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Ruben Quinones,
   Director of New Media
July 11 th , 2012• 3 West Club, NY, NY
Who We Are
          •Strategic Online Marketing Approach

•SEO, Social Media , Pay-Per-Click, Display Ad management

 •Industry leading technology for managing, optimizing &
             tracking search based campaigns

             Some Brands We Have Worked With
Content Is King

ood Visible Content Is King

            Purchase
How Content Impacts…..
            Qualitative
Thought leadership

Credibility

A way to create multiple “touches”

Email Marketing

Google Rankings

Social Media
Content Marketing Funnel
                         Awareness
                             Awareness

                           Favorability
                                 Learning

                             Favorabilit
                                  y
Soft Conversions
                            Consideration

                            Intent to Purchase

                            Intent to
                                Purchase
                            Purchase


                   Remarketing
ew Content Boosts Your Interior Page

                Awareness


                Favorabilit
                    y
              Consideration

              Intent to Purchase


                Purchase
Content For Social Initiates Conversations
Provides Context to Your Social Properties



                 Awareness


                 Favorabilit
                     y
               Consideration

               Intent to Purchase


                 Purchase
“Acquisition vs. Nuture Based
          Content”
Content Types
Characteristics of Content
What’s New?
              Creation
Commentary

What’s going to happen…..what to watch out for

How to – process oriented

Tools and resources that would be of value to your readers

Answering a Question

Common Mistakes to look out for
Discovering Content Topics

•Who are our audiences?

•What are the touch points / challenges of
our customers?

•What are they asking?
Discovering Content Topics
 Audiences for Content
Discovering Content Topics
   Audiences for Content



Customer
Segmentation
Discovering Content Topics
   Audiences for Content



Alliances
Discovering Content Topics
  Identifying Touch Points



Identifying
Touch Points
Discovering Content Topics
Evaluating Meaning ful Content
   Employ boolean searches – ex.

          If a well known brand, use
“Brand name” “context”, “Brand name” “Touch point”
  “Audience” “Context”, “Audience” “Touch point”
  “Competitor” “context”, “Competitor” “Touch point
                “touch point” “context”
              “touch point” “touch point”
Discovering Content Topics
 Evaluating Meaning ful Content

 Not known?/small business?…..

             “touch point” “context”
           “touch point” “touch point”
“Audience” “Context”, “Audience” “Touch point”
Discovering Content Topics
Evaluating Meaning ful Content

                             Boolean search for context
                                 and a touch point.
                                         ex.
                               “Jet Blue”, “customer
                                      service”

                            Can be multiple variations of
                               previously mentioned
                                 boolean searches


        Filter by News & Blogs
Discovering Content Topics
Evaluating Meaning ful Content




                Boolean searches on YouTube
Discovering Content Topics
Evaluating Meaning ful Content




                 Boolean searches on Twitter
Discovering Content Topics
Evaluating Meaning ful Content




                   Boolean searches on Twitter
Disseminating Content to Your
        Audiences




                  Ads targeted by keyword intent,
                        titles, and interests
Make sure your audiences match up
 with your social organic efforts
Process for New Content
                        Discovery
                      Keep Focus
2. What type of post am I writing?

4. Who is my specific audience for this post?

6. What are one or two critical points I can answer for them?

8. What are the two keywords that describe the critical points?

10.Do a boolean search to see what might spark some ideas

12.Can I stretch these out into a series?

14.Next content post, repeat.
Some Key Performance
                Indicators
•   Share of Search
•   Search Visits to content on site
•   Referring Visits – Social / Other sites to
•   content
•   Engagement on content via external
    properties
Some Key Performance
              Indicators




  Your “visit duration” should
improve, an indication that your
  content is being consumed
Some Key Performance
              Indicators




Are new visitors coming in as are
     result of your content?
Some Key Performance
     Indicators




        How deep did they navigate
           beyond your page?
Some Key Performance
     Indicators




         Is your content creating new
             visitors to your site?
                Sort by referring
How Do I Manage This?
•How much will I have to create?

•What type of content should I produce?

•Who can do this?

•How do I know when to outsource?
Case Study
•Post Card Mania – Print Post Cards

•Created a acquisition marketing
campaign geared at a hyper targeted
audience.

•Over the course of a year, gained 600
quality leads, over 72,000
Case Study Takeaway
•Create Compelling
Content

•Establish face and
“voice”

•List development &
remarketing

•Participation &
Evangelization
Thank You!



www.linkedin.com/in/rubenquinones

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NY Enterprise Conference 7-12

  • 1. Ruben Quinones, Director of New Media July 11 th , 2012• 3 West Club, NY, NY
  • 2. Who We Are •Strategic Online Marketing Approach •SEO, Social Media , Pay-Per-Click, Display Ad management •Industry leading technology for managing, optimizing & tracking search based campaigns Some Brands We Have Worked With
  • 3. Content Is King ood Visible Content Is King Purchase
  • 4. How Content Impacts….. Qualitative Thought leadership Credibility A way to create multiple “touches” Email Marketing Google Rankings Social Media
  • 5. Content Marketing Funnel Awareness Awareness Favorability Learning Favorabilit y Soft Conversions Consideration Intent to Purchase Intent to Purchase Purchase Remarketing
  • 6. ew Content Boosts Your Interior Page Awareness Favorabilit y Consideration Intent to Purchase Purchase
  • 7. Content For Social Initiates Conversations Provides Context to Your Social Properties Awareness Favorabilit y Consideration Intent to Purchase Purchase
  • 8. “Acquisition vs. Nuture Based Content”
  • 10. Characteristics of Content What’s New? Creation Commentary What’s going to happen…..what to watch out for How to – process oriented Tools and resources that would be of value to your readers Answering a Question Common Mistakes to look out for
  • 11. Discovering Content Topics •Who are our audiences? •What are the touch points / challenges of our customers? •What are they asking?
  • 12. Discovering Content Topics Audiences for Content
  • 13. Discovering Content Topics Audiences for Content Customer Segmentation
  • 14. Discovering Content Topics Audiences for Content Alliances
  • 15. Discovering Content Topics Identifying Touch Points Identifying Touch Points
  • 16. Discovering Content Topics Evaluating Meaning ful Content Employ boolean searches – ex. If a well known brand, use “Brand name” “context”, “Brand name” “Touch point” “Audience” “Context”, “Audience” “Touch point” “Competitor” “context”, “Competitor” “Touch point “touch point” “context” “touch point” “touch point”
  • 17. Discovering Content Topics Evaluating Meaning ful Content Not known?/small business?….. “touch point” “context” “touch point” “touch point” “Audience” “Context”, “Audience” “Touch point”
  • 18. Discovering Content Topics Evaluating Meaning ful Content Boolean search for context and a touch point. ex. “Jet Blue”, “customer service” Can be multiple variations of previously mentioned boolean searches Filter by News & Blogs
  • 19. Discovering Content Topics Evaluating Meaning ful Content Boolean searches on YouTube
  • 20. Discovering Content Topics Evaluating Meaning ful Content Boolean searches on Twitter
  • 21. Discovering Content Topics Evaluating Meaning ful Content Boolean searches on Twitter
  • 22. Disseminating Content to Your Audiences Ads targeted by keyword intent, titles, and interests
  • 23. Make sure your audiences match up with your social organic efforts
  • 24. Process for New Content Discovery Keep Focus 2. What type of post am I writing? 4. Who is my specific audience for this post? 6. What are one or two critical points I can answer for them? 8. What are the two keywords that describe the critical points? 10.Do a boolean search to see what might spark some ideas 12.Can I stretch these out into a series? 14.Next content post, repeat.
  • 25. Some Key Performance Indicators • Share of Search • Search Visits to content on site • Referring Visits – Social / Other sites to • content • Engagement on content via external properties
  • 26. Some Key Performance Indicators Your “visit duration” should improve, an indication that your content is being consumed
  • 27. Some Key Performance Indicators Are new visitors coming in as are result of your content?
  • 28. Some Key Performance Indicators How deep did they navigate beyond your page?
  • 29. Some Key Performance Indicators Is your content creating new visitors to your site? Sort by referring
  • 30. How Do I Manage This? •How much will I have to create? •What type of content should I produce? •Who can do this? •How do I know when to outsource?
  • 31. Case Study •Post Card Mania – Print Post Cards •Created a acquisition marketing campaign geared at a hyper targeted audience. •Over the course of a year, gained 600 quality leads, over 72,000
  • 32. Case Study Takeaway •Create Compelling Content •Establish face and “voice” •List development & remarketing •Participation & Evangelization