The document outlines CRMIT's enterprise mobility solutions, emphasizing the importance of mobile access to CRM for enhancing customer engagement and sales efficiency. It highlights mobile trends, such as the increase in mobile ad spending and user behavior, advocating for a cohesive, cross-screen marketing strategy. Additionally, CRMIT showcases their development expertise and various mobile CRM functionalities to improve field force operations across multiple platforms.

1. Enabling Mobile Experience
Personalizing Mobile experience for your customers
– anytime, anywhere, any device

2. Enterprise Mobility Solutions
© Copyright 2014 CRMIT. All rights reserved.
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Our Cloud Offerings

3. Enterprise Mobility Solutions
© Copyright 2014 CRMIT. All rights reserved.
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About CRMIT Solutions
End to end expertise on
Oracle Customer Experience
solutions. Participate in
evangelization, roadmaps,
product feedback, issues
identification & Integration
specialization.
200,000+ users
250+ Engagements
25+ countries
24,000+ hrs training
4000+ app users
11 years
Cloud CRM
1000+ man-years of
deployment
CX Enablement's
Self Service
Platform
Social
Channels
Email
Integration
Telephony
Integration
Mobility
Solutions
Specializations
Accreditations
Authored Book on
CRM On Demand
3 apps on
Oracle Market Place
Solutions
Configure
Price Quote
Marketing Cloud
Sales Cloud
Services Cloud
Social Cloud
Policy Automation
Oracle CRM On Demand
Oracle Sales Cloud
Oracle Service Cloud
Education & Research
Financial Services
OVI for Sales Cloud (CTI)
OVI for Service Cloud (CTI)
OVI for Sales Cloud (EWB)
ISO 270001 REGISTERED

4. $19b
Spent on mobile
ad spend in 2014 –
a 76% raise since
2013
3+
Hours a day
US consumers
spend on their
mobile device Source: eMarketer 2014
Enterprise Mobility Solutions
© Copyright 2014 CRMIT. All rights reserved.
www.crmit.com
Mobile Trends
57%
of the US population
owns a smartphone
and 46% own a tablet
3.0
Exabyte’s of mobile data
traffic a month by 2018
87%
smartphone & tablet owners
using their mobile device for
shopping activities

5. Enterprise Mobility Solutions
© Copyright 2014 CRMIT. All rights reserved.
www.crmit.com
Integrating Your Field Force
If you are a warrior, out making Sales
Calls - day after day - you understand
the value of a fully functional mobile
device with enterprise application
access to CRM - anywhere – anytime –
any device
Ensure that your field force has
access to all the information they
require on their mobile device, -
anywhere – anytime – any device
While more customers are
responding to mobile ads & making
purchases from mobile devices, a
combined cross-screen marketing
strategy is critical

6. Mobile CRM
© Copyright 2014 CRMIT. All rights reserved.
www.crmit.com
Enabling your Field Force
• Account & Contact Management
• Activity Management
• Opportunity Management
• Quote Management
• Service Request Management
• Fully customizable
• Multilingual support
• Works with On-Demand data visibility
• Real time access to customer data
users in sales, marketing, service & support
organizations 3500+

7. Enterprise Mobility Solutions
© Copyright 2014 CRMIT. All rights reserved.
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Even in Offline Mode
Forget lagging bulky
laptops & frequently
stopping over coffee
shops to access WiFi

8. Mobile CRM
© Copyright 2014 CRMIT. All rights reserved.
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Mobile CRM Preview
View Product Catalogue & Product Description

9. Mobile CRM
© Copyright 2014 CRMIT. All rights reserved.
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Mobile CRM Preview
Create & Edit Quotes

10. Mobile CRM
© Copyright 2014 CRMIT. All rights reserved.
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Mobile CRM Preview
View Performance Dashboards

11. Enterprise Mobility Solutions
© Copyright 2014 CRMIT. All rights reserved.
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Building your Mobile Strategy
Mobility
Vision
Define User
Security
Device
Strategy
Development
Platform
Testing
Analytics
UX Strategy

12. Mobile ADF : Productivity boosting mobile development framework
Enterprise Mobility Solutions
© Copyright 2014 CRMIT. All rights reserved.
www.crmit.com
Development Expertise
• Build Once, Run on Multiple-Platforms
• Simpler UI development
• Java, JavaScript, and HTML5-based
application development
• Choice of development tools
• Offline-capable: SQLite with Encryption
• Full Access to Native Device Features
• Modular, Reusable Components
Multiple Development
Approaches
Business Logic
Development
Simplified
User Experience
Built-in
Mobile Web Native App Hybrid Security

13. Enterprise Mobility Solutions
© Copyright 2014 CRMIT. All rights reserved.
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Converging extended apps
Device based services that can integrate your apps

14. Enterprise Mobility Solutions
© Copyright 2014 CRMIT. All rights reserved.
www.crmit.com
Mobi-lytics
Make analytics easy for everyone.
Visual Analysis
Split trends across different
categories or run an in-depth
cohort analysis.
Deep Statistics Dashboards
Make one-click forecasts,
build box plots and see
statistical summaries of your
data.
Drive decisions using data.
Combine multiple views into
interactive dashboards.

15. Enterprise Mobility Solutions
© Copyright 2014 CRMIT. All rights reserved.
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Excel Customer Excellence
Your Vision, Our Mission
……..10 years & counting…our Journey continues
National
Award for
E-governance
2007-08
2012 Winner
Category :
• Best Customer Relationship
Management Program Award
• Best SaaS-Based Program Award
2005 2008 2009 2012 2014 . . . . . 2011
CRMIT AWARDS
CUSTOMER AWARDS
(after partnering with
CRMIT)

16. Mobile CRM
© Copyright 2014 CRMIT. All rights reserved.
www.crmit.com
Global Spread
Sales & Support Deployment base spread over 25+ countries
Offices

17. EMEA
Talbot House, 204-226,
Imperial Drive, Rayners Lane,
Harrow HA2 7HH
London
+1 (678) 447 1371 +1 (404) 736 2341 +61 2 9186 2550
Mobile CRM
© Copyright 2014 CRMIT. All rights reserved.
+91 80 67237555
www.crmit.com
Reach us
Americas
1525 McCarthy Blvd
Suite 1000,Milpitas, CA 95035
USA
3379 Peachtree Road NE,
Suite 555, Atlanta, GA
USA
Australia & N Zealand
Suite 19, 103 George Street
Parramatta, NSW 2150
Australia
Japan
2-21-7-703 Kiba,
Koto- Ku,
Tokyo 135-0042,
Japan
Malaysia
B-5-8 Plaza
Mont Kiara 50480
Kuala Lumpur,
Malaysia
+81 3 5809 8444 +603 2726 2759
+ 44 20 8872 4127
Middle East
Fortune Summit Business Park,
Near Central Silk Board Junction,
Plot No: 244, Hosur Main Road,
Bangalore 560068. India
Salahuddin Ayubi Road ,
Riyadh,
Kingdom of Saudi Arabia
Rest of Asia
Deployment base spread over 25+ countries

18. Enterprise Mobility Solutions
© Copyright 2014 CRMIT. All rights reserved.
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Thank you
sales@crmit.com