Main Software Components
• Oracle MAF used to build citizen and responder app
• Oracle Content server used to store incident reports
• Oracle BPM to manage incident process
• Oracle Service Bus to provide mobile-optimized API
• Oracle Access Manager Mobile and Social (OAMMS) for mobile-optimized
security API
• Oracle Access Manager for user authentication

Mobile Device
Mobile Application Framework (MAF)
Citizen
App
Responder App
REST-JSON
Oracle HTTP Server (OHS) Webgate
Oracle Access Manager
Mobile Social (OAMMS)
Oracle Access
Manager (OAM)
Oracle Service Bus (OSB)
Incident Tasks Closed Incidents Push Notifications
Business Process Manager
(BPM)
Oracle Content Server
Authentication / Create New User
REST-JSON
REST-JSON + SAML Header
SOAP + SAML Header
REST-JSON + Auth Token
B2C Demo
Architecture
HTTP mime type image
Incident photo
Google/Apple
Cloud
SOAP
Push notifications
REST-JSON
Geo Location
Google Geo
Services
REST-JSON
Oracle Unified
Directory (OUD)
SOAP + SAML Header

Demo:
Mobile “MyCity” Demo
Integrating MAF, OSB, BPM and Content Server
Oracle Confidential – Internal/Restricted/Highly Restricted 31

My City Demo - BPM Incident Tracking Process

My City Demo - BPM Worklist

My City Demo - OSB Overview

My City Demo - BPM Tasks Pipeline

Going Mobile – Some Practical Guidelines
• Mobile App Design
• Mobile API Design
• Mobile App Implementation
• Useful Resources

Mobile App Design - Guidelines
• Define a storyboard for the mobile app
– Carefully think about business benefits, and online versus offline usage scenarios
• Translate storyboard into detailed visual design and wireframes
– Do NOT copy existing web UI’s to tablet
– Graphical User Interface (GUI) versus Natural User Interface (NUI)
– Use Mobile UI design professionals if possible
• Oracle UX Group provides wealth of information
– Usableapps.oracle.com

Mobile API Design - Guidelines
• Use RESTful services with JSON payload
– Easy, flexible, performant, de facto standard
• The mobile developer should drive API design
– knows the supported form factors and which data is needed for which screen.
– knows the requirements for offline mode, and how mobile development tool set
supports and implements this.
– designs data caching strategies for performance optimizations
– decides which read and write actions can be performed in background thread not
impacting user-perceived performance.

Mobile API Design - Guidelines
• Use OSB to transform backend (SOAP) services to mobile API
– Do NOT consume SOAP services directly in mobile app: complex and slow
• Use mock-up API to enable parallel development
– Easy and fast with tools like MongoDB, Node.js, Express
• A-Team article series “Creating a Mobile-Optimized REST API Using Oracle
Service Bus”
– http://www.ateam-oracle.com/?cat=151

Mobile App Implementation – Some Tips
• Learn Oracle MAF through tutorials and free online training
– www.oracle.com/technetwork/developer-tools/maf/learnmore
• Use A-Team Mobile Persistence Accelerator
– Significant productivity booster (see next slide)
• Use appropriate tools to change UI at runtime to get pixel-perfect UI’s
– For IOS: www.ateam-oracle.com/?p=24927
– For Android: www.ateam-oracle.com/?p=25418
• Run in debug mode and step line by line through the code

A-Team Mobile Persistence Accelerator
• Lightweight persistence framework that works on top of Oracle MAF
• Declarative wizard-driven consumption of REST-JSON services
• OOTB Implementation of data caching and data syncing
• Free available as open source project, downloadable from GitHub.
– https://github.com/oracle/mobile-persistence/
• Provided “as-is”, no support, no updates from Oracle
• Ideas and features from this project will be included in the MAF product
over time.

Join the Oracle Mobile Community
• Twitter.com/OracleMobile
• Facebook.com/OracleMAF
• blogs.oracle.com/mobile
• Google + Oracle MAF community
• Oracle MAF discussion forum on OTN

Session Title Time/Location
Why You Need MBaaS (Mobile Backend as a Service) Mon 5:00
Next-Generation Application Development—The Mobile and Cloud
Effect
Building On-Device Mobile Applications for iOS Android Wed 09.00
Learn More at UKOUG
Tue 12:00
Oracle Confidential – Internal/Restricted/Highly Restricted 44

The Mobile Enterprise in Action: Managing Business Processes from Your Mobile Device

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