Making assumptions can take you into dangerous territory. That’s why Greig and the team undertook a digital diary exercise with their global workforce to ensure their views were central to creating their new digital workplace.
Can Lean help improve the Architecture Maturity of an entire Organization?Institut Lean France
Architecture is more often recognized as an art than as a science. At the Lean Digital Summit, Pierre Marchand and Christian Phan-Trong from Swiss Life will discuss how taking a fresh look at Architectural activities through a process and a “Lean” lens can yield unexpected benefits for the Architects as individuals and as a team. They also explained how this approach can greatly improve the architectural quality of the deliverables and the architectural maturity of an Organization.
More Lean Digital stories on www.lean-digital-summit.com
[GEM] Advanced Master's Digital Business Strategy - 2019-2020 presentationYann Gourvennec
This is the standard presentation for the Advanced Master's in Digital Business Strategy of Grenoble Ecole de Management. It is an international program located in Paris in the heart of Europe.
infoShare 2013: Wim De Waele - Creating Digital Innovation clusters in Europe...Infoshare
Wim De Waele / iMinds
Creating digital innovation clusters in Europe.
Nagranie z konferencji infoShare 2013 w Gdańsku.
Recorded at infoShare 2013 conference in Gdańsk, Poland.
Does your organisation need a new digital solution and are you wondering whether open Summer of code could be a solution? Feel free to browse this presentation or contact us through pj [at] summerofcode.be to get the accompanying explanation.
Can Lean help improve the Architecture Maturity of an entire Organization?Institut Lean France
Architecture is more often recognized as an art than as a science. At the Lean Digital Summit, Pierre Marchand and Christian Phan-Trong from Swiss Life will discuss how taking a fresh look at Architectural activities through a process and a “Lean” lens can yield unexpected benefits for the Architects as individuals and as a team. They also explained how this approach can greatly improve the architectural quality of the deliverables and the architectural maturity of an Organization.
More Lean Digital stories on www.lean-digital-summit.com
[GEM] Advanced Master's Digital Business Strategy - 2019-2020 presentationYann Gourvennec
This is the standard presentation for the Advanced Master's in Digital Business Strategy of Grenoble Ecole de Management. It is an international program located in Paris in the heart of Europe.
infoShare 2013: Wim De Waele - Creating Digital Innovation clusters in Europe...Infoshare
Wim De Waele / iMinds
Creating digital innovation clusters in Europe.
Nagranie z konferencji infoShare 2013 w Gdańsku.
Recorded at infoShare 2013 conference in Gdańsk, Poland.
Does your organisation need a new digital solution and are you wondering whether open Summer of code could be a solution? Feel free to browse this presentation or contact us through pj [at] summerofcode.be to get the accompanying explanation.
FreeGIS.net presentation at the Geospatial World Forum in Rotterdam 2013Paolo Viskanic
The importance of Spatial Data has been steadily increasing in the past decade. This trend is even clearer for small and medium organizations and enterprises. Whereas classic GIS was related mostly to Defense, Environment Protection and Government, Spatial Information is used on a regular base by a large number of actors of all sizes and sectors.
The need of those actors to exchange data with the external world by the means of standardized formats and data specifications, fits particularly well with the aims of the INSPIRE initiative.
The development of an easy to setup solutions at fair cost can accelerate the adoption of the INSPIRE specifications dramatically, bringing to the SME a large number of benefits.
The FreeGIS.net project, started as a Interreg Italy-Switzerland project by the Italian company R3 GIS, the technological Park of the Province of Bolzano (TIS), the Province of Bolzano (Italy) and the Kanton Graubünden in Switzerland. It’s aim was to devlop a platform based on best of breed open source software packages for creating INSPIRE compliant web services. A particular attention was given to multilingual aspects, since South Tyrol and Kanton Graubünden are both multilingual areas.
A well defined and standardized setup lowers the investments needed to create INPIRE web services and brings INSPIRE to organizations, which would otherwise be excluded from the INSPIRE initiative, for financial or for technical reasons. Also, the ability to consume INSPIRE services in a standardized way and to easily merge them with own datasets using INSPIRE and OGC standards, will give SMEs access to geographic data all over Europe, lowering costs and difficulties related to obtaining data from different organizations. FreeGIS.net is an example on how a small enterprise can create business opportunities by investing on the deployment of INSPIRE-compliant technologies.
Intergen's newsletter, Smarts, now available for online reading.
Intergen provides information technology solutions across Australia, New Zealand and the world based exclusively on Microsoft’s tools and technologies.
Digital has the power to revolutionise whole industries. The financial services industry, in particular, is entering the age of digital and some brands will benefit more than others. Find out how financial services brands can embrace digital transformation in the digital dawn for banking.
Janette Toral shared her e-commerce insight, perspective, and programs at various events lately such as the Next Wave Cities ICT Roadshow (Baguio, Cagayan De Oro, Palawan, Naga, Laoag, Tacloban), Drupal Developers Day, 39th Philippine Business Conference and Expo.
How to manage remote teams effectively and increase team collaborationRingCentral UK Ltd
Managing remote teams is to nurture, guide and support team members. This is a helpful guide for managers to make employees engaged and increase team collaboration. Originally published at https://www.ringcentral.co.uk/blog/managing-remote-teams/
What is Your Product? Making Large-Scale Product Development WorkEBG Consulting, Inc.
These are slides from the workshop presented by Ellen Gottesdiener and Andy Repton on August 8, 2019, at Agile Development 2019:
The first step for large enterprises transitioning toward a product-aligned and customer-focused operating model is to get shared agreement on this simple yet challenging question: "What is our product?"
Your answer is one of the most important ones you make. It powers all aspects of product development including product management roles, team organization, and product activities. The implications are vast and deep, especially in a large enterprise.
Based on ongoing work inside a large global technology infrastructure organization, Andy and Ellen provide techniques for enabling product development leaders and communities to define their product using an “outside-in”, customer-focused perspective—and do so with a product management mindset.
You will find the techniques we share useful, even for products that are mid-size or even smaller, because they help instill product-thinking and shared understanding.
Learning Outcomes:
On completion of the workshop, the learner will be able to
• Describe key principles—and their rationale—for defining your product
• Identify practical techniques to use in a product definition facilitated workshop
• Explain the mindsets and points of view that thwart product thinking, and ways to overcome them.
• Implement a collaborative process for helping people reflect, repeal, and reveal what their product is
Bots4 good 22nov19 with forrester slidesharenetcall
Richard Farrell CTO at Netcall takes a look at how Artificial Intelligence, machine learning, ChatBots and Robotic Process Automation be harnessed by the public sector for the public good in 5 handy steps
Innovate Partnerships That Drive Tourism (Excerpt) - Mekong Tourism Forum 2015lizwarddci
Digital Coaching International CEO Liz Ward delivered a case study about how regions, states and nations can grow their online footprint thanks to a blend of digital technology and innovative partnerships. The slides uploaded are an excerpt only. Please contact Digital Coaching International if you'd like to view the full presentation.
In case you missed the opportunity to join Capgemini's Global Architecture Week within the Netherlands, you find my story here.
Please send me a tweet @arthurvdboom in case of questions
Atos bluekiwi - social collaboration networkParis, Bezons
Enterprise social networks for a better way of working. New communication and collaboration tools have emerged, offering
alternatives to email, and making it much less relevant. Open, multi-platform communication is fast becoming the norm – and it’s commonplace for content to be expressed in multiple ‘dimensions’ at once.
FreeGIS.net presentation at the Geospatial World Forum in Rotterdam 2013Paolo Viskanic
The importance of Spatial Data has been steadily increasing in the past decade. This trend is even clearer for small and medium organizations and enterprises. Whereas classic GIS was related mostly to Defense, Environment Protection and Government, Spatial Information is used on a regular base by a large number of actors of all sizes and sectors.
The need of those actors to exchange data with the external world by the means of standardized formats and data specifications, fits particularly well with the aims of the INSPIRE initiative.
The development of an easy to setup solutions at fair cost can accelerate the adoption of the INSPIRE specifications dramatically, bringing to the SME a large number of benefits.
The FreeGIS.net project, started as a Interreg Italy-Switzerland project by the Italian company R3 GIS, the technological Park of the Province of Bolzano (TIS), the Province of Bolzano (Italy) and the Kanton Graubünden in Switzerland. It’s aim was to devlop a platform based on best of breed open source software packages for creating INSPIRE compliant web services. A particular attention was given to multilingual aspects, since South Tyrol and Kanton Graubünden are both multilingual areas.
A well defined and standardized setup lowers the investments needed to create INPIRE web services and brings INSPIRE to organizations, which would otherwise be excluded from the INSPIRE initiative, for financial or for technical reasons. Also, the ability to consume INSPIRE services in a standardized way and to easily merge them with own datasets using INSPIRE and OGC standards, will give SMEs access to geographic data all over Europe, lowering costs and difficulties related to obtaining data from different organizations. FreeGIS.net is an example on how a small enterprise can create business opportunities by investing on the deployment of INSPIRE-compliant technologies.
Intergen's newsletter, Smarts, now available for online reading.
Intergen provides information technology solutions across Australia, New Zealand and the world based exclusively on Microsoft’s tools and technologies.
Digital has the power to revolutionise whole industries. The financial services industry, in particular, is entering the age of digital and some brands will benefit more than others. Find out how financial services brands can embrace digital transformation in the digital dawn for banking.
Janette Toral shared her e-commerce insight, perspective, and programs at various events lately such as the Next Wave Cities ICT Roadshow (Baguio, Cagayan De Oro, Palawan, Naga, Laoag, Tacloban), Drupal Developers Day, 39th Philippine Business Conference and Expo.
How to manage remote teams effectively and increase team collaborationRingCentral UK Ltd
Managing remote teams is to nurture, guide and support team members. This is a helpful guide for managers to make employees engaged and increase team collaboration. Originally published at https://www.ringcentral.co.uk/blog/managing-remote-teams/
What is Your Product? Making Large-Scale Product Development WorkEBG Consulting, Inc.
These are slides from the workshop presented by Ellen Gottesdiener and Andy Repton on August 8, 2019, at Agile Development 2019:
The first step for large enterprises transitioning toward a product-aligned and customer-focused operating model is to get shared agreement on this simple yet challenging question: "What is our product?"
Your answer is one of the most important ones you make. It powers all aspects of product development including product management roles, team organization, and product activities. The implications are vast and deep, especially in a large enterprise.
Based on ongoing work inside a large global technology infrastructure organization, Andy and Ellen provide techniques for enabling product development leaders and communities to define their product using an “outside-in”, customer-focused perspective—and do so with a product management mindset.
You will find the techniques we share useful, even for products that are mid-size or even smaller, because they help instill product-thinking and shared understanding.
Learning Outcomes:
On completion of the workshop, the learner will be able to
• Describe key principles—and their rationale—for defining your product
• Identify practical techniques to use in a product definition facilitated workshop
• Explain the mindsets and points of view that thwart product thinking, and ways to overcome them.
• Implement a collaborative process for helping people reflect, repeal, and reveal what their product is
Bots4 good 22nov19 with forrester slidesharenetcall
Richard Farrell CTO at Netcall takes a look at how Artificial Intelligence, machine learning, ChatBots and Robotic Process Automation be harnessed by the public sector for the public good in 5 handy steps
Innovate Partnerships That Drive Tourism (Excerpt) - Mekong Tourism Forum 2015lizwarddci
Digital Coaching International CEO Liz Ward delivered a case study about how regions, states and nations can grow their online footprint thanks to a blend of digital technology and innovative partnerships. The slides uploaded are an excerpt only. Please contact Digital Coaching International if you'd like to view the full presentation.
In case you missed the opportunity to join Capgemini's Global Architecture Week within the Netherlands, you find my story here.
Please send me a tweet @arthurvdboom in case of questions
Atos bluekiwi - social collaboration networkParis, Bezons
Enterprise social networks for a better way of working. New communication and collaboration tools have emerged, offering
alternatives to email, and making it much less relevant. Open, multi-platform communication is fast becoming the norm – and it’s commonplace for content to be expressed in multiple ‘dimensions’ at once.
Intranet page planning with content design techniquesIntranet Now
"A podcast with slides - see the video: https://www.clearbox.co.uk/portfolio-item/intranet-content-planning/ )
As a communicator and intranet publisher, you know how to write well, but have you got a research approach to help you write exactly what should be covered? Before you write a single word, you should learn what your colleagues really need from you.
Wedge and Suzie talk through some content design techniques and research methods, and discuss their own experiences to help you make the most of your intranet news and reference pages.
Linking the digital workplace to organisation design — Jon InghamIntranet Now
Strategic value requires an intranet or digital workplace that fits with the rest of the business and the organisation. A particularly critical requirement is to define the most important types of organisational group and network.
Auditing your intranet content — Annette Corbett — DigiSEOIntranet Now
A content audit can tell a thousand stories and provide the foundations for a robust governance framework, identify gaps in content and inform your current, or future, site navigation.
http://tiny.cc/34zsdz
Digital evolution in the workplace — Simon Hudson and Martin HutchinsonIntranet Now
Traditional intranets have frequently failed to engage, regardless of the technology. Most have failed. We imagined a very different approach, built around people and processes, rather than just news and documents. So we built it.
Simon Hudson, Cloud2 and Martin Hutchinson, Berkshire Healthcare NHS Foundation Trust.
Give the people what they want — Hannah Moss — Willmott DixonIntranet Now
Engaging a dispersed workforce with different personas is challenging – a flexible approach is fundamental. Hannah talks through implementing a multi-channel digital platform to engage and empower.
Zhuzh up your content strategy —Kelly Freeman — InteractIntranet Now
Creating and executing a content strategy is a crucial element of intranet success.This quick-fire talk will explore what you should consider when crafting your online content to best suit your audiences.
One small step back one giant leap forwards — Melissa Masterton — The AAIntranet Now
The AA now has a fantastic intranet; engaging colleagues, and driving behaviours. But we needed to pause and explore our strategic and cultural needs, ahead of choosing a platform and populating the content. This talk explains how doing the groundwork set us up for success.
Measuring the value of a user centred approach to intranets — John Baptiste-K...Intranet Now
At Wellcome, they treat their intranet as an internal product, taking a user-centred approach to delivering impact for their staff and value for the organisation. This talk is about how they measure that impact / value.
Building Your Employer Brand with Social MediaLuanWise
Presented at The Global HR Summit, 6th June 2024
In this keynote, Luan Wise will provide invaluable insights to elevate your employer brand on social media platforms including LinkedIn, Facebook, Instagram, X (formerly Twitter) and TikTok. You'll learn how compelling content can authentically showcase your company culture, values, and employee experiences to support your talent acquisition and retention objectives. Additionally, you'll understand the power of employee advocacy to amplify reach and engagement – helping to position your organization as an employer of choice in today's competitive talent landscape.
Understanding User Needs and Satisfying ThemAggregage
https://www.productmanagementtoday.com/frs/26903918/understanding-user-needs-and-satisfying-them
We know we want to create products which our customers find to be valuable. Whether we label it as customer-centric or product-led depends on how long we've been doing product management. There are three challenges we face when doing this. The obvious challenge is figuring out what our users need; the non-obvious challenges are in creating a shared understanding of those needs and in sensing if what we're doing is meeting those needs.
In this webinar, we won't focus on the research methods for discovering user-needs. We will focus on synthesis of the needs we discover, communication and alignment tools, and how we operationalize addressing those needs.
Industry expert Scott Sehlhorst will:
• Introduce a taxonomy for user goals with real world examples
• Present the Onion Diagram, a tool for contextualizing task-level goals
• Illustrate how customer journey maps capture activity-level and task-level goals
• Demonstrate the best approach to selection and prioritization of user-goals to address
• Highlight the crucial benchmarks, observable changes, in ensuring fulfillment of customer needs
buy old yahoo accounts buy yahoo accountsSusan Laney
As a business owner, I understand the importance of having a strong online presence and leveraging various digital platforms to reach and engage with your target audience. One often overlooked yet highly valuable asset in this regard is the humble Yahoo account. While many may perceive Yahoo as a relic of the past, the truth is that these accounts still hold immense potential for businesses of all sizes.
Top mailing list providers in the USA.pptxJeremyPeirce1
Discover the top mailing list providers in the USA, offering targeted lists, segmentation, and analytics to optimize your marketing campaigns and drive engagement.
An introduction to the cryptocurrency investment platform Binance Savings.Any kyc Account
Learn how to use Binance Savings to expand your bitcoin holdings. Discover how to maximize your earnings on one of the most reliable cryptocurrency exchange platforms, as well as how to earn interest on your cryptocurrency holdings and the various savings choices available.
Event Report - SAP Sapphire 2024 Orlando - lots of innovation and old challengesHolger Mueller
Holger Mueller of Constellation Research shares his key takeaways from SAP's Sapphire confernece, held in Orlando, June 3rd till 5th 2024, in the Orange Convention Center.
Implicitly or explicitly all competing businesses employ a strategy to select a mix
of marketing resources. Formulating such competitive strategies fundamentally
involves recognizing relationships between elements of the marketing mix (e.g.,
price and product quality), as well as assessing competitive and market conditions
(i.e., industry structure in the language of economics).
B2B payments are rapidly changing. Find out the 5 key questions you need to be asking yourself to be sure you are mastering B2B payments today. Learn more at www.BlueSnap.com.
FIA officials brutally tortured innocent and snatched 200 Bitcoins of worth 4...jamalseoexpert1978
Farman Ayaz Khattak and Ehtesham Matloob are government officials in CTW Counter terrorism wing Islamabad, in Federal Investigation Agency FIA Headquarters. CTW and FIA kidnapped crypto currency owner from Islamabad and snatched 200 Bitcoins those worth of 4 billion rupees in Pakistan currency. There is not Cryptocurrency Regulations in Pakistan & CTW is official dacoit and stealing digital assets from the innocent crypto holders and making fake cases of terrorism to keep them silent.
The 10 Most Influential Leaders Guiding Corporate Evolution, 2024.pdfthesiliconleaders
In the recent edition, The 10 Most Influential Leaders Guiding Corporate Evolution, 2024, The Silicon Leaders magazine gladly features Dejan Štancer, President of the Global Chamber of Business Leaders (GCBL), along with other leaders.
Anny Serafina Love - Letter of Recommendation by Kellen Harkins, MS.AnnySerafinaLove
This letter, written by Kellen Harkins, Course Director at Full Sail University, commends Anny Love's exemplary performance in the Video Sharing Platforms class. It highlights her dedication, willingness to challenge herself, and exceptional skills in production, editing, and marketing across various video platforms like YouTube, TikTok, and Instagram.
Organizational Change Leadership Agile Tour Geneve 2024
Not a long jumper — Greig Rutherford — Standard Life Aberdeen
1. This communication is intended for investment professionals only
and must not be relied on by anyone else.
Intranet Now
Not a long jumper
Greig Rutherford
4 October 2019
2. 08/10/2019 | 3
Greig Rutherford
Global Head of Digital Communications
Standard Life Aberdeen
Twitter: @imgreig
LinkedIn: /greigrutherford
#IntranetNow | @imgreig
3. 08/10/2019 | 4
Created in 1825
2017 - Standard Life and Aberdeen Asset Management merged
6,000 colleagues in 52 global locations + clients in 80 countries
A little bit about us #IntranetNow | @imgreig
4. 08/10/2019 | 5
Make it easier
We aim to be a world-class investment company…
So we need a world-class digital workplace
The goal #IntranetNow | @imgreig
5. 08/10/2019 | 6
The process
Dec ‘18
Objective setting
Purpose and
objectives
Feb ‘19
Digital diary
On the go capture of
colleagues digital
experiences
Feb ‘19
Interviews 1
Drill down on diary findings
with colleagues
Mar ‘19
Interviews 2
Expand on
emerging themes
Apr ‘19
Internal Comms workshop
Key requirements capture
Apr ‘19
Prioritisation
workshop
Set out priority areas
for the project
#IntranetNow | @imgreig
6. 08/10/2019 | 7
22 participants
UK, EMEA, Americas and Asia Pac
Variety of roles and hierarchy
Capture what they did; not what they think they did
Digital diary #IntranetNow | @imgreig
8. 08/10/2019 | 9
Digital diary
Intro selfie
Digital Monday – capture their
workplace in a day
Highs and lows of the day
Intranet use
Storing and sharing documents
#IntranetNow | @imgreig
9. 08/10/2019 | 10
A day in the life
Investment Manager
London based and 2-3 external meetings per week
In-house
app
8:29
14:55
14:5214:4213:1011:528:42
19:32 16:39 16:32 15:02 14:57
#IntranetNow | @imgreig
10. 08/10/2019 | 11
How big is your inbox?
Clear evidence that people resort to what they know during change
In this case, it’s email… and a lot of it
#IntranetNow | @imgreig
11. 08/10/2019 | 12
Colleague feedback
It’s frustrating to try
and find a colleague
and they don’t have
a picture or a phone
number
I’d like to see a
consolidated
platform that I
can access on
the go
Be able to
personalise
news that’s
relevant to me
and my location
Allow colleagues
to easily
communicate and
share ideas across
the company
Collaboration tools
that feel closer to
consumer apps in
terms of use, look
and feel
Any 8 year old can
make a video call
with their parents,
why can’t we do it
from our desk?
#IntranetNow | @imgreig
13. Thank you
Greig Rutherford
Global Head of Digital Communications
Standard Life Aberdeen
Twitter: @imgreig
LinkedIn: /greigrutherford
Intranet Now
Editor's Notes
Thanks Wedge/Lisa
Great to meet you all and be asked to speak today
Sorry to disappoint anyone who thought I was this guy!
I’ll pose for selfies, if you really want me to, but despite being sporty, I’m definitely not a long jumper
I do sometimes get confused with that GR, people see the name and make assumptions, like on Twitter where a few Premier League footballers have thought that I’m the one with the ginger hair
But this idea of not wanting to make assumptions is what I want to talk about today
And it’s where our digital diary exercise comes in as we develop our digital workplace at Standard Life Aberdeen
So, a little bit about us
We’re an investments business head-quartered in Edinburgh with offices around the world, about 6,000 colleagues in all
The company changed massively in 2017 after the merger of Standard Life and AAM
The merger has given us three intranets:
The Aberdeen intranet on the left, which is on prem and SharePoint 2010
The Standard Life intranet in the middle, which is also on prem, but is SharePoint 2013
Finally, the Global News site, which is a cloud-based solution to make sure everyone after the merger could consume news in the same place
They all have their limitations and benefits, but it gives us a far from ideal landscape to help people to do their jobs and communicate, especially through a period of big change
Working in Communications, this set-up was obviously an issue for us and our colleagues
So we set out on a Digital Workplace programme to overhaul our offering and bring the internal experience up to modern standards and expectations
There’s a ton of change going on at the moment and one of our key strategic drivers is ‘making it easier’ > so this fits in nicely and is seen as a shining light in our colleague engagement approach
So, rather than assume that we know what our colleagues want from their new Digital Workplace, we decided to find out and ask them
Sounds simple right?
It’s totally the right thing to do but in amongst all of the change in the business, it has taken time
We worked with a consultancy called Origin to help us kick things off
They were fantastic and really helped us plan things out, get the work done and pull together recommendations to take the project forward
Today we’re going to look at the Digital Diary work from February, but you can see how it fitted into the wider process
In the lead up to February, we wanted to make sure the digital diary findings would stand the test of time
So we made sure we had a real mix of locations, roles and hierarchy
You know what it’s like when you’re asked to complete a survey, especially over a period of time
The enthusiasm quickly wears off
So we went down a different route to make sure we found out what people really did at that moment, rather than what they think they did or could remember if they told us retrospectively
To do this, we used an app called Indeemo
Colleagues captured their digital touchpoints at work for a week
It was on their phones and they could upload a picture, video or text as and when they were doing the activity
It was great to see this come through in real time on our Indeemo dashboard
At first we asked the group to take a selfie and just upload everything they did on the Monday
This meant they got familiar with the app and we could overcome any teething problems
We could also push out tasks to them via the app and because it was real time, we could make quick decisions
For example, we realised we weren’t getting enough specifically on the intranet, so we pushed out a task to focus on that for two days
At the end of the week we did the same about storing and sharing documents to give us a thorough look into these topics
We got back something like this
This is an example of an Investment Manager in London
They were in and out of meetings this day
The day is quite spread out and their main pain points were around:
Collaboration
Duplication
[Pull out some of the entries if time permits]
Use of shadow IT
We really did see what people did, whether it was good or bad
One of the key findings overall was that during change and an uneven IT landscape, people reverted to what they know… email
Ask the audience about their inbox
100 emails
500
1,000
10,000?
One of our people had over 52,000 unread emails
We could see a chunk of that could be overcome by improving communications and collaboration through the digital workplace
BUT, that can also be sorted out by some half-decent inbox management and discipline!
On screen are a number of quotes from our colleagues taking part in the exercise
They touch on the core themes that we’re taking forward:
Too much email
Connectability
Collaboration
Personalisation
Commercial/contemporary solution
Mobile experience
Search – people search
We also uncovered a number of out of scope findings
This included things like: internet connection speeds and a lot of feedback we can account back to the merger and the amount of change within the business
We shared this insight with the relevant teams to take forward to make sure it didn’t fall into a black hole
What this has all given us is really rich data and insight to let us take our digital workplace project forward
We’ve got clear colleague requirements that we can confidently stand behind
A vision of where we want to get to
The project will deliver a modern, global, digital portal providing personalised content and news, social and community tools, an authoritative source of people information
Objectives to allow us to refer back to and make sure we’re doing what we set out to do
And principles to keep us on track through delivery and then BAU
So, was it worth it?
Absolutely and I’d recommend it to anyone undertaking a digital workplace project
It’s been a very helpful aid being able to refer back to ‘this is what our people told us’ when we’re challenged by IT or the Exec Team
And we’ll continue to be challenged… and we’ll continue to refer back to our findings knowing that they’re solid and there’s no assumptions in there
If only the same could be said about my Twitter!