Simone S. Russell is seeking a position as a Cyber Security Analyst with the San Diego County Office of Education. She has over 20 years of experience in technology roles including as a Webcast Service Technician for the San Diego County Office of Education where she oversees audio and video productions. Russell has a Master of Business Administration degree from Brandman University and a Bachelor of Science in Information Technology from the University of Phoenix.

1. Simone S. Russell
1287 Calle Ultimo Oceanside, CA 92056 * (619) 300-5456 * sisigst@gmail.com
Objective: Seeking a challenging position as a Cyber Security Analyst with the San Diego County Office of
Education that promotes learning and growth and needs a highly motivated and skilled employee with
excellent attention to detail to achieve the goals and objectives of the organization.
Education:
2013 Brandman University, Master of Business Administration (MBA)
2009 University of Phoenix, Bachelor of Science in Information Technology (BSIT)
Experience:
San Diego County Office of Education, San Diego, CA
2002 - Current Webcast Service Technician
• Oversee, direct, and perform Webcast audio and video productions and operations activities
• Ensure professional and successful productions and operations management
• Develop and facilitate workshops and trainings for staff, clients, end-users, and tech support
• Develop training manuals and handouts
• Create processes and procedures for the Webcast Services unit, events, and equipment
• Provide Help-Desk Computer/Technology Support
• Provide tours and demonstrations to explain and promote Webcast Services
• Monitor system logs and traffic for viewer access and unusual access attempts
• Monitor Webcast trends relevant to SDCOE, school districts, and external clients
• Supervise performance of assigned personnel
• Analyze and resolve problems related to Webcasts, computer support, and technical issues
• Conduct research, analysis and feasibility studies
• Manage clients, projects, content management system, and events
• Produce and maintain reports and records for Webcasts
• Identify and improve services to address client needs
• Maintain familiarity with emerging technologies
• Assist with equipment recommendations, modifications, and replacements
• Coordinate maintenance of equipment and test and configure for optimum performance
• Formulate bids in response to request for proposals for potential contracts, evaluate proposal
content requirements and manage deliverables
Additional Duties as Assigned
• Serve as acting technology center support
• Resolve technical problems during meetings, workshops, training, and other events
• Install appropriate software and hardware
• Set up a variety of multimedia and video conferencing equipment
• Route audio, video and data sources for transmission to desired output locations
• Assist with Computer Graphics and work as camera operator for ITV productions
2000 – 2002 Administrative Assistant III
• Assist Superintendent and Executive Director
• Manage and conduct office operations, provide policies and procedures
• Transcribe dictation, and minutes, prepare reports, answer correspondence, coordinate and
arrange meetings, workshops, and in-services, maintain schedules, answer, screen, and route
calls; utilize computers and typewriters for correspondence, forms, and reports

2. 1999.2000 Data Entry Clerk/Clerk Typist II/Secretary II
• Enter data into a database
• Update, store and retrieve information as needed
• Maintain logs, records and files
• Prepare reports utilizing spreadsheet applications
• Provide response to inquiries and departmental information and procedures;
• Resolve issues as needed
• Perform clerical duties
• Schedule, organize and plan workshops
1998-2000 Belsky & Associates, San Diego, CA - Accountant
• Process billing, Accounts Receivable, and Accounts Payable invoices
• Prepare letters, correspondence, reports, transcription, filing, billing reports, create manuals,
spreadsheets, and forms
• Provide front desk receptionist assistance, data entry, customer service; maintain records via
computer and/or spreadsheets
1996.1998EDS Corporation, Montgomery, AL - Team Leader/Specialized Clerk
• Supervise and train personnel, direct workflow, implement quality control, handle warehouse,
mailroom, vault, imaging, data entry, batch control, quality control processes, scan and export
batches and store documents
• Create spreadsheets, forms, procedure manuals and reports; customer service, ship, receive and
store government materials
• Forklift driver certified
1994.1996 Health Data Inc., Auburn, AL - Supervisor/Team Shift Lead
• Manage, direct, and coordinate production activities, schedule staff, assign work, supervise staff
and production
• Create manuals and instructions, interview, hire, and train staff, provide employee performance
evaluations, reward/discipline staff
• Develop and maintain reports, receive, sort, and batch documents for input, shipping and Quality
Control, address complaints and resolve problems
• Assist with production as needed
Additional Qualifications:
• Knowledge of security and network practices and procedures
• Knowledge of servers and learning management systems
• Business and customer service practices
• Systems analysis, research techniques, and application development
• Operating systems requirements and technical environments
• Industrious, tenacious, and convergent thinking approaches
• Principles and practices of software and hardware installation and basic repair including PC and
MAC
• Project Management practices
• Apply technology based resources in classroom instructional and staff development activities
• Utilize media players, Encoders, audio and video production equipment and editing programs
• Audio, video, and data resource maintenance and transmission concepts and protocols

3. • Knowledge of HTML, microcomputers, peripherals, multimedia, video conferencing equipment,
Internet, and software programs