Instructions: Read two of your colleagues’ postings from the Discussion question. Respond with a comment that asks for clarification, provides support for, or contributes additional information to two of your colleagues. Timia Brown ( She/Her) In healthcare, whether long-term or acute care, interdisciplinary communication is necessary to provide patient-centered care. The two scenarios provided both effective and ineffective communication.   Scenario 1  Assuming the leader for the interdisciplinary rounds was the case manager, she introduced the nursing student, who was not paying attention. The case manager did not present other team members, so the student was left guessing. The pharmacist and the physical therapist were laughing and talking during the discussion. There was no engagement; the MD was on her phone, and everyone was preoccupied. Each team member individually knew the patient and his shortcomings, yet there was no preparation for the actual engagement with each other. Each team member projected issues onto the next member, using terms such as "somebody" or "someone" needed to do this. There was no responsibility for care. The team spoke unprofessionally to each other, using words like "yep" and "umm." In the end, the case manager assigned responsibility; however, the disciplines accepted the responsibility grudgingly. The team's disrespect for each other was portrayed to the student, who was disengaged throughout the meeting. The patient was not ready to be discharged from the sound of this scenario. The patient's pain was not controlled, nor was his anxiety; no equipment had been ordered for discharge. The patient's safety was not a priority in this meeting, which could lead to readmission or fall risk at home.  In scenario two, the team all appeared happy to be there, with smiling faces and excellent eye contact. The leader engaged the nursing student immediately by having the team introduce themself. The team was much more prepared and engaged. Each member respected the other's role in providing care and a safe, patient-centered discharge. The team took responsibility for what was needed from each of them now and at the time of release. The communication was more two-way communication. They did a recap of what was discussed, and everyone willingly took part in making sure the patient went home safely and confidently.   Effective communication between interdisciplinary teams must be present to provide the care needed for each patient. It starts with respecting each other's role in the patient's care and remembering the patient is the priority. The  Journal of Communication in Healthcare stated the leading cause of all sentinel events from 1995 to 2004 was ineffective communication. (2019, Altabba) Therefore effective communication could decrease the number of incidents, and lead to proper care.  References Altabbaa G, Kaba A, Beran TN. Moving from structure.

1. Instructions:
Read two of your colleagues’ postings from the Discussion
question.
Respond with a comment that asks for clarification, provides
support for, or contributes additional information to two of your
colleagues.
Timia Brown (
She/Her)
In healthcare, whether long-term or acute care, interdisciplinary
communication is necessary to provide patient-centered care.
The two scenarios provided both effective and ineffective
communication.
Scenario 1
Assuming the leader for the interdisciplinary rounds was the
case manager, she introduced the nursing student, who was not
paying attention. The case manager did not present other team
members, so the student was left guessing. The pharmacist and
the physical therapist were laughing and talking during the
discussion. There was no engagement; the MD was on her
phone, and everyone was preoccupied. Each team member
individually knew the patient and his shortcomings, yet there
was no preparation for the actual engagement with each
other. Each team member projected issues onto the next
member, using terms such as "somebody" or "someone" needed
to do this. There was no responsibility for care. The team spoke
unprofessionally to each other, using words like "yep" and
"umm." In the end, the case manager assigned responsibility;
however, the disciplines accepted the responsibility grudgingly.
The team's disrespect for each other was portrayed to the
student, who was disengaged throughout the meeting. The
patient was not ready to be discharged from the sound of this

2. scenario. The patient's pain was not controlled, nor was his
anxiety; no equipment had been ordered for discharge. The
patient's safety was not a priority in this meeting, which could
lead to readmission or fall risk at home.
In scenario two, the team all appeared happy to be there, with
smiling faces and excellent eye contact. The leader engaged the
nursing student immediately by having the team introduce
themself. The team was much more prepared and engaged. Each
member respected the other's role in providing care and a safe,
patient-centered discharge. The team took responsibility for
what was needed from each of them now and at the time of
release. The communication was more two-way communication.
They did a recap of what was discussed, and everyone willingly
took part in making sure the patient went home safely and
confidently.
Effective communication between interdisciplinary teams must
be present to provide the care needed for each patient. It starts
with respecting each other's role in the patient's care and
remembering the patient is the priority. The
Journal of Communication in Healthcare stated the
leading cause of all sentinel events from 1995 to 2004 was
ineffective communication. (2019, Altabba) Therefore effective
communication could decrease the number of incidents, and
lead to proper care.
References
Altabbaa G, Kaba A, Beran TN. Moving from structured
communication to collaboration: a communication schema for
interprofessional teams.
Journal of Communication in Healthcare.
2019;12(3/4):160-169. doi:10.1080/17538068.2019.1675427

3. Instructions:
Read two of your colleagues’ postings from the Discussion
question.
Respond with a comment that asks for clarification, provides
support for, or contributes additional information to two of your
colleagues.
Csilla Orban Bonacci
Collaboration and teamwork are ingredients needed to offer safe
patient care.
Before a patient gets discharged professionals of different
disciplines often get together to discuss the plan of care,
interventions, progress, and outcome of the patient’s plan of
care.
A good team runs like a well-oiled machine
It takes
respect towards your profession and other team
members for a patient to have the best outcome once
discharged.
As a student, I laughed at the first video because it looks silly
how distracted almost everyone seems to be. Playing with your
own hair, looking at your phone, passing on the responsibility
to someone else, picking at your nails, zoning out, etc. all show
little interest in the patient’s care and a lack of respect towards
one another. They do not look like professionals. They do not
respect one another while talking. They are not active listeners.
They also do not respect the patient. In the first video, the nurse
mocks the patient for talking so much about gardening. In the
second video, the nurse treats the patient’s interest with respect
and makes it a point to consider it important himself.
Professionals take
responsibility for their patient’s safety and care until
discharged. Taking responsibility to talk to the patient is
something I see in the second video compared to the first one

4. where it seems that some members state that someone else
should talk to the patient.
As a nurse, if I were on that team, I would feel little confidence
in my team. I would wonder if they did their best for this
patient. Almost everyone seems so distracted in the first video.
If I were to compare the first video to the second based on
communication styles, the first video seems to lack
organization, flow, and respect toward one’s profession and role
in patient care. The second video is just the opposite. Everyone
is involved and contributes their part to the bettering of this
patient. Everyone is united, organized, up to date with
everything, and present during that meeting. In the second
video, it clearly shows the patient has much better support and a
chance of having a successful recovery, compared to the way
things are managed by the team in the first video.
This discussion is divided in two parts
1. Main discussion
2. Two replies
With civility in action, everyone on the team feels
authentically respected and valued. Civility leads to mutual
respect, effective communication, and team collaboration. A
civil, professional atmosphere is ENERGIZING! It promotes
positive relations that enable the team to deliver the best
possible performance, wherever it may be: in an effective
educational classroom, such as here at Walden; or in a high-
quality, safe patient care environment where you work.
Civility does not just happen naturally. People from various
backgrounds, experiences, and perspectives are expected to
work together in high-stress and high-stakes work
environments. It takes conscious willingness from everyone to
engage in genuine discourse to seek common ground for the best
outcome, which in our case means delivering high-quality, safe

5. patient care.
Treating one another with respect is requisite to
communicating effectively, building community, and creating
high-functioning teams. Civility involves truly listening and
understanding others’ points of view. Who doesn’t want that?
GO TEAM!
View the two video scenarios below in which to focus for this
Discussion. Note that YouTube provides a transcript of each
video as well.
· Consider how civility and collaboration affect your role as
both a student and a nurse.
· Consider the importance of the nurse’s role on the team.
Case 001: A Case for Improvement - YouTube
Case 001: Best Practices - YouTube
Post a 3-paragraph response (of at least 350 words) after
viewing the two scenarios.
· Provide two concrete examples of how communication styles
differ between the two scenario videos.
· How does effective communication positively impact patient
care?