The document outlines the performance-based operation and maintenance services offered by OEG India, emphasizing the importance of service providers taking ownership of plant equipment to optimize availability and minimize costs. It details a comprehensive approach that focuses on understanding customer needs, employee selection and training, environmental compliance, and safety measures. Furthermore, the document describes various programs for operations, maintenance, materials management, and performance monitoring, aimed at ensuring efficient and safe plant operations.

1. Operation and Maintenance
Performance based Maintenance Contract Services

2. A competitive environment places stiff
challenges in the path of companies in
terms of cost, quality, technology and
market position. In view of this,
companies have to place more
responsibility on service providers to reap
maximum benefits in terms of quality and
quantity. Service providers who can take
up complete ownership of the equipment /
assets of a plant are in great demand.
We offer our clients Performance-
based Operation and Maintenance
Services or only Maintenance
Services on a turnkey basis. These
services directly produce:
Optimum Plant availability
Minimization of Maintenance Costs
Optimization of Inventory
Reduced Downtime and Surprise
Breakdowns
OEG India

3. O & M Philosophy
The philosophy behind our approach is taking Ownership and is three – fold
Understanding our customer needs
Providing quality personnel and systems that enable us to achieve those needs.
Concentration on lean operation and lowering costs.
We clearly understand our value of the
customer is only measured by the
achievement of their needs. Each customer
has unique needs and our first task is to
understand them and establish goals that
meet each needs. Each employee will clearly
understand their importance in achieving
those goals.
The ability to meet the needs of our customer
entirely on the quality of the individuals
performing work combined with a well-
organized action plan. We place extreme
importance on employee selection, training,
team building and motivational programs
assure the quality of personnel and that they
work as a team. Our action plans are pre
established and proven but are continuously
evolving as we find more cost effective ways
to complete our tasks.
On-going training program will be provided
to ensure each of the employees receives
technical, safety and emergency response
training throughout their employment.
Management training will also be offered to
employee who occupy or seek to occupy
leadership roles in organization. Incentives
for personnel safety, facility performance and
conditioning will be offered to each employee
to further enhance their motivation to
operate and maintain the facility in a safe
reliable and efficient manner.
In staffing a facility, we support the concept
of self – sufficiency to minimize the
dependence on outside service contractors
who could have different priorities in
completing work for the facility. The O & M
staff will be self sufficient in completing
frequently occurring activities such as routine
operations, light equipment repairs,
preventive maintenance, reporting, payroll
and purchasing. For the infrequent or highly
specialized activities such as major
equipment overhauls, a separate major
overhaul team will be established and a
portion of the planned outage if necessitated
by scheduled constraints. In securing the
long-term financial viability of the facility, we
will strive to balance profit objectives with
asset preservation, environmental compliance
and personnel safety.

4. Plant Operation Programs
The operation program will be provided for:
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detailed look at our Services on this site.
Shift Operation
Operation planning
Standard operating
procedures
Emergency operating
procedures
Training
Performance monitoring
Operation audit
Fuel Efficient Operation
Demand specific
Operation
Maintenance program
The Maintenance program will provide the requirement
for:
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at our Services on this site.
Work Orders
Planning
Procedures
Preventative Maintenance
Predictable Maintenance
Maintenance Training
Materials Management
interface
Preparation of budgets for
major maintenance
Preparation of budgets for
plant improvement

5. Materials Management Program
The materials management
program will provide the
requirements for:
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Plants. Take a detailed look at our Services on
this site.
Procuring materials and tools
Warehousing
Inventory levels and controls
Renewal of inventories
Storage maintenance
Performance monitoring
Staging of material
Maintenance interface
Resource management and outage
scheduling
The mechanical / electrical engineer will track
plant work order items on a continuous basis.
Work items will be entered in the database along
with resource and cost data. Those items
requiring plant outages will be separately
classified.
Where required, a monthly schedule will be
issued showing the work to be performed during
the period. Manpower, contractor and material
requirements and availability will be listed.
These schedules will be reviewed with customer.
If an outage is planned and sufficient work is to
be accomplished, a more detailed schedule will
be prepared,
Plant Performance monitoring
The purpose of this program will be to collect
and analyze plant – operating data directly from
the plant and compare to a variety of user
defined benchmark models on a regular basis
(twice a year)
Housekeeping program
The housekeeping / cleanliness program is site
specific and will encompass all buildings and
grounds. The goal of the program will be to
maintain the facility in a clean and manicured
state at all times and identifies the personnel
responsible for upkeep of the various areas.
Plant staff will maintain the cleanliness of the
plant buildings.

6. 0
Environmental Mitigation and
Monitoring Plan
In consultation with the owner, operator
will assist in developing an environmental
mitigation and monitoring plan.
The environmental mitigation and
monitoring plan will address the
following issues:
Improvement of the environmental
targets with minimum impact on
the environment.
Project operations that economize
on natural resources and energy.
Human health and safety
Compliance with legal
requirements and regulation
relating to the environment.
Training of the O & M staff with a
view to involvement, participation
and responsibility in
environmental in environmental
work.
Reporting of environmental work
and its impact on the environment.
Hazardous Material Program
The policy has procedure for:
Responsibilities
Training
Labels
Material safety data sheets
(MSDS’s)
Industrial Hygiene
Purchasing / receiving /
warehousing
List of hazardous chemicals
During the first phase of the project, these
procedures would be reviewed and then
revised as needed to meet the specific
requirements of the facility permits.
Records Management
We utilize a central filling system, which
permits all documentation and records to
be logically segregated, stored and
retrieved. The plant administrative
follicles and procedures manual include a
section, which describes the detailed
development and maintenance procedure
for records management.

7. Safety Program
The plant safety program provides the requirements for
establishing:
Safety goals
Safety monitoring
Safety meetings
Accident preventing program
Accident reporting
Controlled evacuation
We have developed a safety manual for our existing plant
operating and maintenance contracts. The safety
program includes procedures for safety monitoring,
safety meetings, accident reporting and accident
prevention.
Reporting
We will provide monthly and yearly reporting systems of
plant performance to the owner and any regulatory
agency.
The one-year performance forecast used in the annual
plant-operating plan will contain complete forecasts by
month. This format will be used as the basis for monthly
reports tracking actual against forecast performance.
Items to be tracked will be:
Quantitative items:
Cost of Labour and material
Electricity generation & consumption
Fuel consumption
Lube oil consumption
Water usage and discharge
Qualitative items:
Critical items summary
Plant betterment program
Schedule and unscheduled outages
Interface issues with the customer and regulatory
agencies
Major activities planned for the next two
reporting periods
Labour relations
Major issue not forecast in the plant operating
plan

8. Emergency Services
It is our intent to take the lead in responding to any forced or emergency outage at the project.
Our personnel will be on site or capable of immediate response to any alarm or notice of
malfunction, diagnose the problem and would immediately notify the owner’s representative.
We will have personnel and programs in place to minimize and reduce forced outage down time.
Performance Audits
We will conduct a performance audit (Quality Control) at the facility once per year on a schedule
basis and once per year on a “Surprise” basis. The purpose of the audit is to monitor plant
management’s execution of (1) O & M Contract obligations, (2) compliance with our policies,
programs and procedures and (3) maintaining a positive morale within the facility staff. The
owner will be invited to either conduct his or her own evaluation or attend the meeting with plant
management, which immediately follows our evaluation.
Operational Energy Group India Private Limited
A, Gokul Arcade,East Wing,
5th Floor, No.2 & 2A, Sardar Patel Road,
Adyar,Chennai-600020
Telephone: 91-044-43949300 - 49 (50 Lines)
Fax: 91-044-24424156
http://www.oegindia.com