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Maintenance Director Job Description 15 March 2015
ALAYUNI FOR
EQUIPMENT SECTOR
Maintenance Director
Author: EQ Team
Creation Date: 15 March 2015
Last Updated:
Document Ref:
Version: V 1.0
Approvals:
<Approver 1>
<Approver 2>
Page 1 of 7
Job Purpose
Is Responsible to manage the company’s equipment and maintenance operations. Schedules
and prioritizes equipment repairs and maintenance. The job of maintenance Director is for the
purpose/s of directing maintenance services; providing information and serving as a
resourse.Achieving defined objectives by planning, evaluating, developing, implementing and
maintaining services in compliance with established guidelines, and regulations: and
supervising and directing assigned staff.
Job Description
JobTitle:Maintenance Director
Department:Maintenance
JobGroup:DirectorGroup
JobCode:MTD-2-001
Reports To
Equipment Sector’s General Manager
Worklocation
Al-Ayuni Co. -Equipment Sector office – HQ
Working time – 5 working days – as exiting company policy and system (9hrs/day)
Over time – N/A
Roles and Responsibility
 Manage maintenance functions in the maintenance shop.
 Collaborates with internal and external personnel (e.g. other administrators, auditors,
community members, construction managers, vendors etc.) for the purpose of
implementing and/or maintaining services and programs.
 Oversees maintenance and repair of equipment, both in the shop and at the project
sites.
 Develops a preventive maintenance programme for the purpose of ensuring that
programme is maintained in a safe condition.
Page 2 of 7
 Develops and monitors budget allocation,expenditures,fund balance and related
financial activities for the purpose of ensuring that allocation are accurate, revenues are
recorded, expenses are within budget limits.
 Ensures that all equipment is completely inspected at least once a year and is calibrated
based on the manufacturer’s recommendations or government standard.
 Reviews employee training to ensure a skilled mechanic workforce.
 Manage & Ensure the maintenance shops is properly maintained, functional and clean.
 Establish and monitor preventative maintenance schedule on equipment.
 Establish service schedules on equipment for warranty compliance.
 Support on the job projects including identifying all sources of equipment maintenance,
fueling, repair and spare parts.
 Facilitates meeting and workshops, etc. for purpose of identifying issues, developing
recommendations, supporting other staff.
 Monitor work allocation and ensure any emergency work is undertaken as a matter of
urgency.
 Establish productivity expectations and tracks the production and activity of the
mechanic workforce.
 Manage the inbound and outbound inspection process.
 Ensure the ready status of idle equipment.
 To amend the status of work orders when access has not been possible or when
awaiting stores or materials.
 Participates in the equipment evaluation process to determine buy/sell needs. Also,
purchases and sells new and used equipment as directed by Management.
 Develop and maintains files on all equipment for historical data.
 Maintain a positive working relationship with other divisions of the company.
 Effectively trains, coaches, disciplines and develops employees to achieve and maintain
positive working relationships within the maintenance shop.
 Achieve desired results through effective leadership and appropriate influence while
adhering to established policies and procedures.
 Supervise maintenance team and support staff.
 Implement preventative maintenance programs.
 Monitor and review all complaints regarding the Repair & Maintenance service and
ensure they are fully investigated and that appropriate action is taken, in accordance
with the investigations findings.
 Adhering to safety regulations
 Enforcing industry requirements
 Ensure the external services are accurately specified, quotations obtained in accordance
with procedures and all submissions for payments are interrogated, before payments are
processed.
 Maintain current contact information for persons under his direction.
 Determine methods and course of action to achieve departmental and organizational
goals through effective planning and efficient performance of the department.
Page 3 of 7
 Strives for innovation within the department.
 Participates in meetings, workshops and seminars for the purpose of conveying and/or
gathering information required to perform functions.
 Recommends new hires, promotions, termination and transfers for the purpose of
maintaining staffing needs and productivity of the work force.
 Prepares a wide variety of written materials (e.g. correspondence, memos, report,
policy/procedures etc.)For the purpose of documenting activities, providing written
references, and/or conveying information.
 Respond to emergency situations during and after standard hours for the purpose of
resolving immediate safety concern.
 Regularly review and manage individual & team performance, provide motivational
leadership and support to the team, ensure clarity of direction, effective communication.
 To ensure and plan with purchasing department, the maintenance items / lubricants
should be stocked to the respective regional stores on time to make the preventive
maintenance effective.
 To ensure with purchasing department & suppliers will deliver spare parts in certain time
of period with genuine and correct items.
Management and Finance Authority
Authority Management Finance
N/A N/A
N/A N/A
Deliverable’s
 Produce a maintenance report about the issues in relation to equipment which includes
making recommendations for improvements on systems and processes.
 Provide technical and diagnostic advice to staff as required.
 Provide guides in relation to body maintenance, fit for service.
 Produce a breakdown, under repair, and idle report.
 Provide all work practices continuously improve in accordance with quality principles
Page 4 of 7
Key Performance Indicator(KPI’s)
No. KPI Definition MEASURABLES
1 A)
Maintenance service:
a)Repair rate Time
To ensure the customer gets satisfactory repair time
with the minimum breakdown of equipment and
quality of repair. Maintenance work should only be
undertaken by those who are competent to do the
work to minimize the breakdown time.
25-DAYS
1.B)
b) Maintenance service
to maintain request.
To ensure that request for maintenance services
should be maintained with minimum hours, quality,
standardized on time practices and/or methods. It’s
necessary to keep all state-owned facilities in good
repair and operating condition. Priority should be for
emergency job either ON/OFF duty hours.
06-DAYS
2.
Customer Service
satisfaction.
To ensure the services provided are of the highest
standard in term of customer care/satisfaction and
provided in cost effective manner, to ensure that all
work is completed on time.
8/10
3.
Applying Safety,
security and
environmental risks
within the work area
are mitigated in
accordance with plans
and timelines.
Ensure compliance with organizational requirements
for data protection, risk management, safeguarding,
health & safety and other legal and statutory
requirements along with best practice and general
duty of care. Ensure the working environment at
working places are safe, hazard free for the
employees.
COMPLY WITH
TIMELINE
4.
Applying Planned
preventative
maintenance schedule
adherence
Preventive maintenance is generally considered to
include both condition-monitoring and life extending
task which are scheduled at regular intervals as per
manuals & manufacturer recommendation and should
be priorities.
90%
5.
Reduction of damage,
cost and breakdowns.
Implementing strategies for preventive, predictive,
corrective maintenance programmed, making regular
oil sampling. Planning and scheduling should be
priorities and (Root cause failure Analysis) should be
implemented to overcome the breakdowns. Spare
parts requisition should be reviewed and make
decision to purchase items with the cost control
analysis.
30%
RelatedInteraction
 Internal:
 Communicate with all workshop’s managers to regularly inspect and planned
preventative maintenance is undertaken and progress is reported monthly.
 Communicate with Operation director and HR & Admin Director to ensure a timely
response to emergency breakdowns of equipment and/or appliances.
 Make a time to time site visits and monthly meetings with all workshop managers to
resolve the issues and get monthly progress report.
Page 5 of 7
 External:
 Ensuring positive relationships and communication are maintained with relevant
stakeholders.
 In consultation with the senior work Health and Safety Advisor to establish a proper work
environment.
Job Competencies
Competency Name Description Essential Or Marginal
Qualification
Bachelor’s Degree (preferably Masters) in
Mechanical /electronically engineering
Essential
Experience
Minimum 10 Years and above of managing heavy
equipment maintenance facility with extensive
knowledge of heavy highway equipment and trucks.
Experience creating queries and reports.
Essential
Skills
Comprehensive knowledge of all equipment used in
the company’s projects Essential
Good knowledge of safety regulations, practices
and procedures applicable to work unit Essential
Defines problems, collects data, establishes facts
and draws valid conclusions Essential
Excellent oral, written presentation and
interpersonal communication skills
Essential
Organizes and managestime, duties and activities
efficiently
Essential
Ability to lead, manage and develop a team to work
on site and in remote areas.
Essential
Reads, analyzes and interprets complex documents Marginal
Knowledge
Knowledge of computer fundamentals and MS
Office. Must have knowledge of project
management systems and databases such as
Microsoft Projects.
Excellent analytical and technical skills with a high
attention to detail; demonstrated strength in
problem-solving.
Marginal
ISSUED REVIEWED APPROVED
SectorHumanResources
SectionManager
DirectorR&M Department G.M of EquipmentSector
Mr.MajedAl Moallem Engr.MohammadAL.Nemer
DirectorR&M
Engr.SalahBalbied
Page 6 of 7

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Maintenance Director JD updated

  • 1. Maintenance Director Job Description 15 March 2015 ALAYUNI FOR EQUIPMENT SECTOR Maintenance Director Author: EQ Team Creation Date: 15 March 2015 Last Updated: Document Ref: Version: V 1.0 Approvals: <Approver 1> <Approver 2>
  • 2. Page 1 of 7 Job Purpose Is Responsible to manage the company’s equipment and maintenance operations. Schedules and prioritizes equipment repairs and maintenance. The job of maintenance Director is for the purpose/s of directing maintenance services; providing information and serving as a resourse.Achieving defined objectives by planning, evaluating, developing, implementing and maintaining services in compliance with established guidelines, and regulations: and supervising and directing assigned staff. Job Description JobTitle:Maintenance Director Department:Maintenance JobGroup:DirectorGroup JobCode:MTD-2-001 Reports To Equipment Sector’s General Manager Worklocation Al-Ayuni Co. -Equipment Sector office – HQ Working time – 5 working days – as exiting company policy and system (9hrs/day) Over time – N/A Roles and Responsibility  Manage maintenance functions in the maintenance shop.  Collaborates with internal and external personnel (e.g. other administrators, auditors, community members, construction managers, vendors etc.) for the purpose of implementing and/or maintaining services and programs.  Oversees maintenance and repair of equipment, both in the shop and at the project sites.  Develops a preventive maintenance programme for the purpose of ensuring that programme is maintained in a safe condition.
  • 3. Page 2 of 7  Develops and monitors budget allocation,expenditures,fund balance and related financial activities for the purpose of ensuring that allocation are accurate, revenues are recorded, expenses are within budget limits.  Ensures that all equipment is completely inspected at least once a year and is calibrated based on the manufacturer’s recommendations or government standard.  Reviews employee training to ensure a skilled mechanic workforce.  Manage & Ensure the maintenance shops is properly maintained, functional and clean.  Establish and monitor preventative maintenance schedule on equipment.  Establish service schedules on equipment for warranty compliance.  Support on the job projects including identifying all sources of equipment maintenance, fueling, repair and spare parts.  Facilitates meeting and workshops, etc. for purpose of identifying issues, developing recommendations, supporting other staff.  Monitor work allocation and ensure any emergency work is undertaken as a matter of urgency.  Establish productivity expectations and tracks the production and activity of the mechanic workforce.  Manage the inbound and outbound inspection process.  Ensure the ready status of idle equipment.  To amend the status of work orders when access has not been possible or when awaiting stores or materials.  Participates in the equipment evaluation process to determine buy/sell needs. Also, purchases and sells new and used equipment as directed by Management.  Develop and maintains files on all equipment for historical data.  Maintain a positive working relationship with other divisions of the company.  Effectively trains, coaches, disciplines and develops employees to achieve and maintain positive working relationships within the maintenance shop.  Achieve desired results through effective leadership and appropriate influence while adhering to established policies and procedures.  Supervise maintenance team and support staff.  Implement preventative maintenance programs.  Monitor and review all complaints regarding the Repair & Maintenance service and ensure they are fully investigated and that appropriate action is taken, in accordance with the investigations findings.  Adhering to safety regulations  Enforcing industry requirements  Ensure the external services are accurately specified, quotations obtained in accordance with procedures and all submissions for payments are interrogated, before payments are processed.  Maintain current contact information for persons under his direction.  Determine methods and course of action to achieve departmental and organizational goals through effective planning and efficient performance of the department.
  • 4. Page 3 of 7  Strives for innovation within the department.  Participates in meetings, workshops and seminars for the purpose of conveying and/or gathering information required to perform functions.  Recommends new hires, promotions, termination and transfers for the purpose of maintaining staffing needs and productivity of the work force.  Prepares a wide variety of written materials (e.g. correspondence, memos, report, policy/procedures etc.)For the purpose of documenting activities, providing written references, and/or conveying information.  Respond to emergency situations during and after standard hours for the purpose of resolving immediate safety concern.  Regularly review and manage individual & team performance, provide motivational leadership and support to the team, ensure clarity of direction, effective communication.  To ensure and plan with purchasing department, the maintenance items / lubricants should be stocked to the respective regional stores on time to make the preventive maintenance effective.  To ensure with purchasing department & suppliers will deliver spare parts in certain time of period with genuine and correct items. Management and Finance Authority Authority Management Finance N/A N/A N/A N/A Deliverable’s  Produce a maintenance report about the issues in relation to equipment which includes making recommendations for improvements on systems and processes.  Provide technical and diagnostic advice to staff as required.  Provide guides in relation to body maintenance, fit for service.  Produce a breakdown, under repair, and idle report.  Provide all work practices continuously improve in accordance with quality principles
  • 5. Page 4 of 7 Key Performance Indicator(KPI’s) No. KPI Definition MEASURABLES 1 A) Maintenance service: a)Repair rate Time To ensure the customer gets satisfactory repair time with the minimum breakdown of equipment and quality of repair. Maintenance work should only be undertaken by those who are competent to do the work to minimize the breakdown time. 25-DAYS 1.B) b) Maintenance service to maintain request. To ensure that request for maintenance services should be maintained with minimum hours, quality, standardized on time practices and/or methods. It’s necessary to keep all state-owned facilities in good repair and operating condition. Priority should be for emergency job either ON/OFF duty hours. 06-DAYS 2. Customer Service satisfaction. To ensure the services provided are of the highest standard in term of customer care/satisfaction and provided in cost effective manner, to ensure that all work is completed on time. 8/10 3. Applying Safety, security and environmental risks within the work area are mitigated in accordance with plans and timelines. Ensure compliance with organizational requirements for data protection, risk management, safeguarding, health & safety and other legal and statutory requirements along with best practice and general duty of care. Ensure the working environment at working places are safe, hazard free for the employees. COMPLY WITH TIMELINE 4. Applying Planned preventative maintenance schedule adherence Preventive maintenance is generally considered to include both condition-monitoring and life extending task which are scheduled at regular intervals as per manuals & manufacturer recommendation and should be priorities. 90% 5. Reduction of damage, cost and breakdowns. Implementing strategies for preventive, predictive, corrective maintenance programmed, making regular oil sampling. Planning and scheduling should be priorities and (Root cause failure Analysis) should be implemented to overcome the breakdowns. Spare parts requisition should be reviewed and make decision to purchase items with the cost control analysis. 30% RelatedInteraction  Internal:  Communicate with all workshop’s managers to regularly inspect and planned preventative maintenance is undertaken and progress is reported monthly.  Communicate with Operation director and HR & Admin Director to ensure a timely response to emergency breakdowns of equipment and/or appliances.  Make a time to time site visits and monthly meetings with all workshop managers to resolve the issues and get monthly progress report.
  • 6. Page 5 of 7  External:  Ensuring positive relationships and communication are maintained with relevant stakeholders.  In consultation with the senior work Health and Safety Advisor to establish a proper work environment. Job Competencies Competency Name Description Essential Or Marginal Qualification Bachelor’s Degree (preferably Masters) in Mechanical /electronically engineering Essential Experience Minimum 10 Years and above of managing heavy equipment maintenance facility with extensive knowledge of heavy highway equipment and trucks. Experience creating queries and reports. Essential Skills Comprehensive knowledge of all equipment used in the company’s projects Essential Good knowledge of safety regulations, practices and procedures applicable to work unit Essential Defines problems, collects data, establishes facts and draws valid conclusions Essential Excellent oral, written presentation and interpersonal communication skills Essential Organizes and managestime, duties and activities efficiently Essential Ability to lead, manage and develop a team to work on site and in remote areas. Essential Reads, analyzes and interprets complex documents Marginal Knowledge Knowledge of computer fundamentals and MS Office. Must have knowledge of project management systems and databases such as Microsoft Projects. Excellent analytical and technical skills with a high attention to detail; demonstrated strength in problem-solving. Marginal ISSUED REVIEWED APPROVED SectorHumanResources SectionManager DirectorR&M Department G.M of EquipmentSector Mr.MajedAl Moallem Engr.MohammadAL.Nemer DirectorR&M Engr.SalahBalbied