SlideShare a Scribd company logo
Nonprofit 101
Donor Experience 101
Bridget L. Brandt
HELLO!
Bridget L. Brandt
Donor Experience 101
#bridgetlbrandt
I don’t know everything, but
I’m usually right…and always
funny! 
What we are going to do today…
1 Learn why story telling matters
2 Work together
3 Create our story
Why do this?1
The Harsh Reality
#bridgetlbrandt
DONORS
DONORS
 Stories create an emotional
connection
 Buy based on emotion /
Rationalize it later with facts
Why Stories?
6
WHY STORIES
Because that is what donors
want to hear.
7
- Community Philanthropy 2.0 survey
80% want
to hear
about
IMPACT
74% want
to hear
success
stories
71% want
to hear
about
organizati
on
43%
financial
accountabilit
y
So let’s do something!2
Charity Water--https://youtu.be/rphhfy4qCfc
Simon Senik--https://www.youtube.com/watch?v=IPYeCltXpxw
GREAT not good stories
9
Why do we do this?
• Passion
How do we do it? How are we successful?
• Share what makes you good.
What do we do?
• What happens if we cease to exist?
Why How What
10
1. Stories should be about real people who need something, hopefully something that YOUR
organization provides.
2. Allow the person in your story to have a real name, age, and to speak for themselves.
3. Minds wander, get real quickly. In about 4-10 seconds your listeners tune out if you haven’t
grabbed them. Don’t tell me you are going to tell me a story about someone, just tell it. Start with
the person’s name, age and a few descriptive words.
4. Keep your story short. Six words to two minutes is the length I recommend.
5. Allow your story to cause me to feel something. Anger, sadness, happiness, pride—it doesn’t
matter what the emotion is, I just have to feel something.
6. Your story should have a moment when people see themselves or someone in their own lives.
Could be their aging parents, the daughter of the person who made their latte today or their own
child.
7. The best stories are told by the person themselves. Clients telling their own stories are the
most moving way to share how your organization makes a difference.
11
TIPS of GREAT STORIES
Donor Experience 101
Bridget L. Brandt
Build My Story
Where will we get the stories?
13
BUT
THANK YOU!
BRIDGET L. BRANDT
Facebook: https://www.facebook.com/donorexperience101
WWW.DONOREXPERIENCE101.COM

More Related Content

What's hot

Six questions
Six questions Six questions
Six questions
Jon Ralphs
 
Lesson 3 Friendship of Adolescents
Lesson 3 Friendship of AdolescentsLesson 3 Friendship of Adolescents
Lesson 3 Friendship of Adolescents
LA Velasco
 
Cultivating Positivity to Be an Inspirational Rotarian Presentation
Cultivating Positivity to Be an Inspirational Rotarian PresentationCultivating Positivity to Be an Inspirational Rotarian Presentation
Cultivating Positivity to Be an Inspirational Rotarian Presentation
Rotary International
 
Team one
Team oneTeam one
2014 palmbeachparadigm
2014 palmbeachparadigm2014 palmbeachparadigm
2014 palmbeachparadigmLynne Wester
 
RELATIONSHIP OF LOVE
RELATIONSHIP OF LOVE RELATIONSHIP OF LOVE
RELATIONSHIP OF LOVE
HuangYu8
 
Tips to keep your love clock ticking away
Tips to keep your love clock ticking awayTips to keep your love clock ticking away
Tips to keep your love clock ticking awayRiya Dutta
 
Quotes On Helping Others: 3 Motivational Quotes That Inspire The Spirit Of He...
Quotes On Helping Others: 3 Motivational Quotes That Inspire The Spirit Of He...Quotes On Helping Others: 3 Motivational Quotes That Inspire The Spirit Of He...
Quotes On Helping Others: 3 Motivational Quotes That Inspire The Spirit Of He...
Michael Lee
 
5 Secrets to Get More Out of Facebook
5 Secrets to Get More Out of Facebook5 Secrets to Get More Out of Facebook
5 Secrets to Get More Out of Facebook
Heather O'Sullivan Canney
 
How to Write a Killer Thank You Letter
How to Write a Killer Thank You LetterHow to Write a Killer Thank You Letter
How to Write a Killer Thank You Letter
Bloomerang
 
Perk Up Your Donor Thank You Letter With This Clever Tip
Perk Up Your Donor Thank You Letter With This Clever TipPerk Up Your Donor Thank You Letter With This Clever Tip
Perk Up Your Donor Thank You Letter With This Clever Tip
Sandy Rees
 
Solving Social Media for the Title Insurance Industry
Solving Social Media for the Title Insurance Industry Solving Social Media for the Title Insurance Industry
Solving Social Media for the Title Insurance Industry
Corey Perlman, Social Media Speaker and Consultant
 
Seven Peaks Pass SCAM! NO GIFT CARDS WILL BE SENT!
Seven Peaks Pass SCAM! NO GIFT CARDS WILL BE SENT!Seven Peaks Pass SCAM! NO GIFT CARDS WILL BE SENT!
Seven Peaks Pass SCAM! NO GIFT CARDS WILL BE SENT!
Applied Fuel Technology
 
Small things that matter a lot
Small things that matter a lotSmall things that matter a lot
Small things that matter a lot
NoorUllah Jan
 
Letter of Gratitude
Letter of GratitudeLetter of Gratitude
Letter of Gratitude
Maristela Alcantara
 
Make It Personal! One Day At A Time.
Make It Personal! One Day At A Time.Make It Personal! One Day At A Time.
Make It Personal! One Day At A Time.
OhGirlIamInTrouble
 
Spices Of Life
Spices Of LifeSpices Of Life
Spices Of LifeSanja .
 
Questionnaire analysis
Questionnaire analysisQuestionnaire analysis
Questionnaire analysisjordanchilton
 
Friendship
FriendshipFriendship
Friendship
Taman_16
 

What's hot (20)

Six questions
Six questions Six questions
Six questions
 
Lesson 3 Friendship of Adolescents
Lesson 3 Friendship of AdolescentsLesson 3 Friendship of Adolescents
Lesson 3 Friendship of Adolescents
 
Cultivating Positivity to Be an Inspirational Rotarian Presentation
Cultivating Positivity to Be an Inspirational Rotarian PresentationCultivating Positivity to Be an Inspirational Rotarian Presentation
Cultivating Positivity to Be an Inspirational Rotarian Presentation
 
Team one
Team oneTeam one
Team one
 
2014 palmbeachparadigm
2014 palmbeachparadigm2014 palmbeachparadigm
2014 palmbeachparadigm
 
RELATIONSHIP OF LOVE
RELATIONSHIP OF LOVE RELATIONSHIP OF LOVE
RELATIONSHIP OF LOVE
 
Tips to keep your love clock ticking away
Tips to keep your love clock ticking awayTips to keep your love clock ticking away
Tips to keep your love clock ticking away
 
Quotes On Helping Others: 3 Motivational Quotes That Inspire The Spirit Of He...
Quotes On Helping Others: 3 Motivational Quotes That Inspire The Spirit Of He...Quotes On Helping Others: 3 Motivational Quotes That Inspire The Spirit Of He...
Quotes On Helping Others: 3 Motivational Quotes That Inspire The Spirit Of He...
 
5 Secrets to Get More Out of Facebook
5 Secrets to Get More Out of Facebook5 Secrets to Get More Out of Facebook
5 Secrets to Get More Out of Facebook
 
How to Write a Killer Thank You Letter
How to Write a Killer Thank You LetterHow to Write a Killer Thank You Letter
How to Write a Killer Thank You Letter
 
Perk Up Your Donor Thank You Letter With This Clever Tip
Perk Up Your Donor Thank You Letter With This Clever TipPerk Up Your Donor Thank You Letter With This Clever Tip
Perk Up Your Donor Thank You Letter With This Clever Tip
 
Solving Social Media for the Title Insurance Industry
Solving Social Media for the Title Insurance Industry Solving Social Media for the Title Insurance Industry
Solving Social Media for the Title Insurance Industry
 
Seven Peaks Pass SCAM! NO GIFT CARDS WILL BE SENT!
Seven Peaks Pass SCAM! NO GIFT CARDS WILL BE SENT!Seven Peaks Pass SCAM! NO GIFT CARDS WILL BE SENT!
Seven Peaks Pass SCAM! NO GIFT CARDS WILL BE SENT!
 
Friendship
FriendshipFriendship
Friendship
 
Small things that matter a lot
Small things that matter a lotSmall things that matter a lot
Small things that matter a lot
 
Letter of Gratitude
Letter of GratitudeLetter of Gratitude
Letter of Gratitude
 
Make It Personal! One Day At A Time.
Make It Personal! One Day At A Time.Make It Personal! One Day At A Time.
Make It Personal! One Day At A Time.
 
Spices Of Life
Spices Of LifeSpices Of Life
Spices Of Life
 
Questionnaire analysis
Questionnaire analysisQuestionnaire analysis
Questionnaire analysis
 
Friendship
FriendshipFriendship
Friendship
 

Similar to Nonprofit Story Telling 101

Storytelling: Science and Strategy - Nonprofit Supply Co. Webinar - Feb 23, 2017
Storytelling: Science and Strategy - Nonprofit Supply Co. Webinar - Feb 23, 2017Storytelling: Science and Strategy - Nonprofit Supply Co. Webinar - Feb 23, 2017
Storytelling: Science and Strategy - Nonprofit Supply Co. Webinar - Feb 23, 2017
Brady Josephson
 
Learn with Fun - November 2015
Learn with Fun - November 2015Learn with Fun - November 2015
Learn with Fun - November 2015
POSSIBLERS
 
6 steps to triple your social confidence and meet new people
6 steps to triple your social confidence and meet new people6 steps to triple your social confidence and meet new people
6 steps to triple your social confidence and meet new people
Adrian Nqld Cahill
 
13 Nonprofit Thank You Mistakes to Avoid
13 Nonprofit Thank You Mistakes to Avoid13 Nonprofit Thank You Mistakes to Avoid
13 Nonprofit Thank You Mistakes to Avoid
Bloomerang
 
Don't Lose Sight of What Is Right
Don't Lose Sight of What Is RightDon't Lose Sight of What Is Right
Don't Lose Sight of What Is Right
Danielle Pasco
 
Cecil college m4 mh online - 10.29.20 - presentation w-responses
Cecil college   m4 mh online - 10.29.20 - presentation w-responsesCecil college   m4 mh online - 10.29.20 - presentation w-responses
Cecil college m4 mh online - 10.29.20 - presentation w-responses
KalynSaylor
 
10 Blockbuster Fundraising Tips for Year End
10 Blockbuster Fundraising Tips for Year End10 Blockbuster Fundraising Tips for Year End
10 Blockbuster Fundraising Tips for Year End
Joy Olson
 
ABOUT BONNIE KIM
ABOUT BONNIE KIMABOUT BONNIE KIM
ABOUT BONNIE KIMBonnie Kim
 
Young Marketers Elite 7 Assignment 2.1 - Hoang Viet-Hong Quan-Ngoc Thao-Ngoc ...
Young Marketers Elite 7 Assignment 2.1 - Hoang Viet-Hong Quan-Ngoc Thao-Ngoc ...Young Marketers Elite 7 Assignment 2.1 - Hoang Viet-Hong Quan-Ngoc Thao-Ngoc ...
Young Marketers Elite 7 Assignment 2.1 - Hoang Viet-Hong Quan-Ngoc Thao-Ngoc ...
Nguyen Pham Ngoc Thao
 
youth's wings
youth's wings youth's wings
youth's wings
saurav kishor
 
How we can bring our stories to life - a guide for charities
How we can bring our stories to life - a guide for charities How we can bring our stories to life - a guide for charities
How we can bring our stories to life - a guide for charities
sounddelivery
 
Life will become a lot more easier if you get rid of these 6 beliefs that lim...
Life will become a lot more easier if you get rid of these 6 beliefs that lim...Life will become a lot more easier if you get rid of these 6 beliefs that lim...
Life will become a lot more easier if you get rid of these 6 beliefs that lim...Marie Jean Taniajura
 
Joe Vitale - Lesson4
Joe Vitale - Lesson4Joe Vitale - Lesson4
Joe Vitale - Lesson4
BarryLee2016
 
Life will become a lot more easier if you get rid of these 6 beliefs that lim...
Life will become a lot more easier if you get rid of these 6 beliefs that lim...Life will become a lot more easier if you get rid of these 6 beliefs that lim...
Life will become a lot more easier if you get rid of these 6 beliefs that lim...Marie Jean Taniajura
 
National Beer Wholesalers Association - Adventures in Digital Storytelling
National Beer Wholesalers Association - Adventures in Digital StorytellingNational Beer Wholesalers Association - Adventures in Digital Storytelling
National Beer Wholesalers Association - Adventures in Digital Storytelling
Michael Aleo
 
Understanding the Art of Storytelling.pdf
Understanding the Art of Storytelling.pdfUnderstanding the Art of Storytelling.pdf
Understanding the Art of Storytelling.pdf
EkoInnovationCentre
 
Riches or Poverty, Choose One
Riches or Poverty, Choose OneRiches or Poverty, Choose One
Riches or Poverty, Choose One
Dare Nana
 
Finding My Voice + Learning to Trust my Gut - from LeanIN Toronto Launch
Finding My Voice + Learning to Trust my Gut - from LeanIN Toronto LaunchFinding My Voice + Learning to Trust my Gut - from LeanIN Toronto Launch
Finding My Voice + Learning to Trust my Gut - from LeanIN Toronto Launch
Tara Hunt
 
Leanintalk 140926080104-phpapp01
Leanintalk 140926080104-phpapp01Leanintalk 140926080104-phpapp01
Leanintalk 140926080104-phpapp01Nina Lubinarskaya
 
Youzus episode 5
Youzus episode 5Youzus episode 5
Youzus episode 5Youzus
 

Similar to Nonprofit Story Telling 101 (20)

Storytelling: Science and Strategy - Nonprofit Supply Co. Webinar - Feb 23, 2017
Storytelling: Science and Strategy - Nonprofit Supply Co. Webinar - Feb 23, 2017Storytelling: Science and Strategy - Nonprofit Supply Co. Webinar - Feb 23, 2017
Storytelling: Science and Strategy - Nonprofit Supply Co. Webinar - Feb 23, 2017
 
Learn with Fun - November 2015
Learn with Fun - November 2015Learn with Fun - November 2015
Learn with Fun - November 2015
 
6 steps to triple your social confidence and meet new people
6 steps to triple your social confidence and meet new people6 steps to triple your social confidence and meet new people
6 steps to triple your social confidence and meet new people
 
13 Nonprofit Thank You Mistakes to Avoid
13 Nonprofit Thank You Mistakes to Avoid13 Nonprofit Thank You Mistakes to Avoid
13 Nonprofit Thank You Mistakes to Avoid
 
Don't Lose Sight of What Is Right
Don't Lose Sight of What Is RightDon't Lose Sight of What Is Right
Don't Lose Sight of What Is Right
 
Cecil college m4 mh online - 10.29.20 - presentation w-responses
Cecil college   m4 mh online - 10.29.20 - presentation w-responsesCecil college   m4 mh online - 10.29.20 - presentation w-responses
Cecil college m4 mh online - 10.29.20 - presentation w-responses
 
10 Blockbuster Fundraising Tips for Year End
10 Blockbuster Fundraising Tips for Year End10 Blockbuster Fundraising Tips for Year End
10 Blockbuster Fundraising Tips for Year End
 
ABOUT BONNIE KIM
ABOUT BONNIE KIMABOUT BONNIE KIM
ABOUT BONNIE KIM
 
Young Marketers Elite 7 Assignment 2.1 - Hoang Viet-Hong Quan-Ngoc Thao-Ngoc ...
Young Marketers Elite 7 Assignment 2.1 - Hoang Viet-Hong Quan-Ngoc Thao-Ngoc ...Young Marketers Elite 7 Assignment 2.1 - Hoang Viet-Hong Quan-Ngoc Thao-Ngoc ...
Young Marketers Elite 7 Assignment 2.1 - Hoang Viet-Hong Quan-Ngoc Thao-Ngoc ...
 
youth's wings
youth's wings youth's wings
youth's wings
 
How we can bring our stories to life - a guide for charities
How we can bring our stories to life - a guide for charities How we can bring our stories to life - a guide for charities
How we can bring our stories to life - a guide for charities
 
Life will become a lot more easier if you get rid of these 6 beliefs that lim...
Life will become a lot more easier if you get rid of these 6 beliefs that lim...Life will become a lot more easier if you get rid of these 6 beliefs that lim...
Life will become a lot more easier if you get rid of these 6 beliefs that lim...
 
Joe Vitale - Lesson4
Joe Vitale - Lesson4Joe Vitale - Lesson4
Joe Vitale - Lesson4
 
Life will become a lot more easier if you get rid of these 6 beliefs that lim...
Life will become a lot more easier if you get rid of these 6 beliefs that lim...Life will become a lot more easier if you get rid of these 6 beliefs that lim...
Life will become a lot more easier if you get rid of these 6 beliefs that lim...
 
National Beer Wholesalers Association - Adventures in Digital Storytelling
National Beer Wholesalers Association - Adventures in Digital StorytellingNational Beer Wholesalers Association - Adventures in Digital Storytelling
National Beer Wholesalers Association - Adventures in Digital Storytelling
 
Understanding the Art of Storytelling.pdf
Understanding the Art of Storytelling.pdfUnderstanding the Art of Storytelling.pdf
Understanding the Art of Storytelling.pdf
 
Riches or Poverty, Choose One
Riches or Poverty, Choose OneRiches or Poverty, Choose One
Riches or Poverty, Choose One
 
Finding My Voice + Learning to Trust my Gut - from LeanIN Toronto Launch
Finding My Voice + Learning to Trust my Gut - from LeanIN Toronto LaunchFinding My Voice + Learning to Trust my Gut - from LeanIN Toronto Launch
Finding My Voice + Learning to Trust my Gut - from LeanIN Toronto Launch
 
Leanintalk 140926080104-phpapp01
Leanintalk 140926080104-phpapp01Leanintalk 140926080104-phpapp01
Leanintalk 140926080104-phpapp01
 
Youzus episode 5
Youzus episode 5Youzus episode 5
Youzus episode 5
 

More from Bridget Brandt

Event Fundraising 101
Event Fundraising 101Event Fundraising 101
Event Fundraising 101
Bridget Brandt
 
Year End Fundraising Tips & Ideas
Year End Fundraising Tips & IdeasYear End Fundraising Tips & Ideas
Year End Fundraising Tips & Ideas
Bridget Brandt
 
Donor Experience 101 Marketing For Nonprofits
Donor Experience 101 Marketing For NonprofitsDonor Experience 101 Marketing For Nonprofits
Donor Experience 101 Marketing For Nonprofits
Bridget Brandt
 
Keeping GREAT Volunteers
Keeping GREAT VolunteersKeeping GREAT Volunteers
Keeping GREAT Volunteers
Bridget Brandt
 
Measure and Market: Basic Nonprofit Action & Analysis
Measure and Market: Basic Nonprofit Action & AnalysisMeasure and Market: Basic Nonprofit Action & Analysis
Measure and Market: Basic Nonprofit Action & Analysis
Bridget Brandt
 
Top Ten Marketing Tactics for Nonprofit Marketers
Top Ten Marketing Tactics for Nonprofit MarketersTop Ten Marketing Tactics for Nonprofit Marketers
Top Ten Marketing Tactics for Nonprofit Marketers
Bridget Brandt
 
Top Tactics in Loyalty for Converse, TX
Top Tactics in Loyalty for Converse, TXTop Tactics in Loyalty for Converse, TX
Top Tactics in Loyalty for Converse, TX
Bridget Brandt
 
Year-End Fundraising
Year-End Fundraising Year-End Fundraising
Year-End Fundraising
Bridget Brandt
 
Building a Better Brand
Building a Better BrandBuilding a Better Brand
Building a Better Brand
Bridget Brandt
 
Nonprofit Social Media Training-101
Nonprofit Social Media Training-101Nonprofit Social Media Training-101
Nonprofit Social Media Training-101
Bridget Brandt
 
Getting Started:Social Media for Nonprofits
Getting Started:Social Media for NonprofitsGetting Started:Social Media for Nonprofits
Getting Started:Social Media for Nonprofits
Bridget Brandt
 
Raise funds more successfully than apple sells ipads
Raise funds more successfully than apple sells ipadsRaise funds more successfully than apple sells ipads
Raise funds more successfully than apple sells ipads
Bridget Brandt
 
JCC Exclusive: Engaging donors in an online age
JCC Exclusive: Engaging donors in an online ageJCC Exclusive: Engaging donors in an online age
JCC Exclusive: Engaging donors in an online age
Bridget Brandt
 
Engaging Donors in an Online Age-2011
Engaging Donors in an Online Age-2011Engaging Donors in an Online Age-2011
Engaging Donors in an Online Age-2011
Bridget Brandt
 
2011 Webcast For Sage Nonprofit "Enhancing the Donor Experience"
2011 Webcast For Sage Nonprofit "Enhancing the Donor Experience"2011 Webcast For Sage Nonprofit "Enhancing the Donor Experience"
2011 Webcast For Sage Nonprofit "Enhancing the Donor Experience"
Bridget Brandt
 
Bridge Conference, Enhancing Customer Experience
Bridge Conference, Enhancing Customer ExperienceBridge Conference, Enhancing Customer Experience
Bridge Conference, Enhancing Customer ExperienceBridget Brandt
 
Engaging Donors in an Online Age for the JCC's of North America Professional ...
Engaging Donors in an Online Age for the JCC's of North America Professional ...Engaging Donors in an Online Age for the JCC's of North America Professional ...
Engaging Donors in an Online Age for the JCC's of North America Professional ...
Bridget Brandt
 
Enhancing Customer Experience
Enhancing Customer ExperienceEnhancing Customer Experience
Enhancing Customer ExperienceBridget Brandt
 

More from Bridget Brandt (18)

Event Fundraising 101
Event Fundraising 101Event Fundraising 101
Event Fundraising 101
 
Year End Fundraising Tips & Ideas
Year End Fundraising Tips & IdeasYear End Fundraising Tips & Ideas
Year End Fundraising Tips & Ideas
 
Donor Experience 101 Marketing For Nonprofits
Donor Experience 101 Marketing For NonprofitsDonor Experience 101 Marketing For Nonprofits
Donor Experience 101 Marketing For Nonprofits
 
Keeping GREAT Volunteers
Keeping GREAT VolunteersKeeping GREAT Volunteers
Keeping GREAT Volunteers
 
Measure and Market: Basic Nonprofit Action & Analysis
Measure and Market: Basic Nonprofit Action & AnalysisMeasure and Market: Basic Nonprofit Action & Analysis
Measure and Market: Basic Nonprofit Action & Analysis
 
Top Ten Marketing Tactics for Nonprofit Marketers
Top Ten Marketing Tactics for Nonprofit MarketersTop Ten Marketing Tactics for Nonprofit Marketers
Top Ten Marketing Tactics for Nonprofit Marketers
 
Top Tactics in Loyalty for Converse, TX
Top Tactics in Loyalty for Converse, TXTop Tactics in Loyalty for Converse, TX
Top Tactics in Loyalty for Converse, TX
 
Year-End Fundraising
Year-End Fundraising Year-End Fundraising
Year-End Fundraising
 
Building a Better Brand
Building a Better BrandBuilding a Better Brand
Building a Better Brand
 
Nonprofit Social Media Training-101
Nonprofit Social Media Training-101Nonprofit Social Media Training-101
Nonprofit Social Media Training-101
 
Getting Started:Social Media for Nonprofits
Getting Started:Social Media for NonprofitsGetting Started:Social Media for Nonprofits
Getting Started:Social Media for Nonprofits
 
Raise funds more successfully than apple sells ipads
Raise funds more successfully than apple sells ipadsRaise funds more successfully than apple sells ipads
Raise funds more successfully than apple sells ipads
 
JCC Exclusive: Engaging donors in an online age
JCC Exclusive: Engaging donors in an online ageJCC Exclusive: Engaging donors in an online age
JCC Exclusive: Engaging donors in an online age
 
Engaging Donors in an Online Age-2011
Engaging Donors in an Online Age-2011Engaging Donors in an Online Age-2011
Engaging Donors in an Online Age-2011
 
2011 Webcast For Sage Nonprofit "Enhancing the Donor Experience"
2011 Webcast For Sage Nonprofit "Enhancing the Donor Experience"2011 Webcast For Sage Nonprofit "Enhancing the Donor Experience"
2011 Webcast For Sage Nonprofit "Enhancing the Donor Experience"
 
Bridge Conference, Enhancing Customer Experience
Bridge Conference, Enhancing Customer ExperienceBridge Conference, Enhancing Customer Experience
Bridge Conference, Enhancing Customer Experience
 
Engaging Donors in an Online Age for the JCC's of North America Professional ...
Engaging Donors in an Online Age for the JCC's of North America Professional ...Engaging Donors in an Online Age for the JCC's of North America Professional ...
Engaging Donors in an Online Age for the JCC's of North America Professional ...
 
Enhancing Customer Experience
Enhancing Customer ExperienceEnhancing Customer Experience
Enhancing Customer Experience
 

Recently uploaded

Get Government Grants and Assistance Program
Get Government Grants and Assistance ProgramGet Government Grants and Assistance Program
Get Government Grants and Assistance Program
Get Government Grants
 
Understanding the Challenges of Street Children
Understanding the Challenges of Street ChildrenUnderstanding the Challenges of Street Children
Understanding the Challenges of Street Children
SERUDS INDIA
 
Opinions on EVs: Metro Atlanta Speaks 2023
Opinions on EVs: Metro Atlanta Speaks 2023Opinions on EVs: Metro Atlanta Speaks 2023
Opinions on EVs: Metro Atlanta Speaks 2023
ARCResearch
 
PPT Item # 6 - 7001 Broadway ARB Case # 933F
PPT Item # 6 - 7001 Broadway ARB Case # 933FPPT Item # 6 - 7001 Broadway ARB Case # 933F
PPT Item # 6 - 7001 Broadway ARB Case # 933F
ahcitycouncil
 
PPT Item # 8 - Tuxedo Columbine 3way Stop
PPT Item # 8 - Tuxedo Columbine 3way StopPPT Item # 8 - Tuxedo Columbine 3way Stop
PPT Item # 8 - Tuxedo Columbine 3way Stop
ahcitycouncil
 
NHAI_Under_Implementation_01-05-2024.pdf
NHAI_Under_Implementation_01-05-2024.pdfNHAI_Under_Implementation_01-05-2024.pdf
NHAI_Under_Implementation_01-05-2024.pdf
AjayVejendla3
 
一比一原版(WSU毕业证)西悉尼大学毕业证成绩单
一比一原版(WSU毕业证)西悉尼大学毕业证成绩单一比一原版(WSU毕业证)西悉尼大学毕业证成绩单
一比一原版(WSU毕业证)西悉尼大学毕业证成绩单
evkovas
 
Uniform Guidance 3.0 - The New 2 CFR 200
Uniform Guidance 3.0 - The New 2 CFR 200Uniform Guidance 3.0 - The New 2 CFR 200
Uniform Guidance 3.0 - The New 2 CFR 200
GrantManagementInsti
 
一比一原版(UOW毕业证)伍伦贡大学毕业证成绩单
一比一原版(UOW毕业证)伍伦贡大学毕业证成绩单一比一原版(UOW毕业证)伍伦贡大学毕业证成绩单
一比一原版(UOW毕业证)伍伦贡大学毕业证成绩单
ehbuaw
 
What is the point of small housing associations.pptx
What is the point of small housing associations.pptxWhat is the point of small housing associations.pptx
What is the point of small housing associations.pptx
Paul Smith
 
ZGB - The Role of Generative AI in Government transformation.pdf
ZGB - The Role of Generative AI in Government transformation.pdfZGB - The Role of Generative AI in Government transformation.pdf
ZGB - The Role of Generative AI in Government transformation.pdf
Saeed Al Dhaheri
 
一比一原版(ANU毕业证)澳大利亚国立大学毕业证成绩单
一比一原版(ANU毕业证)澳大利亚国立大学毕业证成绩单一比一原版(ANU毕业证)澳大利亚国立大学毕业证成绩单
一比一原版(ANU毕业证)澳大利亚国立大学毕业证成绩单
ehbuaw
 
PNRR MADRID GREENTECH FOR BROWN NETWORKS NETWORKS MUR_MUSA_TEBALDI.pdf
PNRR MADRID GREENTECH FOR BROWN NETWORKS NETWORKS MUR_MUSA_TEBALDI.pdfPNRR MADRID GREENTECH FOR BROWN NETWORKS NETWORKS MUR_MUSA_TEBALDI.pdf
PNRR MADRID GREENTECH FOR BROWN NETWORKS NETWORKS MUR_MUSA_TEBALDI.pdf
ClaudioTebaldi2
 
PD-1602-as-amended-by-RA-9287-Anti-Illegal-Gambling-Law.pptx
PD-1602-as-amended-by-RA-9287-Anti-Illegal-Gambling-Law.pptxPD-1602-as-amended-by-RA-9287-Anti-Illegal-Gambling-Law.pptx
PD-1602-as-amended-by-RA-9287-Anti-Illegal-Gambling-Law.pptx
RIDPRO11
 
一比一原版(Adelaide毕业证)阿德莱德大学毕业证成绩单
一比一原版(Adelaide毕业证)阿德莱德大学毕业证成绩单一比一原版(Adelaide毕业证)阿德莱德大学毕业证成绩单
一比一原版(Adelaide毕业证)阿德莱德大学毕业证成绩单
ehbuaw
 
Many ways to support street children.pptx
Many ways to support street children.pptxMany ways to support street children.pptx
Many ways to support street children.pptx
SERUDS INDIA
 
The Role of a Process Server in real estate
The Role of a Process Server in real estateThe Role of a Process Server in real estate
The Role of a Process Server in real estate
oklahomajudicialproc1
 
PPT Item # 5 - 5330 Broadway ARB Case # 930F
PPT Item # 5 - 5330 Broadway ARB Case # 930FPPT Item # 5 - 5330 Broadway ARB Case # 930F
PPT Item # 5 - 5330 Broadway ARB Case # 930F
ahcitycouncil
 
MHM Roundtable Slide Deck WHA Side-event May 28 2024.pptx
MHM Roundtable Slide Deck WHA Side-event May 28 2024.pptxMHM Roundtable Slide Deck WHA Side-event May 28 2024.pptx
MHM Roundtable Slide Deck WHA Side-event May 28 2024.pptx
ILC- UK
 
快速制作(ocad毕业证书)加拿大安大略艺术设计学院毕业证本科学历雅思成绩单原版一模一样
快速制作(ocad毕业证书)加拿大安大略艺术设计学院毕业证本科学历雅思成绩单原版一模一样快速制作(ocad毕业证书)加拿大安大略艺术设计学院毕业证本科学历雅思成绩单原版一模一样
快速制作(ocad毕业证书)加拿大安大略艺术设计学院毕业证本科学历雅思成绩单原版一模一样
850fcj96
 

Recently uploaded (20)

Get Government Grants and Assistance Program
Get Government Grants and Assistance ProgramGet Government Grants and Assistance Program
Get Government Grants and Assistance Program
 
Understanding the Challenges of Street Children
Understanding the Challenges of Street ChildrenUnderstanding the Challenges of Street Children
Understanding the Challenges of Street Children
 
Opinions on EVs: Metro Atlanta Speaks 2023
Opinions on EVs: Metro Atlanta Speaks 2023Opinions on EVs: Metro Atlanta Speaks 2023
Opinions on EVs: Metro Atlanta Speaks 2023
 
PPT Item # 6 - 7001 Broadway ARB Case # 933F
PPT Item # 6 - 7001 Broadway ARB Case # 933FPPT Item # 6 - 7001 Broadway ARB Case # 933F
PPT Item # 6 - 7001 Broadway ARB Case # 933F
 
PPT Item # 8 - Tuxedo Columbine 3way Stop
PPT Item # 8 - Tuxedo Columbine 3way StopPPT Item # 8 - Tuxedo Columbine 3way Stop
PPT Item # 8 - Tuxedo Columbine 3way Stop
 
NHAI_Under_Implementation_01-05-2024.pdf
NHAI_Under_Implementation_01-05-2024.pdfNHAI_Under_Implementation_01-05-2024.pdf
NHAI_Under_Implementation_01-05-2024.pdf
 
一比一原版(WSU毕业证)西悉尼大学毕业证成绩单
一比一原版(WSU毕业证)西悉尼大学毕业证成绩单一比一原版(WSU毕业证)西悉尼大学毕业证成绩单
一比一原版(WSU毕业证)西悉尼大学毕业证成绩单
 
Uniform Guidance 3.0 - The New 2 CFR 200
Uniform Guidance 3.0 - The New 2 CFR 200Uniform Guidance 3.0 - The New 2 CFR 200
Uniform Guidance 3.0 - The New 2 CFR 200
 
一比一原版(UOW毕业证)伍伦贡大学毕业证成绩单
一比一原版(UOW毕业证)伍伦贡大学毕业证成绩单一比一原版(UOW毕业证)伍伦贡大学毕业证成绩单
一比一原版(UOW毕业证)伍伦贡大学毕业证成绩单
 
What is the point of small housing associations.pptx
What is the point of small housing associations.pptxWhat is the point of small housing associations.pptx
What is the point of small housing associations.pptx
 
ZGB - The Role of Generative AI in Government transformation.pdf
ZGB - The Role of Generative AI in Government transformation.pdfZGB - The Role of Generative AI in Government transformation.pdf
ZGB - The Role of Generative AI in Government transformation.pdf
 
一比一原版(ANU毕业证)澳大利亚国立大学毕业证成绩单
一比一原版(ANU毕业证)澳大利亚国立大学毕业证成绩单一比一原版(ANU毕业证)澳大利亚国立大学毕业证成绩单
一比一原版(ANU毕业证)澳大利亚国立大学毕业证成绩单
 
PNRR MADRID GREENTECH FOR BROWN NETWORKS NETWORKS MUR_MUSA_TEBALDI.pdf
PNRR MADRID GREENTECH FOR BROWN NETWORKS NETWORKS MUR_MUSA_TEBALDI.pdfPNRR MADRID GREENTECH FOR BROWN NETWORKS NETWORKS MUR_MUSA_TEBALDI.pdf
PNRR MADRID GREENTECH FOR BROWN NETWORKS NETWORKS MUR_MUSA_TEBALDI.pdf
 
PD-1602-as-amended-by-RA-9287-Anti-Illegal-Gambling-Law.pptx
PD-1602-as-amended-by-RA-9287-Anti-Illegal-Gambling-Law.pptxPD-1602-as-amended-by-RA-9287-Anti-Illegal-Gambling-Law.pptx
PD-1602-as-amended-by-RA-9287-Anti-Illegal-Gambling-Law.pptx
 
一比一原版(Adelaide毕业证)阿德莱德大学毕业证成绩单
一比一原版(Adelaide毕业证)阿德莱德大学毕业证成绩单一比一原版(Adelaide毕业证)阿德莱德大学毕业证成绩单
一比一原版(Adelaide毕业证)阿德莱德大学毕业证成绩单
 
Many ways to support street children.pptx
Many ways to support street children.pptxMany ways to support street children.pptx
Many ways to support street children.pptx
 
The Role of a Process Server in real estate
The Role of a Process Server in real estateThe Role of a Process Server in real estate
The Role of a Process Server in real estate
 
PPT Item # 5 - 5330 Broadway ARB Case # 930F
PPT Item # 5 - 5330 Broadway ARB Case # 930FPPT Item # 5 - 5330 Broadway ARB Case # 930F
PPT Item # 5 - 5330 Broadway ARB Case # 930F
 
MHM Roundtable Slide Deck WHA Side-event May 28 2024.pptx
MHM Roundtable Slide Deck WHA Side-event May 28 2024.pptxMHM Roundtable Slide Deck WHA Side-event May 28 2024.pptx
MHM Roundtable Slide Deck WHA Side-event May 28 2024.pptx
 
快速制作(ocad毕业证书)加拿大安大略艺术设计学院毕业证本科学历雅思成绩单原版一模一样
快速制作(ocad毕业证书)加拿大安大略艺术设计学院毕业证本科学历雅思成绩单原版一模一样快速制作(ocad毕业证书)加拿大安大略艺术设计学院毕业证本科学历雅思成绩单原版一模一样
快速制作(ocad毕业证书)加拿大安大略艺术设计学院毕业证本科学历雅思成绩单原版一模一样
 

Nonprofit Story Telling 101

  • 1. Nonprofit 101 Donor Experience 101 Bridget L. Brandt
  • 2. HELLO! Bridget L. Brandt Donor Experience 101 #bridgetlbrandt I don’t know everything, but I’m usually right…and always funny! 
  • 3. What we are going to do today… 1 Learn why story telling matters 2 Work together 3 Create our story
  • 6.  Stories create an emotional connection  Buy based on emotion / Rationalize it later with facts Why Stories? 6
  • 7. WHY STORIES Because that is what donors want to hear. 7 - Community Philanthropy 2.0 survey 80% want to hear about IMPACT 74% want to hear success stories 71% want to hear about organizati on 43% financial accountabilit y
  • 8. So let’s do something!2
  • 10. Why do we do this? • Passion How do we do it? How are we successful? • Share what makes you good. What do we do? • What happens if we cease to exist? Why How What 10
  • 11. 1. Stories should be about real people who need something, hopefully something that YOUR organization provides. 2. Allow the person in your story to have a real name, age, and to speak for themselves. 3. Minds wander, get real quickly. In about 4-10 seconds your listeners tune out if you haven’t grabbed them. Don’t tell me you are going to tell me a story about someone, just tell it. Start with the person’s name, age and a few descriptive words. 4. Keep your story short. Six words to two minutes is the length I recommend. 5. Allow your story to cause me to feel something. Anger, sadness, happiness, pride—it doesn’t matter what the emotion is, I just have to feel something. 6. Your story should have a moment when people see themselves or someone in their own lives. Could be their aging parents, the daughter of the person who made their latte today or their own child. 7. The best stories are told by the person themselves. Clients telling their own stories are the most moving way to share how your organization makes a difference. 11 TIPS of GREAT STORIES
  • 12. Donor Experience 101 Bridget L. Brandt Build My Story
  • 13. Where will we get the stories? 13 BUT
  • 14.
  • 15.
  • 16. THANK YOU! BRIDGET L. BRANDT Facebook: https://www.facebook.com/donorexperience101 WWW.DONOREXPERIENCE101.COM

Editor's Notes

  1. -- Emotion opens the wallet
  2. -- A donate button is not going to do the job -- *** Infomercials – sponsor a child – get picture, letter, etc. Strong connection one on one!!!