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National Guard
Black Belt Training
Module 52
Control Roadmap
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CPI Roadmap – Control
8-STEP PROCESS
6. See
1.Validate 2. Identify 3. Set 4. Determine 5. Develop 7. Confirm 8. Standardize
Counter-
the Performance Improvement Root Counter- Results Successful
Measures
Problem Gaps Targets Cause Measures & Process Processes
Through
Define Measure Analyze Improve Control
TOOLS
ACTIVITIES
•KPIs / Metrics
• Implement Mistake Proofing
•Control Charts & SPC
• Develop SOP’s, Training Plan, Process
•Standard Operating Procedures (SOP’s)
Controls
•Training Plan
• Implement Solution
•Communication Plan
• Establish Ongoing Process Measurements
•Implementation Plan
• Identify Project Replication Opportunities
•Process Control / Response Plans
• Estimate Final Financial/Operational Benefits
•Visual Process Control Tools
• Transition Project to Process Owner
•Project Replication
• Develop Audit/Response Plan
•Project Commissioning
• Create Final Storyboard
•Storyboards
• Complete Control Tollgate
•Team Feedback Session
Note: Activities and tools vary by project. Lists provided here are not necessarily all-inclusive. UNCLASSIFIED / FOUO
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Tollgate Requirements - Control
NG CPI BLACK BELT TOLLGATE REQUIREMENTS
PROJECT DELIVERABLES NGB COMMENTS
CONTROL
Updated Financial / Operational Benefits Mandatory
Standardize Process/ SOPs/Training plans Mandatory Varies by project
Process Owner Accountibility Mandatory Includes transition plan
Achievement of Results / New Baseline Mandatory % goal achievement
Process Control Plans Mandatory Dashboard
Replication Opportunities Recommended Leverage to other areas
Visual Process Controls Recommended Varies by project
Mistake Proofing Tools Recommended Varies by project
Storyboard / A3 Mandatory 1-page proj summary
Barriers/Issues/Risks Mandatory
Quick Wins Recommended
Lessons Learned Optional
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What other comments or questions
do you have?
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