Mobile Case Study
    National Religious Broadcasters 2012
                           Steven Koster
WHAT IS REFRAME?
English Ministry of BTGMI
• 70+ years of
  media ministry
• Radio, TV, print
  , Internet
• All ages
Seeing
God’s Story
in Your Life

We facilitate
Encounters
With God
Encounters in every medium
Media Technology                Social Presence
• Radio               [push]
• Video                         • First Contact
• Internet Web        [pull]
• Fixed Media (CDs)             • Awareness
• Print
• Online Forum                  • Follow-Up
• Email               [2-way]
• Social Media                  • Relationship
• Phone
• In-Person
Trying to keep our finger on the pulse

SOME RESEARCH
2010 Mobile Uses (US adults)
                      86% have cell
                        phones

                      25% of cell
                        users
                        browse
                        web,
                        email, etc.

                      That’s 21.5%
                         of all US
                         adults
                         (before the
                         rise of
                         Android!)
Forecast: Tablet sales in 2015
           will exceed the number of PCs
           currently sold per year (~360 million)
           and make tablets a $100+ billion market.

           PCs are no longer the dominant way
           people access the Internet!




                                                      2008 2009 2010 2011


http://www.businessinsider.com/tablet-sales-2012-2
Samsung
                       Global Smartphone Marketshare 2011   more than
                                                            doubles
                                                            (Android)

                                                            Samsung
                                                            plus
                                                            “Others”
                                                            = 47%

                                                            Apple
                                                            growing
                                                            (iOS)

                                                            Nokia
                                                            (Symbian /
                                                            Windows)
                                                            and RIM
                                                            halved
                                                            and at
                                                            the bottom
http://www.idc.com/getdoc.jsp?containerId=prUS23299912
in USA
           In USA

USA only
Pent-up demand for iPhones
                    Spiked sales Q4 2011




http://www.businessinsider.com/chart-of-the-day-why-apple-is-suddenly-beating-android-in-market-share-2012-1
Apple gets 53% of $ from iPhone




http://www.businessinsider.com/chart-of-the-day-apple-the-iphone-company-2012-1
The Gist
• Mobile is mandatory
• Screens are screens:
  – TVs are Phones are PCs
  – Pocket, Chair, Desk, Wall: S, M, L, XL
• Three platforms to consider
  – iOS apps
  – Android apps
  – Mobile-optimized websites
What we’re doing about it

SOME EXAMPLES
Family Fire Stats
• Desktop: 81%
• Mobile: 19%
  – iOS = 62% (about 12% of total traffic)
    • iPhone 31%
    • iPad 21%
    • iPod Touch + others 10%
  – Android %32
  – Windows/Blackberry 6%
The Gist
• 2 website faces, 1 content database
• Small-screen format forces clear design
  – user-centered thinking:
    Why are they here?
  – What are your key calls-to-action?
ThisIsToday.net
m.ThisIsToday.net
Today January 2012
• Desktop: 62% of total web traffic
• Mobile: 38% of total web traffic
  – iPhone 39% of mobile traffic
  – iPad 14%
  – iTouch 5% (iOS = 58% of mobile)
  – “Not Set” 9%
  – Mix of Android phones (about 25%)
Today DESKTOP WEB
   Desktop Web Map
      Map
Today MOBILE WEB
   Mobile Web Map
iOS app
Android app

(RSS based)
Appmakr.com
70000   1,400,000


60000   1,200,000    Today
                      App
50000   1,000,000    Social
40000   800,000
                     Traffic
                    (cumulative)

30000   600,000


20000   400,000
                    Comments

10000   200,000     Likes

                    Shares
    0
                    Views
TC Web breakdown
• Desktop: 80% of total
• Mobile: 20% of total
  – iPhone 42.16%
  – iPad 21.57
  – iTouch 5.74 (iOS = 70% of mobile)
  – Android about 25%
  – Blackberry etc, <5%
MOBILE GIVING
Mobile Web Giving
• Give about the same priority on mobile
  sites as we do on desktop sites
• Same giving channels via web

• But this is about
  – Doing ministry
  – Extending the brand
Text to Give: Limited Value
• We’re not very event-driven
• For us, a break-even proposition at best
• No long-term relationship with donor
  – Capture phone number only
CLOSING THOUGHTS
The Gist
• Three formats to worry about
  – Small-screen web
  – iOS app
  – Android app
• Mobile is mandatory: Screens all
• Forces good design: what is core?
  – User desired activities?
  – Your calls-to-action?
Resources
• Silicon Valley Insider (SAI)
  – businessinsider.com/alleyinsider
  – Chart of the Day!
  – businessinsider.com/newsletter
• Social Media Examiner
  – socialmediaexaminer.com
Resources
• Mashable.com
  – Stats and News and what it means for you
  – The Mecca for Social Media


• SmartBrief on Social Media
  – Daily email digest of Social Media stories
  – socialmedia@smartbrief.com
  – http://www.smartbrief.com/socialmedia/
NRB 2012 ReFrame Mobile Case Study

NRB 2012 ReFrame Mobile Case Study

  • 1.
    Mobile Case Study National Religious Broadcasters 2012 Steven Koster
  • 2.
  • 3.
    English Ministry ofBTGMI • 70+ years of media ministry • Radio, TV, print , Internet • All ages
  • 4.
    Seeing God’s Story in YourLife We facilitate Encounters With God
  • 5.
    Encounters in everymedium Media Technology Social Presence • Radio [push] • Video • First Contact • Internet Web [pull] • Fixed Media (CDs) • Awareness • Print • Online Forum • Follow-Up • Email [2-way] • Social Media • Relationship • Phone • In-Person
  • 6.
    Trying to keepour finger on the pulse SOME RESEARCH
  • 7.
    2010 Mobile Uses(US adults) 86% have cell phones 25% of cell users browse web, email, etc. That’s 21.5% of all US adults (before the rise of Android!)
  • 8.
    Forecast: Tablet salesin 2015 will exceed the number of PCs currently sold per year (~360 million) and make tablets a $100+ billion market. PCs are no longer the dominant way people access the Internet! 2008 2009 2010 2011 http://www.businessinsider.com/tablet-sales-2012-2
  • 9.
    Samsung Global Smartphone Marketshare 2011 more than doubles (Android) Samsung plus “Others” = 47% Apple growing (iOS) Nokia (Symbian / Windows) and RIM halved and at the bottom http://www.idc.com/getdoc.jsp?containerId=prUS23299912
  • 10.
    in USA In USA USA only
  • 11.
    Pent-up demand foriPhones Spiked sales Q4 2011 http://www.businessinsider.com/chart-of-the-day-why-apple-is-suddenly-beating-android-in-market-share-2012-1
  • 12.
    Apple gets 53%of $ from iPhone http://www.businessinsider.com/chart-of-the-day-apple-the-iphone-company-2012-1
  • 13.
    The Gist • Mobileis mandatory • Screens are screens: – TVs are Phones are PCs – Pocket, Chair, Desk, Wall: S, M, L, XL • Three platforms to consider – iOS apps – Android apps – Mobile-optimized websites
  • 14.
    What we’re doingabout it SOME EXAMPLES
  • 20.
    Family Fire Stats •Desktop: 81% • Mobile: 19% – iOS = 62% (about 12% of total traffic) • iPhone 31% • iPad 21% • iPod Touch + others 10% – Android %32 – Windows/Blackberry 6%
  • 21.
    The Gist • 2website faces, 1 content database • Small-screen format forces clear design – user-centered thinking: Why are they here? – What are your key calls-to-action?
  • 24.
  • 26.
  • 27.
    Today January 2012 •Desktop: 62% of total web traffic • Mobile: 38% of total web traffic – iPhone 39% of mobile traffic – iPad 14% – iTouch 5% (iOS = 58% of mobile) – “Not Set” 9% – Mix of Android phones (about 25%)
  • 28.
    Today DESKTOP WEB Desktop Web Map Map
  • 29.
    Today MOBILE WEB Mobile Web Map
  • 30.
    iOS app Android app (RSSbased) Appmakr.com
  • 33.
    70000 1,400,000 60000 1,200,000 Today App 50000 1,000,000 Social 40000 800,000 Traffic (cumulative) 30000 600,000 20000 400,000 Comments 10000 200,000 Likes Shares 0 Views
  • 39.
    TC Web breakdown •Desktop: 80% of total • Mobile: 20% of total – iPhone 42.16% – iPad 21.57 – iTouch 5.74 (iOS = 70% of mobile) – Android about 25% – Blackberry etc, <5%
  • 40.
  • 41.
    Mobile Web Giving •Give about the same priority on mobile sites as we do on desktop sites • Same giving channels via web • But this is about – Doing ministry – Extending the brand
  • 42.
    Text to Give:Limited Value • We’re not very event-driven • For us, a break-even proposition at best • No long-term relationship with donor – Capture phone number only
  • 43.
  • 44.
    The Gist • Threeformats to worry about – Small-screen web – iOS app – Android app • Mobile is mandatory: Screens all • Forces good design: what is core? – User desired activities? – Your calls-to-action?
  • 45.
    Resources • Silicon ValleyInsider (SAI) – businessinsider.com/alleyinsider – Chart of the Day! – businessinsider.com/newsletter • Social Media Examiner – socialmediaexaminer.com
  • 46.
    Resources • Mashable.com – Stats and News and what it means for you – The Mecca for Social Media • SmartBrief on Social Media – Daily email digest of Social Media stories – socialmedia@smartbrief.com – http://www.smartbrief.com/socialmedia/

Editor's Notes

  • #16 The AmazonKindle Fire is already tied with the Galaxy Tab as the most popular Android-based tablet, according to data from mobile analytics company Flurry.Flurry&apos;s tracking software is on thousands of Androidapps so it can track which devices are the most popular. Furry writes, &quot;Remarkably, and from a standing start, the Kindle Fire overtook the Galaxy Tab in just a few short months.&quot; (The Kindle Fire is at 35.7% versus the Tab at 35.6%.)Read more: http://www.businessinsider.com/chart-of-the-day-the-kindle-fire-is-the-most-important-android-tablet-for-app-makers-2012-1