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Kỹros International Private Limited 
MARKET ANALYSIS AND MARKETING PLAN 
R. Aswath
About Us 
Kỹros International™ (LLP) is a privately funded company specializing in textile industry. 
The company known for its research and development in khadi fabrics, has come up with 
an improvised material which has radically improved this fabrics texture, feel and 
durability. 
The company wants to place this product in semi-premium segment. There is cut-throat 
competition. The marketing team of company has been asked to come up with a plan to 
execute this idea. This report covers both market analysis and marketing plan for 
executing the purpose. 
Vision 2020 
• Improve status of Khadi and increase 
its overall demand to carve out a 
niche in the textile industry. 
• Customer is king. Strategic 
positioning of retail/online outlets to 
better serve customers. 
• Making the material, the new fashion 
fabric for world fashion. 
Mission 2016 
• Complete presence tier I cities. Increased 
presence in tier II and tier III. 
• Increased presence in various segments 
• Positioning khadi as a ‘the garment of 
choice. 
• Increased presence in international 
markets. 
• Taking customization to next level. 
Kỹros International Private Limited 2
About Khadi 
What is khadi ? 
Khadi is handmade, handspun and hand-woven cotton fabric made by thousands of 
skilled artisans living in rural areas. 
How it is Made ? 
Hand picking of the cotton balls, Ginning, Cardings, Roving & spinning, Sizing, Weaving , 
Finished Product ready for market. 
Who works in the industry? 
70% of the artisans involved in the process of Khadi production are women. 
Characteristics 
1. Cool in summers and warm in winters. 
2. Very light and airy. 
3. Soft feel texture and versatile fabric 
4. It falls well and becomes second skin after two washes. 
5. It is the only fabric where the play of texture is so unique that no two fabrics will be 
absolutely identical, thus lending its exclusivity and inimitability in terms of feel and 
texture. 
Kỹros International Private Limited 3
Game Strategy 
Market Analysis 
Describes Targets (Who & Why) 
 Customers 
 Competition 
 Competitive Advantage 
 Critical Success Factors 
 Critical Risks 
 Potential Sales/Market Share 
Marketing Plan 
Describes Tactics (How) 
 Product Positioning 
 Price 
 Placement 
 Promotion 
 Sales Process 
 Partnerships 
Kỹros International Private Limited 4
Secondary Research Data [Raw Material] 
India’s textile market size 
Cotton Production 
Kỹros International Private Limited 5
Secondary Research [Competition Analysis] 
28 
12 
Revenue 2013 
8 9 
4 13 
7 
6 
5 
5 
4 
Aditya Birla Nuvo Ltd. Alok Industries Ltd. JBF Industries Ltd. 
S. Kumars Nationwide Ltd. Arvind Ltd. Vardhaman Texttiles 
SRF Ltd. Raymond Ltd. Garden Silk Mills Ltd. 
Indo Rama Synthetics Ltd. Others 
Direct Competitors Indirect Competitors 
Fab India Raymonds, Peter England, Wills Lifestyle 
KVIC (Khadi and Village Industry Commission) Allen Solly, Park Avenue, Benetton 
Levis Black Berry 
Kỹros International Private Limited 6
Secondary Research [Demographics] 
o India’s population is 123 billion. Of this, almost 60 percent of the population fall in 
the age group of 15 to 54. 
o Median age: Male (26.1); Female (27.4); Overall (26.7) 
o Religion: 80.5% Hindu, 13.4% Muslim, 2.3% Christian, 1.9% Sikh 
Target Segment 
o Based on data, it is concluded that, the target age group should be around the 
median age. Thus, people in age group 18-34 (years) are selected. 
o Religion and Regional demographics played a role in concluding which type of 
apparels to be more focused. 
o A primary research (using Online Survey) was conducted to understand the various 
unanswered questions. These have been discussed in detail in later part. 
Kỹros International Private Limited 7
Secondary Research [Production Unit and Head Office Location] 
Head office location: Okhla, New Delhi 
Reasons: 
- Notified Industrial Area 
- Huge base of distributors and exporters 
- Good Connectivity 
Production Unit: Orissa 
o Availability of low cost power to industry 
o VAT exemption 
o Tax exemption for a period of 10 years. 
o Labour wages are lower in comparison with other states 
o Connectivity to major ports 
o Stable government 
o Direct access to raw material (also neighbouring states are cotton growing) 
Kỹros International Private Limited 8
SWOT ANALYSIS 
STRENGTHS 
1. Skilled Labor. 
2. Low cost & quality raw material 
3. Capital Output: Capital Labour low. 
4. Reflects Indian culture 
5. Tax Exemptions 
6. Fashion 
7. Employment Generation 
WEAKNESS 
1. Lack of skilled artisans 
2. Lack of awareness 
3. Lack of skilled training 
4. Lacks of promotional activities 
5. Khadi perceived as not fashionable 
OPPORTUNITY 
1. Huge labor potential 
2. Demand for readymade Khadi 
products of new designs and quality 
3. Capturing an untapped markets 
4. Emerging Trend 
5. Immense potential for exports 
6. Growing consumer preference 
THREATS 
1. Changing Government policies 
2. Competition 
3. Price variation of raw material 
4. Cut throat competition 
Kỹros International Private Limited 9
Primary Research [Methodology] 
o Goal of this primary research was to understand the various factors that customers 
take into consideration while making purchase. 
o The respondents were between the age group of 18 and 34. 
o Respondents perceived quality as a factor which enhances their visual perception. 
Cloth texture and Brand Image also plays an important role in determining quality. 
o Launch date was also fixed on basis of the research. 
o SURVEY MONKEY™ was used to conduct this online survey. 
o A total of 124 responses were collected. 
o 34% of the people surveyed were female. 
Kỹros International Private Limited 10
Market Research Data 
Preferred Month for Purchase 
14% 
52% 
3% 
22% 
9% 
0% 10% 20% 30% 40% 50% 60% 
Spring 
Autumn 
Summer 
Winter 
No Idea! 
Preferred Month for Purchase 
Launch date was planned 
accordingly 
Preferred Mode of Purchase 
19% 
17% 
64% 
Online Local Retail Vendor Malls 
Malls remain the preferred mode of 
purchase in Tier I cities. Secondly, 
they preferred Online shopping. Tier II 
and Tier III cites gave a hung verdict. 
Kỹros International Private Limited 11
Preference 
With whom one prefers to shop with 
16% 
47% 
29% 
7% 
2% 
Alone Friends Family Partners Colleague 
This question helped 
understand whom to 
focus while advertising 
What do I look for in my cloth? 
17% 
19% 
20% 
15% 
7% 
0% 5% 10% 15% 20% 
Color 
Style 
Comfort 
Price 
Quality 
What do I look for in my cloth? 
This helped understand 
what customer looks for 
when he/she purchases. 
Kỹros International Private Limited 12
Pricing 
How much are you willing to spend on 
20% 
clothing per purchase? 
42% 
28% 
50% 
40% 
30% 
20% 
10% 
7% 3% 0% 
<2000 2000-4000 4000-6000 6000-8000 >8000 
How much are you willing to spend on clothing per purchase? 
Pricing, needless 
to say! 
What encourages you to try out new brands? 
Celebrity Style 
Friends Suggestion 
Family Suggestions 
By Visiting Exhibition 
Magazines/Fashion Blogs 
Others 
10.0% 
5.0% 
4.0% 
24.0% 
24.0% 
33.0% 
0.0% 5.0% 10.0% 15.0% 20.0% 25.0% 30.0% 35.0% 
What encourages you to try out new brands? 
This helped 
diversifying 
ad expenses 
Kỹros International Private Limited 13
Primary Research Data 
Preferred Clothing Variant 
85% 
Preferred Clothing Variant 
13% 2% 
90% 
80% 
70% 
60% 
50% 
40% 
30% 
20% 
10% 
0% 
Ready Made Designer Tailored (Local 
Stitching) 
A whopping 85% preferred 
readymade clothes! This 
question helped segmenting 
manufacturing expenses 
Perceived Foreign Brand 62% 
Perceived Indian Brand 14% 
No preference to brand 24% 
Ignorance is bliss! 
(>90% of the respondents 
presumed both Benetton 
and Louis Philippe to be 
foreign brand. Also their 
perceived quality varied 
accordingly) 
Kỹros International Private Limited 14
Phases of Launching a new product 
Stealth mode: (Time frame: 18 months) 
o This is the most important phase. 
o All pre-launching activities needs to be synchronised for launching the product on 
said date. 
o This period should focus more on positioning the brand. At the same time, care 
needs to be taken that, not a lot about the product is revealed. 
o Most of the time was spent on training labours. One of the major problems with 
Khadi products is inconsistency in fabric quality. In order to take care of this, all 
workers were provided with tools of specific dimensions. They were supplied at no 
loss profit basis. Even the financing in certain instance were provided by the 
company itself 
o A 3 month rigorous training program is designed to educate and increase the skills 
of workers. 
o Steps were taken to create buzz about this new product. 
o Distribution networks and Service centres were set. 
Launch phase: 
Product is launched in the month of October 
Kỹros International Private Limited 15
Strategy 
Product Concept 
Preliminary 
Positioning 
Strategy 
Launch Planning 
Strategic Partnership 
Channel 
Post Sales 
Support Plan 
Launch 
Date 
~18 
Months 
Kỹros International Private Limited 16
Program Manager 
Creative, Website, 
Interactive 
Marketing Product 
Launch 
Program 
Manager 
Development/ 
Technical 
Marketing: Data 
Sheets & Demos 
Press/Analyst 
Relations, Materials 
Production 
Strategic Partners, 
Investor Relations 
Shows, 
Sales: 
Weekly Status and 
Project Management 
Customer 
Advocates Content 
CTO 
White Papers, 
Simulation Strategies 
Conferences, 
Events 
Kỹros International Private Limited 17
Distribution Network 
Kỹros International Private Limited 18
Creating a Brand 
What is a brand? 
It is not a logo, not an identity and neither a product 
A brand is a persons gut feeling about the product, service or organization. A brand is 
defined by individuals. Brand is not what you say it is, but rather what they say it is. 
What gives innovative brand their traction in market place? 
 Distinctiveness 
 Brevity 
 Appropriateness 
 Ease of Spelling 
 Likability 
 Extendibility 
Kỹros International Private Limited 19
Orion Alley it is! 
Kỹros International Private Limited 20
Kỹros International Private Limited 21
Ways to target the market 
• Geographic 
– local, regional, national, international 
• Demographic 
– B2C: gender, age, income, education, ethnicity 
– B2B: revenues, # employees, industry 
• Psychographic 
– values, lifestyles, hobbies 
• Behavioral 
– benefits sought, usage rate 
Kỹros International Private Limited 22
Promotion, Sales process and Partnerships 
o Shop with friends and relatives and get special discounts 
o Special discounts to customers on occasions like their birthdays, anniversaries, festivals 
etc. 
o Special offers on purchases during some days of month 
o Surprise gifts to regular customers. 
o Social media groups like Facebook page, twitter handles etc to understand customers 
better. 
o Ad’s designed to interest youth and parents. 
o Customization of clothing (for online purchases) 
o Brand ambassadors to be Hollywood actors and Actresses. (This age group connects 
well with Hollywood) 
o Cover page ad campaign in every leading News Paper, TV magazines 
Kỹros International Private Limited 23
The Opportunity 
KEY TAKEAWAY POINTS 
Companies’ upstream activities—such as sourcing, production, and logistics—are being 
commoditized or outsourced, while downstream activities aimed at shaping customers’ 
perception and reducing their costs and risks are emerging as the main sources of 
competitive advantage. 
The Strategy 
To compete effectively, companies must shift their focus from upstream to downstream 
activities, emphasizing how they define their competitive set, influence customers’ 
purchase criteria, innovate to solve customer problems, and build advantage by 
accumulating customer data and harnessing network effect. 
The Lesson 
The downstream tilt is most relevant to three types of companies: those in product-based 
industries such as Pharma, those in maturing industries, and those seeking to 
move up the value chain. Mastering downstream activities can allow these firms to build 
new forms of customer value and lasting differentiation. 
Kỹros International Private Limited 24
Changing Customer Perception 
Define competitive set 
Change purchase criteria 
Build trust 
Innovation 
Tailor offering to consumption circumstances 
Reduce customer costs and risks 
Building Accumulative Advantage 
Harness network effects 
Accrue and deploy customer data 
Cialis-Viagra Case 
Redefining customers’ purchase criteria is one of the most powerful ways companies can 
wrest market leadership from competitors. 
Kỹros International Private Limited 25

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New Product Branding, Marketing

  • 1. Kỹros International Private Limited MARKET ANALYSIS AND MARKETING PLAN R. Aswath
  • 2. About Us Kỹros International™ (LLP) is a privately funded company specializing in textile industry. The company known for its research and development in khadi fabrics, has come up with an improvised material which has radically improved this fabrics texture, feel and durability. The company wants to place this product in semi-premium segment. There is cut-throat competition. The marketing team of company has been asked to come up with a plan to execute this idea. This report covers both market analysis and marketing plan for executing the purpose. Vision 2020 • Improve status of Khadi and increase its overall demand to carve out a niche in the textile industry. • Customer is king. Strategic positioning of retail/online outlets to better serve customers. • Making the material, the new fashion fabric for world fashion. Mission 2016 • Complete presence tier I cities. Increased presence in tier II and tier III. • Increased presence in various segments • Positioning khadi as a ‘the garment of choice. • Increased presence in international markets. • Taking customization to next level. Kỹros International Private Limited 2
  • 3. About Khadi What is khadi ? Khadi is handmade, handspun and hand-woven cotton fabric made by thousands of skilled artisans living in rural areas. How it is Made ? Hand picking of the cotton balls, Ginning, Cardings, Roving & spinning, Sizing, Weaving , Finished Product ready for market. Who works in the industry? 70% of the artisans involved in the process of Khadi production are women. Characteristics 1. Cool in summers and warm in winters. 2. Very light and airy. 3. Soft feel texture and versatile fabric 4. It falls well and becomes second skin after two washes. 5. It is the only fabric where the play of texture is so unique that no two fabrics will be absolutely identical, thus lending its exclusivity and inimitability in terms of feel and texture. Kỹros International Private Limited 3
  • 4. Game Strategy Market Analysis Describes Targets (Who & Why)  Customers  Competition  Competitive Advantage  Critical Success Factors  Critical Risks  Potential Sales/Market Share Marketing Plan Describes Tactics (How)  Product Positioning  Price  Placement  Promotion  Sales Process  Partnerships Kỹros International Private Limited 4
  • 5. Secondary Research Data [Raw Material] India’s textile market size Cotton Production Kỹros International Private Limited 5
  • 6. Secondary Research [Competition Analysis] 28 12 Revenue 2013 8 9 4 13 7 6 5 5 4 Aditya Birla Nuvo Ltd. Alok Industries Ltd. JBF Industries Ltd. S. Kumars Nationwide Ltd. Arvind Ltd. Vardhaman Texttiles SRF Ltd. Raymond Ltd. Garden Silk Mills Ltd. Indo Rama Synthetics Ltd. Others Direct Competitors Indirect Competitors Fab India Raymonds, Peter England, Wills Lifestyle KVIC (Khadi and Village Industry Commission) Allen Solly, Park Avenue, Benetton Levis Black Berry Kỹros International Private Limited 6
  • 7. Secondary Research [Demographics] o India’s population is 123 billion. Of this, almost 60 percent of the population fall in the age group of 15 to 54. o Median age: Male (26.1); Female (27.4); Overall (26.7) o Religion: 80.5% Hindu, 13.4% Muslim, 2.3% Christian, 1.9% Sikh Target Segment o Based on data, it is concluded that, the target age group should be around the median age. Thus, people in age group 18-34 (years) are selected. o Religion and Regional demographics played a role in concluding which type of apparels to be more focused. o A primary research (using Online Survey) was conducted to understand the various unanswered questions. These have been discussed in detail in later part. Kỹros International Private Limited 7
  • 8. Secondary Research [Production Unit and Head Office Location] Head office location: Okhla, New Delhi Reasons: - Notified Industrial Area - Huge base of distributors and exporters - Good Connectivity Production Unit: Orissa o Availability of low cost power to industry o VAT exemption o Tax exemption for a period of 10 years. o Labour wages are lower in comparison with other states o Connectivity to major ports o Stable government o Direct access to raw material (also neighbouring states are cotton growing) Kỹros International Private Limited 8
  • 9. SWOT ANALYSIS STRENGTHS 1. Skilled Labor. 2. Low cost & quality raw material 3. Capital Output: Capital Labour low. 4. Reflects Indian culture 5. Tax Exemptions 6. Fashion 7. Employment Generation WEAKNESS 1. Lack of skilled artisans 2. Lack of awareness 3. Lack of skilled training 4. Lacks of promotional activities 5. Khadi perceived as not fashionable OPPORTUNITY 1. Huge labor potential 2. Demand for readymade Khadi products of new designs and quality 3. Capturing an untapped markets 4. Emerging Trend 5. Immense potential for exports 6. Growing consumer preference THREATS 1. Changing Government policies 2. Competition 3. Price variation of raw material 4. Cut throat competition Kỹros International Private Limited 9
  • 10. Primary Research [Methodology] o Goal of this primary research was to understand the various factors that customers take into consideration while making purchase. o The respondents were between the age group of 18 and 34. o Respondents perceived quality as a factor which enhances their visual perception. Cloth texture and Brand Image also plays an important role in determining quality. o Launch date was also fixed on basis of the research. o SURVEY MONKEY™ was used to conduct this online survey. o A total of 124 responses were collected. o 34% of the people surveyed were female. Kỹros International Private Limited 10
  • 11. Market Research Data Preferred Month for Purchase 14% 52% 3% 22% 9% 0% 10% 20% 30% 40% 50% 60% Spring Autumn Summer Winter No Idea! Preferred Month for Purchase Launch date was planned accordingly Preferred Mode of Purchase 19% 17% 64% Online Local Retail Vendor Malls Malls remain the preferred mode of purchase in Tier I cities. Secondly, they preferred Online shopping. Tier II and Tier III cites gave a hung verdict. Kỹros International Private Limited 11
  • 12. Preference With whom one prefers to shop with 16% 47% 29% 7% 2% Alone Friends Family Partners Colleague This question helped understand whom to focus while advertising What do I look for in my cloth? 17% 19% 20% 15% 7% 0% 5% 10% 15% 20% Color Style Comfort Price Quality What do I look for in my cloth? This helped understand what customer looks for when he/she purchases. Kỹros International Private Limited 12
  • 13. Pricing How much are you willing to spend on 20% clothing per purchase? 42% 28% 50% 40% 30% 20% 10% 7% 3% 0% <2000 2000-4000 4000-6000 6000-8000 >8000 How much are you willing to spend on clothing per purchase? Pricing, needless to say! What encourages you to try out new brands? Celebrity Style Friends Suggestion Family Suggestions By Visiting Exhibition Magazines/Fashion Blogs Others 10.0% 5.0% 4.0% 24.0% 24.0% 33.0% 0.0% 5.0% 10.0% 15.0% 20.0% 25.0% 30.0% 35.0% What encourages you to try out new brands? This helped diversifying ad expenses Kỹros International Private Limited 13
  • 14. Primary Research Data Preferred Clothing Variant 85% Preferred Clothing Variant 13% 2% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0% Ready Made Designer Tailored (Local Stitching) A whopping 85% preferred readymade clothes! This question helped segmenting manufacturing expenses Perceived Foreign Brand 62% Perceived Indian Brand 14% No preference to brand 24% Ignorance is bliss! (>90% of the respondents presumed both Benetton and Louis Philippe to be foreign brand. Also their perceived quality varied accordingly) Kỹros International Private Limited 14
  • 15. Phases of Launching a new product Stealth mode: (Time frame: 18 months) o This is the most important phase. o All pre-launching activities needs to be synchronised for launching the product on said date. o This period should focus more on positioning the brand. At the same time, care needs to be taken that, not a lot about the product is revealed. o Most of the time was spent on training labours. One of the major problems with Khadi products is inconsistency in fabric quality. In order to take care of this, all workers were provided with tools of specific dimensions. They were supplied at no loss profit basis. Even the financing in certain instance were provided by the company itself o A 3 month rigorous training program is designed to educate and increase the skills of workers. o Steps were taken to create buzz about this new product. o Distribution networks and Service centres were set. Launch phase: Product is launched in the month of October Kỹros International Private Limited 15
  • 16. Strategy Product Concept Preliminary Positioning Strategy Launch Planning Strategic Partnership Channel Post Sales Support Plan Launch Date ~18 Months Kỹros International Private Limited 16
  • 17. Program Manager Creative, Website, Interactive Marketing Product Launch Program Manager Development/ Technical Marketing: Data Sheets & Demos Press/Analyst Relations, Materials Production Strategic Partners, Investor Relations Shows, Sales: Weekly Status and Project Management Customer Advocates Content CTO White Papers, Simulation Strategies Conferences, Events Kỹros International Private Limited 17
  • 18. Distribution Network Kỹros International Private Limited 18
  • 19. Creating a Brand What is a brand? It is not a logo, not an identity and neither a product A brand is a persons gut feeling about the product, service or organization. A brand is defined by individuals. Brand is not what you say it is, but rather what they say it is. What gives innovative brand their traction in market place?  Distinctiveness  Brevity  Appropriateness  Ease of Spelling  Likability  Extendibility Kỹros International Private Limited 19
  • 20. Orion Alley it is! Kỹros International Private Limited 20
  • 22. Ways to target the market • Geographic – local, regional, national, international • Demographic – B2C: gender, age, income, education, ethnicity – B2B: revenues, # employees, industry • Psychographic – values, lifestyles, hobbies • Behavioral – benefits sought, usage rate Kỹros International Private Limited 22
  • 23. Promotion, Sales process and Partnerships o Shop with friends and relatives and get special discounts o Special discounts to customers on occasions like their birthdays, anniversaries, festivals etc. o Special offers on purchases during some days of month o Surprise gifts to regular customers. o Social media groups like Facebook page, twitter handles etc to understand customers better. o Ad’s designed to interest youth and parents. o Customization of clothing (for online purchases) o Brand ambassadors to be Hollywood actors and Actresses. (This age group connects well with Hollywood) o Cover page ad campaign in every leading News Paper, TV magazines Kỹros International Private Limited 23
  • 24. The Opportunity KEY TAKEAWAY POINTS Companies’ upstream activities—such as sourcing, production, and logistics—are being commoditized or outsourced, while downstream activities aimed at shaping customers’ perception and reducing their costs and risks are emerging as the main sources of competitive advantage. The Strategy To compete effectively, companies must shift their focus from upstream to downstream activities, emphasizing how they define their competitive set, influence customers’ purchase criteria, innovate to solve customer problems, and build advantage by accumulating customer data and harnessing network effect. The Lesson The downstream tilt is most relevant to three types of companies: those in product-based industries such as Pharma, those in maturing industries, and those seeking to move up the value chain. Mastering downstream activities can allow these firms to build new forms of customer value and lasting differentiation. Kỹros International Private Limited 24
  • 25. Changing Customer Perception Define competitive set Change purchase criteria Build trust Innovation Tailor offering to consumption circumstances Reduce customer costs and risks Building Accumulative Advantage Harness network effects Accrue and deploy customer data Cialis-Viagra Case Redefining customers’ purchase criteria is one of the most powerful ways companies can wrest market leadership from competitors. Kỹros International Private Limited 25