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Office 365 Introduction
- 1. Office 365 forsmall businesses
- 2. Business- class email Online meetings Online document storage &file sharing Financially- backed SLA Technical support Private social network Plus - Office Desktop Apps - Office Mobile - Office Online
- 3. Let’s start usingthe cloud to our advantage - and save money along the way. We need anywhere and anytime access to files and business tools to serve our customers and stay competitive. Our team works from many locations. We need to stay connected no matter what. Our data has to be secure. I need to know my company is protected from viruses, malware, theft, etc. Stop spending on soon-to-be-obsolete technology. Start investing in solutions that evolve with us. Zero downtime is a must. We need modern solutions that help us collaborate and get work done more efficiently. We have customers nationwide. We need better tools to stay connected.
- 6. Be more productiveacross laptops, tablets, and smartphones Work within one consistent and device optimized experience Install the full Office desktop apps on up to 5 PCs or Macs Meet all working styles with an intuitive touch and mobile experience across smartphones and tablets
- 7. Sync files toyour devices using OneDrive for Business for offline access and automatic re-syncing of edits Automatically save and backup files to the cloud
- 8. Utilize a completeweb-based solution that includes Office and Outlook Transition seamlessly between desktop and web-based applications Quickly access, manage and edit all your documents online
- 9. Join meetings withone click from your preferred mobile device View the presenter's shared screen or PowerPoint slides Communicate with clear audio and HD video Connect in new ways with real-time white- boarding, Q&A, and polling
- 10. Co-author documents and quicklycollaborate with others in Office desktop and web-based apps Stay current with real- time updates in Office Online Share documents securely and collaborate across desktops, tablets, and mobile devices
- 11.
- 12. Own your onlinepresence with your own email domain (@yourbusiness.com) Stay protected from malware and spam with always up-to- date security and email protection Schedule meetings easily with shared calendars Keep important emails with up to 50GB of mailbox space
- 13. Share directly from Officeapplications Easily share documents with others Share documents from OneDrive for Business Easily control document access and data management from OneDrive for Business Provide document feedback through comments and a familiar social experience
- 14. Ensure a professionalfinish and quality with Office 365 Spend less time processing data and more time analyzing with recommended charts Increase productivity with professional templates Ensure consistency with alignment guides Edit, share, and lock PDFs with ease Get chart recommendations based on the data selected
- 15.
- 16. Trust anti-malware that protectsagainst 100% of known viruses Avoid 98%+ of all inbound spam with continuously updated anti-spam protection Anti-spam policies to keep your business secure and free of clutter Easy to manage and deploy anti-malware
- 17. Save emails, contacts, anddocuments in the cloud Limit data and productivity loss from computer, theft, damage, and failure Safeguard critical business IP and data during employee turnover
- 18. Rest assured witha financially backed 99.9% uptime guarantee Rely on a 24/7 support system for business critical issues Mitigate risk with continuous data backup in globally distributed data centers Get your business back online quickly from the unexpected Gain peace of mind that Microsoft is committed to a 99.9% financially-backed SLA
- 19. Meet requirements specified inISO27001, EU Model Clauses, HIPAA BAA, and FISMA Protect your data with physical and virtual security including access control, encryption, and authentication Ensure your data remains private and secure with data privacy rules
- 21. Get business-ready toolsthat grow with your business Scale services and tools quickly as your business needs shift – without the hassle and cost of new servers and software Per-user licensing lets everyone work from their preferred devices Focus on business results with a faster setup and deployment process
- 22. Stay competitive and alwayshave the latest tools with new Office 365 capabilities and updates released monthly Eliminate downtime ad business impact from software updates
- 23. Manage your business withflexible subscription payments that lower up- front costs Reallocate capital by reducing capital expenditures Get enterprise grade productivity and storage without enterprise grade costs
- 24. Focus IT effortson strategic initiatives, not routine maintenance and security patching Save time and effort with regular updates and a faster setup and deployment process
- 25. Office 365 givesus all the IT that we need. And the best part is we don't have to manage or maintain it—it's all taken care of for us." — Alice Hagen, Principal, Calibre Real Estate "Everybody can use the same document at the same time. We're able to view and make modifications together, collaboratively, and save them and forward them on at the same time to our clients.“ —Michelle Aitken, Administrative Assistant, D7 Consulting "Office 365 frees up a lot of our time and money to invest in growing and building our company.“ —Randy Clemons, Managing Director, Redwood Global "Office 365 really allows you to go anywhere and have a mobile office." —Marvin Correa, Senior Manager, Enterprise Engineering, Sephora
- 28. Office 365 BusinessPremium Office apps on desktop, tablets and smartphones Up to 300 users Mix & match with other plans for a tailored solution 24/7 technical phone support for critical issues Business- class email Online meetings Online document storage & file sharing Financially- backed SLA Technical support Private social network Office applications Core online services including email & cloud storage
- 29. Example: Companyof 100users with Office 2007, Exchange 2003, SharePoint2007, considering Office 365 Enterprise(E3) at $20/user/mo. Sources:ValueofMicrosoftOfficeTool - 200,000 400,000 600,000 800,000 1,000,000 1,200,000 Year 1 Year 2 Year 3 Year 4 Year 5 Year 6 Cumulative Costs Over 6 Years On-premises Office 365 - 20,000 40,000 60,000 80,000 100,000 120,000 140,000 160,000 180,000 200,000 On-premises Office 365 6-Year TCO Deployment Operations 3rd Party SW MS Software Hardware
Editor's Notes
- #2 Slide purpose: Use this slide to welcome your guests and to set their expectations for the presentation. Presentation purpose: This presentation is designed to help you introduce Office to small businesses (~1-10 users). This is not a SKU-specific deck so it starts with business pains, then goes into how Office 365 can solve those pains, without mentioning of any SKU until towards the end of the presentation. We also include non-cloud versions of Office in the appendix for customers who are not ready for the cloud. Your goal as presenter is to achieve the following: Introduce yourself and demonstrate the value you can bring to the customer. Highlight the solution and scenarios of Office 365 Show that you are someone who can discuss Office 365 solutions knowledgeably. How to present this slide: Leverage the content below to explain what the audience can expect from the presentation. What can customers get from this presentation? Learn about the features and benefits of Office 365 and the cloud. Get immediate feedback on their questions and concerns about moving to Office 365 and/or the cloud. Talk to someone who understands IT and specific business needs. Get directions about taking action and next steps.
- #3 Slide purpose: Introduce that Office 365 is your complete office in the cloud How to present this slide: Keep in mind that most people, when they hear “Office 365”, only hear “Office” and think “Word, PowerPoint, Excel”. And when they hear “cloud”, they think “browser-based applications” only, thinking this is only a browser-based version of Office, similar to Google Apps. So it’s important to take your time and labor on these 2 points specifically. Transition from previous slide by saying, “We understand what technology you need to help you manage the business challenges you are facing. We are excited that there is a new offering in the market that has been designed specifically for you….” Talk track Office 365 is your complete office in the cloud. When we say “complete office”, first of all, we mean the Office apps that you know and love – Word, PowerPoint, Excel, Outlook, etc. With Office 365, you get these same apps as you have always used them, as desktop apps. The difference is, you are now subscribing to Office. Which means, you will always get the latest version of these Office apps on your desktop, whether you are online or offline. In addition to desktop apps, you also get Office Mobile on your smart phones for viewing and editing on the go. As part of our continuous commitment in improving the services, we just announced in June/July 2013 that we are now supporting Office Mobile for both iPhones and Android phones. For any other devices, or when you don’t have your devices with you, you still have Office Online which allows you to open and edit documents and emails in any browser. But that’s not all, there’s so much more you get with Office 365. You get Office, [click] plus all these services and benefits. You get cloud-based productivity services hosted by Microsoft, including business-class email, file sharing, HD video conferencing, all working together and connected to Office so you have anywhere access to everything you need to run your business. And these are all enterprise-level services optimized for smaller businesses, so it’s easy to set up and manage, with a financially-backed SLA and 24/7 technical phone support for critical issues. Office 365 is your complete office in the cloud and the best way to acquire the new Office.
- #4 Why did we build Office 365? We are continuously soliciting feedback from our customers. Here are some of the top requests about IT infrastructure and productivity tools we heard that led us to building Office 365.
- #5 Slide purpose: Explain how Office 365 is the right technology based on the challenges and pain points outlined in the previous slide. How to present this slide: Transition from previous slide by saying, “Given all these challenges, what you are really looking for is technology that fits the needs of your business.” Use this slide to tee-up how technology can help them be more productive anywhere, work better together, protect what matters and build for tomorrow. Use this slide as an overview to tee up the conversation, then move to the following slides to land the detail.
- #6 Let’s see how Office 365 can give you anywhere access to things you need to keep your business running at all times.
- #7 Office 365 includes the latest version of all the familiar Office applications – including Word, PowerPoint, Excel, Outlook, and more – for each user to install and use on up to 5 PCs or Macs. These fully-featured, rich client Office apps install and stay on your machines so you can use them online or offline, the same way you have used Office in the past. But Office 365 is not just about the desktop. We certainly know that work is happening anywhere on all types of devices, and we have worked to build Office apps that are optimized for tablets and smartphones to make sure we empower great mobile experiences. For a list of all the Office Mobile and Office 365 applications available on each device, visit: http://office.microsoft.com/en-us/mobile/ For Tablets As of March 27th, Office Mobile (Word, PowerPoint, Excel) is available for iPad. The apps have the robust capabilities and familiar look and feel that is unmistakably Office, while offering a fantastic touch experience built from the ground up for iPad. When you edit a document on the iPad, you can be sure that you won’t lose any content or formatting. Simply log in with a qualifying Office 365 subscription, you can view, edit and create new documents with the iPad. iPad continues to have Lync and OneNote Mobile apps, as well as OWA for iPad and OneDrive for Business. For Windows RT tablets, you can run the traditional Office suite of desktop apps (Outlook, Word, PowerPoint, Excel, Lync and OneNote). On these touch-enabled devices, you can switch the apps to touch-mode and the interface changes slightly to optimize for touching with your fingers rather than a mouse pointer. You also have the option to run Lync Mobile and OneNote Mobile apps that are built to run natively on Windows 8. (Note: the Office applications on Windows RT come pre-installed and lack some features of the full Office suite. Learn more here: http://office.microsoft.com/en-us/home-and-student/office-2013-rt-office-for-windows-tablet-devices-FX103278460.aspx). For Smartphones Windows Phone has always supported Office Mobile, which allows you to open or edit files in Word, PowerPoint, Excel, and take notes in OneNote, view and respond to mail with Outlook and participate in online meetings using Lync Mobile. Other apps include OneDrive for Business (built into Office Mobile), Yammer and SharePoint Newsfeed. Office Mobile is also available for iPhone and Android phones at no additional charge for Office 365 subscribers, along with Lync Mobile and OneNote Mobile Similar to Office Mobile on Windows Phone, Office Mobile for iPhone and Android phones offers great Office content viewing and on-the-go content editing capabilities for Word, Excel and PowerPoint documents. We have also released OWA for iPhone to offer users the same email, calendar and contact functionality you get in Outlook Web App in the browser. And of course, with all these devices, you can always log in to your Office 365 account from any browser and use Office Online in the browser, as well as check emails and your calendar, see all your contacts and more.
- #8 There is no use for Office on all your devices if you can’t get to your documents. With Office 365, your documents are saved to the cloud by default so they are automatically backed up. You now have a “drive” in the cloud called OneDrive for Business, for documents that you are managing and working on but can also share with others. When your documents are saved in the cloud, you can also sync these files to your laptop or mobile devices so you can still access and work on them when you are offline. It will automatically re-sync it back to the cloud when you have your connection back. Because everything is saved to the cloud, when you sign into Office 365 from any device or browser, you will always have the latest version of your documents follow you.
- #9 You usually travel with your laptop or tablets. But on the occasion that they ran out of battery, or you accidentally pour coffee over them, know that you can still get to everything you need to run your business from any browser. When you go to office.com and login with your Office 365 account, you get to this view which gives you Outlook Web App, your calendar and ability to join online meetings right from the browser, all your contacts and their presence (so you have mouse over and send an IM), the sites you are following, and all the documents you have saved in the cloud, including a list of all recent documents. And when you click on any of the documents, you’ll be able to open and make edits to the documents right in the browser using Office Online. [Click] Office Online are now improved to provide you with a great experience in your web browser so you can create new documents or edit using your favorite browser. [Click] With the new and improved Office Online, you get more of the same ribbon experience that you are familiar with in the rich application. And more options will be added as we continue to improve in the upcoming releases. With the choice of the rich Office experience with Office On Demand as well as the improved Office Online, you get the best tools even when you are away from the personal computers to…[click to next slide] create amazing documents in less time
- #11 Working collaboratively on documents with coworkers, customer and partners is necessary to being an agile business and getting work done quickly. Office Online, the browser based version of our Office applications, allow users to collaborate on a cloud-saved document using real-time co-authoring. This means everyone can contribute and edit documents simultaneously in the Word, PowerPoint, Excel and OneNote Online. Real-time presence helps you see where your co-authors are working in the document so that you don’t create conflicts as you edit. Additionally, the ability to see changes to text and formatting as they happen will help you and your co-authors stay on the same page as your ideas develop and evolve. Users working in the Office desktop applications can collaborate too.
- #12 Now, let’s look at how Office 365 can help you connect with your customers.
- #13 Office 365 includes business-class email and calendaring so you can use your own domain name as your business address, which works natively with Outlook. Each user has a 50GB mailboxes with industry’s best spam and malware protection. The latest Outlook connects with social networks like Facebook and LinkedIn so you can see your contacts updates from within the contact card.
- #14 In addition to making it easy to share documents and emails with a pre-set team structure, you likely also need to do ad-hoc sharing internally or with external partners or customers. With OneDrive for Business, or any other document library within SharePoint Online, you can easily share documents from the preview pane. This preview pane helps ensure it is the right file you want to share. [Click] Or, you can also easily share documents from within each of the Office applications by clicking share. When others access the files from the link you share, they can co-edit the file with you in real time. And when there are comments, you can now reply within comments to make it easier to review all the conversations within the documents.
- #15 There are new features in each of the Office 2013 apps to help you create amazing documents in less time than ever before. Here are a few of my favorites: (Please note these are all new 2013 features. If the customer has been using Office 2003 or 2007, you might want to highlight some additional features like conditional formatting in Excel, easy to add rich media in Word, and PowerPoint including video editing capabilities.) When you select a table in Excel 2013, it will take the data and dynamically generate different charts using your data to quickly preview for you what they will look like, without committing to them. It will do the same for you for PivotTable too – which is something very useful but not the easiest to create from scratch. You can now easily re-use content from a PDF by opening it right from Word 2013. In PowerPoint 2013, when you are moving text boxes or shapes around, alignment guides will appear automatically to help you align and snap into place so it’s much easier to create professional-looking slides. You can also use the Eyedropper to pick out any color. All Office apps now include many more professional-looking templates for you to choose from so you can get things done faster without starting from scratch.
- #16 Office 365 gives you the best technology to reach your business goals.
- #17 IT admins can setup anti-malware and anti-spam policies for the entire organization with just a few clicks.
- #19 Business continuity With Office 365, you have Microsoft as your extended IT department. There are no issues with downtime due to hardware or software updates. Updates are delivered automatically to all Office 365 subscribers. To help protect against data center–wide or localized network failures, Office 365 delivers continuous data backup to geo-redundant servers to protect against failures, loss, accidental deletion, or corruption. As for the data centers: Microsoft data centers are built from the ground up to be environmentally sustainable Locations around the world in North America, South America, Europe, and Asia help optimize performance Microsoft data centers use state-of-the-art hardware and redundant power supplies [Click] Office 365 comes with a financially backed 99.9 percent availability guarantee. That means less worry for IT. IT level phone support Midsized Business includes 24/7 telephone support for business critical issues, and unlimited support during business hours for non-critical issues. Our phone support exceeds our closest competition on all of our SKUs.
- #21 By this time, you might be thinking everything you have heard so far is good but can I afford this? Let’s see how Office 365 gives you the best bang for your buck.
- #26 What do our existing customers have to say about Office 365?
- #27 [Wrap up – recap from intro slide] Work whenever, wherever Modernize your productivity and business with Office 365. Do more by connecting the right people, ideas and information in your business anytime, anywhere. Reach your customers Get your business noticed with Office 365. Own your web presence, share documents easily, and use business-class email and online meetings to connect with customers and partners Maximize your impact Focus on your priorities with Office 365. Streamline your IT process while securing your business with enterprise-grade protection and business continuity. Know your files are securely backed up and can be recovered and accessed anywhere. Invest in what’s next Stay current and competitive by investing in Office 365. Having your complete office in the cloud allows you to maximize your technology investment, reduce short-term costs, and ensure that your business remains ready for the future.
- #28 Presenter guidance: Use this time to demo Office 365 to the audience. How to demo: There are different ways to demo the new Office. It really boils down to how much time you have with the customer(s) and what the customer(s) are interested to see. The best way to demo is to set up your demo tenant at http://www.MicrosoftOfficeDemos.com. It includes demo content as well as demo script specifically designed for small and midsize businesses. If you are not able to demo, here are other options: - For one-on-one customer engagement, assuming you use Office 365 for your own company, you can also just show your own environment to demo how you use it. - Or pick one of the videos from this list: http://www.youtube.com/user/MicrosoftOffice365 http://www.microsoft.com/en-us/office365/customer-stories.aspx http://office.microsoft.com/en-us/support “What Office 365 means to me” http://www.youtube.com/watch?v=Vn-qSzO_0lg
- #30 This slide is meant to highlight how Office 365 can help customers save money by offering a lower total cost of ownership than an on-premises solution. This is helpful with customers who are very cost sensitive and would like to understand the potential cost savings of moving to the cloud. The two graphs shown are sample output of the partner-facing “Value of Microsoft Office Tool” found here: http://aka.ms/pmc/ValueofOffice It’s meant to show an example of a SMB customer with 100 users, currently running Exchange 2003, Office 2007, and SharePoint 2007, and considering moving to Office 365 Enterprise E3 at $20/user/month in US dollars. The cost comparison chart on the right is meant to be very conservative, comparing what the costs would be for on-premises (assuming status quo for year one and updating in year two) versus Office 365 in the cloud (assuming higher costs in year one for migration services). The graphs should be straight forward enough to show that by the end of a 6 year period, the total cost of ownership of running your own on-premises solution will be more than double that of using Office 365 cloud services. Instead of using these two graphs as is, you should always customize the parameters in the tool based on each customer’s IT set up and requirement.