The document discusses a meeting about new opportunities for government organizations through tools like social media, open data, and mobile technology. It outlines challenges around changing roles for government from service provider to facilitator and using these new channels for citizen participation. Recommendations include starting small experiments and pilots, listening to citizens on social media, and enabling early adopters of new approaches within organizations.
The document discusses new opportunities for government organizations from tools like social media, open data, and mobile technology. It proposes starting small experiments and pilots to test these new approaches while focusing on real outcomes and changing roles from service provider to facilitator. The meeting aims to provide insight into related initiatives and create a mindset for partners to identify collaborative projects that leverage these new technologies.
Supporting relationships with awareness systemsOnno Romijn
The paper describes the design of a novel end-to-end communication system for helping elderly people and their grandchildren keep in touch in a pleasurable, low-pace interaction. The paper focuses on the requirements gathering process that combined diaries with field testing of prototypes and interviews; thereby bringing elements of more ‘playful’ design to a well- structured requirements engineering process.
An agent-based model of the effects of message interventions on opinion dynam...Shahan Ali Memon
This document describes a proposed agent-based model to study the effects of message interventions on opinion dynamics in anti-vaccination communities. The model would simulate individuals on social media who interact and share opinions. Special agents like influential users and social bots would be included. Experiments would examine how network structure changes in response to persuasive messages and identify optimal messengers. The cognitive model would use social learning theory to update agent beliefs based on social interactions.
It was 1876 and Alexander Graham Bell was pitching his start-up. He offered Western Union his telephone technology for a rumored $100,000. The company dismissed it as 'an electrical toy'. The quote, although recently challenged for its authenticity, is an accurate reflection of the factors that drive product adoption. What is recognizable speech if not product readiness, telephone devices in every city, a means of distribution and the question of why anyone would use it - that of shifting consumer habits? Fast forward 130 years and the questions are the same about video communications. Video communications are nothing new. The goal of making it easier to see the person you’re talking to is a consistent theme in telephony. And yet by far the fastest growing communication method in the last 50 years has been short, asynchronous text messaging, with WhatsApp alone generating 18.3 trillion messages annually and an aggregated SMS volume at 8.16 trillion. So why is video communication not mainstream yet and what can we do to accelerate its adoption?
ckan 2.0: Harvesting from other sourcesChengjen Lee
This document summarizes Cheng-Jen Lee's presentation on CKAN 2.0 harvesting capabilities and linked data/RDF. It discusses manually and automatically harvesting from remote sources using harvesters, implementing a custom harvester, and issues with harvesting. It also covers the Resource Description Framework and using DCAT and Dublin Core vocabularies to retrieve RDF metadata from datasets.
Getting to Know CKAN, 24 June 2015, SingaporeSteven De Costa
Presented in Singapore on 24 June 2015 as part of the Infocomm Development Authority Data 101 series.
Provides an overview on what CKAN is and what organisations are using it for. The session also covered a number of topics related to the organisation of published data.
The document discusses a meeting about new opportunities for government organizations through tools like social media, open data, and mobile technology. It outlines challenges around changing roles for government from service provider to facilitator and using these new channels for citizen participation. Recommendations include starting small experiments and pilots, listening to citizens on social media, and enabling early adopters of new approaches within organizations.
The document discusses new opportunities for government organizations from tools like social media, open data, and mobile technology. It proposes starting small experiments and pilots to test these new approaches while focusing on real outcomes and changing roles from service provider to facilitator. The meeting aims to provide insight into related initiatives and create a mindset for partners to identify collaborative projects that leverage these new technologies.
Supporting relationships with awareness systemsOnno Romijn
The paper describes the design of a novel end-to-end communication system for helping elderly people and their grandchildren keep in touch in a pleasurable, low-pace interaction. The paper focuses on the requirements gathering process that combined diaries with field testing of prototypes and interviews; thereby bringing elements of more ‘playful’ design to a well- structured requirements engineering process.
An agent-based model of the effects of message interventions on opinion dynam...Shahan Ali Memon
This document describes a proposed agent-based model to study the effects of message interventions on opinion dynamics in anti-vaccination communities. The model would simulate individuals on social media who interact and share opinions. Special agents like influential users and social bots would be included. Experiments would examine how network structure changes in response to persuasive messages and identify optimal messengers. The cognitive model would use social learning theory to update agent beliefs based on social interactions.
It was 1876 and Alexander Graham Bell was pitching his start-up. He offered Western Union his telephone technology for a rumored $100,000. The company dismissed it as 'an electrical toy'. The quote, although recently challenged for its authenticity, is an accurate reflection of the factors that drive product adoption. What is recognizable speech if not product readiness, telephone devices in every city, a means of distribution and the question of why anyone would use it - that of shifting consumer habits? Fast forward 130 years and the questions are the same about video communications. Video communications are nothing new. The goal of making it easier to see the person you’re talking to is a consistent theme in telephony. And yet by far the fastest growing communication method in the last 50 years has been short, asynchronous text messaging, with WhatsApp alone generating 18.3 trillion messages annually and an aggregated SMS volume at 8.16 trillion. So why is video communication not mainstream yet and what can we do to accelerate its adoption?
ckan 2.0: Harvesting from other sourcesChengjen Lee
This document summarizes Cheng-Jen Lee's presentation on CKAN 2.0 harvesting capabilities and linked data/RDF. It discusses manually and automatically harvesting from remote sources using harvesters, implementing a custom harvester, and issues with harvesting. It also covers the Resource Description Framework and using DCAT and Dublin Core vocabularies to retrieve RDF metadata from datasets.
Getting to Know CKAN, 24 June 2015, SingaporeSteven De Costa
Presented in Singapore on 24 June 2015 as part of the Infocomm Development Authority Data 101 series.
Provides an overview on what CKAN is and what organisations are using it for. The session also covered a number of topics related to the organisation of published data.
The document discusses open data and the CKAN open data catalog. It provides an overview of CKAN, including its data model and API. It also discusses open data initiatives like data.gov.uk and how CKAN is used to power open data portals around the world.
Drupal, CKAN and Public Data. DrupalGov 08 february 2016Steven De Costa
The document discusses the relationship between Drupal and CKAN, which are both open source platforms used for managing public data. It notes that DKAN is not the same as CKAN, and that some Australian governments use Drupal and CKAN together. It provides examples of how the two systems can integrate, such as single sign-on and pulling taxonomies from CKAN into Drupal websites. The document also outlines key features of CKAN including its data structure, user interface, and API.
This document provides information about CKAN including its open source data portal software, governance structure, and deployment instructions. It lists countries and organizations using CKAN and provides commands for installing, configuring, and managing a CKAN instance on Linux, via Docker, or the command line.
CKAN and Australian open data updates for Wikimedia - 7 October 2015Steven De Costa
Another joint presentation covering CKAN and updates from what is going on in Australia surrounding open data initiatives.
This was my first chance to also showcase the work of WA Parks and Wildlife and Florian Mayer's approach as a data pipeline plumber.
CKAN is an open-source data management solution for open data. It provides a platform for publishing and exposing metadata through an API and front-end interface. Major governments and communities use CKAN to organize large numbers of datasets. While it has advantages like organizing data in a structured way and providing APIs, its data model does not work for all use cases and there are no strict guidelines for dataset publishing. Extensions allow additional functionality and it can be deployed in various ways.
An introduction to the free and open source software for data catalogs, CKAN (Comprehensive Knowledge Archive Network). Presented at the IV Moscow Urban Forum, Russia, in December 2014. http://mosurbanforum.com/forum2014/
Open access has been a positive force in scientific publishing. But the removal of paywalls and restrictive licencing are not the only issues that need to be tackled; unnecessary delays to publication, irreproducible findings, publication biases, and poor access to underlying data and code also need to be addressed. This is especially important in agriculture and nutrition research where quick, unrestricted access to knowledge is crucial to solving urgent issues including food security, biodiversity conservation, and emerging infectious diseases in crops and animals.
This webinar will cover how the novel approaches taken by the publication venue Open Knowledge in Agricultural Development (OKAD) and the publishing platform it is hosted on, F1000Research, are addressing these issues. OKAD publishes academic articles, posters and slide presentations involving open knowledge projects within all areas of agriculture, nutrition and agro-biodiversity. By using F1000Research’s post-publication peer review platform, OKAD ensures rapid access to research within days of submission. Experts are invited to peer review upon publication, and their signed peer review reports are published alongside the article. All articles and any associated data and code are made publically available.
Evaluating Impact: NLab, Amplified Leicester, and creative innovation via soc...Dr Sue Thomas
SEMINAR: Evaluating Impact: NLab, Amplified Leicester, and creative innovation via social media
Wednesday 8th June 2011, 4pm at the Institute of Creative Technologies De Montfort University, Leicester, UK .
Since 2005, DMU has initiated a series of projects which share a common focus of exploring social media as a means of stimulating creative innovation in business, non-profit, and community life in and around Leicester. They include NLab and CreativeCoffee Club (funded by HEIF, the Higher Education Innovation Fund) and Amplified Leicester (funded by NESTA, the National Endowment for Science, Technology and the Arts). Professor Sue Thomas has devised and directed these activities across the Faculty of Humanities and the Institute of Creative Technologies.
Emergence has been a dominant feature of all the projects and, despite being driven by different agendas, each has informed the shaping of the others. An important element has been the creation and evolution of spaces, both physical and intellectual, which support:
* the application of academic research to real-life problems
* the connection of cutting-edge research into social media innovation with local creative businesses
* the creation of a network linking De Montfort University with small businesses, non-profits, and local agencies
Dr Souvik Mukherjee has evaluated the impact of these projects both in relation to their importance for the Research Excellence Framework and with regard to indications of future developments building on current achievements. In the process, he has also gleaned valuable insights into the REF Impact agenda which will be of interest to colleagues in a wide range of disciplines.
Dr Mukherjee is a Research fellow in the Department of Media, Film and Journalism in the Faculty of Humanities. He is currently involved in analysing the impact of social media projects on communities, especially in relation to business innovation and transliteracy. Having completed his PhD on storytelling in New Media, especially focusing on videogame narratives, Souvik has published and presented papers on a range of related topics. Besides New Media, he also takes a keen interest in e-learning and has been involved in analysing online media and virtual learning network usage in higher education. After completing his project at DMU, Souvik intends to return home to India to develop New Media research networks there.
The document discusses impact by design in social science research. It defines impact according to the ESRC as having economic and societal benefits, wider social impacts, and effects on government policy. Impact occurs through world-class research, skilled people, infrastructure, international leadership, and partnerships. The document outlines four key elements of impact by design: understanding the user community through stakeholder mapping; engaging the user community early in the research process; building robust, significant, and relevant evidence; and targeted communication through different channels suited to various user groups.
This document summarizes a talk on policy 2.0 and lessons learned from experiences with these tools and processes. It describes the emergence of policy 2.0 since 2005 based on earlier movements in web 2.0, government 2.0, and e-rulemaking. Key tools of policy 2.0 include open data, social networks, and crowdsourcing. While promising, there are still open questions around whether policy 2.0 truly leads to more participation beyond "usual suspects" or new policy ideas. Ongoing work aims to develop frameworks to better evaluate these initiatives.
Less is More: An Empirical Investigation of the Relationship Between Amount o...UXPA International
Does more information elicit users’ compliance and engagement, or the other way around?
This paper explores the relationship between content strategy and user experience (UX). Specifically, we examine how the amount of information provided on marketing web pages, often called “landing pages,” impact users’ willingness to provide their e-mail address (a behavior called “conversion” in marketing terms). We describe the results of two large-scale online experiments (n= 535 and n= 27,900) conducted in real-world commercial settings. The observed results indicate a negative correlation between the amount of information on a web page and users’ decision-making and engagement.
Presented by Nim Dvir
Research Evaluation, september 2011, Introducing 'productive interactions' in...Jack Spaapen
This document discusses introducing "productive interactions" as a new approach to assessing the social impact of research. It defines productive interactions as exchanges between researchers and stakeholders that produce knowledge that is scientifically robust and socially relevant.
It proposes assessing three types of productive interactions: 1) direct or personal interactions, 2) indirect interactions through texts or artifacts, and 3) financial interactions through money or contributions. This focuses evaluation on the interaction process between researchers and stakeholders rather than just outcomes. It also aims to overcome issues with traditional social impact assessment like attribution problems and lack of indicators.
The document analyzes examples of productive interactions in case studies of four different research fields to illustrate how the approach could provide more robust social impact assessment than current linear
Social Media, Civic Engagement, and Participation in the Digital AgeJimmy Young
This document discusses how social media and digital technologies can impact civic engagement and participation. It covers key topics like social media definitions, forms of participatory culture online, new media literacies, and digital activism. The document suggests that while social media makes it easier to connect with causes, the impact of online actions like sharing posts is still unclear, and tangible offline actions may be more effective for creating real change. It provides strategies for non-profits to thoughtfully engage audiences and leverage social platforms to accomplish goals and missions.
Citizen Innovation Co Creating Social Resources, Smart Government Conf 2011Laura Sommer
This document discusses approaches to public participation and co-creation between government and citizens. It outlines different levels of participation from information sharing to consultation to co-creation. New technologies have expanded opportunities for participation from basic websites and forms to social media, crowdsourcing and collaborative platforms. The document advocates starting public engagement at the beginning of the design process and involving citizens in co-creating services and policies. It provides examples of initiatives from New Zealand and other countries. Building trust, transparency, asking the right questions and demonstrating results are identified as important factors for successful public participation.
Estado Futuro fue una conferencia internacional, organizada en conjunto con la Organización para la Cooperación y el Desarrollo Económicos (OECD) el 30 y 31 de Marzo en el GAM, que abordo temáticas de innovación en el sector público, donde más de 300 expertos y actores – como Ministros, Jefes de servicio, funcionarios, académicos e innovadores públicos – compartieron experiencias sobre los desafíos que enfrentan hoy los gobiernos para diseñar e implementar sus agendas de innovación pública.
Para saber más de Estado Futuro, ingresa a www.estadofuturo.cl
The document discusses the importance of impact in psychological research. It defines impact as the demonstrable contribution of research to society and the economy. There are benefits to both society and researchers from focusing on impact, such as enhancing quality of life and raising researchers' profiles. The document provides examples of impactful research on the criminal justice system and the role of sport in offender rehabilitation. It outlines strategies for maximizing impact, such as establishing relationships with research users and involving them throughout the research process.
From Open Government to Living Policy MakingDamien Lanfrey
The next step in policy-making requires practitioners to design policies that are "living agents" rather than mere sets of rules. Policies must enable communities and ecosystems, accelerate quality, introduce enzymes, promote agility and be impact-driven.
Authors: Damien Lanfrey, Donatella Solda
Policy advisors, Ministry of Education, University and Research, Italy
Authors: Damien Lanfrey, Donatella Solda
Policy advisors, Ministry of Education, University and Research, Italy
Open government practice does not guarantee good policy design to translate into impactful processes.
The next step in policy-making asks practitioners to design policies that are "living agents" rather than mere sets of rules. Policies must enable communities and ecosystems, accelerate quality, introduce enzymes, promote agility and be impact-driven.
Synergizing Natural and Research CommunitiesTom De Ruyck
Research panels are facing declining response rates and decreased motivation for participation. As an alternative, researchers are exploring the use of social media as it provides a new stream of freely available consumer information through methods like social media netnography. However, user-generated social media content should be treated with caution, learning from mistakes of the past. The document discusses creating a "win-win-win" situation for researchers, clients, and research participants by combining social media netnography with online research communities in a respectful, ethical manner.
The document discusses open data and the CKAN open data catalog. It provides an overview of CKAN, including its data model and API. It also discusses open data initiatives like data.gov.uk and how CKAN is used to power open data portals around the world.
Drupal, CKAN and Public Data. DrupalGov 08 february 2016Steven De Costa
The document discusses the relationship between Drupal and CKAN, which are both open source platforms used for managing public data. It notes that DKAN is not the same as CKAN, and that some Australian governments use Drupal and CKAN together. It provides examples of how the two systems can integrate, such as single sign-on and pulling taxonomies from CKAN into Drupal websites. The document also outlines key features of CKAN including its data structure, user interface, and API.
This document provides information about CKAN including its open source data portal software, governance structure, and deployment instructions. It lists countries and organizations using CKAN and provides commands for installing, configuring, and managing a CKAN instance on Linux, via Docker, or the command line.
CKAN and Australian open data updates for Wikimedia - 7 October 2015Steven De Costa
Another joint presentation covering CKAN and updates from what is going on in Australia surrounding open data initiatives.
This was my first chance to also showcase the work of WA Parks and Wildlife and Florian Mayer's approach as a data pipeline plumber.
CKAN is an open-source data management solution for open data. It provides a platform for publishing and exposing metadata through an API and front-end interface. Major governments and communities use CKAN to organize large numbers of datasets. While it has advantages like organizing data in a structured way and providing APIs, its data model does not work for all use cases and there are no strict guidelines for dataset publishing. Extensions allow additional functionality and it can be deployed in various ways.
An introduction to the free and open source software for data catalogs, CKAN (Comprehensive Knowledge Archive Network). Presented at the IV Moscow Urban Forum, Russia, in December 2014. http://mosurbanforum.com/forum2014/
Open access has been a positive force in scientific publishing. But the removal of paywalls and restrictive licencing are not the only issues that need to be tackled; unnecessary delays to publication, irreproducible findings, publication biases, and poor access to underlying data and code also need to be addressed. This is especially important in agriculture and nutrition research where quick, unrestricted access to knowledge is crucial to solving urgent issues including food security, biodiversity conservation, and emerging infectious diseases in crops and animals.
This webinar will cover how the novel approaches taken by the publication venue Open Knowledge in Agricultural Development (OKAD) and the publishing platform it is hosted on, F1000Research, are addressing these issues. OKAD publishes academic articles, posters and slide presentations involving open knowledge projects within all areas of agriculture, nutrition and agro-biodiversity. By using F1000Research’s post-publication peer review platform, OKAD ensures rapid access to research within days of submission. Experts are invited to peer review upon publication, and their signed peer review reports are published alongside the article. All articles and any associated data and code are made publically available.
Evaluating Impact: NLab, Amplified Leicester, and creative innovation via soc...Dr Sue Thomas
SEMINAR: Evaluating Impact: NLab, Amplified Leicester, and creative innovation via social media
Wednesday 8th June 2011, 4pm at the Institute of Creative Technologies De Montfort University, Leicester, UK .
Since 2005, DMU has initiated a series of projects which share a common focus of exploring social media as a means of stimulating creative innovation in business, non-profit, and community life in and around Leicester. They include NLab and CreativeCoffee Club (funded by HEIF, the Higher Education Innovation Fund) and Amplified Leicester (funded by NESTA, the National Endowment for Science, Technology and the Arts). Professor Sue Thomas has devised and directed these activities across the Faculty of Humanities and the Institute of Creative Technologies.
Emergence has been a dominant feature of all the projects and, despite being driven by different agendas, each has informed the shaping of the others. An important element has been the creation and evolution of spaces, both physical and intellectual, which support:
* the application of academic research to real-life problems
* the connection of cutting-edge research into social media innovation with local creative businesses
* the creation of a network linking De Montfort University with small businesses, non-profits, and local agencies
Dr Souvik Mukherjee has evaluated the impact of these projects both in relation to their importance for the Research Excellence Framework and with regard to indications of future developments building on current achievements. In the process, he has also gleaned valuable insights into the REF Impact agenda which will be of interest to colleagues in a wide range of disciplines.
Dr Mukherjee is a Research fellow in the Department of Media, Film and Journalism in the Faculty of Humanities. He is currently involved in analysing the impact of social media projects on communities, especially in relation to business innovation and transliteracy. Having completed his PhD on storytelling in New Media, especially focusing on videogame narratives, Souvik has published and presented papers on a range of related topics. Besides New Media, he also takes a keen interest in e-learning and has been involved in analysing online media and virtual learning network usage in higher education. After completing his project at DMU, Souvik intends to return home to India to develop New Media research networks there.
The document discusses impact by design in social science research. It defines impact according to the ESRC as having economic and societal benefits, wider social impacts, and effects on government policy. Impact occurs through world-class research, skilled people, infrastructure, international leadership, and partnerships. The document outlines four key elements of impact by design: understanding the user community through stakeholder mapping; engaging the user community early in the research process; building robust, significant, and relevant evidence; and targeted communication through different channels suited to various user groups.
This document summarizes a talk on policy 2.0 and lessons learned from experiences with these tools and processes. It describes the emergence of policy 2.0 since 2005 based on earlier movements in web 2.0, government 2.0, and e-rulemaking. Key tools of policy 2.0 include open data, social networks, and crowdsourcing. While promising, there are still open questions around whether policy 2.0 truly leads to more participation beyond "usual suspects" or new policy ideas. Ongoing work aims to develop frameworks to better evaluate these initiatives.
Less is More: An Empirical Investigation of the Relationship Between Amount o...UXPA International
Does more information elicit users’ compliance and engagement, or the other way around?
This paper explores the relationship between content strategy and user experience (UX). Specifically, we examine how the amount of information provided on marketing web pages, often called “landing pages,” impact users’ willingness to provide their e-mail address (a behavior called “conversion” in marketing terms). We describe the results of two large-scale online experiments (n= 535 and n= 27,900) conducted in real-world commercial settings. The observed results indicate a negative correlation between the amount of information on a web page and users’ decision-making and engagement.
Presented by Nim Dvir
Research Evaluation, september 2011, Introducing 'productive interactions' in...Jack Spaapen
This document discusses introducing "productive interactions" as a new approach to assessing the social impact of research. It defines productive interactions as exchanges between researchers and stakeholders that produce knowledge that is scientifically robust and socially relevant.
It proposes assessing three types of productive interactions: 1) direct or personal interactions, 2) indirect interactions through texts or artifacts, and 3) financial interactions through money or contributions. This focuses evaluation on the interaction process between researchers and stakeholders rather than just outcomes. It also aims to overcome issues with traditional social impact assessment like attribution problems and lack of indicators.
The document analyzes examples of productive interactions in case studies of four different research fields to illustrate how the approach could provide more robust social impact assessment than current linear
Social Media, Civic Engagement, and Participation in the Digital AgeJimmy Young
This document discusses how social media and digital technologies can impact civic engagement and participation. It covers key topics like social media definitions, forms of participatory culture online, new media literacies, and digital activism. The document suggests that while social media makes it easier to connect with causes, the impact of online actions like sharing posts is still unclear, and tangible offline actions may be more effective for creating real change. It provides strategies for non-profits to thoughtfully engage audiences and leverage social platforms to accomplish goals and missions.
Citizen Innovation Co Creating Social Resources, Smart Government Conf 2011Laura Sommer
This document discusses approaches to public participation and co-creation between government and citizens. It outlines different levels of participation from information sharing to consultation to co-creation. New technologies have expanded opportunities for participation from basic websites and forms to social media, crowdsourcing and collaborative platforms. The document advocates starting public engagement at the beginning of the design process and involving citizens in co-creating services and policies. It provides examples of initiatives from New Zealand and other countries. Building trust, transparency, asking the right questions and demonstrating results are identified as important factors for successful public participation.
Estado Futuro fue una conferencia internacional, organizada en conjunto con la Organización para la Cooperación y el Desarrollo Económicos (OECD) el 30 y 31 de Marzo en el GAM, que abordo temáticas de innovación en el sector público, donde más de 300 expertos y actores – como Ministros, Jefes de servicio, funcionarios, académicos e innovadores públicos – compartieron experiencias sobre los desafíos que enfrentan hoy los gobiernos para diseñar e implementar sus agendas de innovación pública.
Para saber más de Estado Futuro, ingresa a www.estadofuturo.cl
The document discusses the importance of impact in psychological research. It defines impact as the demonstrable contribution of research to society and the economy. There are benefits to both society and researchers from focusing on impact, such as enhancing quality of life and raising researchers' profiles. The document provides examples of impactful research on the criminal justice system and the role of sport in offender rehabilitation. It outlines strategies for maximizing impact, such as establishing relationships with research users and involving them throughout the research process.
From Open Government to Living Policy MakingDamien Lanfrey
The next step in policy-making requires practitioners to design policies that are "living agents" rather than mere sets of rules. Policies must enable communities and ecosystems, accelerate quality, introduce enzymes, promote agility and be impact-driven.
Authors: Damien Lanfrey, Donatella Solda
Policy advisors, Ministry of Education, University and Research, Italy
Authors: Damien Lanfrey, Donatella Solda
Policy advisors, Ministry of Education, University and Research, Italy
Open government practice does not guarantee good policy design to translate into impactful processes.
The next step in policy-making asks practitioners to design policies that are "living agents" rather than mere sets of rules. Policies must enable communities and ecosystems, accelerate quality, introduce enzymes, promote agility and be impact-driven.
Synergizing Natural and Research CommunitiesTom De Ruyck
Research panels are facing declining response rates and decreased motivation for participation. As an alternative, researchers are exploring the use of social media as it provides a new stream of freely available consumer information through methods like social media netnography. However, user-generated social media content should be treated with caution, learning from mistakes of the past. The document discusses creating a "win-win-win" situation for researchers, clients, and research participants by combining social media netnography with online research communities in a respectful, ethical manner.
Synergizing natural and research communities: Caring about the research ecosy...InSites Consulting
Research panels are under pressure due to declining response rates to traditional surveys. Researchers need alternatives to learn about consumer attitudes and behavior. This document discusses using social media netnography and online research communities as alternatives. It proposes a connected research philosophy to create a win-win-win for the research agency, client, and consumer. It details a research design combining social media analysis, an online community recruited from a relevant social media site, and a consumer survey about social media research. The results found value for the client in unexpected insights and understanding consumer language.
This document discusses public engagement with research. It provides definitions of public engagement from various organizations that emphasize it as a two-way process involving interaction and listening to generate mutual benefit. Impact is defined as an effect, change or benefit beyond academia. The document then poses four key questions to consider before engaging in public engagement: who the engagement is with, how it will be conducted, how success will be defined, and why the engagement is important. It provides advice on answering each question and capturing evidence of impact. The overall message is that public engagement should be a thoughtful, mutually beneficial process between researchers and the public.
Social Media Research Symposium Changing Landscape of Social Media Reseach ...Claudia Megele
The document discusses how social media and online connectivity have changed research and academia. Some key points discussed include:
- Ubiquitous connectivity has enhanced communication and relationships through new sharing cultures and visibility of online content.
- Digital data is now shared, linked and analyzed through techniques like text mining and crowd-sourcing versus private offline data.
- Research outputs have evolved from static text to dynamic, multimodal formats through tools like infographics, videos and networked conversations.
- Traditional professional networks based on exclusion have given way to more inclusive online networks that harness diverse audiences and perspectives.
The document examines implications of these changes for various aspects of the research cycle and scholarly communication.
These are the slides from the Izwe, FutureGov and SOLACE Enterprise event "Meeting the Cuts and Big Society Challenge."
If you would like any more information please feel free to contact us on hello@izwe.com.
This document outlines a seminar presentation given by Dr. Alice Mathers and James Richardson of Tinder Foundation on evaluating digital inclusion projects. It discusses defining digital and social exclusion and their overlap, as well as the need to evidence what intervention strategies are effective. Two case studies are presented: an eReading Rooms project and a Vodafone mobile devices initiative. Attendees then participate in a workshop designing evaluation frameworks for sample digital inclusion projects focusing on aims, methods, outcomes, and adding value.
This document summarizes a conference on Policy Making 2.0. It discusses the challenges of modern policy making, such as dealing with unknown unknowns and distributed governance. It outlines the goals of developing a research roadmap to strengthen the policy making community. The proposed method is open and recursive. The document envisions a third way of policy making that is open, evidence-based, and addresses the full policy cycle from anticipating issues to evaluation. It acknowledges challenges in ensuring technology leads to real policy impacts and cultural changes. Next steps include collaboratively curating examples and continuing discussion through online groups.
Similar to Open Government Communities: Does Design Affect Participation? (20)
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At Techbox Square, in Singapore, we're not just creative web designers and developers, we're the driving force behind your brand identity. Contact us today.
Industrial Tech SW: Category Renewal and CreationChristian Dahlen
Every industrial revolution has created a new set of categories and a new set of players.
Multiple new technologies have emerged, but Samsara and C3.ai are only two companies which have gone public so far.
Manufacturing startups constitute the largest pipeline share of unicorns and IPO candidates in the SF Bay Area, and software startups dominate in Germany.
LA HUG - Video Testimonials with Chynna Morgan - June 2024Lital Barkan
Have you ever heard that user-generated content or video testimonials can take your brand to the next level? We will explore how you can effectively use video testimonials to leverage and boost your sales, content strategy, and increase your CRM data.🤯
We will dig deeper into:
1. How to capture video testimonials that convert from your audience 🎥
2. How to leverage your testimonials to boost your sales 💲
3. How you can capture more CRM data to understand your audience better through video testimonials. 📊
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Recruiting in the Digital Age: A Social Media MasterclassLuanWise
In this masterclass, presented at the Global HR Summit on 5th June 2024, Luan Wise explored the essential features of social media platforms that support talent acquisition, including LinkedIn, Facebook, Instagram, X (formerly Twitter) and TikTok.
Structural Design Process: Step-by-Step Guide for BuildingsChandresh Chudasama
The structural design process is explained: Follow our step-by-step guide to understand building design intricacies and ensure structural integrity. Learn how to build wonderful buildings with the help of our detailed information. Learn how to create structures with durability and reliability and also gain insights on ways of managing structures.
Taurus Zodiac Sign: Unveiling the Traits, Dates, and Horoscope Insights of th...my Pandit
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2. ABOUT ME
M.Sc. Political Science, University of Copenhagen (2009)
!
Partner & Chief Strategy Officer in Better Collective
- Start-up (est. 2004) focusing on online communities in
the igaming industry.
- Industrial PhD focuses on increasing participation to
online communities in open government.
!2
3. PRESENTATION AGENDA
- PART I: WHY STUDY OPEN GOVERNMENT?
- PART II: RESEARCH QUESTION
- PART III: K10: AN OPEN GOVERNMENT COMMUNITY
- PART IV: EXPERIMENTS, DESIGN & FINDINGS
- PART V: LEAN EXPERIMENTATION
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5. WHAT IS IT? OPEN
GOVERNMENT DEFINED
Open government is a global movement to make
government more open and increase participation
& collaboration through the means of technology.
!
(Obama 2009; Lathrop & Ruma 2010b; Open
Government Partnership 2013)
!5
6. OPEN GOVERNMENT CAN
BE MANY THINGS
Open data
Public service delivery
Transparency eRulemaking
Anti-corruption Innovation
Accountability Access
Citizen participation
!6
9. WE ARE INVESTING A LOT
IN OPEN GOVERNMENT
The Danish government is
currently implementing 33
different open government
initiatives.
!9
10. THERE IS A PROBLEM:
PARTICIPATION
-
Citizen participation initiatives will only succeed if
the citizens actively participate.
-
But only 25 % of online communities gather more
than 1,000 users in their lifetime (Farzan et al.
2011).
-
1,000 users is hardly enough to fulfill the aims and
ambitions of open government.
!10
11. kbh.dk: Social network for Copenhagen Citizens (2008).
Price: DKK 7 million.
Aim: 125,000 users. Only got 1,800 users (1,44% of the goal).
!11
14. THE STATE OF OPEN
GOVERNMENT
- Open government offers great potential
and many promises.
!
- But efforts often fail to meet expectations
due to lack of participation.
!14
15. EXISTING RESEARCH CAN
HELP WITH THE PROBLEM
- Community design affects participation.
(Wasko, Faraj and Teigland 2004; Ma and Agarwal 2007;
Venters and Wood 2007; Zhang and Watts 2008; Moon
and Sproull 2008; Shen and Khalifa 2009).
- Social psychology theory can be used to generate
ideas and hypotheses about community design.
(Beenen et al. 2005; Cosley et al. 2006; Chen et al.
2010; Burke, Marlow, and Lento 2009; Kraut and
Resnick 2012).
!15
19. MAIN CONTRIBUTIONS
- Substantial knowledge about increasing
participation to open government communities
through social psychology inspired design.
!
- Lean Experimentation Framework: Make it
cheaper and faster to test design ideas in the
future.
!19
21. K10 is an open government community for people involved
with “early retirement pension” and “flexjob”.
!21
22. ABOUT K10
- Purpose: “K10 is created with the aim of sick
people, who are trapped in the system during their
case handling with the municipalities, have a place
where they can get advice and support from other
people who are in the same situation. This support
can be of statutory or moral nature…”
!
- Registered users: 9,500
- Contributing users: 4,000
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25. Experiments
Experiments are used to test different design patterns
Experiment
Experiment 1
Experiment 2
Experiment 3
Experiment 4
Theory
Social comparison theory
Goal setting
theory
Self-efficacy
theory
Social identity
theory
Proxy
Email
Survey
Email & Message
Google
advertisements
Effect
Measure effects
on participation
Measure effects
on participation
Measure effects
on participation
Measure effects
on participation
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26. EXPERIMENT 1
Research Question: How does exposure to social comparison information affect users’
participation in K10?
GROUP 1
(n = 107)
T0
GROUP 2
(n = 111)
Measure participation
Receives an email with
T1
Receives an email with
comparative
non-comparative
participation
participation
information
Intervention
GROUP 3
(n = 1,265)
information
Measure participation
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Receives no email
27. EXPERIMENT 1 FINDINGS
MAIN FINDINGS
- Below-means users participate significantly more.
- No significant difference between comparative and noncomparative information is detected.
P-VALUES
EFFECT SIZE
IMPLICATIONS FOR
DESIGN
VALIDITY CONCERNS
- Ranging from p < 0.026 to p < 0.269
- Medium-large
- Participatory information can alter participation patterns.
- Participatory information might upset users.
- Can be implemented through stats, leader boards or emails.
- Sending emails per se might have an effect.
- Extrapolation unknown
- Dependent variable might not be most salient comparison
metric.
!27
28. EXPERIMENT 2
Research Question: How does a self-assigned goal to a number of contributions to K10
affect subsequent participation?
GROUP 1
(n = 51)
T0
Intervention
T1
GROUP 2
(n = 33)
GROUP 3
(n = 3,998)
Measure participation
Subjects are asked to
Subjects are answering
set a participation goal
a survey without
in a survey.
participation goals.
Measure participation
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Subjects are not
answering a survey.
29. EXPERIMENT 2 FINDINGS
MAIN FINDINGS
P-VALUES
EFFECT SIZE
- Goal assignment to high goals might increase participation.
- Only significant effect for subjects committing to a higher goal.
- Ranging from p < 0.003* to p < 0.057*
- Large
- Simply asking users how much they will contribute might
IMPLICATIONS FOR
DESIGN
increase participation.
- Goal-setting can be implemented in several ways: in sign-up
process, in surveys and through direct outreach.
- * Significant change in control group, indicating potential
VALIDITY CONCERNS spurious variable - no extrapolation should be made.
- Extrapolation unknown
!29
30. EXPERIMENT 3
Research Question: How does knowledge of other users’ gratitude for previous
contributions affect future contributions?
GROUP 1
(n = 23)
T0
Intervention
GROUP 2
(n = 23)
Receives an email and message at
K10 containing a thank you note.
Receives no email or message.
Measure participation
T1
Intervention
Receives no email or message.
Receives an email and message at
K10 containing a thank you note.
Measure participation
!30
31. EXPERIMENT 3 FINDINGS
MAIN FINDINGS
- Thanking subjects increase subsequent participation
- As a medium, internal message system is more effective than
email
P-VALUE
EFFECT SIZE
IMPLICATIONS FOR
DESIGN
- P < 0.040
- Medium
- Expressing gratitude can be used to attain desired behavior.
- Recognition can be implemented in different ways including
automated recognition, peer-to-peer recognition and expert
recognition.
- Potential carryover effect. Compromises effect size, not logic
VALIDITY CONCERNS
- Non-random sampling makes it challenging to extrapolate
- Possibly unclear who is thanking the subjects
-Extrapolation unknown.
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32. EXPERIMENT 4
Research Question: How does benefit of contribution affect subsequent behavior on
K10?
GROUP 1
(n = 185)
GROUP 2
(n = 86)
GROUP 3
(n = 70)
Subjects see an
Subjects see an
advertisement
highlighting
highlighting
benefit to similar
benefit to self by
others (small
joining K10.
Intervention
advertisement
group) by joining
K10.
T1
GROUP 4
(n = 112)
Subjects see an
Subjects see an
advertisement
advertisement
highlighting
highlighting no
benefit to others
benefit by joining
(large group) by
K10.
joining K10.
Measure participation
!32
33. EXPERIMENT 4 FINDINGS
MAIN FINDINGS
P-VALUES
EFFECT SIZE
Identity constructs do not affect subjects’ participation. But it
does affect engagement.
- Ranging from p < 0.000 to p < 0.906
- Small
- First impressions matter - it affects the subjects’ subsequent
IMPLICATIONS FOR
DESIGN
behavior or attracts certain types of subjects.
- Advertisement platforms are useful for recruiting and
assigning subjects
VALIDITY CONCERNS
-The two-week time span might have been too short.
-The different advertisements might attract different people to
begin with.
- Poor group constructs.
!33
34. OVERALL FINDINGS
INSIGHTS ACROSS
EXPERIMENTS
SHARED
METHODOLOGICAL
CHARACTERISTICS
- Design can influence participation behavior.
- Effects not unambiguous as expected.
-Participation problem can be addressed.
- True experiments
- Theory-based
- Conducted in the field
- Use Proxies to test design ideas
- External validity: Unknown to which degree findings apply to
KEY CHALLENGES
ACROSS
EXPERIMENTS
other open government communities.
- Between different demographic groups in Denmark
- Even more so between different cultures such as East / West
-Temporal validity: Unknown how findings apply in 1, 5 or 10 years.
!34
37. LEAN EXPERIMENTATION &
BETTER COLLECTIVE
- Conduct experiments early on before investing in
products / features / changes.
- Using proxies and website to conduct tests on.
- Many tests fail to improve status quo.
!37
38. SUMMARY
- Open government has a potential to improve
democracy, decisions, efficiency and innovation.
- Success requires sustained participation.
- Social psychology can help inspire design.
- Experimental methodology can help identify
successful design patterns.
- Much more experimentation is necessary.
- Lean Experimentation might help on scalability.
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