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© 2011 Excipio Consulting, LLC. All Rights Reserved. This document is proprietary and confidential and may not be duplicated,
redistributed, or displayed to any other party without the expressed written permission of Excipio.
Data Center Strategies
“Disaster Recovery”

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Data Center Review
Agenda
• Data Center Disaster Recovery “Challenges”
• Data Center Disaster Recovery “Options”
• How important is it to understand the “Current State Baseline”
• What do we take into account in our Data Center DR Strategy
• What are the phases in a Data Center DR Strategy
• Key documentation
• Client financial examples

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“Outages continue to have greater impacts on
the Business”
Disaster Recovery Challenges
“Mapping Business Services to reasonable DR
Solutions”
“Technology has become more mainstream in
Business, yet there is a misunderstanding of
the costs and requirements to maintain this
service”
*Survey, 2010 – TechTarget Network

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Disaster Recovery Options
“Networked storage and lower bandwidth
options are making remote DR more effective”
“Technology DR options are becoming more
reliable, and cost effective”
*Survey, 2010 – TechTarget Network
“Options to purchase services on a consumption
basis are becoming more effective”

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Critical Items
• Strategies
Applications
Servers
Storage
Network
• Prioritize Business Services (Applications & Infrastructure)
100% Uptime (Active-Active)
48 Hour Recovery
2+ Day Recovery
• Disaster Recovery
Importance of the Baseline
“One of the more common mistakes is an improper understanding of the
current environment and its impacts on Disaster Recovery.”

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“What do we need to take into account
in our Data Center Strategy?”
Data Center Operational Aspects
• Operating Systems
• Applications
• Technology
• Data Storage
• Infrastructure
• Resources
Data Center Facilities
• Facilities Capacity and Capabilities
• Power
• Cooling
• Fire Suppression
• Telecomm
• Security
Data Center DR Components

77
Initial Phase
“Where do we start in identifying our
Data Center Disaster Recovery Needs?”
Identify and Categorize the Business Services
• 100% uptime requirements (active-active)
• Financial Institution - Transactions
• Travel Agency, Hotels – Reservations
• Communication - Electronic mail
• 24 – 48 hour recovery
• Restaurant/Retail – Ordering inventory
• Business - Payroll
• Longer than 48 hour recovery
• Human Resources – Hiring, benefits
• Accounting – Month end reconciliation
NOTE: To categorize the services requires an objective review
and multiple conversations with the Business entities

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Phase II
“To fully understand the Data Center Disaster Recovery needs, we
need to map the services to the infrastructure requirements.”
Business Service
Application A, Database B, Middleware C
App Server 1, Database Server 2, Webserver 3
SAN/NAS Storage
Data Backup/Restoration, Storage
NOTE: There can be multiple levels of complexity with one server hosting multiple applications.

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Phase III
“What should be our breakdown of recovery services?”
Common categories of Business Services
• Active-Active uptime requirements
• 10 to 17%
• 24 – 48 hour recovery
• 12 to 20%
• Longer than 48 hour recovery
• 50 to 65%

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“A common mistake is believing the Disaster Recovery Data Center must
contain the same infrastructure as the production Data Center”
Phase IV
“60+% of the infrastructure is typically not required, and most companies
do not have the staffing resources to recover 100% of their environment”
100% Uptime
(Active – Active)
Critical Services
10 – 17% of
Infrastructure
24 – 48 Hour
Recovery
Key Services
12 – 20% of
Infrastructure

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Phase V
“How do we determine the proper location for our Disaster Recovery Data
Center?”
Key Geographical Requirements
• A minimum of 11 miles from the production Data Center
• Power Grids – verify it is located in another power grid
• Network Connectivity – verify alternative network routes
• An mid-distance of 75 miles from the production Data Center
• Accessible with in two hours with-out public transportation
• Alternative source of power, network and factors
• Weather, Natural Disaster variables
• Extended distance greater than 250 miles
• Allows for protection against regional issues
• Travel to the location can be an issue

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Phase VI
Other Considerations
• Tier Level availability
• Commonly Tier II versus Tier III
• Corporate Location
• Campus/Home Office versus alternative
• Power Plants
• Lower cost power options but also risks
• Transportation corridors
• Railway – hauling of hazardous materials
• Airports – flight paths, distance/buffer zones
• Twin Cities Specific
• 511 building with network issues
“What other factors should we consider in evaluating a Data Center for our
Disaster Recovery Needs?”

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Key Documentation
Virtualization Strategy
• What will and will not be virtualized
• Servers, desktops, storage, and network
Data Management Plan
• Data replication and recovery
• Classification, retention, backup/restore, thin provisioning, and encryption
Equipment Acquisition
• Shared server and storage environment, acquisition plan, and
implementation
• Purchase pre-populated server racks which are tested prior to delivery to
the Disaster Recovery Data Center
Operations Manual
• Have a completed operations manual including standards, policies,
service level agreements, security policies, and restrictions
Resource Plan
• How many resources are required to support the DR site
“What are the key areas we should include in our Data Center Disaster
Recovery plan?”

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Client Financial Example
Data Center Components 100% DR Site 37% DR Site
Critical, Key Services
Servers 300 110
Annual Server/Storage Cost $1,600 $1,600
Racks @ 5kW 23 8
Monthly Facilities Cost per Rack $1,900 $1,900
Total Annual Cost $1,004,000 $358,000
Data Center Components 100% DR Site 37% DR Site
Critical, Key Services
Servers 300 110
Annual Server/Storage Cost $4,000 $4,000
Racks @ 5kW 23 8
Monthly Facilities Cost per Rack $2,400 $2,400
Total Annual Cost $1,862,000 $670,000

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Questions
&
Answers
Sponsors Summary

1616
Excipio Consulting Organization
Who We Are – Overview
Excipio Consulting has experts with many years of IT experience. They
perform a wide variety of IT/IS assessments for organizations. This includes,
Desktop, Network and Service Desk Management, Data Center operations
and facilities, Application evaluation and integration, Shared Services Catalogs
and Cost Models along with client RFP creation and vendor analysis.
Specific to Data Centers, Excipio has completed hundreds of Data Center
location assessments in recent years, for both public and private organizations
ranging in size from 350 to over 100,000 employees.
This includes organizations such as the States of Minnesota, Washington,
Michigan and Pennsylvania, private companies of US Bank, Carlson
Companies, MD Anderson, Baxter Labs, Lowes and others.
Excipio helps clients focus on assessing growth, capacity, consolidation, risk
and financial benefits related to operating your own data center or location of
your equipment with an external partner. Key evaluation topics focus on the
most effective and efficient ways to understand and determine your future
Data Center strategic “Road Map”.

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