NON TECHNICAL 
SKILLS OF 
ANAESTHESIOLOGI 
ST 
MODERATOR- DR. VALECHA 
SPEAKER – DR. RUCHI
INTRODUCTION 
• The term ‘non-technical skills’ was first applied 
to safety by the European civil aviation 
regulator in relation to airline pilots’ behaviour 
on the flight deck but is now used by a number 
of professions . 
• Non-technical skills can be defined as ‘ the 
cognitive, social, and personal resource skills 
that complement technical skills, and contribute 
to safe and efficient task performance. 
• NTS typically include situation awareness, 
decision-making, team work, leadership, and 
the management of stress and fatigue.
Safety & efficiency in any field of work is not just limited to 
possession of thorough academic knowledge & skilful 
application of the technical skills, but it also encompasses 
the basic human behaviour & attitude of individuals 
during the course of performance of their duties. 
• Deficiencies in non-technical skills can increase the 
chances of error, which in turn can increase the chances 
of an adverse event. 
• Detailed investigations of adverse health care events 
have shown that in almost 80% of the cases the 
underlying cause is poor application of NTS like poor 
communication, inadequate monitoring, failures to cross-check 
drugs and equipment. 
• Good non-technical skills (e.g. vigilance, anticipation, 
clear communication, team coordination) can reduce the 
likelihood of error and consequently of accidents
Two categories of NTS have been recognized: 
1. Cognitive & Mental skills which include 
planning, decision making, situation 
awareness etc. 
2. Social & Interpersonal skills like coordinated 
team work, leadership, communication etc.
BEGINNING OF ANTS 
• To identify the NTS various methods were used 
by different researchers and data collection was 
grouped under the following headings: 
1. Incident Reporting 
2. Observational studies in real life 
3.Virtual observational studies in simulation 
centres. 
4.Attitude Questionnaires & 
5. Theoretical Models.
Incident Reports 
• Cooper & Colleagues while investigating the 
cause of preventable incidents involving human 
error or equipment malfunction found that 82% 
of the incidents were due to human errors like 
• poor communication 
• failure to recognize a developing problem 
(Inattention, Carelessness, Haste, Fatigue) 
• failure to follow set personal routine or 
institutional practice 
• flawed decision making (Distraction, Insufficient 
preparation) 
• excessive dependency .
Observational Studies 
• These allow human behaviour to be examined in real 
operating environment & in Simulation centers. In 
real time studies observations are made either 
directly or by setting up a number of video cameras 
for analysis at a later stage. 
• Limitations of such studies include normal behaviour 
of the team is altered in the presence of the 
researchers, inability to directly observe the entire 
team all the time as well as the issues related to 
consent & confidentiality. 
• Despite these limitations these studies have 
observed in 40% of times the behaviour of the 
different teams was unsatisfactory & was below the 
set standard in the area of Communication & 
Coordination affecting the decision making process 
as well as affecting the overall clinical performance
• Salient points observed were carelessness, 
haste, inattention, distraction, failure to follow 
set routine institutional guidelines & excessive 
dependence on other personnel 
• These observational studies show that key 
skills necessary for better performance are 
Verbal Communication, Individual & Team 
Situational Awareness, Problem Recognition, 
and Decision Making & Reevaluation.
Attitude Questionnaire 
• Questionnaire based surveys have shown 
similar findings in respect of importance of 
Communication & Coordination in addition to 
technical proficiency.
Training 
• Anaesthesiologists in the USA were among the 
first to adapt the aviation Crew Resource 
Management (non-technical) skills approach 
for anaesthetic training and devised an 
Anaesthetic Crisis Resource Management 
course as part of their simulation centre 
training programme. 
• Aim of this course is to prevent, ameliorate & 
resolve critical incidents.
Information gathered from these courses, 
observations and Questionnaire led to the 
beginning of a project on 
ANAESTHETISTS’ NON TECHNICAL 
SKILLS (ANTS)
TAXONOMY OF ANTS 
• The ANTS System comprises a three level 
hierarchy. 
• At the highest level are four skill categories 
and beneath these are fifteen skill elements . 
• Each element has a definition and some 
examples of good and poor behaviours that 
could be associated with it, this forms the 
main framework of the system.
ANTS FRAMEWORK 
TASK MANAGEMENT •Planning and preparing 
•Prioritizing 
•Providing and maintaining standards 
•Identifying and utilizing resources 
TEAM WORKING •Coordinating activities with team 
members 
•Exchanging information 
•Using authority and assertiveness 
•Assessing capabilities 
•Supporting others 
SITUATION 
AWARENESS 
•Gathering information 
•Recognizing and understanding 
•Anticipating 
DECISION MAKING •Identifying options 
•Balancing risks and selecting options 
•Re-evaluating
• TASK MANAGEMENT: Skills for organising 
resources and required activities to achieve goals. 
1. Planning and preparing – developing in advance 
primary and contingency strategies for managing 
tasks, reviewing these and updating them if 
required to ensure goals to be met; making 
necessary arrangements to ensure plans can be 
achieved. 
Behavioural markers for good practice-- lays out 
drugs and equipment needed before starting 
case. 
Behavioural markers for poor practice--does not ask 
for drugs or equipment until the last minute or 
does not have emergency/alternative drugs
2.Prioritising – scheduling tasks, activities, issues 
etc., according to importance, being able to 
identify key issues and allocate attention to 
them accordingly, and avoiding being 
distracted by less important or irrelevant 
matters. 
• Behavioural markers for good practice-- 
negotiates sequence of cases on list with 
Surgeon 
• Behavioural markers for poor practice-- fails to 
allocate attention to critical areas
3. Providing and maintaining standards – 
supporting safety and quality by adhering to 
accepted principles of anaesthesia; following 
codes of good practice, treatment protocols or 
guidelines, and mental checklists. 
• Behavioural markers for good practice--cross-checks 
drug labels, checks machine at 
beginning of each session, maintains accurate 
anaesthetic records 
• Behavioural markers for poor practice--does 
not check blood with patient and notes, fails 
to confirm patient identity and consent details
4. Identifying and utilising resources – 
establishing the necessary, and 
available,requirements for task completion 
(e.g. people, expertise, equipment, time) and 
using them to accomplish goals with minimum 
stress, work overload on individuals and the 
whole team 
• good practice-- allocates tasks to appropriate 
member(s) of the team. 
• poor practice--overloads team members with 
task
• TEAM WORKING: Skills for working in a group to ensure 
effective joint task completion and team member 
satisfaction. 
5. Co-ordinating activities with team members – working 
together with others to carry out tasks, for both 
physical and cognitive activities; understanding the 
roles and responsibilities of different team members, 
and ensuring that a collaborative approach is 
employed. 
• Behavioural markers for good practice-• confirms roles 
and responsibilities of team members, discusses case 
with surgeons or colleagues 
• for poor practice-• does not co-ordinate with 
surgeon(s) and other groups• relies too much on 
familiarity of team for getting things done – makes 
assumptions,takes things for granted
6. Exchanging information – giving and receiving the 
knowledge and data necessary for team co-ordination 
and task completion 
good practice--gives situation updates/reports key events 
poor practice-- gives inadequate handover briefing 
7. Using authority and assertiveness – leading the team 
and/or the task, accepting a non-leading role when 
appropriate; adopting a suitably forceful manner to 
make a point 
good practice- takes over task leadership as required 
poor practice--does not allow others to put forward 
their case
8. Assessing capabilities – judging different team 
members’ skills, and their ability to deal with a 
situation. 
good practice-asks new team member about their 
Experience 
poor practice-allows team to accept case beyond its 
level of expertise 
9.Supporting others – providing physical, cognitive 
or emotional help to other members of the team 
Good practice- acknowledges concerns of others 
Poor practice- asks for information at difficult/high 
workload time for someone else
• SITUATION AWARENESS: Skills for developing and 
maintaining an overall awareness of the work setting 
based on observing all relevant aspects of the theatre 
environment (patient, team, time, displays, 
equipment); understanding what they mean, and 
thinking ahead about what could happen next. 
11.Gathering information – actively and specifically 
collecting data about the situation by continuously 
observing the whole environment and monitoring all 
available data sources and cues and verifying data to 
confirm their reliability (i.e. that they are not 
artefactual) 
good practice- watches surgical procedure, verify status 
poor practice-does not ask questions to orient self to 
situation during hand-over
12. Anticipating – asking ‘what if’ questions and 
thinking ahead about potential outcomes and 
consequences of actions, intervention, non-intervention, 
etc 
• good practice- reviews the effects of an 
intervention 
• poor practice- does not foresee undesirable 
drug interactions
• DECISION MAKING: Skills for reaching a 
judgement to select a course of action or make a 
diagnosis about a situation, in both normal 
conditions and in time-pressured crisis situations 
13.Identifying options – generating alternative 
possibilities or courses of action to be considered 
in making a decision or solving a problem. 
14.Balancing risks and selecting options – assessing 
hazards to weigh up the threats or benefits of a 
situation, considering the advantages and 
disadvantages of different courses of action
• 15. Re-evaluating – continually reviewing the 
suitability of the options identified, assessed 
and selected; and re-assessing the situation 
following implementation of a given action. 
• good practice-• re-assesses patient after 
treatment or Intervention 
• poor practice-• fails to allow adequate time 
for intervention to take effect
• In addition to the ANTS framework, a 
Behaviour Rating Scale was designed where 
each element was rated on a set of 4-point 
rating scales for rating observed behaviours in 
relation to the elements and categories, and 
space also to write brief comments, and an 
option for indicating the non observed skill for 
that particular scenario.
ANTS System rating options 
Rating Label Description 
4—Good Performance was of a consistently high 
standard, enhancing patient safety; it 
could be used as a positive example for 
others. 
3—Acceptable Performance was of a satisfactory 
standard but could be improved. 
2—Marginal Performance indicated cause for concern; 
considerable improvement is needed. 
1—Poor Performance endangered or potentially 
endangered patient safety; serious 
remediation is required. 
Not observed Skill could not be observed in this 
scenario.
• The ANTS ratings are made at any place where 
anaesthesia is being delivered, like operation 
theatre or remote areas of anaesthesia delivery 
(MRI, ECT) or in simulator facilities and now even 
in intensive care units and for neonatal 
resuscitation. 
• The tool is designed to be used by experienced 
anaesthetists to rate the non-technical skills of 
another anaesthetist who has achieved basic 
technical competence and provide feedback on 
the behavioural aspects of performance. 
• Managing stress and coping with fatigue are not 
explicit categories, as they can be difficult to 
detect unless when extreme
• Video Replay and Debriefing act as powerful way 
of allowing scenario participants to reflect on 
their actions and facilitate further exploration of 
the cognitive processes. 
• The Advantage of such skills is that, by 
identifying specific behavioural examples during 
performance with illustration of the positive and 
negative impacts of their actions, course 
participants rapidly build their understanding and 
develop confidence. 
• ANTS is also used to test the efficiency of 
simulator-based training programme on 
anaesthesia crisis management.
LIMITATIONS 
• Relative lack of clinicians who are familiar with its 
use and are therefore unable to give recurrent 
feedback. 
• Some faculty members feel less confident in 
their own understanding of non-technical skills. 
• The session duration is not well defined to 
deliver formal instruction for the use of the ANTS 
system. 
• Anesthesiologist even from the same unit, do not 
always agree on what is safe anaesthetic practice. 
This present a considerable problem for 
professional assessment of technical, and 
nontechnical skills.
Conclusion 
Non technical skills is important to mitigate the 
effects of the errors in the areas where 
SAFETY is a paramount concern. 
• It is important to remember that non-technical 
skills should not be considered in 
isolation to other aspects of anaesthetic 
competence. Successful task performance 
depends on the effective integration of both 
technical and non-technical skills for any given 
situation.
REFERENCES 
• www.abdn.ac.uk/iprc/ants 
• Divekar D. Nontechnical skills in anaesthesiology. 
Pravara MedRev 2009; 4: 4–10 
• Anaesthetists’ non-technical skills R. Flin , R. Patey, R. 
Glavin and N. Maran British Journal of Anaesthesia 
105 (1): 38–44 (2010) 
THANKYOU

Non technical skills of anesthesia

  • 1.
    NON TECHNICAL SKILLSOF ANAESTHESIOLOGI ST MODERATOR- DR. VALECHA SPEAKER – DR. RUCHI
  • 2.
    INTRODUCTION • Theterm ‘non-technical skills’ was first applied to safety by the European civil aviation regulator in relation to airline pilots’ behaviour on the flight deck but is now used by a number of professions . • Non-technical skills can be defined as ‘ the cognitive, social, and personal resource skills that complement technical skills, and contribute to safe and efficient task performance. • NTS typically include situation awareness, decision-making, team work, leadership, and the management of stress and fatigue.
  • 3.
    Safety & efficiencyin any field of work is not just limited to possession of thorough academic knowledge & skilful application of the technical skills, but it also encompasses the basic human behaviour & attitude of individuals during the course of performance of their duties. • Deficiencies in non-technical skills can increase the chances of error, which in turn can increase the chances of an adverse event. • Detailed investigations of adverse health care events have shown that in almost 80% of the cases the underlying cause is poor application of NTS like poor communication, inadequate monitoring, failures to cross-check drugs and equipment. • Good non-technical skills (e.g. vigilance, anticipation, clear communication, team coordination) can reduce the likelihood of error and consequently of accidents
  • 4.
    Two categories ofNTS have been recognized: 1. Cognitive & Mental skills which include planning, decision making, situation awareness etc. 2. Social & Interpersonal skills like coordinated team work, leadership, communication etc.
  • 5.
    BEGINNING OF ANTS • To identify the NTS various methods were used by different researchers and data collection was grouped under the following headings: 1. Incident Reporting 2. Observational studies in real life 3.Virtual observational studies in simulation centres. 4.Attitude Questionnaires & 5. Theoretical Models.
  • 6.
    Incident Reports •Cooper & Colleagues while investigating the cause of preventable incidents involving human error or equipment malfunction found that 82% of the incidents were due to human errors like • poor communication • failure to recognize a developing problem (Inattention, Carelessness, Haste, Fatigue) • failure to follow set personal routine or institutional practice • flawed decision making (Distraction, Insufficient preparation) • excessive dependency .
  • 7.
    Observational Studies •These allow human behaviour to be examined in real operating environment & in Simulation centers. In real time studies observations are made either directly or by setting up a number of video cameras for analysis at a later stage. • Limitations of such studies include normal behaviour of the team is altered in the presence of the researchers, inability to directly observe the entire team all the time as well as the issues related to consent & confidentiality. • Despite these limitations these studies have observed in 40% of times the behaviour of the different teams was unsatisfactory & was below the set standard in the area of Communication & Coordination affecting the decision making process as well as affecting the overall clinical performance
  • 8.
    • Salient pointsobserved were carelessness, haste, inattention, distraction, failure to follow set routine institutional guidelines & excessive dependence on other personnel • These observational studies show that key skills necessary for better performance are Verbal Communication, Individual & Team Situational Awareness, Problem Recognition, and Decision Making & Reevaluation.
  • 9.
    Attitude Questionnaire •Questionnaire based surveys have shown similar findings in respect of importance of Communication & Coordination in addition to technical proficiency.
  • 10.
    Training • Anaesthesiologistsin the USA were among the first to adapt the aviation Crew Resource Management (non-technical) skills approach for anaesthetic training and devised an Anaesthetic Crisis Resource Management course as part of their simulation centre training programme. • Aim of this course is to prevent, ameliorate & resolve critical incidents.
  • 11.
    Information gathered fromthese courses, observations and Questionnaire led to the beginning of a project on ANAESTHETISTS’ NON TECHNICAL SKILLS (ANTS)
  • 12.
    TAXONOMY OF ANTS • The ANTS System comprises a three level hierarchy. • At the highest level are four skill categories and beneath these are fifteen skill elements . • Each element has a definition and some examples of good and poor behaviours that could be associated with it, this forms the main framework of the system.
  • 13.
    ANTS FRAMEWORK TASKMANAGEMENT •Planning and preparing •Prioritizing •Providing and maintaining standards •Identifying and utilizing resources TEAM WORKING •Coordinating activities with team members •Exchanging information •Using authority and assertiveness •Assessing capabilities •Supporting others SITUATION AWARENESS •Gathering information •Recognizing and understanding •Anticipating DECISION MAKING •Identifying options •Balancing risks and selecting options •Re-evaluating
  • 14.
    • TASK MANAGEMENT:Skills for organising resources and required activities to achieve goals. 1. Planning and preparing – developing in advance primary and contingency strategies for managing tasks, reviewing these and updating them if required to ensure goals to be met; making necessary arrangements to ensure plans can be achieved. Behavioural markers for good practice-- lays out drugs and equipment needed before starting case. Behavioural markers for poor practice--does not ask for drugs or equipment until the last minute or does not have emergency/alternative drugs
  • 15.
    2.Prioritising – schedulingtasks, activities, issues etc., according to importance, being able to identify key issues and allocate attention to them accordingly, and avoiding being distracted by less important or irrelevant matters. • Behavioural markers for good practice-- negotiates sequence of cases on list with Surgeon • Behavioural markers for poor practice-- fails to allocate attention to critical areas
  • 16.
    3. Providing andmaintaining standards – supporting safety and quality by adhering to accepted principles of anaesthesia; following codes of good practice, treatment protocols or guidelines, and mental checklists. • Behavioural markers for good practice--cross-checks drug labels, checks machine at beginning of each session, maintains accurate anaesthetic records • Behavioural markers for poor practice--does not check blood with patient and notes, fails to confirm patient identity and consent details
  • 17.
    4. Identifying andutilising resources – establishing the necessary, and available,requirements for task completion (e.g. people, expertise, equipment, time) and using them to accomplish goals with minimum stress, work overload on individuals and the whole team • good practice-- allocates tasks to appropriate member(s) of the team. • poor practice--overloads team members with task
  • 18.
    • TEAM WORKING:Skills for working in a group to ensure effective joint task completion and team member satisfaction. 5. Co-ordinating activities with team members – working together with others to carry out tasks, for both physical and cognitive activities; understanding the roles and responsibilities of different team members, and ensuring that a collaborative approach is employed. • Behavioural markers for good practice-• confirms roles and responsibilities of team members, discusses case with surgeons or colleagues • for poor practice-• does not co-ordinate with surgeon(s) and other groups• relies too much on familiarity of team for getting things done – makes assumptions,takes things for granted
  • 19.
    6. Exchanging information– giving and receiving the knowledge and data necessary for team co-ordination and task completion good practice--gives situation updates/reports key events poor practice-- gives inadequate handover briefing 7. Using authority and assertiveness – leading the team and/or the task, accepting a non-leading role when appropriate; adopting a suitably forceful manner to make a point good practice- takes over task leadership as required poor practice--does not allow others to put forward their case
  • 20.
    8. Assessing capabilities– judging different team members’ skills, and their ability to deal with a situation. good practice-asks new team member about their Experience poor practice-allows team to accept case beyond its level of expertise 9.Supporting others – providing physical, cognitive or emotional help to other members of the team Good practice- acknowledges concerns of others Poor practice- asks for information at difficult/high workload time for someone else
  • 21.
    • SITUATION AWARENESS:Skills for developing and maintaining an overall awareness of the work setting based on observing all relevant aspects of the theatre environment (patient, team, time, displays, equipment); understanding what they mean, and thinking ahead about what could happen next. 11.Gathering information – actively and specifically collecting data about the situation by continuously observing the whole environment and monitoring all available data sources and cues and verifying data to confirm their reliability (i.e. that they are not artefactual) good practice- watches surgical procedure, verify status poor practice-does not ask questions to orient self to situation during hand-over
  • 22.
    12. Anticipating –asking ‘what if’ questions and thinking ahead about potential outcomes and consequences of actions, intervention, non-intervention, etc • good practice- reviews the effects of an intervention • poor practice- does not foresee undesirable drug interactions
  • 23.
    • DECISION MAKING:Skills for reaching a judgement to select a course of action or make a diagnosis about a situation, in both normal conditions and in time-pressured crisis situations 13.Identifying options – generating alternative possibilities or courses of action to be considered in making a decision or solving a problem. 14.Balancing risks and selecting options – assessing hazards to weigh up the threats or benefits of a situation, considering the advantages and disadvantages of different courses of action
  • 24.
    • 15. Re-evaluating– continually reviewing the suitability of the options identified, assessed and selected; and re-assessing the situation following implementation of a given action. • good practice-• re-assesses patient after treatment or Intervention • poor practice-• fails to allow adequate time for intervention to take effect
  • 25.
    • In additionto the ANTS framework, a Behaviour Rating Scale was designed where each element was rated on a set of 4-point rating scales for rating observed behaviours in relation to the elements and categories, and space also to write brief comments, and an option for indicating the non observed skill for that particular scenario.
  • 26.
    ANTS System ratingoptions Rating Label Description 4—Good Performance was of a consistently high standard, enhancing patient safety; it could be used as a positive example for others. 3—Acceptable Performance was of a satisfactory standard but could be improved. 2—Marginal Performance indicated cause for concern; considerable improvement is needed. 1—Poor Performance endangered or potentially endangered patient safety; serious remediation is required. Not observed Skill could not be observed in this scenario.
  • 28.
    • The ANTSratings are made at any place where anaesthesia is being delivered, like operation theatre or remote areas of anaesthesia delivery (MRI, ECT) or in simulator facilities and now even in intensive care units and for neonatal resuscitation. • The tool is designed to be used by experienced anaesthetists to rate the non-technical skills of another anaesthetist who has achieved basic technical competence and provide feedback on the behavioural aspects of performance. • Managing stress and coping with fatigue are not explicit categories, as they can be difficult to detect unless when extreme
  • 29.
    • Video Replayand Debriefing act as powerful way of allowing scenario participants to reflect on their actions and facilitate further exploration of the cognitive processes. • The Advantage of such skills is that, by identifying specific behavioural examples during performance with illustration of the positive and negative impacts of their actions, course participants rapidly build their understanding and develop confidence. • ANTS is also used to test the efficiency of simulator-based training programme on anaesthesia crisis management.
  • 30.
    LIMITATIONS • Relativelack of clinicians who are familiar with its use and are therefore unable to give recurrent feedback. • Some faculty members feel less confident in their own understanding of non-technical skills. • The session duration is not well defined to deliver formal instruction for the use of the ANTS system. • Anesthesiologist even from the same unit, do not always agree on what is safe anaesthetic practice. This present a considerable problem for professional assessment of technical, and nontechnical skills.
  • 31.
    Conclusion Non technicalskills is important to mitigate the effects of the errors in the areas where SAFETY is a paramount concern. • It is important to remember that non-technical skills should not be considered in isolation to other aspects of anaesthetic competence. Successful task performance depends on the effective integration of both technical and non-technical skills for any given situation.
  • 32.
    REFERENCES • www.abdn.ac.uk/iprc/ants • Divekar D. Nontechnical skills in anaesthesiology. Pravara MedRev 2009; 4: 4–10 • Anaesthetists’ non-technical skills R. Flin , R. Patey, R. Glavin and N. Maran British Journal of Anaesthesia 105 (1): 38–44 (2010) THANKYOU