This document provides an overview of operations research (OR), including its applications in business. OR uses mathematical modeling and scientific techniques to help optimize complex decision-making problems under constraints like limited resources. It discusses common OR techniques like linear programming, transportation problems, and queuing theory. The document also outlines the typical steps to an OR study, including formulating the problem, building a mathematical model, selecting alternatives, and implementing recommendations. Finally, it lists some common areas where OR is applied, such as national planning, defense, manufacturing, and transportation.