Odoo Experience 2018 - QuickStart 2.0: How to Guarantee Your Odoo Implementat...ElínAnna Jónasdóttir
How to implement Odoo with the Quickstart / New tools & approach (2.0). The audience should expect to get guidelines on how to maximize the results of their implementations.
Odoo (formerly known as OpenERP and beforTiny ERP) is an enterprise resource management system.
Odoo is an all-in-one business software capable of covering all business need, including CRM, Website/e-commerce, billing, accounting, manufacturing, warehouse- and project management, and inventory.
Odoo Experience 2018 - QuickStart 2.0: How to Guarantee Your Odoo Implementat...ElínAnna Jónasdóttir
How to implement Odoo with the Quickstart / New tools & approach (2.0). The audience should expect to get guidelines on how to maximize the results of their implementations.
Odoo (formerly known as OpenERP and beforTiny ERP) is an enterprise resource management system.
Odoo is an all-in-one business software capable of covering all business need, including CRM, Website/e-commerce, billing, accounting, manufacturing, warehouse- and project management, and inventory.
Partner Program Development for Scalable International Growth - Tenego WebinarDonagh Kiernan
Webinar on Partner Program Development.
"A Partner Program defines how partners fit into your business.
It's much more than a few pages on your website!"
An effectively implemented Partner Program can accelerate your international growth, covering many different types of partners in all the terminologies; affiliate, introduction, referral, agent, reseller, value added reseller, Channel Partners, Implementers, OEM, White Label, distributors etc
What should you expect from each partner type?
How does each partner type integrate into your business across each function of your business?
What You Will Learn?
● The key components of a Partner Program
● Key Business Decisions for Partner Programs
● Different partner types; what you want and how they fit into your business
● Partner Tiers; Treat partners differently in line with the potential to your business
● Integrating with each business function: Marketing, Sales, Professional Services, Support, Product, Finance
● How to get started and build your Partner Program; Partner Recruitment, Partner On-boarding, Partner Management
Ivan Georgiev, Co-Founder and Co-CEO of Pontica Solutions, was the first guest speaker in the Outsourcing and Offshoring Course at the Faculty of Economics and Business Administration (Sofia University).
Acting Like a Top 25 Salesforce ISV: Designing the Seller's Journey for the ...CodeScience
Designing a buyer’s trial experience that converts to sales requires tight coordination between your Marketing, Sales, and Support teams. Top 25 ISVs focus on their seller’s journey within the trial experience to increase conversion results.
In our latest webinar of the Acting Like a Top 25 Salesforce ISV series, CodeScience CRO, Sean Hogan, is joined by Craig Rosenberg, Co-Founder and Chief Analyst at TOPO, to discuss how to design a rock-solid seller’s journey.
How to Improve Efficiency in Your Business/ Improving Your Business ProcessesBizSmart Select
Develop Solutions or Use Off The Shelf Tools? This SlideShare and linked webinar recording is a guide to get you started. Want to know more? Then listen to the webinar!!
Growing your business via strategic account management frameworkPiyush Poddar
This session will take you through our Account Management Practice and share some real-life case studies demonstrating how we hit target sales quota by 2-3x and achieved maximum strategic account objectives within the desired timeline.
We will look at various aspects of a successful Customer Account Management framework like
- Customer onboarding process
- Kickoff meetings
- Routine engagement health check-ins
- Invoicing and collections management
- Satisfaction surveys and testimonials management
- Complaint and grievances management
- Contract renewals and extensions.
- Opportunity exploration via researching client’s organisation, industry, seeking references, social media listening etc.
- Evangelizing client via social, digital marketing and event participations.
India VMUG - Marketo Architect Certification - October 2022 MUG Event DeckDarshil35
In this MUG event, we discussed everything about the new "Adobe Certified Master - Marketo Engage Architect Exam" -
- Marketo Engage Architect exam information & requirements
- How has the exam changed from earlier?
- Preparing for the exam
- Breakdown of exam sections
- Sample questions
- General Exam taking tips
- Raffle Contest
Check the recording of the event on the bevy event page here - https://bit.ly/3CycrLY
We are looking forward to sharing some exciting updates to our partner program with you. We can’t say much more here, but tune in (you’ll want to be there). Joe, Meg, and Patrick will walk you through the changes and leave plenty of time for questions. See you there!
“are your happy with your sales partner channel or tolerating it?”
What should you expect from your Sales Channel Partners?
From identifying existing problems to fixing them and accelerating your company’s growth.
How do you identify/diagnose channel problems? How do you avoid the common mistakes?
How do you align your objectives and set the pace for your channel partners?
How do you make your channels more efficient, improve activity and grow revenues in your channel strategy?
Hear, ask your questions and learn from Tenego on how to: identify problems and underperforming channel strategies, navigate channel conflict and improve management for both direct and indirect channels.
What You Will Learn?
• Identifying the common mistakes in Sales Channel Development and Management, and how to avoid/fix them
• Do you have the right Partners: How to achieve a good Sales Partner Fit and typical challenges?
• Do you have the right partner management / supports alignment into your partner organisations?
• Setting the pace: Improved forecasting when dealing with Channel Partners
• Partner Planning and Objective Alignment with Channel Partners
• Restructuring your Partner Network: Drop, Drip Feed or Drive on
• Reinvestment: How to increase revenues from Partner Channels
5. Evolution of The
Partner Program.
● More Accessible -> new partnership level: Learning Partners
● More strict about the quality of partners, and more
accessible to new ones while investing more in training and
helping partners.
6. KPI Calculation
Experience Number of licenses Users Sold last 12 months
Competencies Certifications N°of certified people
Customer Satisfaction Renewal rate
# active contracts + #
closed over 12 months
Partnership level.
7. Partner level per grade?
Official partners
Learning Ready Silver Gold
Requirements
New Odoo Enterprise users / year - 10 users 50 users 150 users
Certified Active Internal Resources - 1 2 3
Minimum retention rate - - 70% 80%
Recognition
Visibility on odoo.com ⨉ ✔ ✔ ✔
8. Review of Partner Level
On a quarter basis
Done by the Account Manager.
11. Better Account
Manager services.
● From 65 to 20 partners per account manager
● More time to better serve partners
● Becoming expert of the market
● More time to qualify and forward leads
Step 1 Step 3 Step 4Step 2
13. Channel Account Manager
Partner relationship
● Point of contact for new businesses
● Sales coach :
○ Analyzes current plan of action
○ Analyzes your market and provides with
recommendations
○ How to pitch and sell Odoo
● Provides Odoo updates (product, legal,..)
● Partner reviews
○ KPI assessment on a quarterly base
Commercial activity
● Helps you find your first and following projects
● Qualify customer needs and matches it to partners’
expertise
● Provides Odoo standard demos to prospects
● Brings the partner in the loop
● Negotiates terms and conditions of a contract
● Follows up on the contract the first 9 months
○ Regular health checks with regards to
■ Project progress
■ Upsells & service delivery
14. Customer Success Team
Partner relationship
● Point of contact for existing business (9 months old)
● Analyzes partner’s long term strategic plan for customer
retention : how to retain customers and create services
● Provides partner with feedback about customer projects
○ Positive points
○ Points to address/tackle
● Secures partner commissions
● Provides Odoo updates (product, legal,..)
Commercial activity
● Follows up on the contract after 9 months
○ Regular health checks with regards to
■ Project progress
■ Upsells & service delivery
● Provides Odoo standard demos to enlarge the scope
○ Manages upsells (users, apps)
○ Creates services to be delivered by partner
● Negotiates the renewal terms of the Enterprise contract
● Follow ups on delayed tickets with support
19. Buy a team.
You’re part of that team!
● Its Project Leaders & Project Directors
● Its Experts
● Its Coaches
● Its Recruiters
● All at once?
Step 1 Step 3 Step 4Step 2
20. New Service Offering.
Getting our resources involved in your projects
Partner Pack Evangelist
Services Q&A (2nd level)
Actual mission as…
[Profile]
Location On remote On remote and on site
Methodology Any
Odoo Implementation
Methodology
Responsibility Partner Partner
21. For example.
A partner wants to perform a GAP Analysis and then
implement Odoo for a customer
Partner Pack Evangelist
Services
Coaching on GAP Analysis &
methodology
Answer punctual functional
questions
Pre-sales analyst
Expert peer reviews
Technical review
Project Director
Business Analyst
⇒ Directly involved
Location On remote
On remote and on site (based on
project requirements)
Methodology Any
Odoo Implementation
Methodology
Responsibility Partner Partner