This document provides an overview of the ideation phase of design thinking. It includes introductions to creativity and innovation mindsets, as well as activities for teams to generate ideas through silent scribing, identifying pain points, jobs to be done, future trends, and clustering ideas. The document concludes with an explanation of value proposition design to articulate the key benefits of ideas for customers.
Going Beyond Digital Disruption: harnessing the power of 'Design Thinking'SAP Customer Experience
The customer journey has no boundaries, it flows between channels, devices and departments.
* How is your marketing organization dealing with providing a seamless customer experiences across your entire company?
* Are your sales and marketing forging a strong, collaborative alliance that enables them to work in harmony?
* Do your marketing and commerce teams have the same vision of the right customer experience?
Disruptive innovation is only achievable if you are findings the problems worth solving, and empowering yourself and your teams with the right problem solving tools.
Nicholas keynote will explore how SAP has been harnessing the power of ‘Design Thinking’ reveals the linkages between “design” and disruptive products, services, and even business model innovation.
Design Thinking: engage customers like never before.
Inconsistent customer interactions. Undifferentiated touch points. Indifferent customers. If these are business challenges you are facing, it’s time to take a closer look at the customer journey that your business is providing.
Join us in a hands-on, interactive session that will introduce you to a new way of thinking. Design Thinking is a user centric problem-solving mindset that combines empathy, rationality and creativity, and keeps the end-user of your product/service at the center of the design process.
These techniques are being used by the world’s most prolific innovators to deliver powerful interaction experiences across the entire customer journey.
What we covered within the workshop:
1) The basic foundations and benefits of Design Thinking as an innovation process.
2) How to start integrating Design Thinking ideas and techniques into your daily customer interactions.
3) How to use Design Thinking to draw customer journey maps and gain actionable insights.
#askSAP Analytics Innovations Community Call: SAP Predictive AnalyticsSAP Analytics
sap.com/predictive - SAP Predictive Analytics: Innovate the Future, Faster: New products hit the market every day and companies are finding it even more difficult to stay ahead of the competition. Attempting to “sense” your next steps no longer works. You need insight into your company’s data, history and market trends to determine next steps. But with a shortfall of experienced data scientists, how can this be accomplished?
SAP has Predictive solutions for all levels of users and you don’t need a data scientist background to gain insight into your opportunities and risks in real-time. Imagine the possibilities to make future product recommendations, predict maintenance within your fleet operations, detect fraud, or determine your real-time supply and demand forecast.
Learn how SAP Predictive Analytics can help your organization identify untapped opportunities and expose hidden risks – all in real-time on the SAP HANA platform.
Going Beyond Digital Disruption: harnessing the power of 'Design Thinking'SAP Customer Experience
The customer journey has no boundaries, it flows between channels, devices and departments.
* How is your marketing organization dealing with providing a seamless customer experiences across your entire company?
* Are your sales and marketing forging a strong, collaborative alliance that enables them to work in harmony?
* Do your marketing and commerce teams have the same vision of the right customer experience?
Disruptive innovation is only achievable if you are findings the problems worth solving, and empowering yourself and your teams with the right problem solving tools.
Nicholas keynote will explore how SAP has been harnessing the power of ‘Design Thinking’ reveals the linkages between “design” and disruptive products, services, and even business model innovation.
Design Thinking: engage customers like never before.
Inconsistent customer interactions. Undifferentiated touch points. Indifferent customers. If these are business challenges you are facing, it’s time to take a closer look at the customer journey that your business is providing.
Join us in a hands-on, interactive session that will introduce you to a new way of thinking. Design Thinking is a user centric problem-solving mindset that combines empathy, rationality and creativity, and keeps the end-user of your product/service at the center of the design process.
These techniques are being used by the world’s most prolific innovators to deliver powerful interaction experiences across the entire customer journey.
What we covered within the workshop:
1) The basic foundations and benefits of Design Thinking as an innovation process.
2) How to start integrating Design Thinking ideas and techniques into your daily customer interactions.
3) How to use Design Thinking to draw customer journey maps and gain actionable insights.
#askSAP Analytics Innovations Community Call: SAP Predictive AnalyticsSAP Analytics
sap.com/predictive - SAP Predictive Analytics: Innovate the Future, Faster: New products hit the market every day and companies are finding it even more difficult to stay ahead of the competition. Attempting to “sense” your next steps no longer works. You need insight into your company’s data, history and market trends to determine next steps. But with a shortfall of experienced data scientists, how can this be accomplished?
SAP has Predictive solutions for all levels of users and you don’t need a data scientist background to gain insight into your opportunities and risks in real-time. Imagine the possibilities to make future product recommendations, predict maintenance within your fleet operations, detect fraud, or determine your real-time supply and demand forecast.
Learn how SAP Predictive Analytics can help your organization identify untapped opportunities and expose hidden risks – all in real-time on the SAP HANA platform.
#askSAP Analytics Innovations Community Call: Delivering the Intelligent Ente...SAP Analytics
www.sap.com/asksap - Digitization is turning every company into a software-driven organization that intelligently connects people, things, and businesses together. At the center of digitization is massive data that can be harnessed into unprecedented insights.
Learn more about SAP’s Machine Learning strategy, and portfolio of machine learning driven applications and intelligent services.
This is a talk I hold at the #Jboye2017 conference about Innovation Culture and Design Thinking. The last part includes some ideas about enhancing our understanding of innovation culture, and the role of leadership in this context.
Avoid Commoditization in the Insurance Industry with Value EngagementSAP Customer Experience
To avoid commoditization, insurers must add value outside of quotes and renewals. But what is that value? Find out as we review our new Value Engagement report from Ovum. You’ll learn what customers value, how much they’re willing to pay for it and how insurers are responding to the challenge. You’ll learn how SAP Hybris Commerce can add value and how AI can be leveraged to improve the customer experience.
For more from SAP Hybris, please visit us at: https://hybris.com/en/solutions/industries/insurance
Sales, Marketing and Artificial intelligence: Science Fiction or Reality?SAP Customer Experience
Live from Sales 3.0 Conference, the Sales and Marketing event of 2017! Johann Wrede, Global VP of Strategic Marketing at SAP Hybris uses The Matrix, Space Odyssey, The Jetson's, Star Trek and more to trace the lineage of how we live today in the future with Artificial Intelligence. Learn what it means for Sales and Marketing with SAP Hybris.
For more from SAP Hybris please visit us at: http://www.hybris.com
How Business Model Innovation intertwines with Design Thinking and Agile Deve...Tobias Schimmer
In 2009, SAP decided to implement Lean and Agile Software Engineering practices within its global development organization. Lean management and agile practices like Scrum helped SAP to become more efficient and predictable in delivering its software. However, Scrum starts with a product vision – where does that come from? Design Thinking helped, but did not yet solve the “Innovator’s Dilemma” which almost any big company faces after many years of success. Hence, we had to explore new ways and approaches to come up with innovative product ideas and business models for the ever faster changing and evolving enterprise software market. Combining Agile and DT with Business Model Innovation (BMI) practices and providing adequate project coaches finally did the trick for SAP: while lean thinking and agile project management improved many feasibility aspects, BMI practices tackle commercial success and viability, especially in the new cloud-based environment...
At SAP TechEd 2014 in Las Vegas, I shared some behind the scenes look at how SAP Community Network's gamification system and reputation program. We faced some serious challenges with data, and were able to use SAP Lumira to overcome these challenges, while helping us make important decisions to improve our gamification management. In the end, the community benefits!
We are entering into a new era of unprecedentedchange across a multitude of dimensions. Complexity built up over decades limits the ability to innovate; radical simplification is needed to unlock potential. Drive business innovation to maintain competitive advantage.
#AskSAP Analytics Innovations Community Call: SAP Analytics Fall 2018 Innovat...SAP Analytics
Analytics are the window into an Intelligent Enterprise and the landscapes are always changing, evolving, and improving. We’ve gone from ‘governed BI’ to ‘modern and agile BI with data discovery’, to the acceptance of cloud analytics and now emergent ‘smart BI’ using AI and machine learning to provide natural language interfaces. Innovation is moving both technology and the benefits it can offer organizations rapidly forward - on premise, in the cloud, and hybrid.
Discover how we’re bringing analytics together, making analytics easier, and delivering modern innovation in the cloud. Visit www.sap.com/asksap
E-Commerce and Digital Transformation with SAP Hybris Solutions - 56593SAP Ariba Live 2018
Digital transformation is the key to e-commerce success in the digital economy. To win, business-to-business sellers must deliver business-to-customer-like digital buying experiences for their customers. Join this session to hear how SAP customers are using SAP Hybris solutions and Ariba Network to kick-start their digital transformation.
Yikai Cao zeigt Ihnen eine interne Entwicklung auf, mit der Learning Analytics die Personaler und Manager bei SAP konkret unterstützt. Im Vergleich mit Peer-Unternehmen können die Entwicklung und der Bedarf bestimmter Skills hinsichtlich Priorität oder Lokation identifiziert werden. Recruiting und Personalentwicklung können somit proaktiv geplant werden.
Yikai Cao, Data Scientist for People Analytics, SAP
More than colors and white spaces – designing enterprise applications - Janin...Codemotion
Designing good applications is complex, involves analytical and creative thinking, as well as a lot of tedious, but necessary work. Defining a design language that cares about end users and empowers designers to create appealing and intuitive apps – while covering business needs and ensuring consistency – is a major challenge. We will share our insights and best practices based on our own journey.
Project Malmo was initiated by Microsoft Research as a platform to use Minecraft as an AI testing ground. It's not about playing the game, it's about using Minecraft as an experimental AI platform. In the talk, Lars is going to take a look into reinforcement learning and how to solve individual problems with (deep) reinforcement learning, Minecraft, and project Malmo.
Hacking Machine Learning Meetup: https://www.meetup.com/Hacking-Machine-Learning/events/248225473/
Implicitly or explicitly all competing businesses employ a strategy to select a mix
of marketing resources. Formulating such competitive strategies fundamentally
involves recognizing relationships between elements of the marketing mix (e.g.,
price and product quality), as well as assessing competitive and market conditions
(i.e., industry structure in the language of economics).
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www.sap.com/asksap - Digitization is turning every company into a software-driven organization that intelligently connects people, things, and businesses together. At the center of digitization is massive data that can be harnessed into unprecedented insights.
Learn more about SAP’s Machine Learning strategy, and portfolio of machine learning driven applications and intelligent services.
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For more from SAP Hybris, please visit us at: https://hybris.com/en/solutions/industries/insurance
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Live from Sales 3.0 Conference, the Sales and Marketing event of 2017! Johann Wrede, Global VP of Strategic Marketing at SAP Hybris uses The Matrix, Space Odyssey, The Jetson's, Star Trek and more to trace the lineage of how we live today in the future with Artificial Intelligence. Learn what it means for Sales and Marketing with SAP Hybris.
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At SAP TechEd 2014 in Las Vegas, I shared some behind the scenes look at how SAP Community Network's gamification system and reputation program. We faced some serious challenges with data, and were able to use SAP Lumira to overcome these challenges, while helping us make important decisions to improve our gamification management. In the end, the community benefits!
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#AskSAP Analytics Innovations Community Call: SAP Analytics Fall 2018 Innovat...SAP Analytics
Analytics are the window into an Intelligent Enterprise and the landscapes are always changing, evolving, and improving. We’ve gone from ‘governed BI’ to ‘modern and agile BI with data discovery’, to the acceptance of cloud analytics and now emergent ‘smart BI’ using AI and machine learning to provide natural language interfaces. Innovation is moving both technology and the benefits it can offer organizations rapidly forward - on premise, in the cloud, and hybrid.
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Yikai Cao zeigt Ihnen eine interne Entwicklung auf, mit der Learning Analytics die Personaler und Manager bei SAP konkret unterstützt. Im Vergleich mit Peer-Unternehmen können die Entwicklung und der Bedarf bestimmter Skills hinsichtlich Priorität oder Lokation identifiziert werden. Recruiting und Personalentwicklung können somit proaktiv geplant werden.
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𝐓𝐉 𝐂𝐨𝐦𝐬 provides unlimited package services including such as Event organizing, Event planning, Event production, Manpower, PR marketing, Design 2D/3D, VIP protocols, Interpreter agency, etc.
Sports events - Golf competitions/billiards competitions/company sports events: dynamic and challenging
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Who might benefit? Anyone and everyone leading folks from the shop floor to top floor.
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