Sense and respond logistics and the impact on consumer goods industry and retail

1. Lessons in Logistics
learned from the Military
Sense and Respond
tnomobility@gmail.com
Walther Ploos van Amstel
October 2009

2. Sense… and respond!
• Logistics on the edge of a knife
• What makes supply chains winning?
• Defence logistics 2015...
• The human factor
• Competences of future leaders
2

3. Defence logistics:
Working on the edge of a knife
3

4. Collaboration leads the way in defence
logistics...
4 4

5. Reducing our logistics footprint…
Logistics
capacity
100
90
80
70
60 Time Gap
50
40
Focus on logistics footprint
30
20
10
20 40 60 80 100 120 140 160 180
Readiness
5

6. Managing the network is our USP...
Strategy
Logistics targets
Network
Planning and
control
ICT
Organisation
Balanced scorecard
6

7. Managing the network is our USP...
Strategy
Logistics targets
TACTICAL
Network
Planning and
control
ICT
Organisation
OPERATIONAL
Balanced scorecard
7

8. Creating transparancy is key...
Strategy
Logistics targets
Network
Planning and
control
ICT
Organisation
Balanced scorecard
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9. Creating transparancy is key...
Strategy
Logistics targets
Transparancy
NetworkOperations
Planning and
control
ICT Planning and
control
Situational Organisation
awareness
Balanced scorecard
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10. Situational awareness...
Human interface plus LOGINT
How does an How to What Add value to How to
individual present information information ‘source’
decide? information to present information
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11. Situational awareness...
Human interface plus LOGINT
How does aninterface:
Human How to Logistics
What Intelligence (LOGINT)
Add value to How to
Logistics situational
individual present - ERP
information information ‘source’
decide? information to present information
awareness - Community platforms
- Intelligent agents
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12. A future in:
Cross Chain Control Centres
centers...
Sense and respond logistics
4C

13. The human factor... STRATEGY?
Competences of our future
logistics leaders?
Strategy
TACTICAL
- Perfect planning prevents Logistics targets
poor
performance
- Scenario planning
Network
- Management by exception
- Serious gaming Planning and
control
OPERATIONAL ICT
- Generic initial training
- Situational awareness Organisation
- Self management
- Collaboration Balanced scorecard
- Train as you fight
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14. Competences of future leaders
in defence logistics...
• Create successful supply networks
• Supply chain (scenario) planning and control
• Initiate public-public-private alliances
• Use advanced ICT: sense and respond
• Implement innovations
Defense organizations are
boundary less organizations
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