The document outlines a collaborative approach to enhancing digital skills development among staff in higher education institutions. It includes activities for team engagement and discussions about the ideal attributes and attitudes of digital staff members. The authors encourage brainstorming and pitching ideas to improve digital competency in the team.

1. A connected approach to
Digital Skills development
Lydia Fazakerley, digital skills developer
and Ben Gill, faculty change manager

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3. Team work makes the dream work
• You are members of a brand new team – say hi to your table!
• Move around the room and scan each QR code in turn
• If you can’t hear, turn subtitles on (or use headphones if you have them)
• Make a note of each letter you come across, and unscramble them to form a word
3 A connected approach to Digital Skills development

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5. Our Digital Skills initiatives
lancaster.ac.uk/iss/skills
5 A connected approach to Digital Skills development

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14. Check them all out at
lancaster.ac.uk/iss/skills
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What does the “perfect” Digital staff member of a HE/FE institution
look like?
• What attributes do they posess?
• What is their attitude?
• What are their behaviours?
•On flip chart paper, draw out your ideal Digital staff member
•Use Mentimeter to submit all of your ideas too
•In 10 minutes, pitch your Digital staff member to the rest of
the room
A connected approach to Digital Skills development

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17. customerservices@jisc.ac.uk
jisc.ac.uk
Thank you
Ben Gill Lydia Fazakerley
Faculty Change Manager Digital Skills Developer
ben.gill@lancaster.ac.uk lydia.fazakerley@lancaster.ac.uk