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Sticking your digital workplace together — Sam Marshall

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Sam Marshall, of ClearBox Consulting, shows how microservices can create a cohesive and useful intranet experience for employees.

Published in: Business
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Sticking your digital workplace together — Sam Marshall

  1. 1. www.clearbox.co.uk @sammarshall Sticking your digital workplace together #IntranetNow @sammarshall Image: Numen / For use
  2. 2. @sammarshall#IntranetNow
  3. 3. 92 5 11 3 6 2 1 2 1 3 14 2 80 2 5 17 “Modern workplaces are interruption factories” David Hansson, Basecamp 96 #intranetNow @sammarshall
  4. 4. 17 #intranetNow @sammarshall
  5. 5. Bringing our digital workplaces together #intranetNow @sammarshall
  6. 6. We’ll never get our digital workplaces onto one platform (and we shouldn’t try) #IntranetNow @sammarshall
  7. 7. Intranets are not a viable digital workplace ‘hub’ #IntranetNow @sammarshall
  8. 8. The essential glue for your digital workplace Signals Search #IntranetNow @sammarshall
  9. 9. The essential glue for your digital workplace Signals Search #IntranetNow @sammarshall
  10. 10. The root cause of many search issues isn’t the search engine Content quality issues Technical issues IA issues Other User training issues clearbox.co.uk/ DiagnoseSearch #IntranetNow @sammarshall
  11. 11. When you offer ‘Search Everything’… mean it! Images Really Everything Yes, even the HR System #IntranetNow @sammarshall
  12. 12. ?What did you use before Google? #intranetNow @sammarshall
  13. 13. Credits: https://www.webpagefx.com/blog/web-design/popular-search-engines-in-the-90s-then-and-now/ What did you use before google? #intranetNow @sammarshall
  14. 14. Provide answers not links#intranetNow @sammarshall
  15. 15. Provide answers not links Your paternity leave entitlement is Questions? Jo Malone is your HR rep Apply for paternity leave Employee handbook: paternity leave section 6 days Holiday remaining J F M A M J J A S O N D 10 days #intranetNow @sammarshall
  16. 16. Microsoft Search is a step in the right direction #intranetNow @sammarshall
  17. 17. The essential glue for your digital workplace Signals Search #intranetNow @sammarshall
  18. 18. 92 5 11 3 6 2 1 2 1 3 14 2 80 2 5 17 #intranetNow @sammarshall
  19. 19. Bring the signals together 55 5 #IntranetNow @sammarshall
  20. 20. Make it easy to manage the signals Workgrid Blink #intranetNow @sammarshall
  21. 21. The essential glue for your digital workplace Signals Search #intranetNow @sammarshall Microservices
  22. 22. Wells Fargo#IntranetNow @sammarshall
  23. 23. Microservices atWells Fargo#intranetNow @sammarshall
  24. 24. Moving away from monolithic systems Intranet HR System Absence booking Benefits Pension Holidays Sickness Health scheme Pension #intranetNow @sammarshall
  25. 25. Micro services Make claim Add spouse Health Scheme Sickness Paternity Vacation Absence Statement Change PensionIntranet Absence booking Pension Benefits #intranetNow @sammarshall
  26. 26. Micro services Employee App Make claim Add spouse Health Scheme Your medical claim has been approved Cancel meeting room for 3pm? Facilities Room booking #intranetNow @sammarshall
  27. 27. Micro services potential SINGLE VIEW OF SIGNALS FROM MULTIPLE SOURCES SEARCH RESULTS AS ACTIONABLE CARDS SWAP SYSTEMS WITHOUT CHANGING UX CHATBOTS #intranetNow @sammarshall
  28. 28. A move to headless CMS #IntranetNow @sammarshall
  29. 29. The essential glue for your digital workplace Signals Search #intranetNow @sammarshall Microservices
  30. 30. Nobody’s better placed to make it happen than you! Digital workplace strategy #IntranetNow @sammarshall
  31. 31. www.clearbox.co.uk @sammarshall ThankYou! #IntranetNow @sammarshall Image: Numen / For use

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