NEW HORIZON CERTIFICATION GUIDE

1. We empower people to
succeed through learning
SCOPE
New Horizons
Learning Group
www.nhlearninggroup.com

2. We empower people to
succeed through learning
New Horizons is a proven,
worldwide training
provider with flexible
learning solutions
covering a broad
spectrum of topics taught
by industry-leading
instructors.
Who is New Horizons?
www.nhlearninggroup.com

3. We empower people to
succeed through learning
Largest International Network
• 2,100 Classrooms
• 2,400 Instructors in 56 Countries
• 3 Million Student Days of Training per Year
New Horizons Learning Group
• 10 State-of-the-art, Five-Star Facilities
• 63 Classrooms
• 35+ Instructors
• 500+ Class Offerings
Facts to Consider…
www.nhlearninggroup.com

4. We empower people to
succeed through learning
www.nhlearninggroup.com
Breadth of Capabilities
Applications
Microsoft Excel
Microsoft Outlook
Microsoft Word
Microsoft PowerPoint
Microsoft Access
Adobe
Technical
Microsoft
Cisco
VMware
Citrix
IBM
Red Hat
CompTIA
Business Skills
Time Management
Lean Six Sigma
Project Management Professional
Leadership series
Coaching series
Management series
New Horizons of Southern California scores 8.74 on a scale of 9.0
Six Delivery Modalities

5. We empower people to
succeed through learning
www.nhlearninggroup.com
Breadth of Solutions
Training tied
to enterprise
initiatives
Open-
enrollment
class
offerings
Private,
tailored
delivery
onsite
Performance
Webinars
5-Star room
rentals
Professional
Services
from project
onset to
Active
Shooter
Mitigation
Five Star Center Awarded Three Years in a Row
Best Places to Work Awarded Five Years in a Row

6. We empower people to
succeed through learning
www.nhlearninggroup.com
Breadth of Services
Customized
Web Portals
to support
enrollments
Skills gap
analysis
Pearson
VUE,
Certiport,
Red Hat
testing
booths
Job
Placement
Assistance
Services
Tuition
Reimburse-
ment
Programs
VET friendly
school
supporting
911 accepted
Executive Reviews and Reports
Internal Marketing Supports and Material

7. We empower people to
succeed through learning
www.nhlearninggroup.com
Corporate Budget
VMware
Authorized
Learning
Credits
(VATC)
Citrix
Training
Voucher
(CTV)
IBM
Education
Packs
Software
Assurance
Training
Vouchers
(SATV)
Cisco
Learning
Credits
(CLC)
Red Hat
Training
Units
(RHTU)
Red Hat Advanced Partner of the Year
Microsoft’s Learning Partner of the Year in the West

8. We empower people to
succeed through learning
www.nhlearninggroup.com
Community Partnerships
Brandman
University
AFCEA
Army
Partnership
for Youth
Success
(PaYS)
Workforce
Investment
Group (WIB)
Employment
Training
Panel (ETP)
Chambers
New Horizons Learning Group in on the board with two WIBs
Recognized by EDD for Service to Veterans
Awarded by the South WIB for Excellent Placement States

9. We empower people to
succeed through learning
Online LIVE
• Live instructor-led via the
Internet
• Develop and practice
skills in a
controlled environment
• Eliminates the need to
travel for classes
• Relive the classes
through recordings of
LIVE event
Classroom
• Traditional, instructor-led
training
• Certified, high-quality
instructors
• Instructor lectures &
demonstrations
• Hands-on exercises
• Web-based resources
during and
after class
Mentored Learning
• Focused Learning
• One-On-One Mentoring
• Flexible Scheduling
• Ability to control the pace
of the course
• Blending lecture, hands-
on practice and instructor
interaction
www.nhlearninggroup.com
Flexible, Integrated
On-Line Anytime
• Mentoring
• Test-Prep
• Books 24x7 Collections
• On-Demand Videos
• Training Admin
Capabilities
• Fully Hosted Solution

10. We empower people to
succeed through learning
Private Group / On-Site Training
• Instructor-led training at your location
or at one of our facilities
• Customized solutions to fit your
training objectives
• Build a common understanding with a
unified learning experience
• Significant travel reduction
• Flexible scheduling to minimize
employee downtime
www.nhlearninggroup.com
Location Matters

11. We empower people to
succeed through learning
Licensing Solutions Providers
(LSP) Engagement
www.nhlearninggroup.com

12. We empower people to
succeed through learning
• Certified in class subject
• Experienced at online & facilities-
based instruction
• Highly knowledgeable
professionals with 15+ years of
real-world experience
• Very high average approval rating
of 8.74 on a 9.0 scale
• Post-class assessments help drive
continuous improvement
www.nhlearninggroup.com
World-Class Instructors

13. We empower people to
succeed through learning
Studies have
shown recalling
training in
regular intervals
post-class
substantially
improves
retention
62%*
Time
Retention
Rate
* Source: Saks & Belcourt, 2006
Completion
of Course
With New Horizons’
Recordings
Without
Recordings
Value
All Classes Recorded & Accessible for 6 Months
www.nhlearninggroup.com
Knowledge Retention

14. We empower people to
succeed through learning
• Over 98% of students utilize knowledge/ skills
gained through our training
• 36% of new knowledge/skills are applied on the
job within 1st week
• 55% of performance improvements on the job
were directly attributed to our training
• Over 59% of students state training received
was critical to job performance
• Over 60% of students say our training had
significant impact on increasing quality
• Our training yields a 4:1 benefit-to-cost ratio
relative to predicted performance increase
www.nhlearninggroup.com
Performance Will Rise

15. We empower people to
succeed through learning
Employee Satisfaction Will be High
• 98% of students would recommend New Horizons to colleagues
• Top 5% industry ranking for training quality & customer satisfaction
Free Lifetime Retake
policy on all classes
www.nhlearninggroup.com
Satisfaction Is High