The document outlines an organization's services for economic zones, including advisory, investment attraction, customer servicing, and asset management. The key services described are analyzing challenges, attracting investors through various channels and a physical presence in 21 cities, providing simplified and efficient customer service processes, and managing commercial real estate assets. The overall goal is to develop business sectors locally and globally through an omni-channel approach and delivering an excellent customer experience.

2. Innovating Economic Zones
Over 23 years of economic zones experience
Experienced professionals at an executive level
Strategy & Change management
Products development
Processes re-engineering
Marketing and communication
Sales and commercial
Best in class and purpose fit ecosystem
2
I Investment Attraction
O Onboarding Applicants
S Servicing Customers

3. Connecting Authority to Investors
3
InvestorsAuthority

4. Insights

5. Economic Cities Objectives
Attracting Foreign Direct Investment (FDI)
Generate Employment Opportunities
Supporting a Wider Economic Reform Strategy
Experimental Incubation for New Policies and
Systems
5
Reform

6. Economic Cities
Key Pillars
6
IA
Investment Attraction
CS
Customer Servicing
AM
Assets Development
& Management

7. Organization’s Hierarchy of Needs
7
Leadership
Value Capture
Value Creation
Existence

8. Economic Zones/Cities Solutions

9. 9
1
2
3
4
5
Advisory
Investment Attraction
Customer Servicing
Assets Management
Investors’ services

10. Advisory
10
Key Challenges
Market Dynamics
Rules & Regulations
Products & Services
Processes
Strategy
Metrics
Rules & Regulations
Products & Services
Processes
Change
Management
Understanding
Innovating
InputOutput
Strategic Plan Functions & Structure
Initiatives
Products & Services
Processes
Communication & Change Management
Systems
Value Proposition
Customer Segments
Goals & Objectives
Partnerships
Financials

11. Advisory Services
Omni would analyze
current challenges
Internal input
Customers/prospects input
Survey competitors
Rules and Regulations
Products and Services
Processes
State current situation
Through workshops with stakeholders state desired future
Wherever required change
Rules and Regulations
Products and Services
Processes
Document all changes in an organizational plan
Develop a business plan
11
1
2

12. Investment Attraction
12
Physical
Presence
Exhibitions
Enrollment
Digital
Marketing
Promotion
Omni location presence
Promotional activities
Collaterals
Website
Digital marketing
Onboard applicants

13. Omni – Investors Attractions
13
Face-to-Face Networking Events
G-to-G Conference
Print
WWW
Web MobileKiosk E-mail
Video
conferencing Messaging
Social
media
Service
centers
Omni Channels
Omni Locations
Omni Investors
$Omni Payment

14. Current Potential Cities
14
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
Australia Sydney
Australia Melbourne
China Shanghai
Denmark Copenhagen
India Bangalore
India Delhi
India Kolkata
India Mumbai
Indonesia Jakarta
Iran Tehran
Iraq Irbil
Netherland Hague
Norway Oslo
Russia Ekaterinburg
Russia St Petersburg
South Africa Cape Town
South Africa Johannesburg
South Korea Seoul
Sweden Stockholm
UAE Dubai
UK London

15. Customer Servicing
15
Local
Access
Simplified
Processes
Omni
Payment
Client Centric
24/7 Operations
Operational System
Omni Payment
Omni Channel Access
Simplified processes
Authenticate Once, verify
many
Continuous training
Continuous improvement
$

16. Asset Management
16
Local
Access
Simplified
Processes
Omni
Payment
Efficiency
Commercial Real Estate
investment instruments
development
Assets Development plans
Asset Maintenance
Tenants and lease
management
$

17. Result to Economic Zone
17
21
Cities
Presence
Digital Marketing
Exhibitions Enrolment
Authentication
Verification
Prospect Applicant Customers
To develop and promote
business sectors locally,
regionally and globallyVision
Phone eMail Web Mobile messaging Kiosk Social
Cash Credit Card Cheque Money Xfr
Omni Channel Omni Payment
Mission
• Attracting & developing talents
• Attracting & developing leading educational institutions
• Developing the right platform and ecosystem
• Developing a global standard of infrastructure and services
• Attracting and enabling SME, and leading enterprises
• Attracting and enabling Large and MNC
Efficient Services Innovative and Smart Services Delightful Customer Experience