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Online	
  360	
  
Consolidating	
  Your	
  Marketing	
  
         Approach	
  	
  
            Sanjee	
  Singh	
  
                    	
  
What	
  is	
  Online	
  360?	
  


     It’s	
  a	
               It’s	
  more	
  than	
  
                                                          It’s	
  extreme	
  digital	
  
 Comprehensive	
              Websites,	
  SEO	
  &	
  
                                                                   branding	
  	
  
    Solution	
                          PPC	
  	
  



                                  It’s	
  	
  about	
  
It’s	
  engagement	
  &	
                                  It’s	
  Win/Win	
  –	
  for	
  
                                optimizing	
  &	
  
 experimentation	
                                           Customer	
  &	
  IC	
  
                                 integration	
  
Playing	
  in	
  the	
  Online	
  Environment	
  


  * Clear	
  Goals	
  
  * Strategic	
  Approach	
  
  * Online	
  User	
  
                  	
  
Clear	
  Online	
  Marketing	
  Goals	
  


           Credibility	
  &	
  Reputation	
  

                     Get	
  Found	
  

                     Add	
  Value	
  

           Connect,	
  Engage	
  &	
  Grow	
  

          Generate	
  Leads	
  &	
  Business	
  
Take	
  a	
  Strategic	
  Approach	
  


                      Window	
  of	
           Purpose,	
  
                      Opportunity	
          Goals,	
  	
  &	
  Plan	
  



                      Key	
  Strategic	
      Competitive	
  
                        Areas	
  of	
         Advantage/
                         Focus	
  	
          Uniqueness	
  
Understanding	
  the	
  Online	
  User	
  


                                                 Goal	
  
                             Engaging	
  
                                              Orientated	
  



                                                          Accessing	
  
         Reviews	
  &	
  	
  Do	
                        Services,	
  info	
  
           Research	
                                      &	
  Social	
  
                                                            Media	
  



                                             Influenced	
  by	
  
                              Share	
  
                                                Social	
  
                           Experiences	
  
                                               Networks	
  
Reality	
  Check!	
  


* Customers	
  are	
  online	
  and	
  rapidly	
  growing!	
  
*  People	
  can	
  write	
  what	
  they	
  like	
  &	
  when	
  they	
  
   like	
  &	
  send	
  to	
  friends,	
  groups…	
  	
  
* “Megaphone	
  Effect”	
  
The	
  New	
  ROI	
  is	
  Trust	
  




Online…	
  Credibility,	
  Safety,	
  Privacy	
  &	
  Value	
  
Online	
  360	
  –	
  3C’s	
  


It’s	
  all	
  about	
  Credibility,	
  
        Conversation	
  &	
  
             Conversion	
  
Credibility	
  


*  Growing	
  your	
  Digital	
  Footprint	
  –	
  Branding,	
  
   Look	
  &	
  Feel,	
  SEO	
  Setup,	
  Keywords,	
  Creating	
  
   Value	
  &	
  Optimized	
  Content	
  
Conversation	
  
Maximize	
  Your	
  Reach	
  &	
  Engagement	
  
*  Growing	
  &	
  Nurturing	
  your	
  Online	
  Community	
  
   –	
  All	
  About	
  Interactive	
  Communication	
  &	
  
   providing	
  value	
  
Conversion	
  
     Maximize	
  Your	
  Value	
  Creation	
  &	
  
             Sustainability	
  
*  Growing	
  your	
  Business	
  &	
  Keeping	
  your	
  Customers	
  
   Happy	
  &	
  Creating	
  Customers	
  for	
  Life	
  	
  
Key	
  Strategic	
  Areas	
  of	
  Focus	
  



                   Online	
  
                                     Search	
  
                 Credibility	
  
                                    Strategy	
  
                  Strategy	
  


              Mobile	
                     Content	
  
             Strategy	
                    Strategy	
  

                             Social	
  
                             Media	
  
                            Strategy	
  
Online	
  Credibility	
  


              Online	
  Branding	
  &	
  Credibility	
  	
  

              • Design,	
  Look	
  &	
  Feel	
  
              • Trust	
  
              • Value	
  	
  

              Online	
  Reputation	
  
              Management	
  
              • Organizational	
  Voice	
  	
  
              • Listening	
  Tools	
  –	
  Reviews	
  &	
  Ratings	
  
              • ORM	
  Policy	
  	
  	
  

              Online	
  Inoculation	
  &	
  Protection	
  
Search	
  Strategy	
  


            Integration	
  of	
  Search,	
  Social	
  
            &	
  Content	
  


            Keyword	
  Research	
  &	
  
            Validation	
  


            Optimized	
  Content	
  


            Quality	
  Link	
  Building	
  &	
  
            Social	
  Booking	
  Marking	
  
Content	
  Strategy	
  


             Setup	
  Publication	
  Hub	
  &	
  
             Content	
  Blueprint	
  	
  


             Industry,	
  Target	
  Audience	
  &	
  
             Niche	
  


             Establish	
  Rivers	
  of	
  
             Information	
  


             Valuable	
  Optimized	
  Content	
  
Social	
  Media	
  Strategy	
  


                 Growing	
  &	
  Nurturing	
  Your	
  
                 Online	
  Community	
  


                 Engaging	
  &	
  Interacting	
  	
  &	
  
                 providing	
  Value	
  


                 Being	
  Responsive	
  &	
  Have	
  
                 set	
  Protocol	
  


                 Running	
  specific	
  Social	
  
                 Media	
  Campaigns	
  &	
  Ads	
  
Bottom	
  Line!	
  


* Social	
  Media	
  provides	
  the	
  clues	
  
 that	
   could	
   lead	
   to	
   higher	
   quality	
  
 services	
   &	
   products,	
   customers	
   for	
  
 life,	
  efficiency	
  &	
  revenue	
  growth!	
  
Mobile	
  Strategy	
  


            Clear	
  Business	
  Objectives	
  &	
  
            Calls	
  to	
  Action	
  



            Create	
  an	
  optimized	
  mobile	
  
            website	
  




            Linking	
  Mobile	
  to	
  Social	
  	
  
Online	
  360	
  Program-­‐	
  3C’s	
  
                                                    Traffic	
  
          Engagement	
  
                                                                                   C
           Social/SMO	
                        Search/SEO	
                        O
O                                                                                  M
N                             BLOG	
  	
  
                                                        Press	
  
                                                        Release	
                  M
                            CAST	
  PAGE	
  
L	
                                                     Blogging	
                 U
I                                                                                  N
N                           Syndication	
  
                                                         Video	
  
                                                                                   I	
  
E	
                                                    Mobile	
                    T
                                                                                   Y	
  
           ORM	
                                       Links	
  &	
  Ranking	
  
Credibility	
  


Months	
  1	
  -­‐	
  3:	
  Setup	
  of	
  the	
  Online	
  360	
  Program	
  	
  

Goal:	
  Branding	
  &	
  Credibility	
  
Outcomes:	
   Consistent	
   Branding,	
   Sound	
   Online	
   Presence,	
  
Digital	
   Assets	
   are	
   optimized	
   for	
   both	
   Search	
   &	
   Social	
  
Worlds.	
  
Results:	
   Bigger	
   more	
   Credible	
   Digital	
   Footprint,	
   Creation	
  
of	
   a	
   central	
   publication	
   hub,	
   Creation	
   of	
   valuable	
  
optimized	
  content	
  &	
  better	
  ranking	
  in	
  search	
  results.	
  
Conversation	
  


Months	
  3	
  -­‐	
  6:	
  Implementation	
  of	
  the	
  Content	
  &	
  Social	
  
Media	
  Strategy	
  
Goal:	
  Engaging	
  &	
  Growing	
  Your	
  Online	
  Community	
  
Outcomes:	
   Piloting	
   Specific	
   Marketing	
   Campaigns	
  
designed	
  for	
  the	
  Blog	
  and	
  each	
  Social	
  Media	
  Channel.	
  
Results:	
   Increase	
   in	
   Social	
   Media	
   Fans,	
   Conversations	
   &	
  
Interactions.	
   Building	
   an	
   engaged	
   &	
   happy	
   online	
  
community	
  
Conversion	
  


Months	
  6	
  -­‐	
  9:	
  Tweaking,	
  Improving	
  &	
  Repeating	
  

Goal:	
  Conversion	
  of	
  Online	
  Activity	
  to	
  Business	
  for	
  the	
  
Company.	
  
Outcome:	
  Well	
  run	
  Online	
  360	
  Program	
  that	
  has	
  achieved	
  
the	
  3	
  C’s	
  
Result:	
  Increased	
  ROI	
  &	
  Happy	
  Customers	
  
Reoccurring	
  Revenue	
  


Months	
  9	
  -­‐	
  12:	
  Maintenance	
  of	
  the	
  Program	
  &	
  Planning	
  
of	
  Strategy	
  for	
  the	
  next	
  12	
  months.	
  
Long	
  Term	
  Strategy:	
  
• Staying	
  Consistent	
  
• Dominating	
  Search	
  
• Tracking	
  Conversions	
  in	
  Analytics	
  
• Providing	
  Insane	
  Value	
  
• Monitoring,	
  Reviewing	
  &	
  Tweaking	
  Strategy	
  &	
  Campaigns	
  
• ROI	
  
Building	
  Blocks	
  to	
  Success	
  –	
  3	
  C’s	
  

                                                     GOOGLE’S	
  SWEET	
  
                                                         SPOT	
                                  Platinum	
  Level	
  $$$	
  

                                                     Gold	
  Level	
  $$	
                         -­‐	
  Branding	
  
                                                                                                   -­‐	
  Blogging	
  
                                                                                                   -­‐	
  Social	
  	
  
                                                         -­‐	
  Branding	
  	
  
Basic	
  Level	
  $	
                                    -­‐	
  Blogging	
  
                                                                                                   -­‐	
  Search	
  
                                                                                                   -­‐	
  Video	
  
                                                         -­‐	
  Social	
  
  -­‐	
  Basic	
  Branding	
  	
                                                                   -­‐	
  PPC	
  
                                                         -­‐	
  Search	
  
  -­‐	
  Blogging	
                                                                                -­‐	
  Mobile	
  
                                                         -­‐	
  Video	
  
  -­‐	
  SEO	
  




                          •      Create	
  Recurring	
  Revenue	
  -­‐	
  $2000	
  to	
  $10000	
  per	
  month	
  
                          •      Scalable	
  Approach	
  -­‐	
  small	
  to	
  large	
  clients	
  
                          •      Covers	
  Core	
  WSI	
  Marketing	
  Services	
  
                          •      Creates	
  Customers	
  for	
  Life	
  
Outcomes	
  
      Comprehensive	
  Sustainable	
  Online	
  
            Marketing	
  Strategy	
  	
  

       Credible	
  Online	
  Brand	
  &	
  Business	
  

  Optimization	
  of	
  Search,	
  Social	
  	
  &	
  Mobile	
  
                        Worlds	
  

     Creation	
  of	
  Central	
  Publication	
  Hub	
  


Engaged	
  Happy	
  Growing	
  Online	
  Community	
  

  Conversion	
  of	
  Online	
  Leads	
  –	
  Growth	
  in	
  
                Business	
  &	
  ROI	
  
Questions?	
  


Sanjee	
  Singh	
  
Avax	
  Consulting	
  Inc	
  
Email:	
  sanjee@avaxusa.com	
  

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Online 360 Marketing Strategy

  • 1. Online  360   Consolidating  Your  Marketing   Approach     Sanjee  Singh    
  • 2. What  is  Online  360?   It’s  a   It’s  more  than   It’s  extreme  digital   Comprehensive   Websites,  SEO  &   branding     Solution   PPC     It’s    about   It’s  engagement  &   It’s  Win/Win  –  for   optimizing  &   experimentation   Customer  &  IC   integration  
  • 3. Playing  in  the  Online  Environment   * Clear  Goals   * Strategic  Approach   * Online  User    
  • 4. Clear  Online  Marketing  Goals   Credibility  &  Reputation   Get  Found   Add  Value   Connect,  Engage  &  Grow   Generate  Leads  &  Business  
  • 5. Take  a  Strategic  Approach   Window  of   Purpose,   Opportunity   Goals,    &  Plan   Key  Strategic   Competitive   Areas  of   Advantage/ Focus     Uniqueness  
  • 6. Understanding  the  Online  User   Goal   Engaging   Orientated   Accessing   Reviews  &    Do   Services,  info   Research   &  Social   Media   Influenced  by   Share   Social   Experiences   Networks  
  • 7. Reality  Check!   * Customers  are  online  and  rapidly  growing!   *  People  can  write  what  they  like  &  when  they   like  &  send  to  friends,  groups…     * “Megaphone  Effect”  
  • 8. The  New  ROI  is  Trust   Online…  Credibility,  Safety,  Privacy  &  Value  
  • 9. Online  360  –  3C’s   It’s  all  about  Credibility,   Conversation  &   Conversion  
  • 10. Credibility   *  Growing  your  Digital  Footprint  –  Branding,   Look  &  Feel,  SEO  Setup,  Keywords,  Creating   Value  &  Optimized  Content  
  • 11. Conversation   Maximize  Your  Reach  &  Engagement   *  Growing  &  Nurturing  your  Online  Community   –  All  About  Interactive  Communication  &   providing  value  
  • 12. Conversion   Maximize  Your  Value  Creation  &   Sustainability   *  Growing  your  Business  &  Keeping  your  Customers   Happy  &  Creating  Customers  for  Life    
  • 13. Key  Strategic  Areas  of  Focus   Online   Search   Credibility   Strategy   Strategy   Mobile   Content   Strategy   Strategy   Social   Media   Strategy  
  • 14. Online  Credibility   Online  Branding  &  Credibility     • Design,  Look  &  Feel   • Trust   • Value     Online  Reputation   Management   • Organizational  Voice     • Listening  Tools  –  Reviews  &  Ratings   • ORM  Policy       Online  Inoculation  &  Protection  
  • 15. Search  Strategy   Integration  of  Search,  Social   &  Content   Keyword  Research  &   Validation   Optimized  Content   Quality  Link  Building  &   Social  Booking  Marking  
  • 16. Content  Strategy   Setup  Publication  Hub  &   Content  Blueprint     Industry,  Target  Audience  &   Niche   Establish  Rivers  of   Information   Valuable  Optimized  Content  
  • 17. Social  Media  Strategy   Growing  &  Nurturing  Your   Online  Community   Engaging  &  Interacting    &   providing  Value   Being  Responsive  &  Have   set  Protocol   Running  specific  Social   Media  Campaigns  &  Ads  
  • 18. Bottom  Line!   * Social  Media  provides  the  clues   that   could   lead   to   higher   quality   services   &   products,   customers   for   life,  efficiency  &  revenue  growth!  
  • 19. Mobile  Strategy   Clear  Business  Objectives  &   Calls  to  Action   Create  an  optimized  mobile   website   Linking  Mobile  to  Social    
  • 20. Online  360  Program-­‐  3C’s   Traffic   Engagement   C Social/SMO   Search/SEO   O O M N BLOG     Press   Release   M CAST  PAGE   L   Blogging   U I N N Syndication   Video   I   E   Mobile   T Y   ORM   Links  &  Ranking  
  • 21. Credibility   Months  1  -­‐  3:  Setup  of  the  Online  360  Program     Goal:  Branding  &  Credibility   Outcomes:   Consistent   Branding,   Sound   Online   Presence,   Digital   Assets   are   optimized   for   both   Search   &   Social   Worlds.   Results:   Bigger   more   Credible   Digital   Footprint,   Creation   of   a   central   publication   hub,   Creation   of   valuable   optimized  content  &  better  ranking  in  search  results.  
  • 22. Conversation   Months  3  -­‐  6:  Implementation  of  the  Content  &  Social   Media  Strategy   Goal:  Engaging  &  Growing  Your  Online  Community   Outcomes:   Piloting   Specific   Marketing   Campaigns   designed  for  the  Blog  and  each  Social  Media  Channel.   Results:   Increase   in   Social   Media   Fans,   Conversations   &   Interactions.   Building   an   engaged   &   happy   online   community  
  • 23. Conversion   Months  6  -­‐  9:  Tweaking,  Improving  &  Repeating   Goal:  Conversion  of  Online  Activity  to  Business  for  the   Company.   Outcome:  Well  run  Online  360  Program  that  has  achieved   the  3  C’s   Result:  Increased  ROI  &  Happy  Customers  
  • 24. Reoccurring  Revenue   Months  9  -­‐  12:  Maintenance  of  the  Program  &  Planning   of  Strategy  for  the  next  12  months.   Long  Term  Strategy:   • Staying  Consistent   • Dominating  Search   • Tracking  Conversions  in  Analytics   • Providing  Insane  Value   • Monitoring,  Reviewing  &  Tweaking  Strategy  &  Campaigns   • ROI  
  • 25. Building  Blocks  to  Success  –  3  C’s   GOOGLE’S  SWEET   SPOT   Platinum  Level  $$$   Gold  Level  $$   -­‐  Branding   -­‐  Blogging   -­‐  Social     -­‐  Branding     Basic  Level  $   -­‐  Blogging   -­‐  Search   -­‐  Video   -­‐  Social   -­‐  Basic  Branding     -­‐  PPC   -­‐  Search   -­‐  Blogging   -­‐  Mobile   -­‐  Video   -­‐  SEO   •  Create  Recurring  Revenue  -­‐  $2000  to  $10000  per  month   •  Scalable  Approach  -­‐  small  to  large  clients   •  Covers  Core  WSI  Marketing  Services   •  Creates  Customers  for  Life  
  • 26. Outcomes   Comprehensive  Sustainable  Online   Marketing  Strategy     Credible  Online  Brand  &  Business   Optimization  of  Search,  Social    &  Mobile   Worlds   Creation  of  Central  Publication  Hub   Engaged  Happy  Growing  Online  Community   Conversion  of  Online  Leads  –  Growth  in   Business  &  ROI  
  • 27. Questions?   Sanjee  Singh   Avax  Consulting  Inc   Email:  sanjee@avaxusa.com