This individual has over 20 years of experience in facilities maintenance, heavy machinery operation, and administrative roles. They possess a wide range of licenses and certifications. Their skills include organization, flexibility, communication, and team leadership. Previous roles include warehouse management, production assistance, and customer service positions in various industries. They seek a new opportunity to apply their skills.

1. 1
Profile
A dedicated individual who combines passion with excellent performance, I possess a strong work ethic
and safety discipline, whilst providing exceptional service delivery. I am knowledgeable in techniques,
procedures, policies, materials, and tools related to repair and maintenance of facilities and equipment.
Additionally, I have specialised in the use and operation of heavy machinery, including front-end loaders
and mowers adding on to my versatility. A proactive worker, I am able to create and maintain effective
working relationships with colleagues and supervisors. Throughout my career, I have gained recognition for
exceptional service delivery and operational efficiency, with the capability of inspiring and motivating team
members to pull cooperative effort towards task completion.
Skills and Attributes
 Forward thinking individual - easily organise and plan a solution in the most critical situation also
highly organised with meticulous attention to detail
 Remarkable flexibility in any aspects, ability to work in a fast-paced environment whilst maintains
the quality of standards applied in completing tasks with quick-shifting priorities and demands
 Open-mindedness - explores, gathers and considers the opinions of others to end in a solid and
reliable resolution
 Strong and effective communication skills; allows harmonious exchange of instructions and
directions to obtain high productivity with highly developed skills in dealing with various level of
personality
 Energetic, ambitious and dependable; possessing a strong personal work ethic and desire to share
knowledge
IT Technical Skills
 Proficient in various computer application and software such as Microsoft Office, SAMM, Sybiz and
Ominus 7, MYOB and Ellipse and Defence force (MIMS), JDEAS400, IDS, OneWorld, Movex,
Quickserve, Conquest
Qualifications
Full Car licence – Manual
MR truck licence up to 14 tons
White Card (Construction induction)
Working with Children Card
Chemical Accreditation Card
AHCCHM303A
AHCCHM304A
Worksite Traffic Management Accreditation
RIIOHS205A – Control Traffic with a Stop-Slow Bat
RIIOHS302A – Implement Traffic Management Plans
4 GlendaCt
Boronia VIC 3155
P: 03 9778 8690
M: 0407 882 231
E: demcotooling@hotmail.com

2. 2
Full Forklift licence
Motor-cycle licence
Crane chasers licence
Food Handlers Certificate, Box Hill College of TAFE 2004
OH&S Course, Northern Metropolitan College of TAFE Heidelberg 2006
Certificate IV in Business-Sales and Marketing, Northern Metropolitan College of TAFE Greensborough 2001
Fitter and Turner Apprenticeship, South Melbourne Technical School 1982 - 1985
Career History
Various Casualpositions thru agency’s April 2016 – Current
City of Port Phillip
City of Boroondara
Plaster pick up driver
Finishing off an Extension to my House
Cummins South Pacific April 2015- April 2016
Warranty Administrator
Duties:
 Adjudication and Entry of Branch and Dealer Engine Warranty claims, Campaign claims to the USA.
City of Yarra Nov 2014- April 2015
Driver /Labourer
Cleansing Dept, “Rapid Response”
Duties:
 Collection of Hard Rubbish
 Green waste Collection
 Driving a Tipper truck and ute
 Cleaning off Drains and pits
 Litter control : General Litter pick up in streets and around shopping centres
 Removal of dumped rubbish
 Dead animal collection
 Spill response
 Sharps collection

3. 3
 Assisting with waste and environment programs and outcomes
 Supporting other Council services and activities as required
 Inspect and report on public areas for cleanliness, damage and safety
 Bin clearance
 Mechanical and manual cleaning of kerb and channel, roads, car parks, laneways, footpaths
 Waste Transfer Station operations
 Delivering waste services to community and Council events
In my position I attend regular scheduled workgroup Tool box meetings,
Follow council procedures for safe handling of hazardous materials and the appropriate adherence to
Occupational Health & Safety policies and procedures.
And make written reports on daily running sheets and provide regular feedback to supervisors on service
delivery issues.
When required I use the appropriate road safety signage and barriers for footpath and traffic management
All ways in my role I:
Exercise judgement in safe handling of hazardous materials and equipment use, pre and post maintenance
checklist.
Maintain personal safety and adhere to physical limits in manual handling.
Ensure safe use of plant machinery.
I fill in on the Hard rubbish truck if some ones away on a regular basis.
Hoban Recruitment
Labour Hire – Traffic Control & Parking Supervisor Sept 14
Duties:
 Supervised a team of parking attendants at Leisurefest held at Sandown Racecourse.
Warranty & Vendor Recovery Coordinator Feb 08 – Sept 14
Kenworth Trucks – Customer Service Department
Duties:
 Stringently institutes and enforces Kenworth Trucks policies especially when conducting Dealer
Warranty audits covering Interstate
 Ensures timely adjudication of new truck Warranty claims
 Actively provides support to dealers regarding the warranty and policy matters and the
investigation of issues
 Assists in developing reviews, policies and procedures, RI Manual and other departmental
improvements

4. 4
 Completes administrative tasks such as processing Safety Recall programs for affected trucks,
updating for VIC Roads, processing Vendor Recovery, conducting Warranty training for dealership
group and other customer service processes and procedures
 Responsible for part identification; forwarding and testing the parts, contacting supplier regarding
failed parts and assessing improvement of products
 Consciously produces a workplace culture that stresses the determined mission, vision, guiding
concepts and ideals of the company
 Collaborates operational activities with the managers, contractors, internal departments’ staff and
customers
 Utilising JDS400 software in updating records and Microsoft Office Suite for other paper-works
 Strict adherence to the safety and quality assurance guidelines in accordance with relevant OH&S
policies and procedures
ProductionAdministrationOfficer Jun 05 – Jan 08
TenixToll Defence Logistics Watsonia
Duties:
 Responsible for coordinating multiple administrative duties, such as creating work orders and job
cards; ordering, issuing, invoicing of parts and reconciling damage or incorrect parts deliveries
thereby aptly contributing the overall smooth flow of operations
 Achieved operational objectives by creating and quoting outside-trade repairs
 Accurately encoded timecards to the database
 Built credibility, established rapport and maintained communication with stakeholders at multiple
levels

Bitumen Hot Spray Team Supervisor 2002
CSR Emoleum Roads Group Pty Ltd / Roads Construction Services
Duties:
Delivered excellent service provision through utilising effective supervisory skills in overseeing all activities
of the spraying team
Conducted inspection to check for danger spots like – marking pot holes, cracks in pavements, low
branches, crack in footpaths, etc.
Conducted site risk assessment to ensure compliance with the relevant Australian standards, Codes of
Practice, Occupational Health and Safety Act and Road Management Plan
PRODUCTION ASSISTANT/CLERK August 2000 - Dec 2001
(Custom Coaches Vic Melbourne Branch Closed and Retrenched)
 Liaison with Management, staff, suppliers and customers
On a regular basis
Take notes at the Tool Box meetings held each Monday, then action them.

5. 5
 Assist with production planning and documentation and data entry
 Liaison with Sydney for parts supply
 Contract Management
 Create bus wiring diagrams using AutoCAD software
 Providing staff with direction and support
 Responsible for daily administration functions
Filing, ordering, telephone inquiries,
 Correspondence etc.
 Investigate various supply alternatives
 Co-ordinate supplier leads times and organizes delivery of stock
 Implement various health and safety policies (OH&S)
 Responding to the managers requests
 Weekly updating of program of units in progress and reporting to Vic Production Manager
and Sydney Production Manager
 Assist in customer relations
 Plant Health and Safety, OH&S officer and conveyor for health and safety committee, and
implementing safe work practices to the shop floor.
PURCHASING OFFICER /OFFICE MANAGER, SALES/WAREHOUSE DUTIES Nov 1992 - April 2000
( Demco Machine Tools, Company Closed Down & Retrenched )
 Responsible for managing and supervising four staff in their duties
 Handling the purchasing of locally supplied engineering goods for resale to our customers
 Management of purchasing operations
 Maintaining monthly sales budgets
 Supervise the activities of purchasing & stock control
 Investigate various supply alternatives
 Negotiate supply terms
 Co-ordinate supplier lead times and organize delivery of stock

6. 6
 Built a loyal customer base through by being friendly and helpful
 Customer service resulting in repeat business and referrals
 Liaison with management, staff, suppliers and customers on a regular basis
 Providing staff with direction and support
 Responsible for daily administration functions
 i.e. filing, ordering, banking, telephone inquiries, correspondence etc.
Additional Work Information
ROLE INSTITUTION YEAR
Sales and Purchasing Staff Kirg Importers Jan 04-Jun 05
Yard Supervisor Coates Prestige in Campbellfield 2002
Warehouse Operations and Purchasing Australian Wine Makers
Production Clerk l Data Entry Kewder Engineering
Production Assistant 2ic Clerk Custom Coaches VIC Melbourne Branch Aug 00 – Dec 01
Purchasing Officer l Office Manager Demco Machinery Nov 92 – Apr 00
First Class Fitter and Turner Hawker De Haviland Feb 82 – Oct 92
Professional Development
Advanced Communications Jun 11
In-house Chandler and Macleod
MS Excel Intermediate May 11
In-house Kenworth Trucks
Various E-Learning Subjects 2008 - 2011
In-house Kenworth Trucks
Negotiation Skills 2008
Box Hill Institute
AutoCAD Level 1 2001
NorthernMetropolitanCollegeof TAFEHeidelberg
Referees
Cummins HR Mr Atha Athanasi Mr Colin Robertson
Mena Govalan
HR Advisor
97653217
City Of Yarra
Cleansing and Graffiti Supervisor
Open Space & Reactive Services
Team Leader
M: 0409 494 762 Knox City Council
P: 9205 5548 WM: 0409 536 924
W: 92988430
PM: 0405 205 742
Mr Evan Newnham Mr Wayne Drysdale Mr Adam Kibel

7. 7
Former Production Manager
Custom Coaches
M: 0407 155 510
Global Quality Manager
ANCA Total Precision
P: 9751 8200
M: 0427 586 451
Sales Representative
Trotec Laser
M: 0414 931 880