The document discusses new features in Alcatel-Lucent Enterprise's OpenTouch Suite 2.1 communication software. Key updates include broader support for visual collaboration on devices like Android tablets and smartphones, as well as features enabling greater employee productivity like session shifting between devices. The software provides a unified experience for supermobile users and supports businesses' transition to hybrid IP/cloud architectures.

1. COPYRIGHT © 2015 ALCATEL-LUCENT ENTERPRISE. ALL RIGHTS RESERVED.
OPENTOUCH SUITE 2.1 FOR MEDIUM AND LARGE ENTERPRISES
Broader UC adoption and greater productivity
March 2015

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COPYRIGHT © 2015 ALCATEL-LUCENT ENTERPRISE. ALL RIGHTS RESERVED.
45%
INNOVATE.GROW
« SUPPORT BUSINESS LINES »
DELOITTE DECEMBER 2014 – CIO BUDGET TRENDS
CIO BUDGETS TODAY
IT FOSTERS INNOVATION AND GROWTH
55%
IMPROVE TCO
« BUSINESS AS USUAL »

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COPYRIGHT © 2015 ALCATEL-LUCENT ENTERPRISE. ALL RIGHTS RESERVED.
OPENTOUCH 2.1 FOSTERS INNOVATION AND GROWTH
BROADER ADOPTION OF VISUAL
COLLABORATION
AT THE DESK AND ON THE GO
GREATER EMPLOYEE
PRODUCTIVITY
IN THE NEW WORKPLACE
EXCELLENCE IN BUSINESS
INTERACTIONS FOR
SUPERMOBILE USERS
100%
EXTENSIVE USERS OF VIDEO CONFERENCING
SAY VIDEO CONFERENCING HELPS THEM
ACCELERATE DECISION MAKING
(FROST & SULLIVAN SURVEY 2013)
75%
¾ EMPLOYEES WANT
FLEXIBLE HOURS
(QUANTUMWORKPLACE.COM SURVEY 2014) #1
RELATIONSHIP WITH CO-WORKERS IS
#1 EMPLOYEE ENGAGEMENT CONDITION
(SHRM.ORG SURVEY 2014)

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COPYRIGHT © 2015 ALCATEL-LUCENT ENTERPRISE. ALL RIGHTS RESERVED.
OPENTOUCH CONVERSATION
PERSONALIZED CONNECTED EXPERIENCE
ON THE GO ACROSS SITES AT THE DESK
OPENTOUCH
2.1
EVOLUTIONS
NEW NEW NEW
SOFTWARE NEW
IMPROVED IMPROVED IMPROVED
IMPROVED

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COPYRIGHT © 2015 ALCATEL-LUCENT ENTERPRISE. ALL RIGHTS RESERVED.
BUSINESS
INTERACTIONS
FOR
SUPERMOBILE
USERS
OPENTOUCH CONVERSATION
ANDROID TABLETS ANDROID SMARTPHONES
 VOIP
 VOIP THRU SBC
 IM/PRESENCE
 N-PARTY CONFERENCING
 SHARE, ANNOTATE PRESENTATIONS
 VIEW SHARED MONITORS
 SESSION SHIFT
 ROUTING PROFILES
 VOIP
 VOIP THRU SBC
 CELLULAR VOICE
 IM/PRESENCE
 JOIN CONFERENCES
 SESSION SHIFT
 ROUTING PROFILES
ANY
DEVICE
INSTANT
RESPONSE
EASY
COLLABORATION

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COPYRIGHT © 2015 ALCATEL-LUCENT ENTERPRISE. ALL RIGHTS RESERVED.
OPENTOUCH CONVERSATION
UNIFIED EXPERIENCE FOR SUPERMOBILE USERS
MOBILE WORKFORCE: CHOOSE MOST CONVENIENT DEVICE
BUSINESS APP
DOCUMENTATION
FIELD OPERATIONS WITH ANDROID TABLETS
FRONT
OFFICE
BACK
OFFICE
ANY-TO-ANY SESSION SHIFT AND ROUTING
COLLABORATION
WITH BACK OFFICE
EXPERTS
RECENT EVOLUTIONS
 CONVERSATION EXPERIENCE FOR ANDROID
SMARTPHONES AND TABLETS
(OPENTOUCH 2.1)
 SBC SUPPORT FOR ALL SOFTWARE CLIENTS
(OPENTOUCH 2.1)
 WEBRTC SUPPORT ON OPENTOUCH SBC
(OPENTOUCH 2.1)
 EASY MEDIA ESCALATION ON iPAD, PC, WEB
DIFFERENTIATING HIGHLIGHTS
 UNIFIED EXPERIENCE FOR MOBILE UC
AND WEB CONFERENCING
 ANY-TO-ANY SESSION SHIFT
 ROUTING PROFILES: AT-A-GLANCE
MULTI-DEVICE CONTROL

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COPYRIGHT © 2015 ALCATEL-LUCENT ENTERPRISE. ALL RIGHTS RESERVED.
8088 SMART DESKPHONE
INTUITIVE AUDIO/VIDEO USAGE
 7’’ TOUCH SCREEN – AMBIENT LIGHT SENSOR
 BUILT-IN HD VIDEO CAMERA
 EASY AUDIO TO VIDEO ESCALATION
 WIDEBAND AUDIO
 WIDEBAND BLUETOOTH HANDSET
COMPREHENSIVE BUSINESS COMMUNICATIONS
 MANAGER / ASSISTANT DELEGATION
 TEAM CALL SUPERVISION AND CALL PICK UP
 UNIFIED ROUTING AND CALL HISTORY WITH
PC, SMARTPHONE AND TABLET APP
 SESSION SHIFT TO/FROM OTHER DEVICES
EASY ROOM-BASED VIDEO CONFERENCING
 HDMI OUTPUT TO SCREEN
 SUPPORTS EXTERNAL USB CAMERA
HOSPITALITY APPLICATIONS
VISUAL
COLLABORATION
AT THE DESK

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COPYRIGHT © 2015 ALCATEL-LUCENT ENTERPRISE. ALL RIGHTS RESERVED.
OPENTOUCH CONVERSATION
UNIFIED EXPERIENCE FOR VIDEO COLLABORATION
DIFFERENTIATING HIGHLIGHTS
 8088 SMART DESK PHONE DESIGN
AND EASE OF USE
 BUILT-IN SOFTWARE VIDEO MCU
 LIFESIZE UVC PLATFORM INTEGRATION:
BOOK VIDEO RESOURCES FROM OPENTOUCH
APPS
 UNIFIED EXPERIENCE FOR PEER-TO-PEER
AND MULTI-USER SESSIONS
RECENT EVOLUTIONS
 8088 SMART DESK PHONE (OPENTOUCH 2.1)
 CONTINUOUS VIDEO PRESENCE WITH
LIFESIZE UVC PLATFORM INTEGRATION
 iPAD AND PC AD-HOC AND SCHEDULED
VIDEO SESSIONS
USE CASE: EXECUTIVE BUSINESS COMMUNICATIONS
USE CASE: MULTI-PARTY VIDEO COLLABORATION
FULLY
INTEGRATED
UC APP
HDMI
EASY
SCREENING,
DELEGATION
ONE TAP
VIDEO
ESCALATION
SESSION SHIFT

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COPYRIGHT © 2015 ALCATEL-LUCENT ENTERPRISE. ALL RIGHTS RESERVED.
EVOLUTIONS OF 8068 PREMIUM DESKPHONE
OPENTOUCH CONVERSATION EXPERIENCE
 UNIFIED ROUTING AND CALL HISTORY WITH
PC, SMARTPHONE AND TABLET APP
 SESSION SHIFT TO/FROM OTHER DEVICES
 WIDEBAND AUDIO
GREATER
PRODUCTIVITY
IN THE NEW
WORKPLACE
CALL
SHIFT
EVOLUTIONS OF OPENTOUCH APP ON SMARTPHONES
FOR OMNIPCX ENTERPRISE USERS
 INSTANT MESSAGING / PRESENCE
 ONE TAP ACCESS TO OPENTOUCH MEETINGS
 NFC-BASED CALL SHIFT
EVOLUTIONS OF OPENTOUCH CONVERSATION FOR PC
 VISUAL TEAM SUPERVISION AND CALL PICK UP
 MANAGER / ASSISTANT DELEGATION TOGGLE ON/OFF
 SHARE SCREEN WITH GUESTS AND TABLET USERS

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COPYRIGHT © 2015 ALCATEL-LUCENT ENTERPRISE. ALL RIGHTS RESERVED.
USE CASE: OFFICE WORKER WITH BUSINESS APPS
USE CASE: OPEN PLAN MOBILITY
OPENTOUCH CONVERSATION
UNIFIED EXPERIENCE FOR THE NEW WORKPLACE
DIFFERENTIATING HIGHLIGHTS
 WIDEBAND AUDIO QUALITY
 ALPHANUM KEYBOARDS ON PHONES
 BLUETOOTH HANDSET – 10M RANGE
 INTUITIVE ESCALATION TO CONFERENCING
 ANY TO ANY SESSION SHIFT
RECENT EVOLUTIONS
 CONVERSATION EXPERIENCE ON 8068 PREMIUM
DESKPHONE (OPENTOUCH 2.1)
 CALL SUPERVISION ON OPENTOUCH
CONVERSATION PC (OPENTOUCH 2.1)
 SCREEN SHARING ALSO ON OPENTOUCH
CONVERSATION WEB, ANDROID TABLET (OPENTOUCH 2.1)
 OFFICE 2013 INTEGRATION
 REST APIs FOR BUSINESS APP INTEGRATION
 EXTERNAL LYNC 2013 IM/PRESENCE FEDERATION
SHIFTSHIFT
SESSION
MOBILITY

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COPYRIGHT © 2015 ALCATEL-LUCENT ENTERPRISE. ALL RIGHTS RESERVED.
OPENTOUCH 2.1 IMPROVES TCO
HYBRID TECHNOLOGY – SMOOTH TRANSFORMATION PATH
8001 DESKPHONE
ON PREMISE AS A SERVICEFLEXIBILITY
WAN
BRANCH PASSIVE CS
CENTRALIZED
COMMUNICATION SERVER
 OFFERS BRANCH SURVIVABILITY
IF ACCESS TO WAN FAILS
 APPLIANCE OR VMWARE OR KVM
 BUSINESS-GRADE SIP COMMUNICATIONS
 CENTRALIZED MANAGEMENT
 AFFORDABLE COST
 100% OPEX MODEL OPTION
 CERTIFIED IaaS PARTNERS
GO VIRTUAL
GO IP
EVOLVE
EVOLUTIONS OF THE OPENTOUCH SUITE:

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COPYRIGHT © 2015 ALCATEL-LUCENT ENTERPRISE. ALL RIGHTS RESERVED.
OPENTOUCH SUITE 2.1
FOR MEDIUM AND LARGE ENTERPRISES
SIMPLICITY
CUTTING-EDGE
TECHNOLOGY
FLEXIBLE
ARCHITECTURE
IP
CLOUD
TDM

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