1. KRISHNA DIWAN
Contact: +91 7042493044 ~ E-Mail: tajus.diwan@gmail.com
Dedicated and knowledgeable professional, Pursuing a career for utilizing my skills & abilities in an organization that offers
professional growth & responsibilities while being resourceful, innovative & flexible.
PROFILE SNAPSHOT
• A competent professional with nearly 2.5 years of experience in Client coordination, Backend operations(Production),
Installation and Vendor Management
• Hands-on experience in managing various operations like Deployment monitoring, Data handling/reporting, Drafting reports
for decision making process, and Handling mails received from Client Side.
• A keen planner & implementer with recognized proficiency in Handling BTL Activities with an aim to accomplish desired
plans and targeted goals successfully
• Skilled in taking stringent quality measures including preparation / maintenance of necessary documents, etc.
• A team player with strong Client orientation & interpersonal skills
AREAS OF EXPERTISE
• Planning and effectively implementations of various BTL activities- Signage’s (Flex, ACP), ISB & Events
• Designing reporting formats to provide accurate information in a clear and concise manner
• Collecting data facts, analyzing these to find root cause of business problem and forwarding them to the management
• Vendor selection, Price negotiation, PO Generation etc.
• Managing daily operations for products, ensuring accomplishment of set business targets and meeting the ever-increasing
competition from organised and unorganised structures
• Participating in designing of call monitoring formats and quality standards
• Using quality monitoring data management system to compile and track performance at team and individual level
ACADEMIC DETAILS
2016 Graduation in Commerce from Delhi University.
2012 12th from Rukmini Devi Public School (New Delhi) with Commerce securing 83% marks
EMPLOYMENT DETAILS
May’16 – Till date HG Graphics Pvt Ltd. as Manager- Client Handling & Operations
July’14 – May’16 HG Graphics Pvt Ltd. as Executive- Client Handling & Operations
Key Result Areas:
• Successfully executed ISB & GSB campaigns for Corporate Clients like Burger King, Adidas, Croma, LG, Tata, Lava,
Liganova, Merc & Citi Bank
• Vendor Finalizing (Depending on the job timelines, location of assignment, machines and infra structure required for
job, manpower requirement, quality of Product and Price)
• Provide day to day status(tracker) reporting from creative allocation/adaptation by designing team to sharing pre & post
installation pics to client
• Lead the marketing programs as per Client requirement which lead to increase in brand visibility
• Suggesting various Marketing options as per Budget defined by client
• Supervising quality and fault free services, ensuring pan India same specs and quality maintained with installation as
per Client requirement.
• Maintaing proper Installation receiving and pics with fast and effective billing which results in timely overall inward
revenue flow
• Coordination between client and production team

2. • Project follow up from planning to production and execution as every project has different client brief ,ensuring effective
and proper communication so that project heads at same speed and direction as required by client from recci stage to
installation pan India
• Developing Work reports to be presented at the meeting of top management
• Select special products to be displayed at promotional events and exhibitions
• Developing training programs for the people in execution team as per Brand Guidelines
• Developing systems and procedures to ensure that the all resources occupied are utilised to the fullest
• Supervising quality and fault free services, the overall inward revenue flow
• Kept up to date with media trends regularly – arranged and monitored advertising responses and surveys
• To ensure proper visibility, branding, and positioning of all products in the local markets through BTL and Signage’s
activity as well as promotion on POP point
• Project Follow up from planning to production and execution
• PO Generation, SO Generation, Bill Submission
• Taking care that all inputs are taken care while raising estimates so that we have covered all our cost and formats etc
are followed so that client commercial has no problem in releasing PO
• Internally all SO are released in time for issuing PO to vendors for timely start of project and training vendor staff and
following all laid down procedures so that we can raise our bills to client and also there can be smooth and timely
money release to vendors
• Processing of Bills - Post implementation taking Bills from vendors, Checking and forwarding the same to accounts for
payment release
• Responsibility of Client satisfaction to work & Timely execution and reporting, formulating tracker ensuring timely
submission by all vendors and compilation at my end and submission as per timelines finalised before start of project
and regular market visits with client and audits to ensure complete client satisfaction
• Taking Feedback of work accomplished from Client
• Developing key relationships with the customers as the market situation is very dynamic and have to keep very good PR
with client in order to clear any hurdle that we or our vendors face on day to day basis
January’14 – June’14 The Signage Solution as Marketing Intern
Key Result Areas:
• Maintained a log of all the daily actives related to production
• Providing data to client on day to day basis
• Handled the other day-to-day miscellaneous work
• Liaised & dealt with the vendors for the office requirements
PERSONAL DETAILS
Date of Birth: 4th
February, 1994
Address: Triveni Apartments, West Enclave, Pitampura, New Delhi-110034.
Languages Known: English and Hindi
Location Preference: Delhi & NCR