As institutions anticipate the enrollment cliff and an increase in post-traditional students, how must they evolve to best support these audiences? brightspot Director Amanda Wirth Lorenzo and Metro State Provost & Executive Vice President for Academic and Student Affairs Amy Gort answer this question from a national and local perspective: sharing insights from brightspot's national Student Experience Snapshot complemented by strategies from Metro State that has supported post-traditional students for 50 years. These perspectives provide the strategies and tactics to help you adapt your support services, campus, and technology for post-traditional students.
EDUCAUSE Annual Conference 2021: Mapping the Student Journey to Improve Post-...brightspot
brightspot led a Student Journey Mapping engagement with Metropolitan State University that identified obstacles for students from various demographic groups and developed an action plan based on best practices to strengthen our support for and interaction with post-traditional students.
Amanda Wirth Lorenzo, Maggie Walsh, and Elliot Felix (brightspot) and Virginia Arthur (Metro State) presented Mapping the Student Journey to Improve Post-Traditional Student Success at the 2021 EDUCAUSE Annual Conference.
Learning Across Borders; A Monitoring, Evaluation, and Learning Framework for...MasterCardFoundation
The monitoring, evaluation and learning design of the MasterCard Foundation Scholars Program. Theory of Change, logic model and learning questions. Design challenges and solutions.
EDUCAUSE Annual Conference 2021: Mapping the Student Journey to Improve Post-...brightspot
brightspot led a Student Journey Mapping engagement with Metropolitan State University that identified obstacles for students from various demographic groups and developed an action plan based on best practices to strengthen our support for and interaction with post-traditional students.
Amanda Wirth Lorenzo, Maggie Walsh, and Elliot Felix (brightspot) and Virginia Arthur (Metro State) presented Mapping the Student Journey to Improve Post-Traditional Student Success at the 2021 EDUCAUSE Annual Conference.
Learning Across Borders; A Monitoring, Evaluation, and Learning Framework for...MasterCardFoundation
The monitoring, evaluation and learning design of the MasterCard Foundation Scholars Program. Theory of Change, logic model and learning questions. Design challenges and solutions.
Learning and teaching reimagined - how are student needs changing?Jisc
Presentation slides from our first learning and teaching reimagined series, which focused on how student needs are changing.
The rapid move to online learning brought about by COVID-19 has caused profound changes to higher education and the student experience.
But how much do we really know about the needs of our students? On what evidence are we basing these views? Even if we are confident that we do have a full and accurate picture of these needs, what difference is it making to our planning and decision making?
As part of our learning and teaching reimagined programme with UUK, Advance HE and Emerge Education, this webinar provided the opportunity to share your own understanding of your students’ needs and to hear those of others – not least from students themselves.
It explores the value of different types of evidence and, crucially, how to then build on this insight to ensure that the student voice permeates through, and plays an active role in, influencing your strategic planning.
Orientating Students to Learning Online: Why the Emphasis on Learning MattersSmarterServices Owen
webinar with J. Sargeant Reynolds Community College and their work through QEP with a FIPSE grant. The webinar walks through their process of creating and tweaking their orientation course to help improve student retention and success.
Assessing the Impact of Mentoring: Lessons Learned from a Research Study in W...ICF
Samantha Spinney, Ph.D., Manager, Child Welfare & Education, ICF
Understand the impact mentoring has on students' behavioral engagement, academic achievement, and non-cognitive skill outcomes and learn best practices for designing and implementing a randomized controlled trial (RCT) in a school setting.
Learn more: https://www.icf.com/
Discover how Universal Design for Learning principles enhance the creation of accessible certificates of completion and competency. Learn strategies for incorporating accessibility into instructional design, aligning with California's Vision 2030 goals for equity in success, access, and support within noncredit education.
On May 1st, the Center for Innovative School Facilities hosted a group workshop led by Adam Rubin of New Visions for Public Schools. Adam led a discussion focusing on education reform and how it is driving the design, construction, and community and administrative infrastructure of school facilities.
From CLEP credit to online learning, technology-driven innovation is expanding throughout the education marketplace. Have you considered awarding credit for learning that occurs outside the traditional classroom? This presentation describes and evaluates the latest non-traditional credit-bearing programs, including MOOCs. Learn the features, benefits, and challenges of each program and gain insights for implementing strategies that work for students and institutions.
NSI 2012: KPI’s for College and Career ReadinessNaviance
Key performance indicators (KPI) can transform college and career readiness goals into a plan for continuous improvement of student outcomes. During this session, administrators will learn best practices for using Naviance to track individual students and to develop longitudinal data sets on student engagement and performance. Discover how this information can improve practices and policies throughout your school or district. *This session is for administrators only.
Todd Bloom, Chief Academic Officer, Hobsons
Disrupted Futures 2023 | Wisconsin's career guidance projectEduSkills OECD
This presentation from the OECD Disrupted Futures 2023: International lessons on how schools can best equip students for their working lives conference looks at Career pathway programmes “Wisconsin’s Youth Voice in Career Readiness Research Project”. Presented by Karin Smith and Alexis Burgos.
Discover the videos and other sessions from the OECD Disrupted Futures 2023 conference at https://www.oecd.org/education/career-readiness/conferences-webinars/disrupted-futures-2023.htm
Find out more about our work on Career Readiness https://www.oecd.org/education/career-readiness/
As part of National Careers Week 2021, the NCSEHE hosted a virtual event on 21 May, showcasing major NCSEHE-commissioned research on key influencers and careers advice for equity students.
More info: https://www.ncsehe.edu.au/careers-week-webinar-careers-student-equity/
First-Year Experience Conference: Helping Students Design their Experience an...brightspot
How can students see themselves as the designers of their own educational experience? How can they use evidence-based strategies to inform the everyday decisions they’ll make about where to live, what courses to take, what to do a class project on, how to seek support, how to find belonging, and how to explore career paths?
Elliot Felix answered these questions in his session, "Helping Students Design their Experience and Inform their Decisions" at the Annual Conference on The First-Year Experience.
How can libraries enable student success? In this presentation at the 2022 Designing Libraries Conference, brightspot Founder Elliot Felix uses a broad range of national data to identify the key challenges and proposes solutions based on brightspot's work and his book How to Get the Most Out of College.
More Related Content
Similar to NASPA Conferences of Student Success: Supporting Post-Traditional Students
Learning and teaching reimagined - how are student needs changing?Jisc
Presentation slides from our first learning and teaching reimagined series, which focused on how student needs are changing.
The rapid move to online learning brought about by COVID-19 has caused profound changes to higher education and the student experience.
But how much do we really know about the needs of our students? On what evidence are we basing these views? Even if we are confident that we do have a full and accurate picture of these needs, what difference is it making to our planning and decision making?
As part of our learning and teaching reimagined programme with UUK, Advance HE and Emerge Education, this webinar provided the opportunity to share your own understanding of your students’ needs and to hear those of others – not least from students themselves.
It explores the value of different types of evidence and, crucially, how to then build on this insight to ensure that the student voice permeates through, and plays an active role in, influencing your strategic planning.
Orientating Students to Learning Online: Why the Emphasis on Learning MattersSmarterServices Owen
webinar with J. Sargeant Reynolds Community College and their work through QEP with a FIPSE grant. The webinar walks through their process of creating and tweaking their orientation course to help improve student retention and success.
Assessing the Impact of Mentoring: Lessons Learned from a Research Study in W...ICF
Samantha Spinney, Ph.D., Manager, Child Welfare & Education, ICF
Understand the impact mentoring has on students' behavioral engagement, academic achievement, and non-cognitive skill outcomes and learn best practices for designing and implementing a randomized controlled trial (RCT) in a school setting.
Learn more: https://www.icf.com/
Discover how Universal Design for Learning principles enhance the creation of accessible certificates of completion and competency. Learn strategies for incorporating accessibility into instructional design, aligning with California's Vision 2030 goals for equity in success, access, and support within noncredit education.
On May 1st, the Center for Innovative School Facilities hosted a group workshop led by Adam Rubin of New Visions for Public Schools. Adam led a discussion focusing on education reform and how it is driving the design, construction, and community and administrative infrastructure of school facilities.
From CLEP credit to online learning, technology-driven innovation is expanding throughout the education marketplace. Have you considered awarding credit for learning that occurs outside the traditional classroom? This presentation describes and evaluates the latest non-traditional credit-bearing programs, including MOOCs. Learn the features, benefits, and challenges of each program and gain insights for implementing strategies that work for students and institutions.
NSI 2012: KPI’s for College and Career ReadinessNaviance
Key performance indicators (KPI) can transform college and career readiness goals into a plan for continuous improvement of student outcomes. During this session, administrators will learn best practices for using Naviance to track individual students and to develop longitudinal data sets on student engagement and performance. Discover how this information can improve practices and policies throughout your school or district. *This session is for administrators only.
Todd Bloom, Chief Academic Officer, Hobsons
Disrupted Futures 2023 | Wisconsin's career guidance projectEduSkills OECD
This presentation from the OECD Disrupted Futures 2023: International lessons on how schools can best equip students for their working lives conference looks at Career pathway programmes “Wisconsin’s Youth Voice in Career Readiness Research Project”. Presented by Karin Smith and Alexis Burgos.
Discover the videos and other sessions from the OECD Disrupted Futures 2023 conference at https://www.oecd.org/education/career-readiness/conferences-webinars/disrupted-futures-2023.htm
Find out more about our work on Career Readiness https://www.oecd.org/education/career-readiness/
As part of National Careers Week 2021, the NCSEHE hosted a virtual event on 21 May, showcasing major NCSEHE-commissioned research on key influencers and careers advice for equity students.
More info: https://www.ncsehe.edu.au/careers-week-webinar-careers-student-equity/
First-Year Experience Conference: Helping Students Design their Experience an...brightspot
How can students see themselves as the designers of their own educational experience? How can they use evidence-based strategies to inform the everyday decisions they’ll make about where to live, what courses to take, what to do a class project on, how to seek support, how to find belonging, and how to explore career paths?
Elliot Felix answered these questions in his session, "Helping Students Design their Experience and Inform their Decisions" at the Annual Conference on The First-Year Experience.
How can libraries enable student success? In this presentation at the 2022 Designing Libraries Conference, brightspot Founder Elliot Felix uses a broad range of national data to identify the key challenges and proposes solutions based on brightspot's work and his book How to Get the Most Out of College.
Trends Impacting Higher Education and Librariesbrightspot
What are the trends reshaping higher education and what might the impact be on academic libraries? brightspot Founder Elliot Felix, answers these questions in this short presentation from the 9th Designing Libraries Pre-conference on renewing libraries held at Temple University.
NACAC Conference 2022: Belonging Across Industries.pdfbrightspot
In this competitive market for the next generation of students, what can schools, colleges, and universities learn from other industries about connecting people to their brand, building a sense of community, and developing stronger bonds? brightspot Founder Elliot Felix spoke with industry leaders Devan Ford-McCartney of MD Anderson, Sam Roberts of Delta, and Tom Ellett of Quinnipiac University to answer these questions and share advice on building community and belonging.
Elliot Felix and Allan Donnelly reviewed findings from the 2022 Campus Facilities Inventory survey at the SCUP 2022 Annual Conference.
Learn from survey participants Jennifer McDowell, Husser Roger, Timothy Green, and G. James Meschino how to use peer benchmarking and institutional data to inform guidelines and standards in campus planning.
SCUP 2022 Annual: A Tale of Two Planning Projects: The Frontiers of Science a...brightspot
brightspot Founder Elliot Felix, Bob Reppe (Carnegie Mellon), and Matt Plecity (GBBN) presented "A Tale of Two Planning Projects: The Frontiers of Science and Robotics" at the SCUP 2022 Annual Conference.
In their session, they shared how to free up space on your main campus and evaluate issues in interdisciplinary planning at your institution using two Carnegie Mellon University project case studies.
NASPA Conference on Student Success: Designing for Student Success in a Hybri...brightspot
brightspot Founder Elliot Felix and Arizona State University Director of Projects Jonathan Myers presented Designing for Student Success in a Hybrid World at the NASPA Student Success Conference 2022.
NASPA Annual Conference: Learning and Adapting Together During the Pandemicbrightspot
How are your student affairs peers adapting? How will they change their services, spaces, staffing, and systems in the short-term and long-term? We discussed and answered these questions and more by facilitating a conversation among student affairs leaders across different colleges and universities to understand how they are adapting to the pandemic to be student-centered, agile, and equitable. Together, these stories and strategies will help you plan for the future and make immediate impact at your institution.
EDUCAUSE Annual Conference 2021: Digital Transformation to Create a Coordinat...brightspot
brightspot worked with Ohio University to answer these questions and helped them better understand and improve their student experience. Our holistic approach considered courses, student services, technology, facilities, community, and campus culture through an engaging and inclusive process.
In our session, Digital Transformation to Create a Coordinated, Compelling Student Experience, Maggie Walsh and Elliot Felix (brightspot) and Chris Ament and Brian Bowe (Ohio University) discuss our work together and share lessons learned that can be applied at your institution.
Tradeline Space Strategies 2021: Let's Get Phygitalbrightspot
The pandemic has validated the work remotely / learn online model, but also highlighted the value of physical connection. Hybrid work models require more flexible policies, agile processes, smarter buildings, and better technology – and the ability to collect data and evaluate how hybrid work solutions and environments are performing. Elliot Felix (brightspot) and Robert Okpala (Buro Happold) presented Let's Get Phygital: The Phygital Building Playbook for Hybrid Working and Learning at the 2021 Tradeline Space Strategies conference.
SCUP Annual 2021: Renovating Student Services to Promote Successbrightspot
At the SCUP Annual 2021, Adam Griff (brightspot), Charles Frame
and Dara Hagen (Normandale Community College), and Rebecca Celis (HGA) discussed our work with Normandale Community College and their Student Services Building.
SCUP Annual 2021: Supporting the Whole Studentbrightspot
At the SCUP Annual 2021 conference, Kelly Sanford (brightspot) and David Schnee (Group 4 Architecture) shared the approach and process we used for Chabot College and College of Marin's Blended Learning Centers.
At the SCUP Annual 2021 conference, Elliot Felix and Allan Donnelly introduced the 2021 Campus Facilities Inventory (CFI) survey and learned from survey participants how they use peer benchmarking and institutional data to inform guidelines and standards in campus planning.
EACUBO Spring 2021 Workshop: Assess the Impact of Covid-19 on Your Campus Fac...brightspot
Elliot Felix of brightspot strategy and Cameron Charlebois and Chris Buddle of McGill University presented Assess the Impact of Covid-19 on Your Campus Facilities at the EACUBO Spring 2021 Workshop.
EDUCAUSE Webinar: Introduction to Service Designbrightspot
This "Introduction to Service Design" presentation is from Elliot Felix's EDUCAUSE Chatbot Community of Practice webinar. The presentation gives an introduction to student service design mindsets, tools, and techniques.
SCUP Webinar: Creating a More Adaptive Institution in the Wake of COVID-19brightspot
How can colleges and universities become more adaptive in the wake of COVID-19? This interactive panel discussion brought together open discussion among panelists from UC Berkeley, SUNY Fredonia, Cornell, Minnesota State University, Mankato, and Marquette, and their perspectives from facilities, technology, student services, and finance to understand the impact of COVID-19 on institutions and their student experience.
SCUP Virtual Pacific Region Fall Series: Tools and Tactics for Changebrightspot
Where are We? Where Do We Go? Moving From Reactivity to Creativity During COVID
Bryan Alexander and Elliot Felix kicked off the SCUP Fall 2020 series by exploring the core issues, challenges, and opportunities shaping higher education during COVID.
As colleges and universities respond to changing conditions and increased community spread of COVID-19 in their regions, they need a tool to revise their reopening plans – and keep revising them as things change.
Based on our conversations with dozens of colleges and universities this spring and our work advising institutions on if/how/what to reopen, we created a tool called the Adaptive Campus Planner.
In this webinar, we walk you through the Adaptive Campus Planner to help jumpstart how you adapt this fall.
Keeping the Campus Connected in a Post-Pandemic Worldbrightspot
The future of higher education lies at the intersection of on-campus and online learning. This Knoll k. talk from May 5, 2020 covers how these two worlds are converging, how the pandemic is accelerating trends reshaping higher education, and how colleges and universities must reimagine their positioning, programs, people, and places as a result.
The Roman Empire A Historical Colossus.pdfkaushalkr1407
The Roman Empire, a vast and enduring power, stands as one of history's most remarkable civilizations, leaving an indelible imprint on the world. It emerged from the Roman Republic, transitioning into an imperial powerhouse under the leadership of Augustus Caesar in 27 BCE. This transformation marked the beginning of an era defined by unprecedented territorial expansion, architectural marvels, and profound cultural influence.
The empire's roots lie in the city of Rome, founded, according to legend, by Romulus in 753 BCE. Over centuries, Rome evolved from a small settlement to a formidable republic, characterized by a complex political system with elected officials and checks on power. However, internal strife, class conflicts, and military ambitions paved the way for the end of the Republic. Julius Caesar’s dictatorship and subsequent assassination in 44 BCE created a power vacuum, leading to a civil war. Octavian, later Augustus, emerged victorious, heralding the Roman Empire’s birth.
Under Augustus, the empire experienced the Pax Romana, a 200-year period of relative peace and stability. Augustus reformed the military, established efficient administrative systems, and initiated grand construction projects. The empire's borders expanded, encompassing territories from Britain to Egypt and from Spain to the Euphrates. Roman legions, renowned for their discipline and engineering prowess, secured and maintained these vast territories, building roads, fortifications, and cities that facilitated control and integration.
The Roman Empire’s society was hierarchical, with a rigid class system. At the top were the patricians, wealthy elites who held significant political power. Below them were the plebeians, free citizens with limited political influence, and the vast numbers of slaves who formed the backbone of the economy. The family unit was central, governed by the paterfamilias, the male head who held absolute authority.
Culturally, the Romans were eclectic, absorbing and adapting elements from the civilizations they encountered, particularly the Greeks. Roman art, literature, and philosophy reflected this synthesis, creating a rich cultural tapestry. Latin, the Roman language, became the lingua franca of the Western world, influencing numerous modern languages.
Roman architecture and engineering achievements were monumental. They perfected the arch, vault, and dome, constructing enduring structures like the Colosseum, Pantheon, and aqueducts. These engineering marvels not only showcased Roman ingenuity but also served practical purposes, from public entertainment to water supply.
Instructions for Submissions thorugh G- Classroom.pptxJheel Barad
This presentation provides a briefing on how to upload submissions and documents in Google Classroom. It was prepared as part of an orientation for new Sainik School in-service teacher trainees. As a training officer, my goal is to ensure that you are comfortable and proficient with this essential tool for managing assignments and fostering student engagement.
How to Make a Field invisible in Odoo 17Celine George
It is possible to hide or invisible some fields in odoo. Commonly using “invisible” attribute in the field definition to invisible the fields. This slide will show how to make a field invisible in odoo 17.
The Indian economy is classified into different sectors to simplify the analysis and understanding of economic activities. For Class 10, it's essential to grasp the sectors of the Indian economy, understand their characteristics, and recognize their importance. This guide will provide detailed notes on the Sectors of the Indian Economy Class 10, using specific long-tail keywords to enhance comprehension.
For more information, visit-www.vavaclasses.com
Palestine last event orientationfvgnh .pptxRaedMohamed3
An EFL lesson about the current events in Palestine. It is intended to be for intermediate students who wish to increase their listening skills through a short lesson in power point.
2024.06.01 Introducing a competency framework for languag learning materials ...Sandy Millin
http://sandymillin.wordpress.com/iateflwebinar2024
Published classroom materials form the basis of syllabuses, drive teacher professional development, and have a potentially huge influence on learners, teachers and education systems. All teachers also create their own materials, whether a few sentences on a blackboard, a highly-structured fully-realised online course, or anything in between. Despite this, the knowledge and skills needed to create effective language learning materials are rarely part of teacher training, and are mostly learnt by trial and error.
Knowledge and skills frameworks, generally called competency frameworks, for ELT teachers, trainers and managers have existed for a few years now. However, until I created one for my MA dissertation, there wasn’t one drawing together what we need to know and do to be able to effectively produce language learning materials.
This webinar will introduce you to my framework, highlighting the key competencies I identified from my research. It will also show how anybody involved in language teaching (any language, not just English!), teacher training, managing schools or developing language learning materials can benefit from using the framework.
How libraries can support authors with open access requirements for UKRI fund...
NASPA Conferences of Student Success: Supporting Post-Traditional Students
1. 2022 NASPA Conferences on Student Success
in Higher Education
Supporting Post-Traditional
Students
National Perspective and
Institutional Strategies
Amanda Wirth
Lorenzo
Director
brightspot strategy
Amy Gort
Provost & Executive Vice
President for Academic
and Student Affairs
Metropolitan State
University
2. 2
2022 NASPA Conferences on Student Success in Higher Education Supporting Post-Traditional Students
Agenda
1. About Metro State & brightspot (2mins)
2. Audience Poll (2mins)
3. Findings from National Student Experience
Snapshot (8mins)
4. Strategies from Metro State (8mins)
5. Audience Poll & Discussion (10mins)
Learning Objectives
1. Apply national student experience
data to understand post-traditional
student experience
2. Navigate challenges in supporting
post-traditional students
3. Assess case study strategies for
application to individual
institutional needs
4. 4
2022 NASPA Conferences on Student Success in Higher Education Supporting Post-Traditional Students
About Metro State
Established in 1971 to meet the unmet higher education needs of the Twin
Cities metropolitan area.
“The college for those who have no college.”
5. 5
2022 NASPA Conferences on Student Success in Higher Education Supporting Post-Traditional Students
Project Objectives
The goals for this project were
established based on initiatives and
activities outlined in Metro's 2020- 2024
Strategic Plan:
Student Success Strategic Commitment:
Set standards for student-centered
support that meets the particular needs of
subgroups of students based on
identified demographic student profiles
as a means to increase degree
completion for all students.
Strategic Plan Activity:
Identify obstacles for students by constructing
a journey map of the student experience for
various demographic groups, including
academic advising, admissions, transfer,
financial aid, and student support services by
the end of FY 2020.
Using the information gathered from the
mapping, develop an action plan based on
best practices to strengthen our support for
and interaction with post-traditional students
to be implemented beginning of FY 2021.
6. 6
2022 NASPA Conferences on Student Success in Higher Education Supporting Post-Traditional Students
About brightspot
We are a higher ed strategy firm on a
mission to create more engaging,
equitable, and sustainable student
experiences by transforming college and
university spaces, services, staffing, and
systems.
Together with our clients, we increase
student success, improve research
support, and enable staff productivity
while making institutions more efficient
and effective.
8. 8
2022 NASPA Conferences on Student Success in Higher Education Supporting Post-Traditional Students
Using Poll Everywhere
Option 1: Text BRIGHTSPOT
to 22333
Option 2: Visit pollev.com/brightspot
in Browser
9. 9
2022 NASPA Conferences on Student Success in Higher Education Supporting Post-Traditional Students
11. 11
2022 NASPA Conferences on Student Success in Higher Education Supporting Post-Traditional Students
Student Experience Snapshot
The Student Experience Snapshot is a rigorously researched, nationally benchmarked survey that takes
the pulse of students by analyzing the different dimensions of students’ experience
What is assessed How we ask questions When it is administered
Fall 19 Spring 20
Fall 20 Spring 21
Fall 21 Spring 22
Fall 18 Spring 19
Academic Year 2018-2019
Academic Year 2019-2020
Academic Year 2020-2021
Academic Year 2021-2022
12. 12
2022 NASPA Conferences on Student Success in Higher Education Supporting Post-Traditional Students
Lagging Overall Satisfaction
Satisfaction was significantly lower in
Fall 2020 than in both Spring 2020
and Fall 2021
While Fall 2021 is improved from Fall
2020, students are still assessing their
satisfaction lower than at the onset of
the COVID pandemic
Commuter students had the lowest
satisfaction in Fall 2021 at 4.85
13. 13
2022 NASPA Conferences on Student Success in Higher Education Supporting Post-Traditional Students
Academic Programs (e.g., classes,
research, and projects) rank as a top
priority for students over all other
touchpoints in Fall 2021
This is consistent with past
administrations of the survey and
among client administrations
When asked to allocate tuition dollars,
students would spend 54% on classes
and research activities
Academics Always a Top Priority
Academic
Programs
Technology
Student
Services
Campus
Facilities
Campus
Culture
Community
Least important
Most important
14. 14
2022 NASPA Conferences on Student Success in Higher Education Supporting Post-Traditional Students
5 of the 10 lowest performing
activities are within the area of
Academic Experiences and are rated
the lowest by far in Fall 2020
Some are high-impact practices or
related to how students are
preparing for careers
Satisfaction interacting with peers in
the classroom is especially low for
transfer students (40%) and students
with disabilities (53%)
Academic Experience Suffering the Most
Percent of students satisfied or very satisfied with the following
elements of their academic experience
Spring
2020
Fall
2020
Fall
2021
Drop
S20-F20
Delta
S20-F21
Interacting with my peers in the
classroom
71% 36% 62% -35 -9
Developing a relationship with my
professors
67% 41% 59% -26 -8
Working on long-term projects 68% 40% 64% -28 -4
Connecting with a mentor for guidance 59% 39% 57% -20 -2
Feeling engaged in my coursework 72% 42% 72% -30 –
15. 15
2022 NASPA Conferences on Student Success in Higher Education Supporting Post-Traditional Students
Desire a Mix of Course Formats
Students want a mix of different course
formats. While the average ideal balance
includes 37% traditional in-person
classes, it also includes about 15% each
of hybrid, blended and fully online
Post-traditional students want more fully
online with Black or African American
students wanting the least in-person,
more blended and hyflex
16. 16
2022 NASPA Conferences on Student Success in Higher Education Supporting Post-Traditional Students
Belonging among transfer students
is noticeably lower than non-transfer
students with significant differences
in 4 of the 7 activities related to a
sense of:
● Belonging
● Connection
● Being a leader
● Feeling accepted
Struggling to Build a Sense of Belonging
Percent of students satisfied or very satisfied with the following
elements of their community experience
Non-
transfer
Transfer
students
Delta
Getting involved in student clubs and activities 61% 41% -20
Belonging to a group I identify with* 65% 46% -19
Connecting with other students I can learn from* 67% 49% -18
Playing a leadership role in my community* 56% 38% -18
Hearing and feeling that I matter and am accepted* 66% 53% -13
Going to a center / place that is for my identity 57% 46% -11
Connecting with a peer with a shared experience 69% 64% -5
17. 17
2022 NASPA Conferences on Student Success in Higher Education Supporting Post-Traditional Students
Academic programs are the
primary channel to engage
post-traditional students
Supporting Post-traditional Students
Providing flexibility in format is
a key value for post-traditional
students
Balance academic focus and
flexibility while fostering a
sense of belonging
19. 19
2022 NASPA Conferences on Student Success in Higher Education Supporting Post-Traditional Students
Project Phase 1: Understanding Student Journeys
1. Groundwork and Background Research
• Reviewed Background Information
• Conducted Working Group Interviews
2. Speaking with Students Broadly and
Deeply
• Disseminated a Student Experience
Survey (897 student responses)
• Facilitated 4 Thematic Focus Groups
with (50 student participants)
Outcome: Mapping the Student Journey
and Identifying Enablers and Detractors
20. 20
2022 NASPA Conferences on Student Success in Higher Education Supporting Post-Traditional Students
Metro Student Journey Overview
21. 21
2022 NASPA Conferences on Student Success in Higher Education Supporting Post-Traditional Students
Priorities: Importance and Performance of Phases
“You’ll be lost
as a first year,
and that’s
normal.”
“We all do
better when
we all do
better.”
“Metro is a
great tool,
but don’t
expect an
instruction
manual.”
Most
important
Least
important
High
Performance
Low
Performance
22. 22
2022 NASPA Conferences on Student Success in Higher Education Supporting Post-Traditional Students
Priorities: Importance of Touchpoints
Most
important
Least
important
23. 23
2022 NASPA Conferences on Student Success in Higher Education Supporting Post-Traditional Students
Project Phase 2: Developing Strategies
3. Brainstorming with Working Group
The Working Group prioritized
opportunities and generated unique ideas
and solutions to the most important
student support areas
4. Developing Emerging Strategies
• Compiled ideas to generate 134 unique
strategies
• Refined 19 ideas and surveyed 44
students
• Reflected on Feedback and built out 6
full ideas
Outcome: 6 Strategies
24. 24
2022 NASPA Conferences on Student Success in Higher Education Supporting Post-Traditional Students
Top Six Recommendations from Journey Mapping
25. 25
2022 NASPA Conferences on Student Success in Higher Education Supporting Post-Traditional Students
A faculty focus on integrating career readiness in the classroom (through guest speakers, real world
examples, networking, etc.) Combine your classes and your career!
WHAT A USER WOULD SAY
"When my professor brought in a guest
speaker who works in the field, I got a
clearer understanding of what I could
strive for post-grad. Additionally, I got
a chance to talk to the guest speaker
afterwards, and now feel that I have
that professional connection to go back
to later on. My professor helped me
translate course material into bullets on
my resume. I feel like I’m growing a
network in the field.”
Recommendation: Career in the Classroom
26. 26
2022 NASPA Conferences on Student Success in Higher Education Supporting Post-Traditional Students
Academic programs and
effective advising serve as a
gateway to other priorities
such as belonging and
community
Academic programs are the
priority for Metro students
Essential to integrate goal
attainment and career support
through this channel
Insights from Metro State Strategies
Critical stages of support
needed in phases of adjusting
and analyzing
Secondary strategies
addressed effectiveness of
meeting with advisors
28. 28
2022 NASPA Conferences on Student Success in Higher Education Supporting Post-Traditional Students
Using Poll Everywhere
Option 1: Text BRIGHTSPOT
To 22333
Option 2: Visit pollev.com/brightspot
in Browser
29. 29
2022 NASPA Conferences on Student Success in Higher Education Supporting Post-Traditional Students
30. 30
2022 NASPA Conferences on Student Success in Higher Education Supporting Post-Traditional Students
Open Discussion
and Q+A