The document contains two tasks - the first involves completing a dialogue in a clothes shop between a customer and employee, and the second matches sentences from a shopping interaction. The dialogue includes exchanges where the customer asks for help finding and trying on an item, asks if it fits well and is available in another size or color, and inquires about alterations and return policies. The second task pairs sentences between a customer asking for assistance and items, and an employee responding with sizing questions, material details, and fitting room locations.

1. OPEN DIALOGUE IN A CLOTHES SHOP:
TASK 1: Complete this dialogue in a logical way:
 Could you help me, please?

 Could you tell me where ………………………………….?

 Excuse me, I'm looking for a .......... .

 Is there somewhere I can try this on, please?
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 Does it suit me?
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 Do you have this in a ………………………………….,please?
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 Do you do alterations?
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 Do you have a refund policy?
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 Is this in the sale?

TASK 2: MATCH THESE SENTENCES:
A. May I help you? 1. Can I try them on?
B. What colour would you like? 2. I’ll take them.
C. Wool. 3. I’m not sure. Can you measure me?
D. These are shorter. 4. Have you got anything in cotton?
E. You’re 34´´ waist. How about these? 5. Yes, I’m looking for a pair of trousers.
F. Yes, these. 6. Black
G. The fitting room is over there. 7.They are a little long. Have you got anything
shorter?
H. And what size are you? 8.What material are they?
I.
a- /b- /c- /d- /e- /f- /g- /h-
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