CRM++ in CTI frame work is a Call Center or Contact Center web-based solution based on Telephony Application Programming Interface (TAPI) framework. This Call Center Solution allows our clients to directly integrate telephone network into CRM On Demand and access it entirely through the familiar, browser-based interface. It can be seamlessly integrated with the most popular call center technologies including Cisco, Nortel, Avaya, Alcatel, Genesys, and On Demand Call Center vendors like Avaya On Demand and Pandora.
This document discusses trends, challenges, and solutions for mobile backhaul networks. It outlines the rapid bandwidth growth requirements for LTE, higher service demands including enterprise services and security, and increased O&M challenges. Huawei's LTEhaul 2.0 solution is presented as addressing these issues through features like proactive O&M, SDN virtualization, seamless multicast, and carrier-grade security. Specific technologies like eMBMS, small cell backhaul, Ethernet demarcation services, and IPSec solutions are also summarized.
How to configure cisco asa virtual firewallIT Tech
Virtual firewalls, also known as security contexts, allow a single Cisco ASA device to act as multiple independent firewalls. This document discusses how to configure multiple security contexts on a Cisco ASA. It describes allocating interfaces and resources to unique contexts for separate network segments or customers. The admin context manages the entire ASA device and is used to create other contexts. Features like routing and VPN are unavailable in multiple context mode.
High Accuracy Distance Measurement for Bluetooth Based on Phase RangingEalwan Lee
Recent updates as of Dec 2021
High Accuracy Distance Measurement feature renamed to Channel Sounding
--
Presented at TTA ICT Standard Forum/Expert Workshop (2019)
https://expert.tta.or.kr/not/noticeView.do?selectedId=342
[ Date & Time ] May 24, 2019 (11:40 am ~ 12:00 pm)
[ Place ] Gonjiam Resort, Opus2
Follow-up technical article
"Tone-based Measurement of Excess Group Delay in Programmable Gain Receiver Chains for RF Ranging"
https://lnkd.in/gDNAYJJ5
TTA Journal, vol. 183, pp. 78 - 81, May/June 2019
http://tta.or.kr/data/reporthosulist_view.jsp?kind_num=1&hosu=183
http://tta.or.kr/ebook/ecatalog.jsp?catimage=1&Dir=65&start=78
https://www.nl.go.kr/NL/search/printMarcPop.do?viewKey=731242459&viewType=AH7
https://www.slideshare.net/secret/eTBKGDmxmYPjlG
TTA ICT standard weekly, no. 933, Jul. 8, 2019
http://tta.or.kr/data/weekly_view.jsp?news_id=6221
http://weekly.tta.or.kr/weekly/files/20192505042551_weekly.pdf
A Practical Look At Lte Backhaul Capacity RequirementsWi-Fi 360
This document discusses the backhaul capacity requirements for LTE networks. It notes that average data consumption per user is over 10 GB per month in some markets. LTE sites require peak downlink capacities of 50-100 Mbps for 10 MHz networks and 100-200 Mbps for 20 MHz networks. Microwave backhaul can meet these needs through statistical multiplexing and bringing aggregation points closer to cell sites. Most major LTE operators in Europe rely on fiber backhaul where available but also utilize microwave, while North American operators use a mix of fiber and microwave backhaul.
This document discusses the implementation and optimization of dual polarization microwave links using XPIC technology. It covers:
- Using dual polarization antennas and XPIC to create two radio links through one path for increased capacity and hardware protection.
- The hardware configuration including two MMUs and RAUs integrated to a dual polarization antenna at each terminal.
- Procedures for alignment and configuration of the dual polarization links.
- Tests and optimization of cross polarization discrimination (XPD) to ensure adequate isolation between the two polarizations.
- Using ML Craft to test for interference by turning off the far end transmitter and checking for unexpected signal levels.
This presentation takes you through an automation Journey from self-healing to #Network #Slicing. It describes the need for orchestration and the service providers’ steps towards automation. It presents Verizon’s customer case of service life-cycle automation, including VNF on-boarding, service design, provisioning and closed loop assurance. Then it explores network slicing including the definition of blueprints and network slice life-cycle management. More information on Ericsson Dynamic orchestration - http;//www.ericsson.com/dynamic-orchestration
The document introduces the Baseband 6648, Ericsson's new baseband unit for 4G and 5G networks. It has the highest RAN compute capacity for installation in equipment racks or enclosures. Key features include support for 10,000 users in mixed 4G/5G mode with throughput of up to 15Gbps downlink and 3Gbps uplink. It will be available for purchase starting in Q1 2020.
Giải pháp mạng không dây thông minh Ruckus Wirelessstevendzo
The document discusses Ruckus Wireless, a company that develops "Smart Wi-Fi" technology. Some key points:
- Ruckus develops adaptive beamforming antenna technology that focuses Wi-Fi signals toward clients for better coverage and interference rejection.
- Their BeamFlex antennas allow signals to automatically steer around obstacles and avoid interfering with neighboring access points.
- This provides more reliable coverage over a larger area than traditional omni-directional antennas, reducing the number of access points needed.
This document discusses trends, challenges, and solutions for mobile backhaul networks. It outlines the rapid bandwidth growth requirements for LTE, higher service demands including enterprise services and security, and increased O&M challenges. Huawei's LTEhaul 2.0 solution is presented as addressing these issues through features like proactive O&M, SDN virtualization, seamless multicast, and carrier-grade security. Specific technologies like eMBMS, small cell backhaul, Ethernet demarcation services, and IPSec solutions are also summarized.
How to configure cisco asa virtual firewallIT Tech
Virtual firewalls, also known as security contexts, allow a single Cisco ASA device to act as multiple independent firewalls. This document discusses how to configure multiple security contexts on a Cisco ASA. It describes allocating interfaces and resources to unique contexts for separate network segments or customers. The admin context manages the entire ASA device and is used to create other contexts. Features like routing and VPN are unavailable in multiple context mode.
High Accuracy Distance Measurement for Bluetooth Based on Phase RangingEalwan Lee
Recent updates as of Dec 2021
High Accuracy Distance Measurement feature renamed to Channel Sounding
--
Presented at TTA ICT Standard Forum/Expert Workshop (2019)
https://expert.tta.or.kr/not/noticeView.do?selectedId=342
[ Date & Time ] May 24, 2019 (11:40 am ~ 12:00 pm)
[ Place ] Gonjiam Resort, Opus2
Follow-up technical article
"Tone-based Measurement of Excess Group Delay in Programmable Gain Receiver Chains for RF Ranging"
https://lnkd.in/gDNAYJJ5
TTA Journal, vol. 183, pp. 78 - 81, May/June 2019
http://tta.or.kr/data/reporthosulist_view.jsp?kind_num=1&hosu=183
http://tta.or.kr/ebook/ecatalog.jsp?catimage=1&Dir=65&start=78
https://www.nl.go.kr/NL/search/printMarcPop.do?viewKey=731242459&viewType=AH7
https://www.slideshare.net/secret/eTBKGDmxmYPjlG
TTA ICT standard weekly, no. 933, Jul. 8, 2019
http://tta.or.kr/data/weekly_view.jsp?news_id=6221
http://weekly.tta.or.kr/weekly/files/20192505042551_weekly.pdf
A Practical Look At Lte Backhaul Capacity RequirementsWi-Fi 360
This document discusses the backhaul capacity requirements for LTE networks. It notes that average data consumption per user is over 10 GB per month in some markets. LTE sites require peak downlink capacities of 50-100 Mbps for 10 MHz networks and 100-200 Mbps for 20 MHz networks. Microwave backhaul can meet these needs through statistical multiplexing and bringing aggregation points closer to cell sites. Most major LTE operators in Europe rely on fiber backhaul where available but also utilize microwave, while North American operators use a mix of fiber and microwave backhaul.
This document discusses the implementation and optimization of dual polarization microwave links using XPIC technology. It covers:
- Using dual polarization antennas and XPIC to create two radio links through one path for increased capacity and hardware protection.
- The hardware configuration including two MMUs and RAUs integrated to a dual polarization antenna at each terminal.
- Procedures for alignment and configuration of the dual polarization links.
- Tests and optimization of cross polarization discrimination (XPD) to ensure adequate isolation between the two polarizations.
- Using ML Craft to test for interference by turning off the far end transmitter and checking for unexpected signal levels.
This presentation takes you through an automation Journey from self-healing to #Network #Slicing. It describes the need for orchestration and the service providers’ steps towards automation. It presents Verizon’s customer case of service life-cycle automation, including VNF on-boarding, service design, provisioning and closed loop assurance. Then it explores network slicing including the definition of blueprints and network slice life-cycle management. More information on Ericsson Dynamic orchestration - http;//www.ericsson.com/dynamic-orchestration
The document introduces the Baseband 6648, Ericsson's new baseband unit for 4G and 5G networks. It has the highest RAN compute capacity for installation in equipment racks or enclosures. Key features include support for 10,000 users in mixed 4G/5G mode with throughput of up to 15Gbps downlink and 3Gbps uplink. It will be available for purchase starting in Q1 2020.
Giải pháp mạng không dây thông minh Ruckus Wirelessstevendzo
The document discusses Ruckus Wireless, a company that develops "Smart Wi-Fi" technology. Some key points:
- Ruckus develops adaptive beamforming antenna technology that focuses Wi-Fi signals toward clients for better coverage and interference rejection.
- Their BeamFlex antennas allow signals to automatically steer around obstacles and avoid interfering with neighboring access points.
- This provides more reliable coverage over a larger area than traditional omni-directional antennas, reducing the number of access points needed.
The Long Term Evolution (LTE) is the latest step in an advancing series of mobile telecommunications systems. In this paper, authors show interest on the security features and the cryptographic algorithms used to ensure confidentiality and integrity of the transmitted data. A closer look is taken upon EPS confidentiality and integrity algorithms. The authors also defined AKA, AS and NAS security and key derivations during normal Attach process and Handover also.
LTE Measurement: How to test a device
This course provides an overview with practical examples and exercises on how to test a LTE-capable device while performing standardized RF measurements such as power, signal quality, spectrum and receier sensitivity, and how to automate these measurements in a simple and cost-effective way. We will present testing of LTE handsets in terms of protocol signaling scenarios and handover to other radio technologies for interoperability. This course will demonstrate end-to-end (E2E), throughput and application testing using the Rohde & Schwarz R&S®CMW500 Wideband Radio Communication Tester. Examles of application tests are voice over LTE, (VoLTE) or Video over LTE.
The document provides an overview of LogRhythm's LRX appliance line for log management and security information and event management (SIEM). The LRX appliances provide scalable, flexible deployment options from a single appliance for small businesses to multi-tier enterprise configurations. The appliances include models for different size deployments and capacities. LogRhythm also offers expansion options like storage arrays and site log forwarders.
Mavenir: Monetizing RCS through Innovation on Cloud Native NetworkMavenir
A Rich Communication Services (RCS) market overview, how RCS is adding value to mobile networks, and the RCS evolution.
Presentation from Rakuten Showcase at Mobile World Congress 2019.
The document discusses working with BSC nodes in ENM and provides the following key points:
- BSC node configuration is done through managed objects (MOs) below the BscM object which have non-standard behavior for create, update, and delete operations.
- There are limitations when making changes to BscM MOs including only allowing 100 operations per command and only one user making changes at a time.
- Commands on BscM MOs can partially succeed, with some attributes or objects succeeding and others failing. It is important to review any failed operations carefully.
The document discusses key performance indicators (KPIs) for the E-UTRAN and EPC components of an LTE network, including accessibility, retainability, integrity, availability, and mobility metrics for E-UTRAN and accessibility, mobility, and utilization KPIs for EPC. It provides definitions and formulas for calculating various KPIs related to EPS attach success rate, dedicated bearer creation success rate, handover success rates, and other measures of network and service performance.
Apache Spark AI Use Case in Telco: Network Quality Analysis and Prediction wi...Databricks
In this talk, we will present how we analyze, predict, and visualize network quality data, as a spark AI use case in a telecommunications company. SK Telecom is the largest wireless telecommunications provider in South Korea with 300,000 cells and 27 million subscribers. These 300,000 cells generate data every 10 seconds, the total size of which is 60TB, 120 billion records per day.
In order to address previous problems of Spark based on HDFS, we have developed a new data store for SparkSQL consisting of Redis and RocksDB that allows us to distribute and store these data in real time and analyze it right away, We were not satisfied with being able to analyze network quality in real-time, we tried to predict network quality in near future in order to quickly detect and recover network device failures, by designing network signal pattern-aware DNN model and a new in-memory data pipeline from spark to tensorflow.
In addition, by integrating Apache Livy and MapboxGL to SparkSQL and our new store, we have built a geospatial visualization system that shows the current population and signal strength of 300,000 cells on the map in real time.
O documento descreve o que é IMS (IP Multimedia Subsystem), incluindo sua arquitetura baseada em IP para convergência de voz e dados em redes celulares. Detalha os principais elementos da arquitetura IMS como CSCF, HSS e protocolos como SIP. Explica também serviços suportados como PoC e mensagens instantâneas.
This document provides guidelines for optimizing accessibility in Ericsson networks. It discusses key performance indicators (KPIs) for measuring accessibility, including call setup success rate and overall service accessibility. It also analyzes factors that can affect accessibility, such as admission control, processor load, and issues after call admission like congestion. Annexes describe user equipment idle mode procedures and call establishment procedures in detail.
The document provides guidance on handling speech quality issues in UMTS networks. It classifies speech quality problems as either Mean Opinion Score (MOS) issues or perceptual issues, and outlines prescribed actions and related cases for each type. For MOS problems, it describes 11 actions to check factors like testing methods, equipment versions, parameters, coding/decoding, and handovers. For perceptual issues like silence and noise, it lists 6 actions including processing cases. The document also details deliverables for reporting speech quality problems.
All components of the 5G platform is in place, we are making our system truly end-to-end with the new products we are introducing. With two new 5G Radios, AIR 6488 and AIR 5121 that, together with the AIR 6468, launched 2016, give us a complete portfolio of 5G radios for Massive MIMO with new mid-band and high-band versions.
This document provides an overview of GSM MSC/MSC-S R12 configuration. It discusses network architecture models including vertically and horizontally integrated networks. It describes the different network layers and nodes in GSM and WCDMA systems. These include the base station system, core network nodes like the MSC and SGSN. It also covers signaling protocols used in the core network like SS7, SIGTRAN, BICC and H.248. The document provides information on identities used in GSM and WCDMA networks like IMSI, MSISDN. It discusses addressing of switching system entities using global and mobile global titles. Finally, it introduces concepts related to MSC servers and media gateways.
Description and comparison of 3G, 4G and 5G Core Networks. You can find my detailed report in https://medium.com/@sarpkoksal/core-network-evolution-3g-vs-4g-vs-5g-7738267503c7
The document describes the components and configuration of Ericsson's MINI-LINK TN radio access network system. It includes magazines that house plug-in modules, power filter units, fans, node processors, line termination units, Ethernet termination units, and modem units. The magazines come in various sizes to support different node types and capacities, and allow redundant power and modular plug-in modules.
This document discusses beamforming and the eight transmission modes in LTE Release 9. It begins with introductions to MIMO technology and beamforming basics. It then explains the eight transmission modes, including single transmit antenna mode, transmit diversity, open and closed loop spatial multiplexing, multi-user MIMO, and two beamforming modes that use UE-specific reference signals. Key aspects of LTE such as physical channels and the reference signal structure are also summarized.
What is PCRF? – Detailed PCRF architecture and functioningMahindra Comviva
PCRF- Policy and Charging Rules Function- is a dedicated policy controller equipment standardized in 3GPP, enabling policy function for charging & bandwidth on the multimedia networks. Smart Policy Control function combines network and customer intelligence to launch tailored service offerings for business and residential customers.
Read more: http://www.mahindracomviva.com/products/internet-broadband-solutions/smart-policy-control-suite.htm
The document describes power control configuration and mechanisms in UMTS networks. It discusses power control models and parameters. Open-loop power control sets initial uplink and downlink transmit power levels. For uplink on PRACH, the UE calculates initial preamble power based on measured CPICH_RSCP and parameters in system information blocks including CPICH transmit power, UL interference level, and a constant value. Power is then ramped for preamble retransmissions and set for the message part.
What is 5G NR all about? Check out this presentation to see all the key design components of this new unifying air interface for the next decade and beyond.
CRM++ Computer Telephony Integration for Oracle Cloud Solution CRMIT
CRM++ Computer Telephony Integration framework offers a direct access to extended telephony functions that enable a comprehensive call center or contact center solution. Based on a Telephony Application Programming Interface (TAPI) framework the CTI directly integrates various telephony solutions with Oracle RightNow Cloud Service Platform
CRM++ CTI framework provides unifying access to contact center functionalities including both Inbound (screen pop-up) and Click-to-Dial (outbound integration) functions. Inbound integration enables display relevant information about the caller (360° customer view) to the agent as they answer the phone - name, address, outstanding orders or cases. The Click-to-Dial (outbound call) feature helps one-click phone calling functions, capture the call notes, resolution type and call reasons with built-in Call Wrap Up feature.
The document describes the Avaya CTI Connector for Salesforce, a browser-based application that integrates an Avaya phone system with the Salesforce CRM. It allows users to view caller profiles, click to dial numbers, see call logs, and control calls directly within Salesforce without additional desktop software. The application is compatible with various Avaya contact center platforms and the Salesforce console. It is powered by Salesforce Open CTI.
The Long Term Evolution (LTE) is the latest step in an advancing series of mobile telecommunications systems. In this paper, authors show interest on the security features and the cryptographic algorithms used to ensure confidentiality and integrity of the transmitted data. A closer look is taken upon EPS confidentiality and integrity algorithms. The authors also defined AKA, AS and NAS security and key derivations during normal Attach process and Handover also.
LTE Measurement: How to test a device
This course provides an overview with practical examples and exercises on how to test a LTE-capable device while performing standardized RF measurements such as power, signal quality, spectrum and receier sensitivity, and how to automate these measurements in a simple and cost-effective way. We will present testing of LTE handsets in terms of protocol signaling scenarios and handover to other radio technologies for interoperability. This course will demonstrate end-to-end (E2E), throughput and application testing using the Rohde & Schwarz R&S®CMW500 Wideband Radio Communication Tester. Examles of application tests are voice over LTE, (VoLTE) or Video over LTE.
The document provides an overview of LogRhythm's LRX appliance line for log management and security information and event management (SIEM). The LRX appliances provide scalable, flexible deployment options from a single appliance for small businesses to multi-tier enterprise configurations. The appliances include models for different size deployments and capacities. LogRhythm also offers expansion options like storage arrays and site log forwarders.
Mavenir: Monetizing RCS through Innovation on Cloud Native NetworkMavenir
A Rich Communication Services (RCS) market overview, how RCS is adding value to mobile networks, and the RCS evolution.
Presentation from Rakuten Showcase at Mobile World Congress 2019.
The document discusses working with BSC nodes in ENM and provides the following key points:
- BSC node configuration is done through managed objects (MOs) below the BscM object which have non-standard behavior for create, update, and delete operations.
- There are limitations when making changes to BscM MOs including only allowing 100 operations per command and only one user making changes at a time.
- Commands on BscM MOs can partially succeed, with some attributes or objects succeeding and others failing. It is important to review any failed operations carefully.
The document discusses key performance indicators (KPIs) for the E-UTRAN and EPC components of an LTE network, including accessibility, retainability, integrity, availability, and mobility metrics for E-UTRAN and accessibility, mobility, and utilization KPIs for EPC. It provides definitions and formulas for calculating various KPIs related to EPS attach success rate, dedicated bearer creation success rate, handover success rates, and other measures of network and service performance.
Apache Spark AI Use Case in Telco: Network Quality Analysis and Prediction wi...Databricks
In this talk, we will present how we analyze, predict, and visualize network quality data, as a spark AI use case in a telecommunications company. SK Telecom is the largest wireless telecommunications provider in South Korea with 300,000 cells and 27 million subscribers. These 300,000 cells generate data every 10 seconds, the total size of which is 60TB, 120 billion records per day.
In order to address previous problems of Spark based on HDFS, we have developed a new data store for SparkSQL consisting of Redis and RocksDB that allows us to distribute and store these data in real time and analyze it right away, We were not satisfied with being able to analyze network quality in real-time, we tried to predict network quality in near future in order to quickly detect and recover network device failures, by designing network signal pattern-aware DNN model and a new in-memory data pipeline from spark to tensorflow.
In addition, by integrating Apache Livy and MapboxGL to SparkSQL and our new store, we have built a geospatial visualization system that shows the current population and signal strength of 300,000 cells on the map in real time.
O documento descreve o que é IMS (IP Multimedia Subsystem), incluindo sua arquitetura baseada em IP para convergência de voz e dados em redes celulares. Detalha os principais elementos da arquitetura IMS como CSCF, HSS e protocolos como SIP. Explica também serviços suportados como PoC e mensagens instantâneas.
This document provides guidelines for optimizing accessibility in Ericsson networks. It discusses key performance indicators (KPIs) for measuring accessibility, including call setup success rate and overall service accessibility. It also analyzes factors that can affect accessibility, such as admission control, processor load, and issues after call admission like congestion. Annexes describe user equipment idle mode procedures and call establishment procedures in detail.
The document provides guidance on handling speech quality issues in UMTS networks. It classifies speech quality problems as either Mean Opinion Score (MOS) issues or perceptual issues, and outlines prescribed actions and related cases for each type. For MOS problems, it describes 11 actions to check factors like testing methods, equipment versions, parameters, coding/decoding, and handovers. For perceptual issues like silence and noise, it lists 6 actions including processing cases. The document also details deliverables for reporting speech quality problems.
All components of the 5G platform is in place, we are making our system truly end-to-end with the new products we are introducing. With two new 5G Radios, AIR 6488 and AIR 5121 that, together with the AIR 6468, launched 2016, give us a complete portfolio of 5G radios for Massive MIMO with new mid-band and high-band versions.
This document provides an overview of GSM MSC/MSC-S R12 configuration. It discusses network architecture models including vertically and horizontally integrated networks. It describes the different network layers and nodes in GSM and WCDMA systems. These include the base station system, core network nodes like the MSC and SGSN. It also covers signaling protocols used in the core network like SS7, SIGTRAN, BICC and H.248. The document provides information on identities used in GSM and WCDMA networks like IMSI, MSISDN. It discusses addressing of switching system entities using global and mobile global titles. Finally, it introduces concepts related to MSC servers and media gateways.
Description and comparison of 3G, 4G and 5G Core Networks. You can find my detailed report in https://medium.com/@sarpkoksal/core-network-evolution-3g-vs-4g-vs-5g-7738267503c7
The document describes the components and configuration of Ericsson's MINI-LINK TN radio access network system. It includes magazines that house plug-in modules, power filter units, fans, node processors, line termination units, Ethernet termination units, and modem units. The magazines come in various sizes to support different node types and capacities, and allow redundant power and modular plug-in modules.
This document discusses beamforming and the eight transmission modes in LTE Release 9. It begins with introductions to MIMO technology and beamforming basics. It then explains the eight transmission modes, including single transmit antenna mode, transmit diversity, open and closed loop spatial multiplexing, multi-user MIMO, and two beamforming modes that use UE-specific reference signals. Key aspects of LTE such as physical channels and the reference signal structure are also summarized.
What is PCRF? – Detailed PCRF architecture and functioningMahindra Comviva
PCRF- Policy and Charging Rules Function- is a dedicated policy controller equipment standardized in 3GPP, enabling policy function for charging & bandwidth on the multimedia networks. Smart Policy Control function combines network and customer intelligence to launch tailored service offerings for business and residential customers.
Read more: http://www.mahindracomviva.com/products/internet-broadband-solutions/smart-policy-control-suite.htm
The document describes power control configuration and mechanisms in UMTS networks. It discusses power control models and parameters. Open-loop power control sets initial uplink and downlink transmit power levels. For uplink on PRACH, the UE calculates initial preamble power based on measured CPICH_RSCP and parameters in system information blocks including CPICH transmit power, UL interference level, and a constant value. Power is then ramped for preamble retransmissions and set for the message part.
What is 5G NR all about? Check out this presentation to see all the key design components of this new unifying air interface for the next decade and beyond.
CRM++ Computer Telephony Integration for Oracle Cloud Solution CRMIT
CRM++ Computer Telephony Integration framework offers a direct access to extended telephony functions that enable a comprehensive call center or contact center solution. Based on a Telephony Application Programming Interface (TAPI) framework the CTI directly integrates various telephony solutions with Oracle RightNow Cloud Service Platform
CRM++ CTI framework provides unifying access to contact center functionalities including both Inbound (screen pop-up) and Click-to-Dial (outbound integration) functions. Inbound integration enables display relevant information about the caller (360° customer view) to the agent as they answer the phone - name, address, outstanding orders or cases. The Click-to-Dial (outbound call) feature helps one-click phone calling functions, capture the call notes, resolution type and call reasons with built-in Call Wrap Up feature.
The document describes the Avaya CTI Connector for Salesforce, a browser-based application that integrates an Avaya phone system with the Salesforce CRM. It allows users to view caller profiles, click to dial numbers, see call logs, and control calls directly within Salesforce without additional desktop software. The application is compatible with various Avaya contact center platforms and the Salesforce console. It is powered by Salesforce Open CTI.
The document discusses SMECO's customer care and billing system replacement project. It provides an overview of SMECO utilities and its growth, challenges with its existing system. It describes Wipro as the strategic partner selected to implement the Oracle Utilities customer information system. The project strategy involved establishing governance, selecting best vendors through a rigorous process, and focusing on integration and change management.
Quickbooks Integration with Salesforce - Tips from Certified ConsultantsAjeet Singh
The document discusses integrating QuickBooks with Salesforce. There are two main ways to integrate them - using an app like Intuit or Avankia, or custom integration using Intuit's SDK. When integrating, considerations include which versions are being integrated, goals of the integration, update frequency, triggers, user permissions, Salesforce edition, and whether the workflows match between the two systems.
Oracle provides CRM analytics capabilities including a global single-instance CRM implementation with consolidated data and standardized integration. The document outlines Oracle's BI strategy of leveraging existing ERP and CRM assets with a single-instance approach for analytics. It describes the large-scale BI deployment at Oracle with standardized reporting across applications and datasets.
This presentation discusses the different CPU architectures used in Android devices, including ARM, Intel, and MIPS. ARM is the most popular and uses energy-efficient RISC designs. Popular ARM vendors are Qualcomm, Texas Instruments, Nvidia, and Samsung, who integrate ARM cores into system-on-chip (SoC) designs. Intel produces x86 processors for Android via the Atom platform. MIPS is another RISC architecture used in some devices. The presentation explores the processor designs and vendors that power popular Android smartphones and tablets.
CRMIT is a pioneer in SaaS-based customer experience solutions and Oracle Cloud technologies with over 800 person-years of experience. They have over 200 certified consultants, 175 successful CRM deployments across 20 countries, and 3000+ users of their CRM++ applications for accelerated deployments. CRMIT provides SaaS-based solutions including Oracle Fusion CRM, Oracle RightNow, and their own CRM++ applications to industries such as manufacturing, telecom, healthcare, high tech, and more.
The document provides a high-level overview of a customer relationship management (CRM) system architecture. It includes various CRM modules such as marketing, loyalty programs, sales force automation, call centers, field service, order management, and self-service eBilling. It also shows how these modules relate and integrate with each other through a centralized CRM platform. The diagram aims to illustrate the key components and functions of a CRM system and how they work together.
ATLaaS - Your Cloud Delivery platform - overview - gen 2012ATLaaS
ATLaaS is an innovative Cloud Platform with CRM, Contact Center, ERP and BI- applications pre-integrated in the cloud, embedded in a Global Telephone & Data Connectivity Network
The document discusses CRM evolution, components, applications, and programs. It provides an overview of how CRM has evolved over time from sales force automation to integrated customer-centric solutions. The key components of CRM include marketing, sales, customer service, and analytics. Basic CRM application features are listed for sales force automation, marketing automation, partner management, service management, and the customer hub. The document also discusses the CRM ecosystem, including operational, collaborative and analytical CRM, and how CRM aims to provide a single, authenticated view of the customer across touchpoints.
This document provides an overview of a roundtable discussion on unified communications. The discussion covered topics such as UC feature overview, enterprise voice integration with standalone systems or legacy PBXs using SIP, session border controllers and gateways, endpoint options, deployment planning, and a demo of the envisioning center UC capabilities. Cost savings and environmental benefits of UC through reduced travel, real estate needs, and energy usage were also mentioned.
The document discusses Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM) systems. It states that while ERP focuses on automating back-office functions to improve organizational efficiency, CRM aims to provide effectiveness through reducing costs, identifying markets, and improving customer satisfaction. The two systems are complementary, with CRM focusing on front-office customer-facing processes and ERP providing resources and operations. Integrating CRM and ERP allows companies to provide faster customer service through an enabled network.
Features best practices and resources for designing and deploying contact management solutions. If you like this deck and want to see a live event, go to www.quilogy.com/events.
The document discusses customer relationship management (CRM) integration and data quality issues. It describes different paths for CRM integration, including data and process integration. Data integration involves extracting and loading customer data from various sources into the CRM system. Process integration links CRM processes to backend systems. The document emphasizes that getting customer data right is critical for effective CRM and business processes. Low quality customer data costs businesses billions annually.
The document discusses Salesforce.com, the leading provider of customer relationship management (CRM) software delivered as a service. It provides information on Salesforce's history and success, how it overcome key challenges of competitors and expansion, and how features like the App Exchange allow third-party developers to create add-ons for its platform. The document also outlines some of the advantages and disadvantages of Salesforce's software-as-a-service model compared to traditional on-premise CRM software.
The document discusses an automotive CRM solution called Consueto that aims to close the loop between CRM and dealer management systems. It describes Consueto's focus on automotive OEMs, dealers, and other entities. The solution is built on Microsoft Dynamics CRM and aims to improve customer relationship management through data-driven communications and understanding customer value. It outlines features for marketing management, sales processes, customer self-service, and integrating social networking data.
CRMIT Solutions | Global Salesforce Consulting PartnersMarketing Team
Leaders in digitally transforming businesses with Customer 360++ initiatives including field service management and cognitive intelligence to enable Customer Success. CRMIT Solutions has successfully completed 1000+ Customer Experience engagements including mobility, visualization, and analytics involving customer data engagement, enrichment, and predictive intelligence. With over 100+ Salesforce consultants and 200+ customers across 30+ countries, CRMIT offers a range of CRM++ applications for accelerated deployments including various rapid implementation & migration utilities.
Sentri's Microsoft dynamics CRM presentationSentri
The document discusses Microsoft Dynamics CRM 2011 and how it enables productivity through integrated business technology. It highlights key capabilities of Dynamics CRM 2011 like the sales conversation features that help improve sales efficiency and effectiveness through familiar Outlook-like experiences, real-time filtering and conditional formatting for instant lead scoring, Excel export/import for improved data quality, and team ownership for better team selling. The document also discusses the extended CRM conversation and how Dynamics CRM leverages the flexible xRM framework to track additional relationships and assets.
This document provides an overview of the SOMO CRM system. SOMO CRM is a social mobile customer relationship management platform that integrates marketing automation, salesforce automation, supply chain management, customer fulfillment and support, and social media integration. It allows organizations to streamline processes from lead generation to fulfillment. Key features include campaign management, lead management, sales pipeline management, and inventory management.
The Most Important Online CRM and Social CRM Apps - InfographicGetApp
This infographic locates some of the most important solutions in CRM and Social CRM on a map and uses publicly available information to explain how they vary in terms of company size, popularity, social media presence, ease of integration, trust factors and mobile applications availability.
The Sage CRM Solutions 2010 Strategy aims to:
1) Build on Sage's customer base, distribution channels, and product brands.
2) Differentiate the Sage CRM Solutions family in the global marketplace.
3) Create strategic synergies among Sage's existing CRM, ERP, and vertical products.
4) Deliver near-term customer benefits starting in 2008.
Sentri is an expert in Microsoft technologies like SharePoint, Dynamics CRM, and Office 365. They offer strategic consulting, implementation, and managed services. Sentri has won multiple Microsoft Partner of the Year awards for their work. They provide solutions across infrastructure, security, collaboration, and cloud computing using Microsoft platforms.
Vendor Landscape: CRM Suites for SmallEnterprises
Adopt a dedicated Customer Relationship Management (CRM) suite for
integrated automation of sales, marketing, and service processes. Be sure
you don’t cut corners when it comes to social media, it’s today’s true market
differentiator.
A brief presentation on CRM. Speaks about the available CRM options, what to consider when buying CRM, CRM evaluation checklist, Benefits of CRM, Drivers of CRM.
Similar to Oracle CRM On Demand - Computer Telephony Integration for Avaya (20)
Unleash the motivational power of incentive compensation.
CRMIT Solutions provides a complete set of services, from transition through go live, to post go-live. This also includes modelling, design, administration and analysis of incentive compensation programs ranging from hundreds to thousands of direct or indirect sales professionals.
This document discusses the importance of utilizing customer relationship management (CRM) data effectively. It notes that CRM data is often outdated, containing duplicate, incorrect, or missing data. This can limit marketing automation and improper adoption of CRM systems. The document proposes several services from CRMIT to address these issues, including data assessment, deduplication, enrichment, segmentation, and campaign management. These services aim to clean, normalize, and enrich customer records in order to maximize campaign performance and deliverability.
Mobile CRM on the palm of your hand:
Stay connected at the speed of business with Mobile CRM. Mobilize your field salesforce with real time customer information anywhere, anytime and on any device
The absence of support program greatly restricts access to technical assistance and challenges with upgrading, updating and implementing new software releases. So create a more powerful CX environment with the ASAP [Annual Support & Advocacy Program] tailored to maintain and maximize the performance of all your complex CRM for a world class customer service
CRM Health Check program provides a reasonable assessment of your CRM investment and plans. The CRM Health Check Report includes a set of practical & inexpensive recommendations to implement out-of-box features
CRMIT Solutions Fixed Scope Offering for Oracle Sales CloudCRMIT
The Oracle Sales Cloud Fixed Scope Offering (FSO) from CRMIT Solutions is specifically designed by incorporating leading practices to provide a fast track implementation and get clients up & running on Oracle Sales Cloud quickly, reliably with minimum-risk and maximum-ROI.
CRMIT Solutions' Fixed Scope Offering for Fast Track Implementation of Oracl...CRMIT
CRMIT Solutions is offering a fixed scope implementation of Oracle Service Cloud to provide customer service capabilities. The offering includes configuration of knowledge base articles, incident management, email management, and a customer portal. CRMIT will implement the solution within 5 weeks using a proven methodology, tools, and experienced consultants. The implementation is limited to the specified scope and any additional customization would require a change order.
Independent software testing and validation services for Oracle CRM SolutionsCRMIT
CRMIT Solutions’ Testing Centre of Excellence (T-CoE) is dedicated exclusively for providing stringent Independent Software Testing Services which is aimed at ensuring, enhancing and enriching end user experience.
Our high level of competency and extensive experience in focused domains in testing large scale applications has placed us in a commanding position in the independent software testing & certification eco-space.
Our testing methodology that is aligned to multiple development methodologies including Iterative / Agile development coupled with constant refinement of processes by incorporating inputs from our consultants, who understand the nuances of customers’ requirements from a quality, timelines & budget perspectives has put us in a client partnering position, when it comes to end user satisfaction.
Migrating to Oracle RightNow Customer Portal Framework Version 3.0 offers Oracle Service Cloud customers the control and flexibility to decide what features to adopt and when to adopt them. You're never forced to migrate your customer portal, even when your organization upgrades to a new Oracle RightNow CX release.
CRM++ Social Integration for Oracle Cloud SolutionCRMIT
CRMIT’s Social CRM enables you to collaborate effectively with others, outside the line of formal authority, to accomplish organizational goals and to resolve problems. Using Social CRM, you can follow people, post status updates, respond, share & manage groups or even post files/links – all with a CRM focus. Social CRM is strategically positioned to handle customer engagements and interactions with transactions being a by product.
CRMIT’s Social CRM is a SaaS based On Demand solution for Oracle® CRM On Demand. With an effective Web 2.0 technology, it improves collaboration between your CRM users. It changes the face of traditional and transactional CRM, and makes it an information sharing platform which is fun to use, while improving the organization’s productivity.
Social CRM is available in multiple deployment models to support the current industry requirements. As per your requirements, you can opt to keep it as an On Premise (Installed) application within your firewall, or deploy it in a cloud (Amazon Web Services, Google App Engine etc.,), or let CRMIT host it for you.
CRM++ Email Integration for Oracle Cloud SolutionsCRMIT
CRM++ Email Workbench provides a comprehensive solution to manage, capture, collate, respond and distribute important customer email activity all within the CRM system. Every update, development and opportunity is immediately shared with appropriate team members, without you having to remember to copy or forward.
The CRM++ Email Workbench also eliminates the switching between email programs and CRM modules, which always has been a challenge. The seamless automation of service requests and one-stop email communication aids better visibility and accessibility to all customer information and emails within the system.
Generate 25% more conversions with Configure Price Quote Solutions
CRM++ Quote Management is a SaaS based application that acts as a one stop shop to seamlessly generate a quote to any opportunity. It gives an organization the ability to quickly create Price Quotes and link those Quotes to Accounts, Contacts, or Opportunities. These Price Quotes are intended to allow sales representatives to easily and efficiently provide customers with Quick Quotes for pricing and availability
The CX Webinar " Creating Meaningful Customer Experience with Unified CS Solution" was organized by CRMIT Solution in association with Oracle on December 3, 2013.
This Webinar which had the major participation from US region was delivered by Duane Nelson, Customer Experience Strategist, Oracle.
Typically, most business have silo systems stitched in whole or pieces. This webinar was to showcase a Unified Solution covering multi channel approach to extend a meaningful customer experience
Oracle Accelerated Solutions for Hi-tech IndustryCRMIT
Oracle Cloud Solutions provides integrated solutions tailored for the high-tech industry to help companies increase sales, build relationships, and reduce costs in challenging markets. The enterprise platform offers reliable cloud services with security, performance, and flexibility. It combines CRM, commerce, and industry applications to optimize sales, marketing, supply chains, and customer support through rapid deployment of technical and business resources.
On September 11, 2013 CRMIT conducted a webinar on the topic "Social Media Success with Oracle SRM Monitoring Analytics" for an audience in Australia.
Speaker: Naga Chokkanthan, Co-Founder & Sr. Director - Innovations CRMIT Solutions gave an overview on learning to monitor and analyze what customers (and prospects) are talking about your brand, products in Social Media.
Webinar Agenda:
• Introduction to Social Relationship Management
• What is ZMOT (Zero Moment Of Truth)
• ZMOT & Social Media
• Social Monitoring
• Social Analytics "What to analyze"
• Oracle SRM Suite "Product Overview"
• Oracle Social Monitoring Cloud Service "Engagement and Monitoring Cloud Service"
• Oracle Social Analytics Cloud Service
• Next Steps: Social CRM Maturity ladder
Also, please find below following extracts from the webinar
Webinar Video: https://www.youtube.com/watch?v=AqB4_4JKp00
Presentation: https://www.slideshare.net/CrmitCorp/zero-to-zmot-webinar/
For further information, visit our website at www.crmit.com. You can also email us at marketing@crmit.com
Zero to ZMOT webinar: Social Media Success with SRM Monitoring and AnalyticsCRMIT
On September 11, 2013 CRMIT conducted a webinar on the topic "Social Media Success with Oracle SRM Monitoring Analytics" for an audience in Australia.
Speaker: Naga Chokkanthan, Co-Founder & Sr. Director - Innovations CRMIT Solutions gave an overview on learning to monitor and analyze what customers (and prospects) are talking about your brand, products in Social Media.
Webinar Agenda:
• Introduction to Social Relationship Management
• What is ZMOT (Zero Moment Of Truth)
• ZMOT & Social Media
• Social Monitoring
• Social Analytics "What to analyze"
• Oracle SRM Suite "Product Overview"
• Oracle Social Monitoring Cloud Service "Engagement and Monitoring Cloud Service"
• Oracle Social Analytics Cloud Service
• Next Steps: Social CRM Maturity ladder
Also, please find below following extracts from the webinar
Webinar Video: https://www.youtube.com/watch?v=AqB4_4JKp00
Ebook - From Zero to ZMOT : http://www.slideshare.net/CrmitCorp/ebook-zero-to-zmot-webinar
For further information, visit our website at www.crmit.com. You can also email us at marketing@crmit.com
The document discusses the benefits of exercise for mental health. Regular physical activity can help reduce anxiety and depression and improve mood and cognitive function. Exercise causes chemical changes in the brain that may help protect against mental illness and improve symptoms.
Your CRM data is a perishable asset when left on its own, it’s value will diminish unless you look after it well. Improve data quality to boost your marketing ROI. Cleanse, update and validate your CRM databases to fill in missing information. Ensure all of your data is accurate and consistent regardless of the data source to establish more meaningful customers’ interactions. Explore CRMIT's Data Management Services
RM++ Computer Telephony Integration provides a comprehensive call center or contact center solution, based on Telephony Application Programming Interface (TAPI) framework. Using this framework,
you can directly integrate your telephone network with Oracle® Fusion CRM.
The document provides an overview of Adobe EchoSign integration with Oracle Cloud CRM. The integration allows users to create, review, send, sign and track contracts entirely within Oracle Cloud CRM. Key features include sending documents for signature directly from Oracle CRM objects and getting real-time visibility into agreements. Business benefits are reducing sales cycles, increasing productivity, delivering a better user experience, and improving revenue by getting contracts signed faster.
In the rapidly evolving landscape of technologies, XML continues to play a vital role in structuring, storing, and transporting data across diverse systems. The recent advancements in artificial intelligence (AI) present new methodologies for enhancing XML development workflows, introducing efficiency, automation, and intelligent capabilities. This presentation will outline the scope and perspective of utilizing AI in XML development. The potential benefits and the possible pitfalls will be highlighted, providing a balanced view of the subject.
We will explore the capabilities of AI in understanding XML markup languages and autonomously creating structured XML content. Additionally, we will examine the capacity of AI to enrich plain text with appropriate XML markup. Practical examples and methodological guidelines will be provided to elucidate how AI can be effectively prompted to interpret and generate accurate XML markup.
Further emphasis will be placed on the role of AI in developing XSLT, or schemas such as XSD and Schematron. We will address the techniques and strategies adopted to create prompts for generating code, explaining code, or refactoring the code, and the results achieved.
The discussion will extend to how AI can be used to transform XML content. In particular, the focus will be on the use of AI XPath extension functions in XSLT, Schematron, Schematron Quick Fixes, or for XML content refactoring.
The presentation aims to deliver a comprehensive overview of AI usage in XML development, providing attendees with the necessary knowledge to make informed decisions. Whether you’re at the early stages of adopting AI or considering integrating it in advanced XML development, this presentation will cover all levels of expertise.
By highlighting the potential advantages and challenges of integrating AI with XML development tools and languages, the presentation seeks to inspire thoughtful conversation around the future of XML development. We’ll not only delve into the technical aspects of AI-powered XML development but also discuss practical implications and possible future directions.
Threats to mobile devices are more prevalent and increasing in scope and complexity. Users of mobile devices desire to take full advantage of the features
available on those devices, but many of the features provide convenience and capability but sacrifice security. This best practices guide outlines steps the users can take to better protect personal devices and information.
GraphRAG for Life Science to increase LLM accuracyTomaz Bratanic
GraphRAG for life science domain, where you retriever information from biomedical knowledge graphs using LLMs to increase the accuracy and performance of generated answers
UiPath Test Automation using UiPath Test Suite series, part 6DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 6. In this session, we will cover Test Automation with generative AI and Open AI.
UiPath Test Automation with generative AI and Open AI webinar offers an in-depth exploration of leveraging cutting-edge technologies for test automation within the UiPath platform. Attendees will delve into the integration of generative AI, a test automation solution, with Open AI advanced natural language processing capabilities.
Throughout the session, participants will discover how this synergy empowers testers to automate repetitive tasks, enhance testing accuracy, and expedite the software testing life cycle. Topics covered include the seamless integration process, practical use cases, and the benefits of harnessing AI-driven automation for UiPath testing initiatives. By attending this webinar, testers, and automation professionals can gain valuable insights into harnessing the power of AI to optimize their test automation workflows within the UiPath ecosystem, ultimately driving efficiency and quality in software development processes.
What will you get from this session?
1. Insights into integrating generative AI.
2. Understanding how this integration enhances test automation within the UiPath platform
3. Practical demonstrations
4. Exploration of real-world use cases illustrating the benefits of AI-driven test automation for UiPath
Topics covered:
What is generative AI
Test Automation with generative AI and Open AI.
UiPath integration with generative AI
Speaker:
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
Climate Impact of Software Testing at Nordic Testing DaysKari Kakkonen
My slides at Nordic Testing Days 6.6.2024
Climate impact / sustainability of software testing discussed on the talk. ICT and testing must carry their part of global responsibility to help with the climat warming. We can minimize the carbon footprint but we can also have a carbon handprint, a positive impact on the climate. Quality characteristics can be added with sustainability, and then measured continuously. Test environments can be used less, and in smaller scale and on demand. Test techniques can be used in optimizing or minimizing number of tests. Test automation can be used to speed up testing.
OpenID AuthZEN Interop Read Out - AuthorizationDavid Brossard
During Identiverse 2024 and EIC 2024, members of the OpenID AuthZEN WG got together and demoed their authorization endpoints conforming to the AuthZEN API
In his public lecture, Christian Timmerer provides insights into the fascinating history of video streaming, starting from its humble beginnings before YouTube to the groundbreaking technologies that now dominate platforms like Netflix and ORF ON. Timmerer also presents provocative contributions of his own that have significantly influenced the industry. He concludes by looking at future challenges and invites the audience to join in a discussion.
Have you ever been confused by the myriad of choices offered by AWS for hosting a website or an API?
Lambda, Elastic Beanstalk, Lightsail, Amplify, S3 (and more!) can each host websites + APIs. But which one should we choose?
Which one is cheapest? Which one is fastest? Which one will scale to meet our needs?
Join me in this session as we dive into each AWS hosting service to determine which one is best for your scenario and explain why!
Fueling AI with Great Data with Airbyte WebinarZilliz
This talk will focus on how to collect data from a variety of sources, leveraging this data for RAG and other GenAI use cases, and finally charting your course to productionalization.
Programming Foundation Models with DSPy - Meetup SlidesZilliz
Prompting language models is hard, while programming language models is easy. In this talk, I will discuss the state-of-the-art framework DSPy for programming foundation models with its powerful optimizers and runtime constraint system.
Taking AI to the Next Level in Manufacturing.pdfssuserfac0301
Read Taking AI to the Next Level in Manufacturing to gain insights on AI adoption in the manufacturing industry, such as:
1. How quickly AI is being implemented in manufacturing.
2. Which barriers stand in the way of AI adoption.
3. How data quality and governance form the backbone of AI.
4. Organizational processes and structures that may inhibit effective AI adoption.
6. Ideas and approaches to help build your organization's AI strategy.
Things to Consider When Choosing a Website Developer for your Website | FODUUFODUU
Choosing the right website developer is crucial for your business. This article covers essential factors to consider, including experience, portfolio, technical skills, communication, pricing, reputation & reviews, cost and budget considerations and post-launch support. Make an informed decision to ensure your website meets your business goals.
Removing Uninteresting Bytes in Software FuzzingAftab Hussain
Imagine a world where software fuzzing, the process of mutating bytes in test seeds to uncover hidden and erroneous program behaviors, becomes faster and more effective. A lot depends on the initial seeds, which can significantly dictate the trajectory of a fuzzing campaign, particularly in terms of how long it takes to uncover interesting behaviour in your code. We introduce DIAR, a technique designed to speedup fuzzing campaigns by pinpointing and eliminating those uninteresting bytes in the seeds. Picture this: instead of wasting valuable resources on meaningless mutations in large, bloated seeds, DIAR removes the unnecessary bytes, streamlining the entire process.
In this work, we equipped AFL, a popular fuzzer, with DIAR and examined two critical Linux libraries -- Libxml's xmllint, a tool for parsing xml documents, and Binutil's readelf, an essential debugging and security analysis command-line tool used to display detailed information about ELF (Executable and Linkable Format). Our preliminary results show that AFL+DIAR does not only discover new paths more quickly but also achieves higher coverage overall. This work thus showcases how starting with lean and optimized seeds can lead to faster, more comprehensive fuzzing campaigns -- and DIAR helps you find such seeds.
- These are slides of the talk given at IEEE International Conference on Software Testing Verification and Validation Workshop, ICSTW 2022.
CAKE: Sharing Slices of Confidential Data on BlockchainClaudio Di Ciccio
Presented at the CAiSE 2024 Forum, Intelligent Information Systems, June 6th, Limassol, Cyprus.
Synopsis: Cooperative information systems typically involve various entities in a collaborative process within a distributed environment. Blockchain technology offers a mechanism for automating such processes, even when only partial trust exists among participants. The data stored on the blockchain is replicated across all nodes in the network, ensuring accessibility to all participants. While this aspect facilitates traceability, integrity, and persistence, it poses challenges for adopting public blockchains in enterprise settings due to confidentiality issues. In this paper, we present a software tool named Control Access via Key Encryption (CAKE), designed to ensure data confidentiality in scenarios involving public blockchains. After outlining its core components and functionalities, we showcase the application of CAKE in the context of a real-world cyber-security project within the logistics domain.
Paper: https://doi.org/10.1007/978-3-031-61000-4_16
Let's Integrate MuleSoft RPA, COMPOSER, APM with AWS IDP along with Slackshyamraj55
Discover the seamless integration of RPA (Robotic Process Automation), COMPOSER, and APM with AWS IDP enhanced with Slack notifications. Explore how these technologies converge to streamline workflows, optimize performance, and ensure secure access, all while leveraging the power of AWS IDP and real-time communication via Slack notifications.
How to Get CNIC Information System with Paksim Ga.pptxdanishmna97
Pakdata Cf is a groundbreaking system designed to streamline and facilitate access to CNIC information. This innovative platform leverages advanced technology to provide users with efficient and secure access to their CNIC details.
Project lead – 60% Secondary – 20% CRM++ - 20% CRM++ Applications for accelerated deployments and enhanced Customer Experience Largest Cloud based CRM – deployed 20K+ users – Standard Chartered Bank
Include Data Services Change Training to User Adoption Change Testing to Validation Roadmap to Oracle Cloud and Social Relationship Management Services
CRM++ Applications for rapid deployment and enhanced customer experience 3000+ users in sales, marketing, service and support organizations 02/23/13 06:38
CRM++ Applications for rapid deployment and enhanced customer experience 3000+ users in sales, marketing, service and support organizations 02/23/13 06:38
02/23/13 06:38
02/23/13 06:38
Early adaptors of Oracle® CX & Cloud
Asian Banker Summit for Best Customer Relationship Management Program Award Asian Banker Summit for Best SaaS-Based Program Award IRCTC Awarded the National Award for E-Governance , 2007-08 jointly by Department of IT, Govt. of India and Govt. of Haryana. Awarded the Genius of the Web Award 2007 for being the "Best E-Governance PSU Site" by CNBC . Won National award for E-Governance for being "Best Citizen Centric Application" for the year 2007-08. IRCTC Tourism Unit declared winner for the category Most Innovative Product in Travel and Tourism Fair of India (TTF & OTM 2007) Won CSI-Nihilent E-Governance award for "Best E-Governance Project" in 2007. 02/23/13 06:38