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Enabling	
  SMEs	
  to	
  do	
  	
  
E-­‐Commerce	
  
	
  
Jane6e	
  Toral	
  
h6p://digitalfilipino.com	
  
MARKET	
  IS	
  GETTING	
  YOUNGER.	
  
AVERAGE	
  AGE	
  OF	
  FILIPINO	
  IS	
  22.	
  
-­‐	
  Secretary	
  Cesar	
  Purisima	
  

Twitter: @digitalfilipino
#nwcph
22nd National Retail Conference & Expo
August 7 and 8, 2013
http://www.nrceph.com
Source: Maria Java, EffectiveMeasure.com
Source: Maria Java, EffectiveMeasure.com
Philippines	
  E-­‐Commerce	
  Index	
  
A	
  Joint	
  Project	
  of	
  

WITH	
  THE	
  SUPPORT	
  OF	
  
METHODOLOGY	
  
Simplicity	
  
Regularity	
  
Relevance	
  
Repeatability	
  

SUPPLY	
  SIDE	
  

Reliability	
  
Cost-­‐efficiency	
  
Scalability	
  
Source:	
  SOFSM/PMI	
  

Retail/Wholesale	
  
Extent	
  of	
  Online	
  Engagement	
  
-­‐	
  Manufacturing	
  -­‐	
  
REVENUES	
  	
  
DERIVED	
  ONLINE	
  

PURCHASES	
  	
  
DONE	
  ONLINE	
  

Projected	
  Data	
  from	
  the	
  Top	
  10,000	
  CorporaKons	
  
P56.9B per month

* WORK IN PROGRESS - as of August 2013

P74.2B per month
Extent	
  of	
  Online	
  Engagement	
  
-­‐	
  Retail/Wholesale	
  -­‐	
  
REVENUES	
  	
  
DERIVED	
  ONLINE	
  

PURCHASES	
  	
  
DONE	
  ONLINE	
  

Projected	
  Data	
  from	
  the	
  Top	
  10,000	
  CorporaKons	
  
P10.0B per month

* WORK IN PROGRESS as of August 2013

P12.5B per month
Extent	
  of	
  Online	
  Engagement	
  
-­‐	
  Services	
  -­‐	
  
REVENUES	
  	
  
DERIVED	
  ONLINE	
  

PURCHASES	
  	
  
DONE	
  ONLINE	
  

Projected	
  Data	
  from	
  the	
  Top	
  10,000	
  CorporaKons	
  
P19.8B per month

* WORK IN PROGRESS as of August 2013

P97.8B per month
B2B	
  Online	
  Engagement:	
  
	
  
Ecommerce	
  Index,	
  Summary
	
  
21%	
  of	
  GDP
	
  
Join	
  the	
  panel:	
  	
  
Voice	
  of	
  Digital	
  Future	
  
For	
  be6er	
  e-­‐commerce	
  and	
  digital	
  
markeKng	
  metrics	
  in	
  the	
  Philippines.	
  
@digitalfilipino	
  
Learn	
  more	
  
h6p://digitalfilipino.com/e-­‐commerce-­‐index-­‐philippines/	
  
Contact	
  Jane6e	
  Toral	
  
Twi6er:	
  @digitalfilipino	
  
Mobile:	
  +63-­‐920-­‐9508696	
  
Ge]ng	
  into	
  E-­‐Commerce
	
  
#1 LEARN!
Join free or with fee learning activities.

http://digitalfilipino.com/ecom
http://digitalfilipino.com/influence

Empower people with knowledge.
Porter Gale FUNNEL TEST

Passion

Sweet Spot

#2 What is your passion?

Passion

Passion
TONE
Purpose
Porter Gale FUNNEL TEST

E-Commerce

Sweet Spot

Education

People
Change

Empower individuals with e-commerce wisdom and skills they can use
in sustaining business, advocacy, achieve better quality of life.
– Janette Toral
Embracing	
  change
	
  

#3 Building a Business Model
Started	
  
	
  
October	
  3,	
  2013
	
  
P2, 500 valid for one
year.
Anyone can join
anytime. (open
calendar)
Digital	
  MarkeKng	
  for	
  Real	
  Estate	
  

Teaching	
  online	
  
“Samurais”	
  
and	
  offline.	
  
	
  
Site	
  update	
  
DigitalFilipino	
  
Club	
  Members	
   ConsultaKon	
  
AdverKsing	
  
	
  
Research	
  
Schools	
  
	
  
Government	
  
	
  
Event	
  planners	
   E-­‐Learning	
  
	
  
plaborm	
  
CommuniKes	
  
	
  
	
  
Veteran	
  player	
  
PRC	
  -­‐	
  later	
  
TelecommunicaKon	
  cost.	
  
Site	
  upgrades.	
  
AdverKsing	
  budget	
  
Webinar	
  plaborm	
  
Content	
  development	
  

Business	
  Model	
  Canvas	
  

Learn	
  online	
  for	
  
one	
  year	
  
	
  
Can	
  be	
  taken	
  
anywhere,	
  
anyKme	
  online.	
  
	
  
Research-­‐based	
  
ConsultaKon	
  
and	
  learning	
  
	
  
Start-­‐Up	
  100	
  
Project	
  

One-­‐on-­‐one.	
  
	
  
Self-­‐service.	
  
	
  
Group.	
  

Social	
  network.	
  
E-­‐mail.	
  
Online	
  Boot	
  
Camp	
  
Mobile.	
  
F2F	
  Training	
  

Real	
  Estate	
  
Service	
  	
  
Professionals	
  
who	
  would	
  like	
  
to	
  learn	
  digital	
  
markeKng	
  to	
  
boost	
  business.	
  

Protégé	
  membership	
  
Face	
  to	
  Face	
  Training	
  fees	
  
Start-­‐Up	
  100	
  investment	
  
ECOM	
  /	
  DIM	
  Summit	
  
#4 understand your audience

Digital Marketing for
Real Estate Industry
Program

Janette Toral

Real Estate Service Professional

What really counts: Get continuing
Major preoccupation:
leads-sales-referrers online.
Sustaining revenue / income.
Growing family.
Worries: Not making a sale. Making ends meet.
Aspiration: Quality lifestyle. Industry recognition.

Friends say: “You
should market
online.”

Environment: Many RESP
marketing online.
Friends: Uses social media to
market online.

Boss say: “Go where the
market is. Hit your quota.”

Market offers: Various digital
marketing and e-commerce
training (generic in format)

Influencers say: “Don’t
hard sell or spam
online.”

Behavior towards
others:
Observant. May follow
lead of others.

Fears: Not
competitive
with peers.

Obstacle:
Managing time and
resource.

Appearance:
Attitude in public:
Eager & open for
Competitive. Upbeat.
partnerships
Enthusiastic.
online.

Frustration:
Not getting
results.

Wants / Needs:
Quality leads. Obstacle:
Top of mind. Prioritizing and
managing tasks.

Measure success
Sales conversion.
Authority status.
Twitter: @digitalfilipino

#5 Create a website
Craft your vision.
Make it a reality.

#6 Have an end goal
#7	
  Make	
  it	
  scale
	
  
•  Demonstrate	
  how	
  growth	
  will	
  be	
  achieve.	
  
•  Document	
  and	
  show	
  proof.	
  
http://www.freshnetworks.com/files/freshnetworks/FreshNetworks%20-%20Social
%20Media%20Influencers%20Report.pdf
http://www.freshnetworks.com/files/freshnetworks/FreshNetworks%20-%20Social
%20Media%20Influencers%20Report.pdf
#8	
  Create	
  a	
  Revenue	
  Model
	
  
•  LifeKme	
  value	
  of	
  customer	
  
–  Face-­‐to-­‐face	
  training	
  
–  Protégé	
  membership	
  
–  Influencer	
  Referrals	
  /	
  Affiliate	
  
–  Club	
  Membership	
  
–  CerKfied	
  Programs	
  
–  Sponsorship	
  
–  ConsulKng	
  
–  Project	
  CollaboraKon	
  
–  Start-­‐Up	
  100	
  
#9	
  Focus	
  /	
  PrioriKze
	
  
•  Phase	
  1	
  
–  Site	
  build-­‐up	
  
–  Free	
  Content	
  build-­‐up	
  
–  Free	
  Boot	
  Camp	
  Invite	
  
–  Face-­‐to-­‐Face	
  Boot	
  Camp	
  
–  Start-­‐Up	
  100	
  ProspecKng	
  

•  Phase	
  2	
  
–  Site	
  improvement	
  
–  Free	
  Boot	
  Camp	
  Invite	
  
–  Paid	
  content	
  build-­‐up	
  
–  Online	
  subscripKon	
  
–  Face-­‐to-­‐Face	
  Boot	
  Camp	
  
–  Start-­‐Up	
  100	
  ProspecKng	
  
–  Start-­‐Up	
  100	
  Investment	
  
http://digitalfilipino.com/ecom
http://digitalfilipino.com/ecom
http://digitalfilipino.com/influence

Empower people with knowledge.
Face-­‐to-­‐face	
  Boot	
  Camps
	
  
Membership
	
  
•  Students	
  can	
  access	
  
Digital	
  Influencer	
  Boot	
  
Camp	
  for	
  free.	
  

#ecombootcamp

•  Protégé	
  members	
  can	
  
join	
  exclusive	
  webinars.	
  
Protégé Webinars
Focus	
  /	
  PrioriKze
	
  
•  Phase	
  3	
  
– 
– 
– 
– 
– 
– 
– 
– 
– 
– 
– 

Site	
  improvement	
  
Free	
  Boot	
  Camp	
  Invite	
  
Paid	
  content	
  build-­‐up	
  
PRO	
  subscripKon	
  campaign	
  
CerKfied	
  Program	
  Build-­‐Up	
  
Technical	
  Program	
  Build-­‐Up	
  
Club	
  membership	
  campaign	
  
Face-­‐to-­‐Face	
  Boot	
  Camp	
  
Start-­‐Up	
  100	
  ProspecKng	
  
Start-­‐Up	
  100	
  Investment	
  
Start-­‐Up	
  100	
  Monitoring	
  

•  Phase	
  4	
  
–  Start-­‐Up	
  100	
  ProspecKng	
  
–  Start-­‐Up	
  100	
  Investment	
  
–  Start-­‐Up	
  100	
  Monitoring	
  
From plan creation to
getting It done.
#10	
  Share	
  your	
  
learning	
  
journey.	
  Keep	
  
innovaKng.
	
  

h"p://cer)fied.digitalfilipino.com
	
  
Let’s	
  connect!
	
  
@digitalfilipino
	
  
facebook.com/digitalfilipino
	
  

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Become an E-Commerce Entrepreneur

  • 1. Enabling  SMEs  to  do     E-­‐Commerce     Jane6e  Toral   h6p://digitalfilipino.com  
  • 2. MARKET  IS  GETTING  YOUNGER.   AVERAGE  AGE  OF  FILIPINO  IS  22.   -­‐  Secretary  Cesar  Purisima   Twitter: @digitalfilipino #nwcph 22nd National Retail Conference & Expo August 7 and 8, 2013 http://www.nrceph.com
  • 3. Source: Maria Java, EffectiveMeasure.com
  • 4. Source: Maria Java, EffectiveMeasure.com
  • 5.
  • 6. Philippines  E-­‐Commerce  Index   A  Joint  Project  of   WITH  THE  SUPPORT  OF  
  • 7. METHODOLOGY   Simplicity   Regularity   Relevance   Repeatability   SUPPLY  SIDE   Reliability   Cost-­‐efficiency   Scalability   Source:  SOFSM/PMI   Retail/Wholesale  
  • 8. Extent  of  Online  Engagement   -­‐  Manufacturing  -­‐   REVENUES     DERIVED  ONLINE   PURCHASES     DONE  ONLINE   Projected  Data  from  the  Top  10,000  CorporaKons   P56.9B per month * WORK IN PROGRESS - as of August 2013 P74.2B per month
  • 9. Extent  of  Online  Engagement   -­‐  Retail/Wholesale  -­‐   REVENUES     DERIVED  ONLINE   PURCHASES     DONE  ONLINE   Projected  Data  from  the  Top  10,000  CorporaKons   P10.0B per month * WORK IN PROGRESS as of August 2013 P12.5B per month
  • 10. Extent  of  Online  Engagement   -­‐  Services  -­‐   REVENUES     DERIVED  ONLINE   PURCHASES     DONE  ONLINE   Projected  Data  from  the  Top  10,000  CorporaKons   P19.8B per month * WORK IN PROGRESS as of August 2013 P97.8B per month
  • 11. B2B  Online  Engagement:     Ecommerce  Index,  Summary   21%  of  GDP  
  • 12. Join  the  panel:     Voice  of  Digital  Future   For  be6er  e-­‐commerce  and  digital   markeKng  metrics  in  the  Philippines.   @digitalfilipino  
  • 13. Learn  more   h6p://digitalfilipino.com/e-­‐commerce-­‐index-­‐philippines/   Contact  Jane6e  Toral   Twi6er:  @digitalfilipino   Mobile:  +63-­‐920-­‐9508696  
  • 15. #1 LEARN! Join free or with fee learning activities. http://digitalfilipino.com/ecom
  • 16.
  • 18. Porter Gale FUNNEL TEST Passion Sweet Spot #2 What is your passion? Passion Passion TONE Purpose
  • 19. Porter Gale FUNNEL TEST E-Commerce Sweet Spot Education People Change Empower individuals with e-commerce wisdom and skills they can use in sustaining business, advocacy, achieve better quality of life. – Janette Toral
  • 20. Embracing  change   #3 Building a Business Model
  • 21. Started     October  3,  2013   P2, 500 valid for one year. Anyone can join anytime. (open calendar)
  • 22. Digital  MarkeKng  for  Real  Estate   Teaching  online   “Samurais”   and  offline.     Site  update   DigitalFilipino   Club  Members   ConsultaKon   AdverKsing     Research   Schools     Government     Event  planners   E-­‐Learning     plaborm   CommuniKes       Veteran  player   PRC  -­‐  later   TelecommunicaKon  cost.   Site  upgrades.   AdverKsing  budget   Webinar  plaborm   Content  development   Business  Model  Canvas   Learn  online  for   one  year     Can  be  taken   anywhere,   anyKme  online.     Research-­‐based   ConsultaKon   and  learning     Start-­‐Up  100   Project   One-­‐on-­‐one.     Self-­‐service.     Group.   Social  network.   E-­‐mail.   Online  Boot   Camp   Mobile.   F2F  Training   Real  Estate   Service     Professionals   who  would  like   to  learn  digital   markeKng  to   boost  business.   Protégé  membership   Face  to  Face  Training  fees   Start-­‐Up  100  investment   ECOM  /  DIM  Summit  
  • 23. #4 understand your audience Digital Marketing for Real Estate Industry Program Janette Toral Real Estate Service Professional What really counts: Get continuing Major preoccupation: leads-sales-referrers online. Sustaining revenue / income. Growing family. Worries: Not making a sale. Making ends meet. Aspiration: Quality lifestyle. Industry recognition. Friends say: “You should market online.” Environment: Many RESP marketing online. Friends: Uses social media to market online. Boss say: “Go where the market is. Hit your quota.” Market offers: Various digital marketing and e-commerce training (generic in format) Influencers say: “Don’t hard sell or spam online.” Behavior towards others: Observant. May follow lead of others. Fears: Not competitive with peers. Obstacle: Managing time and resource. Appearance: Attitude in public: Eager & open for Competitive. Upbeat. partnerships Enthusiastic. online. Frustration: Not getting results. Wants / Needs: Quality leads. Obstacle: Top of mind. Prioritizing and managing tasks. Measure success Sales conversion. Authority status.
  • 25. Craft your vision. Make it a reality. #6 Have an end goal
  • 26. #7  Make  it  scale   •  Demonstrate  how  growth  will  be  achieve.   •  Document  and  show  proof.  
  • 29. #8  Create  a  Revenue  Model   •  LifeKme  value  of  customer   –  Face-­‐to-­‐face  training   –  Protégé  membership   –  Influencer  Referrals  /  Affiliate   –  Club  Membership   –  CerKfied  Programs   –  Sponsorship   –  ConsulKng   –  Project  CollaboraKon   –  Start-­‐Up  100  
  • 30. #9  Focus  /  PrioriKze   •  Phase  1   –  Site  build-­‐up   –  Free  Content  build-­‐up   –  Free  Boot  Camp  Invite   –  Face-­‐to-­‐Face  Boot  Camp   –  Start-­‐Up  100  ProspecKng   •  Phase  2   –  Site  improvement   –  Free  Boot  Camp  Invite   –  Paid  content  build-­‐up   –  Online  subscripKon   –  Face-­‐to-­‐Face  Boot  Camp   –  Start-­‐Up  100  ProspecKng   –  Start-­‐Up  100  Investment  
  • 34.
  • 35.
  • 37. Membership   •  Students  can  access   Digital  Influencer  Boot   Camp  for  free.   #ecombootcamp •  Protégé  members  can   join  exclusive  webinars.  
  • 39. Focus  /  PrioriKze   •  Phase  3   –  –  –  –  –  –  –  –  –  –  –  Site  improvement   Free  Boot  Camp  Invite   Paid  content  build-­‐up   PRO  subscripKon  campaign   CerKfied  Program  Build-­‐Up   Technical  Program  Build-­‐Up   Club  membership  campaign   Face-­‐to-­‐Face  Boot  Camp   Start-­‐Up  100  ProspecKng   Start-­‐Up  100  Investment   Start-­‐Up  100  Monitoring   •  Phase  4   –  Start-­‐Up  100  ProspecKng   –  Start-­‐Up  100  Investment   –  Start-­‐Up  100  Monitoring  
  • 40.
  • 41. From plan creation to getting It done.
  • 42. #10  Share  your   learning   journey.  Keep   innovaKng.   h"p://cer)fied.digitalfilipino.com  
  • 43. Let’s  connect!   @digitalfilipino   facebook.com/digitalfilipino