Are you feeling overwhelmed by the big push to move to the Office365 cloud? Are you just not up to speed on the major features, applications & technology advances to Office365 cloud that Microsoft seems to be releasing on a weekly basis (i.e. Mail, Planner, Delve, Teams, Yammer, etc.)? This session aims to give the average technology and business professional a high level and up to date overview of many of the major Office365 for Business features and applications as well as how you can get started with them. It also aims to give a quick overview on when you would use each feature.
5. To the basics
Include familiar Office applications
Available as one-time purchase
Single PC / Mac
Office Suites
https://products.office.com/en-ca/what-is-office-365
Subscription Service w/ Pay-as-you-go
pricing options giving predictability &
flexibility with Service Offerings
Anywhere-access to email, documents,
contacts, and calendars on nearly any device
Other latest productivity services in cloud
Works seamlessly MS Office, PC, MAC,
mobile phones & the latest browsers
IT-level phone support, 99.9% uptime, geo-
redundancy, and disaster recovery
MS putting money where their mouth is with
guaranteed SLA’s
Built in security, privacy, compliance trusted
capabilities
Office 365 Plans
6. Office 365 Service Families and Plans
Home
(5 users)
Personal
(single user)
Student
(single user)
Small
Business
(<300 users)
Enterprise
(unlimited
users)
Education
(unlimited
users)
Government
(unlimited
users)
Nonprofit
(300 or
unlimited)
different services
https://technet.microsoft.com/en-ca/library/office-365-plan-options.aspx
Exchange
Online
SharePoint
Online
OneDrive
for Business
Office Applications Yammer Power BI
Skype
for business
Visio
Online
Project
Online + more
7. Office 365 Service Plans & Families
Home / Personal
Small Business
Government
Education
Nonprofit
8. Office 365 Business & Enterprise Plans
https://products.office.com/en-ca/business/compare-more-office-365-for-business-plans
9. Office 365 System Requirements
• Any Office client in mainstream support
• Previous versions may not work or have reduce capabilities
• MS supported OS’s, Mobiles and Tablets
• Current and previous version of Internet Explorer and Firefox
• Current versions of Chrome and Safari
https://products.office.com/en-US/office-system-requirements
11. Safe & Reliable Data Center Infrastructure
http://o365datacentermap.azurewebsites.net/
12. Office 365 Built-in Security
Physical controls, video surveillance, access control
Edge routers, firewalls, intrusion detection, vulnerability scanning
Dual-factor authentication, intrusion detection, vulnerability scanning
Access control and monitoring, anti-malware, patch and
configuration management
Secure engineering (SDL), access control and monitoring, anti-malware
Account management, training and awareness, screening
Threat and vulnerability management, security monitoring, and response,
access control and monitoring, file/data integrity, encryption
Facility
Network perimeter
Internal network
Host
Application
Admin
Data
http://trust.office365.com
13. Privacy
No advertising products out
of Customer Data
No scanning of email or documents
to build analytics or mine data
Various customer controls at admin
and user level to enable or regulate
sharing
If the customer decides to leave the
service, they get to take their data and
delete it in the service
No one has access to a customer’s
data without authorization
Do not provide any government with
direct and unfettered access to
customer’s data
Access to information about
geographical location of data, who
has access and when
Notification to customers about
changes in security, privacy and
audit information
Must be served with a court order
or subpoena for content or account
information
No back doors into products
14. Office 365 Servicing Model
Standard Release
First Release
https://support.office.com/en-us/article/Set-up-the-Standard-or-First-Release-options-in-Office-365-3b3adfa4-1777-4ff0-b606-fb8732101f47
15. Types of Changes in Office 365
Functionality Non-security updates Security
Type of change
• Feature updates
• New features or applications
• Deprecated features
• Client hotfixes for issues • Security patches
Advance notice? • 30 days notice for changes that require action
• No, these are included in the
monthly build for all channels
• No, these are included in the
monthly build for all channels
Communication
channel
• Message Center
• Office 365 Roadmap
• Office Blog
• Office 365 Network in Yammer
• TechNet Office 365 client update
channel releases page
• Security bulletin
Requires tenant
admin action?
• Sometimes • Rarely • Rarely
What kind of action?
• Change settings
• Communicate changes to users
• Validate customizations
• Change admin settings
Requires testing? • Rarely - check business critical Add-ins
• Sometimes – testing the fix
against processes or
customizations
• Rarely
Examples of changes
• Feature updates: PowerPoint – simpler process
for embedding videos
• New features or applications: Skype for
Business
• Hotfixes based on customer
reported bugs
https://technet.microsoft.com/en-us/library/mt584223.aspx#Changes
17. Office 365 Support Options
Office 365 TechNet & Community Forums
published
response times
https://support.office.com/en-us/article/32a17ca7-6fa0-4870-8a8d-e25ba4ccfd4b
31. Office 365 Groups
Email and
schedule
Call and meet ChatCreate, share,
find content
Connect
across the org
https://support.office.com/en-us/article/Learn-about-Office-365-groups-b565caa1-5c40-40ef-9915-60fdb2d97fa2
45. Office 365 – Focus on all of your compliance requirements
Records
Management
(RM)
Information
Management
policies
(Retention)
Data Loss
Prevention
(DLP)
Electronic
Discovery
(eDiscovery)
Information
Rights
Management
(IRM)
Audit
Logging /
Archiving
Encryption
(Transport
rules)
Questions that are not directly related will be discussed offline
Turn cellphones off
Q+A will be at the end
Introduction to Office 365
10 min
20 min
20 min
PSTN calling is an add-on telephone service that, when combined with Skype for Business Cloud PBX, can become your phone system. PSTN calling provides the people in your business with a primary phone number, and lets them make and receive phone calls outside of your organization. PSTN Calling plans for Skype for Business
Users who are assigned phone numbers can make voice calls from all Skype for Business devices, including desktop phones, PCs, and mobile devices. They can control their calls through desktop phones, for example, mute/unmute, hold/resume, transfer calls, and use call forwarding features.
30 min
Employees work on double the number of teams vs 5 years ago
40
50
Policy Tips in OWA, Outlook, SharePoint and OneDrive and Office Clients (Word, PowerPoint, Excel)
.
EDRM XML supported formats
Can export to legal or review partners