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e-Patient Dave epatientdave.com
© 2017 “e-Patient Dave” deBronkart
Twitter: @ePatientDave
facebook.com/ePatientDave
LinkedIn.com/in/ePatientDave
dave@epatientdave.com
A patient perspective:
What might we be
overlooking?
A risk of selection bias
in our view of the field
e-Patient Dave epatientdave.com
APCDs won’t include
people who’ve given up
or fallen out of the system
e-Patient Dave epatientdave.com
e-Patient Dave epatientdave.com
e-Patient Dave epatientdave.com
e-Patient Dave epatientdave.com
Go to
GroundTruth
e-Patient Dave epatientdave.com
“Who gets to say
what outcome should
be valued?”
e-Patient Dave epatientdave.com
“What are your goals
for your care?”
e-Patient Dave epatientdave.com
“Taxonomy
of burden”
e-Patient Dave epatientdave.com
“Taxonomy
of burden”
e-Patient Dave epatientdave.com
e-Patient Dave epatientdave.com
e-Patient Dave epatientdave.com
Asking the experts
• Kym Martin @KymLMartin
– Hodgkins (1983), melanoma (1992),
melanoma (2004),
breast cancer (2012)
e-Patient Dave epatientdave.com
Asking the experts
• Kym Martin @KymLMartin
– Hodgkins (1983), melanoma (1992),
melanoma (2004),
breast cancer (2012)
• Alicia Staley @Stales
– Hodgkins; breast cancer x2
Best Care at Lower Cost (IOM 2012)
How it actually unfolds:
How it actually unfolds:
How it actually unfolds:
This is SO not okay. It’s a PROBLEM.
It’s like “amenable mortality”
A finding that doesn’t
reach the point of need is
precisely like a medication with
an ineffective vehicle: fruitless.
This IS a problem to the
ultimate stakeholder and
THIS GROUP needs to declare
it and mandate that it get fixed.
e-Patient Dave epatientdave.com
What I want you
to remember
from today:
“This is a PROBLEM.
We must END it.”
e-Patient Dave epatientdave.com
Next:
Whom should we ASK
“Is it working?”
Institute of Medicine – Sept 2012
Major new report:“Best Care at Lower Cost”
Institute of Medicine – Sept 2012
Major new report:“Best Care at Lower Cost”
Best Care at Lower Cost
says e-patients are an essential part
of tomorrow’s healthcare.
Patient-Clinician Partnerships
Engaged, empowered patients—
A learning health care system is
anchored on patient needs and
perspectives
and promotes the inclusion of patients,
families, and other caregivers as vital
members of the continuously learning
care team.
e-Patient Dave epatientdave.com
What I want you
to remember
from today, #2:
e-Patient Dave epatientdave.com
Patients & caregivers
are the ultimate
stakeholder.
Give them veto-level
approval power.
e-Patient Dave epatientdave.com
Analogous inhibitor:
Financial toxicity
e-Patient Dave epatientdave.com
e-Patient Dave epatientdave.com
e-Patient Dave epatientdave.com
“We perform
better when
we’re
informed
better”
e-Patient Dave epatientdave.com
Corollary:
“It’s perverse
to keep us in
the dark and
then call us
naïve”
e-Patient Dave epatientdave.com
e-Patient Dave epatientdave.com
What happens
when a consumer
tries to be responsible
about costs?
e-Patient Dave epatientdave.com
N.H. insurance shopping, 2011
Premium Deductible
Co-pay
after	
deductible
Max	OOP	
(deductible	
+	co-pay)
Stop-loss	max
(in-network	+	
out)
Option	A $894	
Option	B $705	
Option	C $581	
Option	D $495	
Option	H $624
e-Patient Dave epatientdave.com
The choices they offered
Premium Deductible
Co-pay
after	
deductible
Max	OOP	
(deductible	
+	co-pay)
Stop-loss	max
(in-network	+	
out)
Option	A $894	 $1,000	
Option	B $705	 $2,500	
Option	C $581	 $5,000	
Option	D $495	 $10,000	
Option	H $624	 $5,950
e-Patient Dave epatientdave.com
The choices they offered
Premium Deductible
Co-pay
after	
deductible
Max	OOP	
(deductible	
+	co-pay)
Stop-loss	max
(in-network	+	
out)
Option	A $894	 $1,000	 20%
Option	B $705	 $2,500	 20%
Option	C $581	 $5,000	 20%
Option	D $495	 $10,000	 0%
Option	H $624	 $5,950	 0%
e-Patient Dave epatientdave.com
The choices they offered
Premium Deductible
Co-pay
after	
deductible
Max	OOP	
(deductible	
+	co-pay)
Stop-loss	max
(in-network	+	
out)
Option	A $894	 $1,000	 20% $3,500	 $12,500	
Option	B $705	 $2,500	 20% $5,000	 $12,500	
Option	C $581	 $5,000	 20% $7,500	 $12,500	
Option	D $495	 $10,000	 0% $10,000	 n/a
Option	H $624	 $5,950	 0% $5,950	 $12,500
e-Patient Dave epatientdave.com
I know – run some scenarios!
e-Patient Dave epatientdave.com
=IF(maxoop<J17+J18,maxoop,J17+J18)
e-Patient Dave epatientdave.com
I know – graph it!
e-Patient Dave epatientdave.com
My favorite
complaint:
e-Patient Dave epatientdave.com
“Patients are the only
ones who don’t have
any skin in the game”
- Practice manager, quoted in
Health Leaders, Fall 2011
e-Patient Dave epatientdave.com
2011: EOB for a scan
e-Patient Dave epatientdave.com
Speaking of
skin in the game…
e-Patient Dave epatientdave.com
e-Patient Dave epatientdave.com
Doing what empowered buyers do
dave.pt/skincancerRFP
e-Patient Dave epatientdave.com
e-Patient Dave epatientdave.com
Obstacle to adoption:
“My patients
aren’t asking
for this.”
e-Patient Dave epatientdave.com
e-Patient Dave epatientdave.com
e-Patient Dave epatientdave.com
© 2017 “e-Patient Dave” deBronkart
Twitter: @ePatientDave
facebook.com/ePatientDave
LinkedIn.com/in/ePatientDave
dave@epatientdave.com
A patient perspective:
What might we be
overlooking?
A risk of selection bias
in our view of the field
e-Patient Dave epatientdave.com
Ask the people
who have the problem
“Is it working?”
e-Patient Dave epatientdave.com
And PLEASE –
fix the leaks
in dissemination
to point of need.

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