The document discusses motivational interviewing techniques for use in dental practice, including open questions, affirmations, reflections, and summarization. Open questions invite patients to think more about their answers without closing doors. Affirmations recognize patient efforts without praise. Reflections involve listening with understanding to elicit less defensiveness. Summarizations allow tying discussions together and ensuring patients feel heard, including collecting, linking, and transitional summaries. The document provides examples and explanations of how to employ these motivational interviewing strategies in patient conversations.