Presented at the Public Libraries Victoria Network - ICT Special Interest Group seminar on Digital Literacy on Wednesday 3rd June 2015.

1. IT staff skills
training @YPRL
Cory Greenwood and Natasha Savic

2. Organisational training structure
 IT Support
 New Technologies Coordinator
 Learning Coordinators

3. Annual training calendar

4. Improving digital literacy
in the workplace
 Technology is core to our service
 Create a culture of lifelong learning
 No more “IT Librarian”

6. Everyday tech tools:
 Outlook calendar / rostering
 Yammer
 iPads for ready reference enquiries
 Google Docs

7. Website, blogging and social media
 Using the library website in the workplace
 Staff responsible for entering events and
blogging
 Branches managing Facebook pages

8.  Great for identifying gaps in staff
knowledge
 Informs us of community needs and
concerns
 Planning tool for ongoing staff training
(training wiki)

9. Challenges
 Resistance to change
 Tech isn’t cheap
 Tech is evolving
 Inequity of resources

10. Questions?
Cory Greenwood: cgreenwood@yprl.vic.gov.au
Natasha Savic: nsavic@yprl.vic.gov.au