3. Content
1. Definition of operational planning
2. Why is an operational plan
important?
3. How to make an operations plan
4. Operational planning advantages
and disadvantages
5.Creating an effective operational
plan
6.Operational goals
4. Definition
❑ Operation includes everything that a business does
on a repeated basis to deliver products and services.
❑ It is common for operations to be highly optimized,
expanded and improved in order to build a
competitive advantages, cut costs and generate new
revenue.
An operation plan is a plan to establish,
expand or improve the day-to-day process and
practice of the business
.
5. WHY IS AN OPERATIONAL PLAN IMPORTANT
1
Helps define individual roles and
responsibilities
2
Creates the right mix of
permanent & Contingent
employees
• It helps determine the tasks or activities
involved to reach milestones.
• It helps analyze immediate skill
requirements, find out if they are one-off
in nature or not, and assess the budget
required to fulfill them.
3
Enables tracking of day-to-day
operations
4
Addresses immediate project
demands
• It helps outline the day-today activities
and processes necessary for running an
organization. This helps track them
effectively.
• Operational workforce planning also
entails planning for short-term
objectives and goals.
• It provides insights into immediate skill
demands across various Projects.
6. HOW TO MAKE
AN OPERATIONS
PLAN
Needs For Writing Operations Plan
• Needs and
• Steps
11. Break down your long-term vision into deliverable milestones
5 Billion
CREATING AN EFFECTIVE OPERATIONAL PLAN
Assess the immediate and future project requirements
• After defining the milestones, operational workforce
planning entails assessing the skill demands of projects and
the tasks involved in delivering them.
Get visibility into resources’ skills and competencies
• Once requirements are established, managers must Look
into their talent pool’s skills and competencies and assess
them thoroughly.
12. 5 Billion
CREATING AN EFFECTIVE OPERATIONAL PLAN
Identify and bridge the skill gaps
•After assessing the current talent
pool, the next step is identifying and
determining the skill gaps that need to
be filled
Monitor and control
•After mapping out the operational
plan, the next step is executing and
monitoring it continuously to ensure it
is in the right direction.
13. OPERATIONAL
GOALS
“WITHOUT GOALS, AND PLANS TO
REACH THEM, YOU ARE LIKE A
SHIP THAT HAS SET TO SAIL WITH
NO DESTINATION.”
Definition
An operational goal is an objective set
for a department within an organization.
Operational goals can go by other
names in some companies, including
"tactical objectives" or "operational
objectives." Whichever name a company
uses, the goals often share the following
Elements:
14. THE 5 ELEMENTS
OF AN
OPERATIONAL
GOAL
1. MEDIUM TERM TARGET
An operational goal usually has a target that requires
between one and two years to complete.
2. SPECIFIED WORKGROUP
Each operational goal relates to an individual
department or workgroup within an organization.
3. TRACKABLE DELIVERABLES
An operational goal includes an observable result
used to track progress.
15. THE 5 ELEMENTS
OF AN
OPERATIONAL
GOAL
4. ACTIONABLE EXPECTATIONS
The operational goal includes targets that provide clear
actions for the team to complete in order to meet their
goals.
5. BUDGET ALLOCATION
An operational goal includes the budget allocated for the
completion of the project.
