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Name:
Date:
Course:
PSA Title: _________________________
Opening Statement:
Role of Physical Educators:
Role of Sport Leaders:
Role of Exercise Scientists:
Strategies and Steps Individuals can do:
Word count:
MGT 420 Case study #4 Presentation worksheet:
Class
Names
Overview of the Organization:
1. Provide an overview of the chosen organization.
2. Justify the choice of the organization.
·
Why this organization?
3. Identify the change needed and how the issue has impacted
the organization (
why is this a significant problem).
Good place to have a citation on both the slides + note pages
Organizational Subsystems in Need of Change Within the
Organization:
1. Identify three of the subsystems in the organization that
relate to the needed change that was identified.
2. Of the three subsystems chosen, identify the main subsystem
that failed and led to the problem.
3. Provide a justification or explanation for choosing the main
subsystem for change.
Remember an individual is not a subsystem, a department would
be an example of a subsystem.
What is this the main subsystem (subsystem 1) and why?
Good place to have a citation on both the slides + note pages
Sub system 2
Sub systems 3
Impact of the Proposed Change on Two Other Organizational
Subsystems:
1. Discuss how the proposed change will affect the other two
subsystems identified.
2. Discuss any system realignment that may result from the
changes proposed.
Explain how the change in the main sub system (subsystem 1)
affect the other 2 sub-systems?
How will subsystem 2 change
How will subsystem 3 change
Subsystem Comparison to Another Organization:
1. Compare the chosen subsystem for change to the same
subsystem in a different organization. The subsystem chosen
should be from an organization that is successful in the area of
change being proposed. Provide justification.
Compare the main sub system (subsystem 1) in your chose
organization to the same sub system in a comparison
organization
Good place to have a citation on both the slides + note pages
Satisfaction of Three Stakeholders:
1. Identify any three stakeholders in the organization affected
by the proposed change.
2. Explain how the proposed change will satisfy each of the
three stakeholders identified.
Identify 3 Stakeholders and how the change will affect them
Stakeholder 1 (and how they will be affected)
Stakeholder 2 (and how they will be affected)
Stakeholder 3 (and how they will be affected)
Good place to have a citation both the slides + note pages
Ethical and Social Responsibility
What does the organization’s website state about their view on
ethics? Does the organization's published view on ethical
standards conform to or differ from their practice(s)? Use the “
Four views of Ethics” to compare the
published versus practiced ethical behavior. Provide
justification.
What does the organizations website say about their view on
ethics?
Good place to have a citation on both the slides + note pages
Is it consistent with their behavior?
What view is posted
What view is practiced?
Explain.
Building upon the Ethical behavior analysis, what corporate
social responsibility perspective or strategy does it appear that
the organization is currently adopting? Provide a
recommendation on how the organization can behave in a
socially responsible manner to create a competitive advantage
for the 3 stakeholders identified earlier.
Compare what the org website says their CSR position is with
their
PRACTICE of CSR- Do this by identifying
their stated and practiced
perspective (view) or
strategy on CSR??
Provide a recommendation, how the organization can behave in
a socially responsible manner to create a competitive advantage
for the 3 stakeholders identified above.
CSR recommendation to create a competitive advantage for
Stakeholder 1
CSR recommendation to create a competitive advantage for
Stakeholder 2
CSR recommendation to create a competitive advantage for
Stakeholder 3
Attracting Human Resources:
1. Propose how the organization should attract the Change agent
required to support the change in the primary subsystem.
2. Focus the proposal to attract the Change agent (a specific
individual or organization) on one of the following: human
resource planning, recruitment, or selection.
3. Explain how the proposed efforts to attract the Change agent
to bring about the change will affect the primary subsystem
identified.
Who is the specific Change agent, and why is this the best
person or organization to fix subsystem 1
Why this person/Organization?
Good place to have a citation on the slides + note pages
How should the change agent be Attracted (using one of the
strategies listed)?
Execution?
Developing Human Resources:
1. Propose how the organization should develop the Change
agent (attracted in the previous section) in order to support the
change.
2. Focus the proposal to develop the Change agent on one of the
following: orientation, training and development, or
performance appraisal or performance management.
3. Explain how the proposed efforts to develop the Change
agent to bring about the change will affect the primary
organizational subsystem identified.
How should the Change agent identified above be “developed”
using one of the “Develop” strategies listed?
Develop strategy?
Execution?
Maintaining Human Resources:
1. Propose how the organization should maintain the Change
agent (attracted and developed in the previous sections) in order
to support the change.
2. Focus the proposal to develop the Change agent on one of the
following: career development, work-life balance, compensation
and benefits, employee retention and turnover, or labor-
management relations.
3. Explain how the proposed efforts to maintain the Change
agent to bring about the change will affect the primary
organizational subsystem identified.
How should the Change agent identified above be “maintained”
using one of the “Maintain” strategies listed?
Maintain strategy?
Execution?
Internal Consistency:
1. Explain how the HR processes chosen to attract, develop, and
maintain the Change agent to bring about the proposed change
are the optimal choices, given the required change and errant
subsystem. Your analysis should be connected, internally
consistent, and applicable to the overall changes suggested.
Summarize what you have done so far:
What is the change needed, who is the change agent, and how
you will “Attract develop and maintain the change agent)
Course Connectivity:
1. Choose a minimum of three appropriate topics from the
broader Class Resources (from Topics 1-6) and connect the
discussion of each to the proposed changes and
recommendations made in the presentation.
2. This discussion should thoroughly explain or define each of
the chosen topics, and clearly integrate the discussion of each to
develop a persuasive argument that demonstrates a holistic
understanding of the subject.
Concept #1 and application
Concept #2 and application
Concept #3 and application
Concept #4 and application
Concept #5 and application
Integration of Faith, Learning, and Work – CWV:
1. Review the "Statement on the Integration of Faith and Work"
in the topic resources and the "Christian Worldview Belief
Statements" document outlining the integration of faith,
learning, and work. Based on these resources, integrate a
Christian worldview (CWV) component in the presentation.
2. Using a minimum of three relevant Bible verses in total,
explain how at least two of these CWV perspectives relates to
the proposed change. You are required to address a minimum of
one CWV perspective as long as it applies to your presentation.
3. Make a clear connection on how CWV should inform the
management practice.
4. All individuals have a worldview. An individual's faith-based
perspective/worldview influences that person's decisions,
values, and perceptions. It also affects how an
individual manages people (or thinks they should be managed).
For this assignment, this requirement relates to the worldview
of the
presenters, not the organizations. For
example, how does the CWV inform
your interpretation of the problem or the
proposed solution?
CWV statement
Bible verse
application
#1
#2
#3
Peer Evaluations
Students must submit their peer evaluations before midnight on
the due date of this assignment. The feedback from the peer
evaluation will be used to determine individual grades on this
CLC assignment by prorating the team grade. It is therefore
imperative that excellent teamwork is displayed in order to
maximize your potential grade.
General Requirements
You are required to use at least four external scholarly sources,
in addition to the textbook, to provide evidence. The rationale
should be justified; this should not be completed based on an
opinion. One of the sources should directly relate to the
company discussed in the presentation and one to the
comparison organization. These sources must be cited within
the presentation, not just provided as references at the end of
the presentation.
Additionally, speaker notes are required. Include detailed
speaker notes within the PowerPoint presentation in the
designated slide field.
Remember, the dress code is BUSINESS FORMAL
Remember- No reading whatsoever (not from your phone,
projection, flashcards, screen etc)
Remember-
Individual performance is assessed
Remember to
answer questions- Q&A is
10% of your grade
Remember to keep to the allotted time. You will be cut off when
that time is up
© 2021. Grand Canyon University. All Rights Reserved.
Christian Worldview Belief Statements
· Do not use the golden rule
The following bulleted prompts correspond with Grand Canyon
University’s "Statement on the Integration of Faith and Work"
(in
italics) and should be used to assist with the completion
of the Integration of Faith, Learning, and Work requirement in
the Benchmark – CLC - Human Resources and Change
assignment.
Therefore, we are convinced that the Christian worldview offers
hope of restoration, not only for individuals, but also for
families, communities and societies in which individuals live,
work and serve one another.
1. Using relevant Bible verses, explain how the proposed
changes offer hope of restoration, for the individuals,
organizations, communities, and the societies in which the
organization operates.
Therefore, we are assured that our work within the world
matters to God and our neighbors, and that we honor God by
serving others in ways that promote human flourishing.
2. Using relevant Bible verses, explain how the proposed
changes demonstrate that work and employees matter to God
and one's neighbors, and that one honors God by serving others
in ways that promote human flourishing.
Therefore, we have resolved to carry out our work within the
public arena with compassion, justice and concern for the
common good.
3. Using relevant Bible verses, explain how the proposed
changes would demonstrate a resolve by the organization to
carry out one's work within the public arena with compassion,
justice, and concern for the common good.
Therefore, we are confident that the work we do is a part of
God’s calling on our lives and a means by which we can glorify
God as we meet others’ needs.
4. Using relevant Bible, verses, explain how the proposed
changes demonstrate that work is a part of God’s calling on
people's lives and a means by which one can glorify God as one
meets others’ needs.
Therefore, we are certain that God is working to restore the
broken lives and communities of this fallen world through the
collective gifts, talents, skills and resources of those who have
been transformed by the power of the gospel.
5. Using relevant Bible verses, explain how the proposed
changes would demonstrate restoration to broken lives and
communities through the collective gifts, talents, skills, and
resources.
Therefore, we are convinced that the Christian life must involve
compassion and care, not only for the spiritual needs of
mankind, but also for basic physical needs that stem from
poverty, oppression and injustice.
6. Using relevant Bible verses, explain how the proposed
changes would demonstrate compassion and care and meet the
basic physical needs that stem from poverty, oppression, and
injustice.
Therefore, we are devoted to demonstrating the love of Jesus
together as we share the gospel message and shape society
according to the principles of His Kingdom.
7. Using relevant Bible verses, explain how the proposed
changes would demonstrate how the love of Jesus would shape
the organization according to the principles of His Kingdom.
Therefore, we recognize and embrace the potential of human
work for furthering the greater good and strive to further the
good of the culture and the society through education and the
embodiment of biblical principles related to goodness and
justice.
8. Using relevant Bible verses, explain how the proposed
changes would demonstrate how recognizing and embracing the
potential of human work through the embodiment of biblical
principles related to goodness and justice will enhance the
culture within the organization and society
Course connectivity: some terms
· Select 5 terms and apply them
· Do not use servant leadership
Terms
Application
1. “Knowledge worker.” intellectual capital,
2. When is an organization an open system?
3. The functions of management
4. managerial roles
5. essential managerial skills.
6. scientific management?
7. bureaucratic organization?
8. Maslow’s hierarchy.
9. McGregor’s theory X and Y
10. contingency approach of management?
11. major challenges managers face in the 21st century work
environment.
12. Information technology and decision making
13. programmed and non-programmed decisions
14. performance gaps, performance opportunities, and
deficiencies
15. types of decisions
16. types of decision environments
17. problem solving styles
18. the decision-making process
19. classical and behavioral decision-making models
20. individual vs. group decision making
21. the planning process
22. types of plans
23. planning tools and techniques
24. Organizational Culture and types
25. Work force diversity
26. Emotional intelligence
27. Different types of morality-definitions
28. Dimensions of national cultures
29. Stereotypes, prototypes
30. Big 5 personality types
31. Locus of control
32. content and process theories of motivation
33. Laws of reinforcement
34. organizations as open systems
35. Cultural intelligence
36. Terminal and instrumental values
37. components of attitudes.
38. Cognitive dissonance
39. Job satisfaction
40. Selective screening
41. Types of schemas perceptual
42. Motivation
43. Management by objectives
44. Job characteristics model
45. Alternative work arrangements
46. Types of job designs
47. Types of Rewards
48. Evaluating teams
49. Validity and reliability
50. Characteristics of effective groups
51. Advantages and disadvantages of groups
52. Social facilitation,
53. synergy,
54. social loafing,
55. Norms, cohesiveness, impact of different combinations of
these.
56. Advantages/ disadvantages of teams
57. Types of teams (High performing, self-managing, etc)
58. Homogenous and heterogeneous teams
59. Types of team building/ approaches to team building
60. formal and informal leadership
61. Trait theory,
62. Behavioral theories
63. LMX
64. Fielder
65. Hersey Blanchard theory
66. Leadership versus management
67. Transactional versus transformational theory
68. Charismatic leadership
69. Types of power
70. Empowerment
71. Political behavior
72. Influence strategies
73. authentic leadership
74. ethical leadership,
75. moral leadership
76. the communication process
77. effective and efficient communication
78. types of communication channels
79. Non-verbal Cues, mixed messages,
80. Noise
81. active listening
82. Proxemics
83. 360 degree feedback
84. Types of Conflict-
85. causes of conflict
86. Conflict management styles
87. negotiation: definition, types and steps
88. Ethics, mediation and arbitration
89. Steps of the Control Process
90. Feedforward controls, Concurrent controls, Feedback
controls
91. Internal control (self-control) vrs external control
92. Bureaucratic control, Clan control, Market control
93. Management by exception
94. Total Quality Management (TQM); Continuous
Improvement, JIT
95. Project Management; Gantt Charts, CPM/PERT Charts
96. Inventory Control:
97. Breakeven Analysis and economic order quantity
98. Balanced Scorecard
99. Organizational culture
100. External Adaptation and Internal Integration
101. Subculture and. Counterculture
102. Multicultural organization
103. Layers of Cultural Analysis: Observable culture, Shared
values, Common cultural assumptions
104. Sagas, Rites, & Rituals
105. Cultural symbols
106. Organizational myths
107. Innovation
108. The Innovation Process: Idea creation, Initial
experimentation, Feasibility determination, Final application
109. Product and Process Innovations: steps, Organizational lag,
Rule changing vs. Rule following
110. Organizational hierarchies
111. Vertical specialization, Organization charts, Span of
control
112. Line vs. Staff personnel
113. Horizontal specialization
114. Coordination and chain of command
115. Functional departmentation/structure (definitions,
advantages/ disadvantages)
116. Divisional departmentation/structure (definitions,
advantages/ disadvantages))
117. Matrix departmentation/structure (definitions, advantages/
disadvantages)
118. Operations Technology
119. Thompson and Woodward’s View of Technology
120. Information Technology
121. Virtual Organization
122. Organizational Environments – General vs. Specific
123. Environmental Complexity- internal and external
environment
124. Networks and Alliances
125. Organizational design: Mechanistic, Organic,
2
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NameDateCourse PSA Title _______________________.docx

  • 1. Name: Date: Course: PSA Title: _________________________ Opening Statement: Role of Physical Educators: Role of Sport Leaders: Role of Exercise Scientists: Strategies and Steps Individuals can do: Word count:
  • 2. MGT 420 Case study #4 Presentation worksheet: Class Names Overview of the Organization: 1. Provide an overview of the chosen organization. 2. Justify the choice of the organization. · Why this organization? 3. Identify the change needed and how the issue has impacted the organization ( why is this a significant problem). Good place to have a citation on both the slides + note pages Organizational Subsystems in Need of Change Within the Organization: 1. Identify three of the subsystems in the organization that relate to the needed change that was identified. 2. Of the three subsystems chosen, identify the main subsystem that failed and led to the problem.
  • 3. 3. Provide a justification or explanation for choosing the main subsystem for change. Remember an individual is not a subsystem, a department would be an example of a subsystem. What is this the main subsystem (subsystem 1) and why? Good place to have a citation on both the slides + note pages Sub system 2 Sub systems 3 Impact of the Proposed Change on Two Other Organizational Subsystems: 1. Discuss how the proposed change will affect the other two subsystems identified. 2. Discuss any system realignment that may result from the changes proposed. Explain how the change in the main sub system (subsystem 1) affect the other 2 sub-systems? How will subsystem 2 change How will subsystem 3 change Subsystem Comparison to Another Organization:
  • 4. 1. Compare the chosen subsystem for change to the same subsystem in a different organization. The subsystem chosen should be from an organization that is successful in the area of change being proposed. Provide justification. Compare the main sub system (subsystem 1) in your chose organization to the same sub system in a comparison organization Good place to have a citation on both the slides + note pages Satisfaction of Three Stakeholders: 1. Identify any three stakeholders in the organization affected by the proposed change. 2. Explain how the proposed change will satisfy each of the three stakeholders identified. Identify 3 Stakeholders and how the change will affect them Stakeholder 1 (and how they will be affected) Stakeholder 2 (and how they will be affected) Stakeholder 3 (and how they will be affected) Good place to have a citation both the slides + note pages Ethical and Social Responsibility What does the organization’s website state about their view on ethics? Does the organization's published view on ethical
  • 5. standards conform to or differ from their practice(s)? Use the “ Four views of Ethics” to compare the published versus practiced ethical behavior. Provide justification. What does the organizations website say about their view on ethics? Good place to have a citation on both the slides + note pages Is it consistent with their behavior? What view is posted What view is practiced? Explain. Building upon the Ethical behavior analysis, what corporate social responsibility perspective or strategy does it appear that the organization is currently adopting? Provide a recommendation on how the organization can behave in a socially responsible manner to create a competitive advantage for the 3 stakeholders identified earlier.
  • 6. Compare what the org website says their CSR position is with their PRACTICE of CSR- Do this by identifying their stated and practiced perspective (view) or strategy on CSR?? Provide a recommendation, how the organization can behave in a socially responsible manner to create a competitive advantage for the 3 stakeholders identified above. CSR recommendation to create a competitive advantage for Stakeholder 1 CSR recommendation to create a competitive advantage for Stakeholder 2 CSR recommendation to create a competitive advantage for Stakeholder 3 Attracting Human Resources: 1. Propose how the organization should attract the Change agent required to support the change in the primary subsystem. 2. Focus the proposal to attract the Change agent (a specific individual or organization) on one of the following: human resource planning, recruitment, or selection. 3. Explain how the proposed efforts to attract the Change agent to bring about the change will affect the primary subsystem
  • 7. identified. Who is the specific Change agent, and why is this the best person or organization to fix subsystem 1 Why this person/Organization? Good place to have a citation on the slides + note pages How should the change agent be Attracted (using one of the strategies listed)? Execution? Developing Human Resources: 1. Propose how the organization should develop the Change agent (attracted in the previous section) in order to support the change. 2. Focus the proposal to develop the Change agent on one of the following: orientation, training and development, or performance appraisal or performance management. 3. Explain how the proposed efforts to develop the Change agent to bring about the change will affect the primary organizational subsystem identified. How should the Change agent identified above be “developed” using one of the “Develop” strategies listed?
  • 8. Develop strategy? Execution? Maintaining Human Resources: 1. Propose how the organization should maintain the Change agent (attracted and developed in the previous sections) in order to support the change. 2. Focus the proposal to develop the Change agent on one of the following: career development, work-life balance, compensation and benefits, employee retention and turnover, or labor- management relations. 3. Explain how the proposed efforts to maintain the Change agent to bring about the change will affect the primary organizational subsystem identified. How should the Change agent identified above be “maintained” using one of the “Maintain” strategies listed? Maintain strategy? Execution? Internal Consistency: 1. Explain how the HR processes chosen to attract, develop, and maintain the Change agent to bring about the proposed change are the optimal choices, given the required change and errant subsystem. Your analysis should be connected, internally consistent, and applicable to the overall changes suggested. Summarize what you have done so far: What is the change needed, who is the change agent, and how
  • 9. you will “Attract develop and maintain the change agent) Course Connectivity: 1. Choose a minimum of three appropriate topics from the broader Class Resources (from Topics 1-6) and connect the discussion of each to the proposed changes and recommendations made in the presentation. 2. This discussion should thoroughly explain or define each of the chosen topics, and clearly integrate the discussion of each to develop a persuasive argument that demonstrates a holistic understanding of the subject. Concept #1 and application Concept #2 and application Concept #3 and application Concept #4 and application Concept #5 and application Integration of Faith, Learning, and Work – CWV: 1. Review the "Statement on the Integration of Faith and Work" in the topic resources and the "Christian Worldview Belief Statements" document outlining the integration of faith, learning, and work. Based on these resources, integrate a
  • 10. Christian worldview (CWV) component in the presentation. 2. Using a minimum of three relevant Bible verses in total, explain how at least two of these CWV perspectives relates to the proposed change. You are required to address a minimum of one CWV perspective as long as it applies to your presentation. 3. Make a clear connection on how CWV should inform the management practice. 4. All individuals have a worldview. An individual's faith-based perspective/worldview influences that person's decisions, values, and perceptions. It also affects how an individual manages people (or thinks they should be managed). For this assignment, this requirement relates to the worldview of the presenters, not the organizations. For example, how does the CWV inform your interpretation of the problem or the proposed solution? CWV statement Bible verse application #1 #2
  • 11. #3 Peer Evaluations Students must submit their peer evaluations before midnight on the due date of this assignment. The feedback from the peer evaluation will be used to determine individual grades on this CLC assignment by prorating the team grade. It is therefore imperative that excellent teamwork is displayed in order to maximize your potential grade. General Requirements You are required to use at least four external scholarly sources, in addition to the textbook, to provide evidence. The rationale should be justified; this should not be completed based on an opinion. One of the sources should directly relate to the company discussed in the presentation and one to the
  • 12. comparison organization. These sources must be cited within the presentation, not just provided as references at the end of the presentation. Additionally, speaker notes are required. Include detailed speaker notes within the PowerPoint presentation in the designated slide field. Remember, the dress code is BUSINESS FORMAL Remember- No reading whatsoever (not from your phone, projection, flashcards, screen etc) Remember- Individual performance is assessed Remember to answer questions- Q&A is 10% of your grade Remember to keep to the allotted time. You will be cut off when that time is up © 2021. Grand Canyon University. All Rights Reserved. Christian Worldview Belief Statements · Do not use the golden rule The following bulleted prompts correspond with Grand Canyon University’s "Statement on the Integration of Faith and Work" (in italics) and should be used to assist with the completion of the Integration of Faith, Learning, and Work requirement in the Benchmark – CLC - Human Resources and Change assignment. Therefore, we are convinced that the Christian worldview offers hope of restoration, not only for individuals, but also for families, communities and societies in which individuals live,
  • 13. work and serve one another. 1. Using relevant Bible verses, explain how the proposed changes offer hope of restoration, for the individuals, organizations, communities, and the societies in which the organization operates. Therefore, we are assured that our work within the world matters to God and our neighbors, and that we honor God by serving others in ways that promote human flourishing. 2. Using relevant Bible verses, explain how the proposed changes demonstrate that work and employees matter to God and one's neighbors, and that one honors God by serving others in ways that promote human flourishing. Therefore, we have resolved to carry out our work within the public arena with compassion, justice and concern for the common good. 3. Using relevant Bible verses, explain how the proposed changes would demonstrate a resolve by the organization to carry out one's work within the public arena with compassion, justice, and concern for the common good. Therefore, we are confident that the work we do is a part of God’s calling on our lives and a means by which we can glorify God as we meet others’ needs. 4. Using relevant Bible, verses, explain how the proposed changes demonstrate that work is a part of God’s calling on people's lives and a means by which one can glorify God as one meets others’ needs. Therefore, we are certain that God is working to restore the broken lives and communities of this fallen world through the collective gifts, talents, skills and resources of those who have been transformed by the power of the gospel. 5. Using relevant Bible verses, explain how the proposed changes would demonstrate restoration to broken lives and communities through the collective gifts, talents, skills, and resources. Therefore, we are convinced that the Christian life must involve compassion and care, not only for the spiritual needs of
  • 14. mankind, but also for basic physical needs that stem from poverty, oppression and injustice. 6. Using relevant Bible verses, explain how the proposed changes would demonstrate compassion and care and meet the basic physical needs that stem from poverty, oppression, and injustice. Therefore, we are devoted to demonstrating the love of Jesus together as we share the gospel message and shape society according to the principles of His Kingdom. 7. Using relevant Bible verses, explain how the proposed changes would demonstrate how the love of Jesus would shape the organization according to the principles of His Kingdom. Therefore, we recognize and embrace the potential of human work for furthering the greater good and strive to further the good of the culture and the society through education and the embodiment of biblical principles related to goodness and justice. 8. Using relevant Bible verses, explain how the proposed changes would demonstrate how recognizing and embracing the potential of human work through the embodiment of biblical principles related to goodness and justice will enhance the culture within the organization and society Course connectivity: some terms · Select 5 terms and apply them · Do not use servant leadership Terms Application 1. “Knowledge worker.” intellectual capital, 2. When is an organization an open system? 3. The functions of management 4. managerial roles 5. essential managerial skills. 6. scientific management? 7. bureaucratic organization?
  • 15. 8. Maslow’s hierarchy. 9. McGregor’s theory X and Y 10. contingency approach of management? 11. major challenges managers face in the 21st century work environment. 12. Information technology and decision making 13. programmed and non-programmed decisions 14. performance gaps, performance opportunities, and deficiencies 15. types of decisions 16. types of decision environments 17. problem solving styles 18. the decision-making process 19. classical and behavioral decision-making models 20. individual vs. group decision making 21. the planning process 22. types of plans 23. planning tools and techniques 24. Organizational Culture and types 25. Work force diversity 26. Emotional intelligence 27. Different types of morality-definitions 28. Dimensions of national cultures 29. Stereotypes, prototypes 30. Big 5 personality types 31. Locus of control 32. content and process theories of motivation 33. Laws of reinforcement 34. organizations as open systems 35. Cultural intelligence 36. Terminal and instrumental values 37. components of attitudes. 38. Cognitive dissonance 39. Job satisfaction 40. Selective screening 41. Types of schemas perceptual
  • 16. 42. Motivation 43. Management by objectives 44. Job characteristics model 45. Alternative work arrangements 46. Types of job designs 47. Types of Rewards 48. Evaluating teams 49. Validity and reliability 50. Characteristics of effective groups 51. Advantages and disadvantages of groups 52. Social facilitation, 53. synergy, 54. social loafing, 55. Norms, cohesiveness, impact of different combinations of these. 56. Advantages/ disadvantages of teams 57. Types of teams (High performing, self-managing, etc) 58. Homogenous and heterogeneous teams 59. Types of team building/ approaches to team building 60. formal and informal leadership 61. Trait theory, 62. Behavioral theories 63. LMX 64. Fielder 65. Hersey Blanchard theory 66. Leadership versus management 67. Transactional versus transformational theory 68. Charismatic leadership 69. Types of power 70. Empowerment 71. Political behavior 72. Influence strategies 73. authentic leadership 74. ethical leadership, 75. moral leadership 76. the communication process
  • 17. 77. effective and efficient communication 78. types of communication channels 79. Non-verbal Cues, mixed messages, 80. Noise 81. active listening 82. Proxemics 83. 360 degree feedback 84. Types of Conflict- 85. causes of conflict 86. Conflict management styles 87. negotiation: definition, types and steps 88. Ethics, mediation and arbitration 89. Steps of the Control Process 90. Feedforward controls, Concurrent controls, Feedback controls 91. Internal control (self-control) vrs external control 92. Bureaucratic control, Clan control, Market control 93. Management by exception 94. Total Quality Management (TQM); Continuous Improvement, JIT 95. Project Management; Gantt Charts, CPM/PERT Charts 96. Inventory Control: 97. Breakeven Analysis and economic order quantity 98. Balanced Scorecard 99. Organizational culture 100. External Adaptation and Internal Integration 101. Subculture and. Counterculture 102. Multicultural organization 103. Layers of Cultural Analysis: Observable culture, Shared values, Common cultural assumptions 104. Sagas, Rites, & Rituals 105. Cultural symbols 106. Organizational myths 107. Innovation 108. The Innovation Process: Idea creation, Initial experimentation, Feasibility determination, Final application
  • 18. 109. Product and Process Innovations: steps, Organizational lag, Rule changing vs. Rule following 110. Organizational hierarchies 111. Vertical specialization, Organization charts, Span of control 112. Line vs. Staff personnel 113. Horizontal specialization 114. Coordination and chain of command 115. Functional departmentation/structure (definitions, advantages/ disadvantages) 116. Divisional departmentation/structure (definitions, advantages/ disadvantages)) 117. Matrix departmentation/structure (definitions, advantages/ disadvantages) 118. Operations Technology 119. Thompson and Woodward’s View of Technology 120. Information Technology 121. Virtual Organization 122. Organizational Environments – General vs. Specific 123. Environmental Complexity- internal and external environment 124. Networks and Alliances 125. Organizational design: Mechanistic, Organic, 2 image3.jpeg image4.jpeg image1.jpeg image2.jpeg