This document provides information on Dr. Olufemi Aina and his consulting firm, Aesculapius Healthcare Consultants. It outlines his competencies and certifications in areas such as healthcare project management, business development, process improvement, and patient safety strategies. It also describes the services offered by his firm, including hospital quality management, capacity development for healthcare professionals, and outsourced hospital management.
The implementation of Risk management in a health care organisation ensure safe health care,increased patient satisfaction , improved bottom line and brand value.
Clinical Governance Presentation by Michael Gorton AM - 21 July 2016Russell_Kennedy
Clinical governance in the health sector. This presentation covers the issues of liability, accountability, risk management and compliance that all health organisations must address.
Overcoming Challenges in implementation of Quality Process in Healthcare By D...Healthcare consultant
Research has shown that 95 percent of diets fail over the long term. Oddly enough, various studies show that 60 to 80 percent of major change initiatives also fail. In both cases, it is certainly not for lack of good intentions. For a person who has been on a successful diet, it is frustrating to see those pounds sneak back on. And it is just as frustrating for an organization which has implemented a major improvement initiative to have costs, errors or inefficiencies creep in again. This is the short-term-gain, long-term-wane syndrome.
Lessening the Negative Impact of Human Factors Linking Staffing Variables & P...API Healthcare
In the United States, healthcare is a $2.9 trillion industry, costs $9,255 per capita and consumes 17.4% of the GDP.1 Healthcare is big business, and the way the entire industry conducts business is changing. While hospitals have always been in the business of providing patient care, the care delivery and payment models are undergoing an enormous paradigm shift. It’s no longer about the number of services provided, but instead about the quality of care delivered.
Aligning Clinical Practice and Process Improvement for Patient Safety 2014iCareQuality.us
Implementing continuous daily improve¬ment is a standardized approach to reducing clinical variability in patient care delivery. The CLIPSE model engages frontline providers using a collaborative, peer review process, and may positively impact patient outcomes, cost of care, and quality improvement initiatives
The implementation of Risk management in a health care organisation ensure safe health care,increased patient satisfaction , improved bottom line and brand value.
Clinical Governance Presentation by Michael Gorton AM - 21 July 2016Russell_Kennedy
Clinical governance in the health sector. This presentation covers the issues of liability, accountability, risk management and compliance that all health organisations must address.
Overcoming Challenges in implementation of Quality Process in Healthcare By D...Healthcare consultant
Research has shown that 95 percent of diets fail over the long term. Oddly enough, various studies show that 60 to 80 percent of major change initiatives also fail. In both cases, it is certainly not for lack of good intentions. For a person who has been on a successful diet, it is frustrating to see those pounds sneak back on. And it is just as frustrating for an organization which has implemented a major improvement initiative to have costs, errors or inefficiencies creep in again. This is the short-term-gain, long-term-wane syndrome.
Lessening the Negative Impact of Human Factors Linking Staffing Variables & P...API Healthcare
In the United States, healthcare is a $2.9 trillion industry, costs $9,255 per capita and consumes 17.4% of the GDP.1 Healthcare is big business, and the way the entire industry conducts business is changing. While hospitals have always been in the business of providing patient care, the care delivery and payment models are undergoing an enormous paradigm shift. It’s no longer about the number of services provided, but instead about the quality of care delivered.
Aligning Clinical Practice and Process Improvement for Patient Safety 2014iCareQuality.us
Implementing continuous daily improve¬ment is a standardized approach to reducing clinical variability in patient care delivery. The CLIPSE model engages frontline providers using a collaborative, peer review process, and may positively impact patient outcomes, cost of care, and quality improvement initiatives
This PowerPoint deck is part of a collection. Each deck in this collection models a different communication or presentation style. Some models focus on visual display, others strictly on organizing information.
This collection is inspired by Exercises In Style, the classic book by Raymond Queneau. In Exercise In Style, Queneau retells the same very simple story 99 times in 99 different styles.
This deck uses the “SBAR” style. “SBAR” is an acronym for “Situation, Background, Assessment, Recommendation.” This style can effectively convey the essentials very quickly. And once the essentials have been boiled down, you can use the SBAR structure to elaborate as needed.
The SBAR style was originally developed by Kaiser Permanente to improve patient safety through improved communication. The American Society of Safety Engineers published a nice article describing SBARs and their origin
5 Nursing Care Plans and Test Taking Skills1nurses
http://1nurses.com Grab this Exclusive report on 5 Surgeries namely Appendectomy,Cholecystectomy,Gastrectomy,Thyroidectomy and Cesarean Operation. Learn Test Taking Skills for your Nclex Exams.
Communication using the SBAR tool, Patient Safety Team, NHS Improving Quality,
more at http://www.nhsiq.nhs.uk/improvement-programmes/patient-safety.aspx
Medical errors are ubiquitous and the costs (human and financial) are substantial. The top priority must be to redesign systems geared to prevent, detect and minimise effects of undesirable combinations of design, performance, and circumstance.
patient safety and staff Management system ppt.pptxanjalatchi
Patient Safety is a health care discipline that emerged with the evolving complexity in health care systems and the resulting rise of patient harm in health care facilities. It aims to prevent and reduce risks, errors and harm that occur to patients during provision of health care.
patient safety and staff Management system ppt.pptxanjalatchi
What is Patient Safety? Patient Safety is a health care discipline that emerged with the evolving complexity in health care systems and the resulting rise of patient harm in health care facilities. It aims to prevent and reduce risks, errors and harm that occur to patients during provision of health care.
MHA6999 SEMINAR IN HEALTHCARE CASES-- WEEK 2 LECTURE, DISCUSSION, DioneWang844
MHA6999 SEMINAR IN HEALTHCARE CASES-- WEEK 2 LECTURE, DISCUSSION, AND PROJECT INSTRUCTIONS
Page | 1
Quality
Nearly fifteen years ago, the Institute of Medicine published the “To Err Is Human” report, which exposed the substantial impact of medical errors in the US healthcare system and called for a dramatic system change, including an improved understanding of those errors (McCarthy, Tuiskula, Driscoll, & Davis, 2017). Medical errors are considered to be failure to achieve the original goal or plan of action, and these errors may range from a patient falls to a mistake in the operating room. Not only do medical errors cause harm to the patient and jeopardize the patient’s trust, but they also cause a financial strain for the health system (“To Err is Human,” 1999). One of the contributing factors to medical errors is the lack of effective communication between doctors who are treating the same patient. This results in healthcare providers overprescribing medications for patients as well as increases the possibility of a patient having unnecessary tests or procedures performed. The report’s four-tiered approach includes:
· Focusing on creating a stronger foundation of education on patient safety
· Mandating a nationwide reporting system to encourage timely reporting of errors
· Increasing the standards of performance for healthcare providers
· Taking advantage of the security that safety systems offer (“To Err is Human,” 1999)
Creating a strong educational foundation for patient safety is most important. Healthcare personnel are much more likely to actively participate in reporting systems, encourage one another to perform at a higher level, and take advantage of safety systems when they are well educated on patient safety and the implications of medical errors. The reporting system seems to provide the least amount of impact on patient safety as they can result in losing patient trust in certain healthcare systems. The healthcare system as a whole has made progress in establishing a safe environment for patients when they are in need of care.
Challenges for Patient Safety and Steps for Improvement
Despite continuing evidence of problems in patient safety and gaps between the care that patients receive and the evidence about what they should receive, efforts to improve quality in healthcare show mostly inconsistent and patchy results.
Tap each image to know more.
Data Collection and Monitoring Systems
This always takes much more time and energy than anyone anticipates. It is worth investing heavily in data from the outset. Assess local systems, train people, and have quality assurance.
Tribalism and Lack of Staff Engagement
Overcoming a perceived lack of ownership and professional or disciplinary boundaries can be very difficult. Clarify who owns the problem and solution, agree roles and responsibilities at the outset, work to common goals, and use shared language.
Convince People That There's a Problem
Use hard data to secure emotional e ...
Running head McVeigh– Defensive Medicine Essay 1 1 .docxcowinhelen
Running head: McVeigh– Defensive Medicine Essay 1
1
It has been said that the fear of medical liability drives healthcare providers, particularly
physicians, to unnecessarily order diagnostic tests and to perform treatments and procedures
that may not be necessary, simply to ensure that nothing is left undone. Is this in fact the case?
Defend position on this premise using literature.
Langley McVeigh, MHA, FACHE
May 23, 2017
McVeigh - Defensive Medicine 2
Yes, defensive medicine is practiced in the United States. However, it is important to
understand: (1) what impact it has on healthcare expenditures (2) to what degree does it occur
(prevalence) and (3) if so, what can be done to prevent it?
As an emergency services administrator for a Level 1 trauma center, experience has led
me to understand the dynamic influencing physicians in their clinical decision making process.
Ideally, this process should be void of non-clinical bias or influence. However, this is not the
case in many circumstances. Physicians are considering risk and liability when ordering tests
and procedures. This risk management, or risk mis-management, phenomenon is called
defensive medicine. By definition, these occurrences are medical practices intended to
exonerate practitioners from liability with limited or without medical benefit to the patient
(Sethi et al, 2012). Physicians have been directed by health policy to provide value based care,
but defensive medicine practice works against this care model.
There have been studies conducted measuring physician attitudes towards tort reform
and defensive medicine practices. While studies show physicians, especially high risk medical
specialists, regularly practicing defensive medicine, the cost implications are unclear.
Furthermore, proposed reforms to the medical tort system must be investigated. Some have
proposed to completely do away with the medical tort litigation and insurance system,
replacing it with a system similar to workman’s compensation models. While it may be a reflex
mechanism to use cost as a metric to measure results of defensive medicine practices, patient
outcomes and quality of life implications must also be measured. The patient is the one who is
being subjected to additional and unwarranted procedures.
McVeigh - Defensive Medicince 3
According to a survey of 2000 orthopedic surgeons in 2010 (Sethi et al, 2012), of the
1214 respondents, 96% admitted to have practiced defensive medicine by ordering labs,
imaging studies, specialist referrals, and inpatient admissions. Many surgeons confided this was
done to avoid malpractice claims. These prescriptions offered little no benefit to patient
outcomes, and contrary to the current posture of value based practice in our health care
system. This additional intervention is costly, at an inconvenience to the patient, and may carry
additional health risk. As a reflex, one may think of ...
This presentation has the measures to be taken for the safety of patients. It covers the 6 goals
Goal 1: Identify patients correctly
Goal 2: Improve effective communication
Goal 3: Improve the safety of high-alert medications
Goal 4: Ensure safe surgery
Goal 5: Reduce the risk of health care-associated infections
Goal 6: Reduce the risk of patient harm resulting from falls
How to Manage a healthy healthcare business designed for Chief Executives and Operating Officers of Healthcare Organizations like Hospitals, HMOs , Diagnostics
CDSCO and Phamacovigilance {Regulatory body in India}NEHA GUPTA
The Central Drugs Standard Control Organization (CDSCO) is India's national regulatory body for pharmaceuticals and medical devices. Operating under the Directorate General of Health Services, Ministry of Health & Family Welfare, Government of India, the CDSCO is responsible for approving new drugs, conducting clinical trials, setting standards for drugs, controlling the quality of imported drugs, and coordinating the activities of State Drug Control Organizations by providing expert advice.
Pharmacovigilance, on the other hand, is the science and activities related to the detection, assessment, understanding, and prevention of adverse effects or any other drug-related problems. The primary aim of pharmacovigilance is to ensure the safety and efficacy of medicines, thereby protecting public health.
In India, pharmacovigilance activities are monitored by the Pharmacovigilance Programme of India (PvPI), which works closely with CDSCO to collect, analyze, and act upon data regarding adverse drug reactions (ADRs). Together, they play a critical role in ensuring that the benefits of drugs outweigh their risks, maintaining high standards of patient safety, and promoting the rational use of medicines.
TEST BANK for Operations Management, 14th Edition by William J. Stevenson, Ve...kevinkariuki227
TEST BANK for Operations Management, 14th Edition by William J. Stevenson, Verified Chapters 1 - 19, Complete Newest Version.pdf
TEST BANK for Operations Management, 14th Edition by William J. Stevenson, Verified Chapters 1 - 19, Complete Newest Version.pdf
Ozempic: Preoperative Management of Patients on GLP-1 Receptor Agonists Saeid Safari
Preoperative Management of Patients on GLP-1 Receptor Agonists like Ozempic and Semiglutide
ASA GUIDELINE
NYSORA Guideline
2 Case Reports of Gastric Ultrasound
The Gram stain is a fundamental technique in microbiology used to classify bacteria based on their cell wall structure. It provides a quick and simple method to distinguish between Gram-positive and Gram-negative bacteria, which have different susceptibilities to antibiotics
ARTIFICIAL INTELLIGENCE IN HEALTHCARE.pdfAnujkumaranit
Artificial intelligence (AI) refers to the simulation of human intelligence processes by machines, especially computer systems. It encompasses tasks such as learning, reasoning, problem-solving, perception, and language understanding. AI technologies are revolutionizing various fields, from healthcare to finance, by enabling machines to perform tasks that typically require human intelligence.
Recomendações da OMS sobre cuidados maternos e neonatais para uma experiência pós-natal positiva.
Em consonância com os ODS – Objetivos do Desenvolvimento Sustentável e a Estratégia Global para a Saúde das Mulheres, Crianças e Adolescentes, e aplicando uma abordagem baseada nos direitos humanos, os esforços de cuidados pós-natais devem expandir-se para além da cobertura e da simples sobrevivência, de modo a incluir cuidados de qualidade.
Estas diretrizes visam melhorar a qualidade dos cuidados pós-natais essenciais e de rotina prestados às mulheres e aos recém-nascidos, com o objetivo final de melhorar a saúde e o bem-estar materno e neonatal.
Uma “experiência pós-natal positiva” é um resultado importante para todas as mulheres que dão à luz e para os seus recém-nascidos, estabelecendo as bases para a melhoria da saúde e do bem-estar a curto e longo prazo. Uma experiência pós-natal positiva é definida como aquela em que as mulheres, pessoas que gestam, os recém-nascidos, os casais, os pais, os cuidadores e as famílias recebem informação consistente, garantia e apoio de profissionais de saúde motivados; e onde um sistema de saúde flexível e com recursos reconheça as necessidades das mulheres e dos bebês e respeite o seu contexto cultural.
Estas diretrizes consolidadas apresentam algumas recomendações novas e já bem fundamentadas sobre cuidados pós-natais de rotina para mulheres e neonatos que recebem cuidados no pós-parto em unidades de saúde ou na comunidade, independentemente dos recursos disponíveis.
É fornecido um conjunto abrangente de recomendações para cuidados durante o período puerperal, com ênfase nos cuidados essenciais que todas as mulheres e recém-nascidos devem receber, e com a devida atenção à qualidade dos cuidados; isto é, a entrega e a experiência do cuidado recebido. Estas diretrizes atualizam e ampliam as recomendações da OMS de 2014 sobre cuidados pós-natais da mãe e do recém-nascido e complementam as atuais diretrizes da OMS sobre a gestão de complicações pós-natais.
O estabelecimento da amamentação e o manejo das principais intercorrências é contemplada.
Recomendamos muito.
Vamos discutir essas recomendações no nosso curso de pós-graduação em Aleitamento no Instituto Ciclos.
Esta publicação só está disponível em inglês até o momento.
Prof. Marcus Renato de Carvalho
www.agostodourado.com
- Video recording of this lecture in English language: https://youtu.be/lK81BzxMqdo
- Video recording of this lecture in Arabic language: https://youtu.be/Ve4P0COk9OI
- Link to download the book free: https://nephrotube.blogspot.com/p/nephrotube-nephrology-books.html
- Link to NephroTube website: www.NephroTube.com
- Link to NephroTube social media accounts: https://nephrotube.blogspot.com/p/join-nephrotube-on-social-media.html
micro teaching on communication m.sc nursing.pdfAnurag Sharma
Microteaching is a unique model of practice teaching. It is a viable instrument for the. desired change in the teaching behavior or the behavior potential which, in specified types of real. classroom situations, tends to facilitate the achievement of specified types of objectives.
2. Competencies in Healthcare Project Management, Business
Development, Idea Generation, Process
Improvement, Financial Management and Healthcare Quality
Management.
MasterTrainers in TeamSTEPPS Patient Safety
Strategies, Certified by the US. Department of Defense and
Agency for Healthcare Research and Quality (AHRQ)
Certified Project Managers with Project Management Institute
(PMI) in the United States.
Certified Quality Management and Process Improvement Experts
with American Society of Quality (ASQ) .
USAID SHOPS (Strengthening Health Outcomes though Private
Sector)Trainers on Financial Management for Medical Directors
3. Only TeamSTEPPS Provider in Nigeria
Hospital Quality Management and Process
Improvement
Hospital Business Advisory and Financial
Management
Tailored Capacity Development for Healthcare
Professionals
Hospital Marketing and Branding Service
Outsourced Hospital Management
4. Young NYSC dr. in a GH, Lagos many years
ago: ordered IM drugs, nurse
uncomfortable, even though gave lower
dose- respiratory arrest, called and answered
promptly.
Young Father in a PH, Lagos: 2 years ago:
overworked nurse (esp. with reports), set up
IV line, suction didn’t work, sucked manually
5. Quality: the degree of the realisation of the
reasons that the patient has come to the care
hospital e.g. patient comes to for an operation.
Safety:results which are not the reasons for the
patient coming e.g. ‘not catching an infection’
and he is implicitly confident he will not run the
risk of this happening.
To a certain extent, ‘safety’ thus concerns ‘anti-
quality’.
6. Near Miss is defined as an act could have harmed the patient but did not do
so as a result of:
chance e.g. patient received a contraindicated drug but did not
experience an adverse drug reaction
prevention e.g. a potentially lethal over-dose was prescribed, but a nurse
identified the error before administering the medication
mitigation e.g., a lethal drug overdose was administered but discovered
early and countered with an antidote.
Adverse Events cause harm to patients—causing a large number of injury,
disability, and death.
errors of commission e.g., prescribing a medication that has a potentially
fatal interaction with another drug the patient is taking.
errors of omission (e.g., failing to prescribe a medication from which the
patient would likely have benefited, which may pose an even greater
threat to health.
7. Processes or structures which, when applied, reduce
the probability of adverse events resulting from
exposure to the health-care system across a range of
diseases and procedures.
Healthcare-associated infection is a global problem
with over 1.4 million people suffering at any given
time.
Medical errors result in numerous preventable injuries
and deaths.
Inadequate Patient Safety Data in African Region
8. Adverse events 4% to 16% of all hospitalized patients
Developing Countries estimated 5% to 10% of patients acquire
one or more infections
Risk 2 to 20 times higher than in developed
countries.
Sentinel Events SurgicalCare- > 50% of Adverse Events,
Unsafe injections, blood and medicines
African Countries Mali 18.9%,Tanzania 14.8%, Algeria 9.8%
Drugs 25% of medicines are counterfeit, poly-
pharmacy, inappropriate use of
antimicrobials; overuse of injections, lack
of prescription guidelines, inappropriate
self-medication, non-adherence to
dosing regimes.
9. 9
2006
Patient Safety and
Quality
Improvement
Act of 2005
Executive Memo
from President
DoD
MedTeams®
ED Study
Institute for
Healthcare
Improvement
100K lives
Campaign
“To Err
is Human”
IOM Report TeamSTEPPS
1995 1999 2001 2003 2004 2005
JCAHO National
Patient Safety
Goals
MedicalTeamTraining
10. Impact of Error:
44,000–98,000 annual deaths occur
as a result of errors
Medical errors are the leading cause,
followed by surgical mistakes and
complications
MoreAmericans die from medical
errors than from breast cancer,AIDS,
or car accidents
7% of hospital patients experience a
serious medication error
10
Cost associated with medical errors is $8–
29 billion annually.
Federal Action:
By 5 years;
medical errors by
50%,
nosocomial by 90%;
and
eliminate “never-
events” (such as wrong-
site surgery)
11. As many as 98,000 Americans still die each year
because of medical errors.
The researchers blame the:
Complexity of Health Care Systems
Lack of Leadership
Reluctance of to admit Errors
Billing System that Reward Errors
11
05/18/2005
…little progress towards the goal
Leape and Berwick,
JAMA May 2005
Hospitals have taken steps to
reduce medical errors and
injuries.
Examples:
Computerized prescriptions:
81% decrease in errors.
Including pharmacist in
medical team: 78% decrease
in preventable drug
reactions.
Team training in delivery of
babies: 50% decrease in
harmful outcomes — such as
brain damage — in
premature deliveries.
Source:Journal of the American
MedicalAssociation
Improvements
15. “Initiative based on
evidence derived
from team
performance…lever
aging
more than 25 years
of research in
military, aviation,
nuclear power,
business and
industry…to acquire
team competencies”
15
Team Strategies &Tools to Enhance Performance & Patient Safety
16. 16
•Department of Defense
•Agency for Healthcare
Research and Quality
•Research Organizations
•Universities
•Medical and Business
Schools
•Hospitals—Military and
Civilian,Teaching and
Community-Based
•Healthcare Foundations
•Private Companies
•Subject Matter Experts
inTeamwork, Human
Factors, and Crew
Resource Management
(CRM)
17. Army aviation crew coordination
failures in mid-80s contributed to 147
aviation fatalities and cost more than
$290 million
The vast majority involved
highly experienced aviators
Failures were attributed largely
to crew communication,
workload management, and
task prioritization
17
18. Cross-Training
Stress ExposureTraining
Team Coordination
Training (CRM)
Scenario-BasedTraining and
Simulation
Team LeaderTraining
Team DimensionalTraining
Team Assessment
18
19. Mid to Late 80s AF bombers and
heavy aircraft started CRM training
1992 Air Combat Command
developedAircrew Attention
Management /CRMTraining
By 1998, CRM deployed uniformly
across the AF
Steady decline in human factors
based mishaps since CRM training
deployed
AF Medical Service adapted
training, rolled out in 2000
19
20. Non-Healthcare
• Combat Information
Centers
• Joint Forces Operations
• Army Special Forces
• Tank, Submarine, and Air
Crews
20
Team
Healthcare
ED, OR, L&D, ICU, Dental
Whole Hospital
CombatCasualty Care
…striving to be a high reliability healthcare system…
21. 21
Indemnity Experience
20
11
0
5
10
15
20
25
Malpractice Claims, Suits, and Observations
Pre-Teamwork Training Post-Teamwork Training
Adverse Outcomes
50%
Reduction
50%
Reduction
(Mann, 2006)
Beth Israel Deaconess Medical Center
Contemporary OB/GYN
1
1.2
1.4
1.6
1.8
2
2.2
2.4
June July August Sept Oct Nov Dec Jan Feb March April May
Avg.LengthofStay(days)
Length of ICU Stay After Team Training
50%
Reduction
OR Teamwork Climate and Postoperative Sepsis Rates
(per 1000 discharges)
Group Mean
Low Teamwork
Climate
Mid Teamwork
Climate
High Teamwork
Climate
0
2
4
6
8
10
12
14
16
18
AHRQ National Average
Teamwork Climate Based on Safety Attitudes Questionnaire
Low High
(Sexton, 2006)
Johns Hopkins
(Pronovost, 2003)
Johns Hopkins
Journal of Critical Care Medicine
22. 50% reduction in adverse outcomes
Average length of ICU stay reduced by 50%
27% reduction in Nurse turnover
Decreased clinical error rate from 30.9% to
4%
Reduction by 50% in post-op sepsis rate
23. Recognize opportunities to improve patient safety
Assess your current Organizational Culture and existing Patient
Safety Program components
Identify teamwork improvement action plan by analyzing data and
survey results
Design and implement initiative to improve team-related
competencies among your staff
IntegrateTeamSTEPPS into daily practice.
23
“High-performance teams create a
safety net for your healthcare
organization as you promote a
culture of safety."
…Improved teamwork and
communications…
Ultimately, a culture of safety
25. Knowledge
Shared awareness about what is going on in theTeam and
progress towards its goals.Team members are familiar
with Roles and Responsibilities of theirTeammates
Attitudes
Team members have a positive experience, enjoy working
in teams and trust intention ofTeam mates
Performance
Team members know when and how to back each other
up, be more efficient in providing care, and more readily
identify and correct errors if they occur
28. First step in implementing a teamwork system isTeam
Development
Delineates fundamentals such as team size, membership,
leadership, identification and distribution
Check the ratio of ‘WE’s to ‘I’s to assessTeam
Development
Patients are part of the CareTeam
Members anticipate needs of others, adjust to each
other’s actions and have a shared understanding of plan of
care
29. Team Leaders impact effectiveness by:
changing behaviours
motivating members
coordinating processes
facilitating problem-solving
Leaders need to ensureTeams perform
effectively and attain desired outcomes
Leaders monitor, diagnose and treatTeams
Tools include brief, huddle, and debrief
30. To gain or maintain an accurate awareness or
understanding of every situation in which the
team is functioning
Results in a shared mental model among team
members
Elements include STEP:
Situation of Patient
Team Members
Environment
Progress towards Goals
31. Also known as Back-up behaviour :allows
teams to become self-correcting, distribute
workload effectively and regularly provide
feedback
Specific approach to conflict resolution
Each team member becomes part of the
Safety Net
32. Most important component ofTeam
Management.
Standardized information exchange
strategies- SBAR, Check-back, Call-
out, Handoff, and Checklists
Complete, Clear, Brief,Timely
33. 33
Catalytic event drives
need for change
Build
team, strategy, b
uy-in, establish
goals
Implement Action Plan,
Train, Empower Others
TeamSTEPPS
Change
Coaching
I’m staying
right here.
Yeah they’ll be
back.
What
are they
doing?
Why do
we need
change?
FUTURE
Celebrate wins!
Staying the course
Sustaining
DevelopAction
Plan
Test
Intervention
(Outcomes)
Monitor, Integrate, Continuous
Process Improvement
Prepare
the Climate
34. Advocates ofTeamwork
Dynamic Presenters
Viewed as Leaders amongst peers
In positions that allow flexibility
35. Fundamentals Course and Implementation Workshop for
Hospital Leadership and Steering Committee
Assessing your Hospital in Patient Safety and Healthcare
Team Functioning
Training your Healthcare Professionals inTeamSTEPPS
Strategies
Developing your Quality Champions asTeamSTEPPS
Coaches
Regular Assessment and Onsite Support
Certify Hospitals asTeamSTEPPS Hospitals