1. Business Analyst
Nishi Kant Shekhar Indus Towers Limited, Gurgaon
Cell No -: +91-8427742244
+91-9996546706
shekhar.nishikant@gmail.com
Summary of Experience and Skills:
With around 2 years of experiencein Telecom Industry and Post-Graduation in Management, I am presently working as
Business Analyst with Indus Towers Limited.
It is a client facing role which has provided me exposure to client management, team management (8-10 employees)
and operations management related to network assurance. I am a member of ‘Process Excellence’ group for Chandigarh
centre and Research Analysis Group of experts working for Media & Entertainment domain. Also conduct cross
functional sessions on Billing, Media & Entertainment and contribute to technology newsletter.
My areas of work include efforts in the following domain:
Service and Network assurance through planning and project management Quick View-Business Analyst
Pre sales support and Network Assurance
Process excellence and analysis as part of research group BE+MBA+ 2 yrs. of work ex
Cross functional training
Educational Qualification:
I am anElectronics & Telecom Engineer (UP Tech, 2007) with PGDM- Telecom Management (equivalent to MBA) from
BITM-SBS, Pune-2011 and first class degrees throughout my career.
Training/Workshops attended:
One Month training and Certification on practical exposure to telecom systemswith Centre for Excellence in
Telecom Technology and Management –MTNL, MUMBAI. (www.cettm.mtnl.in)
Cleared level 1 of Yellow belt Certification of Six Sigma Training
Attended 15 days professional training on Service Assurance
Attended workshops on Process Excellence and Project Management.
Training and Certification in Steel Authority of India limited (SAIL) on Study of Steel Refining Unit
Work Experience:
Company : Indus Towers Limited February 2012 onwards
Designation : Business Analyst
-----CLIENT 3-----
Time Period Feb 2012 to Till Now
Client Airtel
Pain Points / To develop cost efficient network for launching 3G infrastructure services
Objective
Solution Offered & Design of system for outage control and network management
My Role  Developed all business scenarios for such service providers in the region
 Identified and shortlisted IP (Infra Provider) & SP (Service Provider) scenarios in Telecom
 Program management for implementation of design
 Conducted random quality audit and inspection for efficient implementation
-----CLIENT 2-----
Time Period December2011- February 2012
Client Idea Cellular
Pain Points / Service assurance
Objective
Nishi Kant Shekhar 1

2. Solution Offered & Ensure service assurance and maintain SLAs
My Role  Service Assurance and Service Delivery
 End o end responsibility of capturing customer orders to deployment of service.
 Understood legacy system and delivered all releases in time (managing a team of 10) with
breakthrough TAT
 Synchronized performance of system involving multiple vendors
 Trained Operational Users of systems on business aspects of changes in system
-----CLIENT 1-----
Time Period June 2011-August 2011
Client Airtel
Pain Points To expand customer base and increase ARPU
Identified
Solution Offered &  Developed business model for Network Fundamental and Network service management.
My Role  Prepared competitor analysis report onmigration
 Coordinated with sales team to prepare report on the objective defined
 Trainedteams through live presentation
PRIMARY AND SECONDARY RESEARCH ASSIGNMENTS
Ongoing initiatives  Member of research analysis group of experts working for Media & Entertainment domain
 Responsible for periodic newsletter and updates of the domain
 Member of editorial team for quarterly newsletter for Telecom & Media domain “Process
Excellence”.
Project Based  Lead a team of 2-4 on project basis for primary and secondary research depending on
customer requirement
BUSINESS DEVELOPMENT / PRE SALES SUPPORT ROLE
Indirect BD support  Partner with sales team to develop proposals for client
 Prepare research reports which can bring in ready client and can be used by sales and
marketing team for business development
Direct BD support  Got repeat business
TEACHING EXPERIENCE
Duration of Sep 2008- March 2009
assignment
Subjects taught Mobile Communication ,Quality of Services, Telecom Network Management
Research / Offline and online Interaction with students to customize the teaching style
methodology used Emphasis on practical approach
Key learning Handling young engineers and solving their query- (difficult students, sincere students,
keeping updated with latest knowledge areas and doing self homework well)
Sense of responsibility
ACADEMIC PROJECTS
Post-Graduation 2009-2011
Time Period
Client Tech Mahindra
Areas of work Implementation of ITIL
Nishi Kant Shekhar 2

3. Graduation Time 2003-2007
Period
Client BSNL
Areas of work  Worked for network monitoring and maintenance.
 Worked for issues on call drop issues.
 Practically attended the process of POI (Point of Interconnect) of optical fibre and understood
its importance.
Other achievements:
Was among top 6% in first national level “IT APTITUDE TEST” held by NIIT in 2005.
Scored 99 percentile in MAT-09.
Participated in Body Building Competitions in Delhi.
Was part of the winning team of the folk dance competition held at “Drishti”, college fest at BITM(Pune) in 2010.
Personal Details:
Name : Nishi Kant Shekhar
th
Date of Birth : 24 December 1984
Father’s Name : Shashi Kant Shekhar
Marital Status : Single
Passport Number :K3573508
Address : A-403, RailViharColony, Punchkula,Chandigarh(UT)
Phone : +91-8427742244
Languages Known : English, Hindi, and Punjabi
Nishi Kant Shekhar 3